Novotel Marseille Vieux Port

Hotels
Novotel
7.8 (1184 reviews)
36 Boulevard Charles Livon , Marseille , fr

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Variety in breakfast
Cons:
Poor cleanliness
Inconsistent service
Room maintenance issues

Categories

Cleanliness
7.01
Some cleanliness issues were mentioned, particularly regarding dust and room maintenance.
Service
7.98
Mixed sentiments about service quality; some staff were professional and helpful, while others were disappointing.
Location
9.02
The location received high praise, being convenient and well-situated.
Room Quality
6.47
Several reviews noted that room quality was lacking, with mentions of outdated furnishings and issues with air conditioning.
Amenities
8.5
Amenities such as the heated pool and breakfast received positive feedback.
Value for Money
7.46
Value for money was criticized due to some high expectations not being met.
Food and Beverage
8.51
Breakfast was frequently highlighted as a positive aspect, with a good variety mentioned.
Overall Experience
7.48
The overall experience was average with both highs and lows affecting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:23

Property Description

Panoramic Views and Beach Proximity
Novotel Marseille Vieux Port offers stunning panoramic views from its terrace overlooking the Old Port, just a short 5-minute walk from Catalans Beach.

Culinary Delights and Relaxation
Indulge in creative dishes at the Lacydon restaurant and sip on expertly crafted cocktails at the pool bar, open until late in the evening.

Convenient Location and Accessibility
Explore nearby attractions like the MuCEM and Fort Saint-Jean within walking distance. With easy access to major motorways, the hotel is a convenient choice for travelers.

Ready to experience the best of Marseille? Book your stay at Novotel Marseille Vieux Port now for a memorable getaway.

Important information:

Breakfast is free for children staying in the same room as their parents.

The outdoor swimming pool is open from April 15 to October 31 every year.

Please note that children under 16 years old can enjoy breakfast for free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MRS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 25 per day.

Location

Guest Reviews

7.8
Based on 1184 reviews
Cleanliness: 7.01
Service: 7.98
Location: 9.02
Room Quality: 6.47
Amenities: 8.5
Value for Money: 7.46
Food and Beverage: 8.51
Overall Experience: 7.48
V
Veit couple de
3
2026-06-13 via Nuitee
M
Man-zin couple ae
7
Pros:

The location, the fossball , the bar

Cons:

The room needs a make over , it doesnt seem like a 4 star hotel , no slipers, no bathrobe

2026-06-12 via Nuitee
G
Gregory extended_group fr
5
mitigé
Pros:

Le cadre, personnel très chaleureux

Cons:

Tous le confort de la literie et de la chambre, car en vue du prix de la nuitée, nous attendons à un autre standing

2026-06-12 via Nuitee
L
Lisa solo_traveller gb
10
Pros:

The location was perfect, the Pool was brilliant and the restaurant's food was delicious! The staff were very helpful and friendly.

2026-06-10 via Nuitee
N
NAWAL family_with_children dz
10
2026-06-10 via Nuitee
J
Jérôme solo_traveller fr
7
2026-06-09 via Nuitee
F
Francesco extended_group it
4
2026-06-08 via Nuitee
D
Dorothée solo_traveller fr
7
Pros:

L emplacement

2026-06-07 via Nuitee
A
Aleksandra family_with_children ch
9
2026-06-06 via Nuitee
T
Tibor couple hu
8
2026-06-04 via Nuitee
S
Sue solo_traveller gb
7
2026-06-04 via Nuitee
F
Fiona solo_traveller ie
8
Most enjoyable and relaxing exactly what I had wanted!
Pros:

Its location and the front desk staff were lovely and v helpful

Cons:

Nothing

2026-06-04 via Nuitee
N
Nadia couple fr
8
Bien dans l’ensemble
Pros:

Joli hôtel
Cependant les chambres sont dans leur jus dans l’ensemble.

Cons:

Propreté de la salle de bain à revoir
Joint moisi , plafond cloqué peinture écaillé
Rideau de la chambre plein de tache

2026-06-03 via Nuitee
M
Marie-ange family_with_children fr
10
Le personnel est aux petits soins et l’emplacement est super 👍
Pros:

Le personnel est au top

2026-06-03 via Nuitee
A
Andreas couple de
8
2026-06-03 via Nuitee
A
Adeline family_with_children fr
8
Pros:

Des parties communes très agréables et un personnelle d'une grande gentillesse et efficacité. Chambre propre et literie confortable. Le seul point d'amélioration sera la déco des chambre et salle de bain qui mériterait un rafraîchissement.

2026-06-01 via Nuitee
G
ghiro700 solo_traveller it
8
2026-06-01 via Nuitee
A
Alain family_with_children ch
6
Le soleil et la musique ont compensés l’hôtel
Pros:

Proximité du centre

Cons:

Prix trop élevé par rapport à la qualité de l’hôtel et chambre vieillissante et pas accueillante

2026-05-31 via Nuitee
K
Kevin solo_traveller fr
10
2026-05-31 via Nuitee
P
Pauline couple fr
10
Pros:

Très beau
Personnel très gentil

2026-05-31 via Nuitee