Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great breakfast options
Cons:
Noise disturbances
Finding hotel entrance can be confusing

Categories

Cleanliness
8.1
Issues with cleanliness mentioned due to water leakage and noise disturbances in some rooms.
Service
9.6
Excellent service highlighted by friendly staff, great manager, and helpful receptionists.
Location
9.1
Good location with convenient tram service, but some difficulties in finding the entrance.
Room Quality
9.1
Generally comfortable rooms with positive mentions, though some experienced noise disturbances.
Amenities
9.1
Decent amenities including a restaurant and breakfast, but could improve on clarity of services.
Value for Money
9.1
Pricing noted as high for breakfast, but overall satisfaction with room quality and service.
Food and Beverage
9.1
Good breakfast and quality dining options noticed, but some did find them slightly pricey.
Overall Experience
9.6
Overall feeling of a well-managed hotel with minor hitches.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 02:52

Property Description

Luxurious Accommodation and Dining
Experience elegance at its finest with our modern 5-star hotel offering luxurious rooms and suites. Indulge in exquisite dining at our two fine restaurants, serving traditional Luxembourg cuisine and authentic Italian dishes.

Wellness and Leisure
Stay active during your visit with our fitness centre and unwind in our spacious rooms with flat-screen TVs and a cozy seating area. Enjoy a wide selection of whiskies and teas at the trendy bar SixtyFour.

Convenient Location
Conveniently located just 2 km from the city centre, our hotel overlooks the stunning Philharmonie and Plateau de Kirchberg. With free WiFi and a nearby tram stop, your stay with us will be both relaxing and convenient.

Book now for an unforgettable stay at Sofitel Luxembourg Europe.

Important information:

Please note that guests are required to show the credit card the booking was made with, or an authorization form signed by the credit card holder if he/she is not traveling along. Otherwise the payment will not be accepted.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LUX

Property Policies

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 19 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for € 0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 1110 reviews
Cleanliness: 8.1
Service: 9.6
Location: 9.1
Room Quality: 9.1
Amenities: 9.1
Value for Money: 9.1
Food and Beverage: 9.1
Overall Experience: 9.6
O
Olga couple be
9
2026-05-29 via Nuitee
D
Dominic solo_traveller us
9
2026-05-28 via Nuitee
A
Andrii couple es
10
2026-05-27 via Nuitee
N
Nicole extended_group gb
10
Wonderful hotel with even more wonderful staff and dining which was every bit as fabulous.
Pros:

The hotel was incredibly comfortable, rooms were sizeable and quiet, the staff were delightful and couldn't do enough to help us and we were thrilled with the rate we paid and the services we received. Very high quality dining for our half board arrangement (something we don't normally opt for) but we were so delighted that we took advantage of the half board deal. We got to eat in 3 separate on site restaurants. Although the hotel was out of town as such, it was accessible by free tram service or a healthy walk and we did not feel short-changed in terms of location as we spent a day hiking in the countryside anyway. 10 out of 10!

Cons:

A few bits of constructive feedback - if you stay on a Sunday evening on a half board deal then both main restaurants are closed in the evening so we had to eat in the bar. But the staff didn't really seem to know what to offer us to eat. So, after some deliberations, we were offered 2 starter options and 2 main course options which were quick fix type meals. One of our party decided not to eat anything at all. The other person had just 1 course and I had 2 starters. We then noticed somebody dining in the bar area who was eating something entirely different on a paid basis so maybe we could have been offered to dine from the bar menu with a credit being applied? It just seemed like there wasn't a plan for our half board arrangement which included a Sunday evening.

2026-05-26 via Nuitee
M
Munish couple fr
10
2026-05-26 via Nuitee
J
Jean couple fr
8
Très bon séjour qualitatif. Personnel très attentif. Conforme à ce que l’on attend en fréquentant ce genre d’établisseme
Pros:

Le séjour s’est bien passé. La chambre etait conforme aux attentes : spacieuse, propre, bien équipée
Le petit déjeuner était exceptionnel : grande variété de bons produits : petit déjeuner continental à volonté, avec possibilité de commander des extras ( omelette préparée à la carte, en plus des œufs brouillés, saumon, ) tout ça inclus dans le forfait.
Pour le reste pains variés, viennoiseries, grande variété de laitages ( fromages, fromages blancs, skyr, yaourt), salade de fruits, compote de fruits frais etc …

Cons:

Un petit bémol sur le petit déjeuner de dimanche : victime de son succès, beaucoup de monde arrivé en même temps l’on rendu un peu bruyant générant un peu d’attente et un climat manquant de calme pourtant appréciable le matin .
Le café est servi à table et à la tasse .
Peut être proposer une cafetière directement à ceux qui souhaitent en boire plusieurs ?

