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Facilities
Property facilities
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Air conditioning
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Swimming pool
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Restaurant
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Family rooms
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Lift / Elevator
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Safety deposit box
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Tour desk
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Facilities for disabled guests
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Table tennis
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Solarium
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Non-smoking throughout
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Private check-in/check-out
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Board games/puzzles
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Concierge service
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Kid meals
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Evening entertainment
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Public Bath
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Entertainment staff
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Fruits
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Shallow end
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Fence around pool
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Broadcast Live sport events
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Happy hour
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Aerobics
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Stand-up comedy
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Playground on site
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Internet access
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Housekeeping on request
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Concerts/live shows
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Reception hall
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Exercise/lap pool
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Swimming nearby
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Hosted evening meal (reserve)
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Pool toys
Review Highlights
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Property Description
Prime Location in Bocagrande
Hotel Dorado Plaza Bocagrande All Inclusive is perfectly situated, just a short 20-minute drive from Rafael Nunez Airport.
Delicious Dining Options
Indulge in a culinary journey at our two unique restaurants, Restaurante Italiano and Cacique, offering a variety of delectable dishes to satisfy your cravings.
Relaxing Amenities for Everyone
Unwind and make the most of your stay with our refreshing swimming pool, sun terrace, and entertainment options for both children and adults.
Experience the best of Cartagena at Hotel Dorado Plaza Bocagrande All Inclusive. Book now for an unforgettable stay!
Please note, Colombian residents abroad and foreign guests are tax-exempt of 19% VAT when buying a tourist package (accommodations plus service).
Please note only guests with a Visa TP - 11 or Permiso - 5 / PTP - 5 tourist visa are exempt from paying value added tax (IVA) during their stay. They should only pay the 8% consumption tax.
Please note there is an extra tax fee for COP 6240 per person per night.
A deposit may be required at the property.
Property Policies
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Parking
No parking available.
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 4 years old stay for free when using an existing bed.
Children from 5 years old to 11 years old stay for COP 190,000 per person per night when using an existing bed.
Children from 12 years old to 17 years old stay for COP 290,000 per person per night when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
El personal fue muy amable, es facil llegar y muy cerca a la playa.
Las almohadas eran muy altas
La cama y el aire acondicionado
Pésimo servicio, se demoraron demasiado al realizar el check in y simplemente fue porque no nos atendieron a pesar de la disponibilidad, a veces realizaban la limpieza y otras no, no cambiaron las toallas y cuando se les pidió realizarlo, respondieron de mala manera y nunca lo hicieron. Aparte, tenía aspecto de piscina municipal, el ambiente daba ese aspecto. El bar 24/7 súper pésimo! La calidad de las bebidas demasiado deficiente, los snaks de igual manera! Súper terrible, a mi me dieron a las justas un tequeño. El trato del personal, bueno de la mayoría, poco amables y serviciales. Cuando realizamos el check out, no me dejaron ingresar a las instalaciones a pesar de haber estado buena cantidad de días. El proceso del check out también se demoraron mucho.
The staff was very friendly
The hotel is not like the pictures, is really old, ac don’t work properly, beach is filthy and smells bad.
Uffff los aires acondicionados, no sirven demasiada calor en las habitaciones
La ubicación
La variedad del buffet y es antiguo el hotel
O hotel é bem limpo, os funcionários estão cuidando da limpeza o tempo todo, os funcionários são impecáveis, especialmente a Gerente Amparo que nos recebeu super bem e tava lá sempre preocupada com tudo e todos, achei confortável, organizado, o buffet é básico e vão alternando, às vezes colocam umas coisas diferentes como um arroz de mariscos que tava incrível! O bar é bom também.
Não gostei dos copos do bar, são pequenos, a gente gosta de drinks instagramavel
View and location were nice. Food was decent. The gentlemen who welcomed me was great. The staff and drinks in the VIO bar were superb.
I brought a friend back and your security guard made her feel like a prostitute. It was a big problem. Then your receptionist charged me 500 COP for her to enter the building. Paper Dixie cup drinks by the pool are nonsense.
Muy buena ubicación y el horario de comidas es amplio
le hace falta mantenimiento a las instalaciones para que se vea más agrabale el lugar
Amabilidad del staff.
Dentro del hotel hay una agencia de turismo llamada Prisma Travel. Son unos estafadores. Deben tener cuidado. No utilizar esa agencia.
todo me gusto pero me gusto mas la cena
todo me gusto
el trato del personal muy amables todos
lo unico fue que la ducha no se podia graduar a agua mas comoda era demasiado caliente
La piscina
El ruido de las habitaciones de la par se pasan
La variedad de la comida debería ser más
Y el bar debería tener más variedad de tragos
La atención y la comida 10/10
El precio al momento de cancelar si era un poco más alto que el de la reserva
El personal daba muy buen servicio y era agradable, los shows estaban buenos y la comida muy varíada.
Mi habitación No tenia wifi
1. No había espejos en la habitación solo en el baño y estaban altos.
2. Cada vez que usábamos el baño salía mucha agua hacia el pasillo
El sitio es todo incluido pero no piensan en los niños ya que no encontramos en helados para ello teníamos q salir del hotel para comprar
La excelente atencion del personal, la ubicacion del hotel y el show del ballet.
Muy caotico el almuerzo, un poco desordenado. El wifi inestable.
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