2026-05-25 via Nuitee
L
Lara couple de
5
Das Zimmer und das Frühstück haben uns gut gefallen. An vielen Stellen haben wir den Aufenthalt als nicht sehr serviceor
Pros:

Lage, Frühstück, Zimmer

Cons:

Service

2026-05-25 via Nuitee
C
Carlos solo_traveller pt
8
2026-05-25 via Nuitee
M
Matthias couple ch
10
Pros:

Top modernes Fünf Sterne Hotel, alles bestens!

Cons:

Nichts

2026-05-25 via Nuitee
A
AURELIEN couple fr
9
2026-05-24 via Nuitee
V
Veronique couple fr
10
2026-05-23 via Nuitee
K
Karoly family_with_children nl
9
2026-05-22 via Nuitee
F
FELIX solo_traveller ci
9
Agréable
Pros:

L’emplacement, le personnel et le parking

Cons:

La salle de bain loin de la chambre

2026-05-22 via Nuitee
P
Pia couple fi
10
Upea hotelli EU-ytimessä hyvien kulkuyhteyksien varrella
Pros:

Hotelli sijaitsee kulkuyhteyksien kannalta - olitpa liikkeellä autolla tai joukkoliikenteellä - erinomaisessa paikassa EU-toiminnan ytimessä Kirchbergissä. Henkilöstö oli ystävällistä, palvelu erinomaista ja huone upea. Aamiainen oli monipuolinen. Pysäköintijärjestelyt erinomaiset.

Cons:

Aamiaisella oli joinain aamuina ruuhkaa ja osa henkilöstöstä näytti stressaantuneisuutensa selvästi asiakkaidenkin suuntaan. Kahvia ja teetä joutui pyytämään moneen kertaan.

2026-05-22 via Nuitee
M
Maria couple gr
10
Εξαιρετική!!!
Pros:

Η θέση του!!! Η μεγαλοπρέπεια του και το δίκλινο δωμάτιο , στο οποίο μείναμε!!! Τα δύο μονά κρεβάτια ήταν πραγματικά … δύο κρεβάτια. Σε αντίθεση με την πλειοψηφία των ξενοδοχείων που εξετάσαμε προ κάνουμε κράτηση.

Cons:

Η τιμή του πρωινού ητα υπερβολική : 37 ευρώ το άτομο!!!

2026-05-22 via Nuitee
K
Kerstin solo_traveller de
8
Für ein entspanntes Wochenende in Luxemburg genau richtig!
Pros:

Die Lage ist sehr gut und die Straßenbahn direkt vor Ort. Das Frühstücksbüfett bietet alles, was man erwartet und zusätzlich auch noch eine separate Frühstückskarte. Das Zimmer war sehr geräumig, die Toilette separat, was ich super finde und im Badezimmer Wanne und große Regendusche, auch voneinander getrennt.

Cons:

Der Tee, der bei der Minibar hinterlegt war, war schon ziemlich alt und es waren nur 3 Teebeutel, dazu alles nur Kräutertee. Das erscheint billig und passt aus meiner Sicht nicht zum Anspruch des Hauses.

2026-05-21 via Nuitee
S
Sander couple nl
8
Pros:

Bed was erg comfortabel

Cons:

De thee in de hotelkamer, waarom geven jullie niet normale zwarte thee.

2026-05-20 via Nuitee
H
Horst couple de
10
Top Hotel in bester Lage.
Pros:

Sehr gute Lage, mit der kostenlosen Tram in der Nähe kommt man schnell in die Stadt. Das Zimmer ist top ausgestattet. Das Badezimmer ist außergewöhnlich. Die Ausstattung klasse. Parken in der Nähe war kein Problem.

Cons:

Das Zimmer war kalt, die Klimaanlage ließ sich nicht steuern um es zu wärmen.

2026-05-19 via Nuitee
S
Suzan couple nl
10
Pros:

Elke avond werden de gordijnen dicht gedaan, lampje bij t bed aan en thee klaar gezet voor t slapen, zo zoet 🩷

2026-05-17 via Nuitee
L
Lucas couple fr
10
2026-05-17 via Nuitee