Novotel Marseille Vieux Port

Hotels
•
Novotel
7.8 (1152 reviews)
36 Boulevard Charles Livon , Marseille , fr

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Variety in breakfast
Cons:
Poor cleanliness
Inconsistent service
Room maintenance issues

Categories

Cleanliness
7.01
Some cleanliness issues were mentioned, particularly regarding dust and room maintenance.
Service
7.98
Mixed sentiments about service quality; some staff were professional and helpful, while others were disappointing.
Location
9.02
The location received high praise, being convenient and well-situated.
Room Quality
6.47
Several reviews noted that room quality was lacking, with mentions of outdated furnishings and issues with air conditioning.
Amenities
8.5
Amenities such as the heated pool and breakfast received positive feedback.
Value for Money
7.46
Value for money was criticized due to some high expectations not being met.
Food and Beverage
8.51
Breakfast was frequently highlighted as a positive aspect, with a good variety mentioned.
Overall Experience
7.48
The overall experience was average with both highs and lows affecting the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 17:23

Property Description

Panoramic Views and Beach Proximity
Novotel Marseille Vieux Port offers stunning panoramic views from its terrace overlooking the Old Port, just a short 5-minute walk from Catalans Beach.

Culinary Delights and Relaxation
Indulge in creative dishes at the Lacydon restaurant and sip on expertly crafted cocktails at the pool bar, open until late in the evening.

Convenient Location and Accessibility
Explore nearby attractions like the MuCEM and Fort Saint-Jean within walking distance. With easy access to major motorways, the hotel is a convenient choice for travelers.

Ready to experience the best of Marseille? Book your stay at Novotel Marseille Vieux Port now for a memorable getaway.

Important information:

Breakfast is free for children staying in the same room as their parents.

The outdoor swimming pool is open from April 15 to October 31 every year.

Please note that children under 16 years old can enjoy breakfast for free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MRS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 25 per day.

Location

Guest Reviews

7.8
Based on 1152 reviews
Cleanliness: 7.01
Service: 7.98
Location: 9.02
Room Quality: 6.47
Amenities: 8.5
Value for Money: 7.46
Food and Beverage: 8.51
Overall Experience: 7.48
C
Charles • extended_group • fr
7
2026-05-15 • via Nuitee
E
Elena • family_with_children • at
4
Good food , but old facilities, telephone cable was poor and broken… walls in the corridor were somehow old/ brut
Pros:

Location and bed

Cons:

One waiter in the restaurant was very unpleasant and stressed me out , was chasing clients … was bad

2026-05-14 • via Nuitee
E
EL AOUAN • solo_traveller • ma
4
2026-05-14 • via Nuitee
R
Renaud • couple • fr
8
2026-05-12 • via Nuitee
L
Lukáš • solo_traveller • cz
7
Příjemný hotel před rekonstrukcí
Pros:

Lokalita, kousek od centra i městské pláže. I přesto, že je hotel v centru, má bazén. Výhled na přístav. Klidná atmosféra hotelu a milý personál.

Cons:

I přesto,že pobyt byl vlastně velmi příjemný, hotel působí jako poslední rok před rekonstrukcí. Opravy jsou dělané spíše provizorně než důkladně. Čistota je spíše fajn než precizní. V našem pokoji (standard) už starší vybavení.

2026-05-11 • via Nuitee
B
benbekri • solo_traveller • fr
9
Marseille
Pros:

Respect l annonce et personnel tres bien.., chambre impeccable, superbe piscine.

Cons:

Un peu éloigner du vieux port tout de même a pied.

2026-05-10 • via Nuitee
H
HAOUARA • solo_traveller • fr
10
2026-05-09 • via Nuitee
W
Weichbrodt • couple • de
5
Pros:

Der Zenit des Hotels ist überschritten. Das war wohl mal sehr gut, aber jetzt leider nicht mehr. Dringend ist eine Renovierung notwendig. Die Lage ist allerdings großartig.

2026-05-08 • via Nuitee
C
Chantal • family_with_children • fr
8
Pros:

Localisation,services proposés ,réactivité du personnel

Cons:

Un sèche serviettes dans la salle de bain serait un plus.

2026-05-08 • via Nuitee
I
Ivo • solo_traveller • br
7
Valid for short business trip
Pros:

Location, sea view

2026-05-07 • via Nuitee
L
Laura Radice • extended_group • it
9
Bellissimo soggiorno a Marsiglia
Pros:

Buona posizione arrivando in macchina dall'Italia con comodo parcheggio sotterraneo. Ottima colazione con prodotti di qualità e vista superlativa Alessandra e Cristophe sono stati veramente squisiti mettendoci più che a nostro agio. Piscina riscaldata che ci ha permesso un bagno ai primi di maggio: teli messi a disposizione dall'hotel. I ragazzi della reception disponibilissimi che hanno risolto un problema nostro nella prenotazione in modo gentilissimo evitando di farci pagare un prezzo maggiore.

Cons:

Forse la cena, ma sono gusti personali in quanto la qualità delle pietanze è alta, e ottimo è il servizio.

2026-05-05 • via Nuitee
L
Luz • extended_group • fr
10
Pros:

Très bon emplacement, l’accueil était impeccable.

Cons:

Rien a dire

2026-05-05 • via Nuitee
A
Alona • family_with_children • it
10
Pros:

Замечательный персонал позаботились о комфортном пребывании с ребёнком,местоположение отличное ,большинство достопримечательности в пешей доступности ,бассейн с подогревом !

2026-05-04 • via Nuitee
N
Nadja • solo_traveller • ch
6
Etwas in die Jahre gekommen aber okay
Pros:

Die Lage war gut. Nahe am Zentrum und auch vom Strand. Das Personal war freundlich und hilfsbereit.

Cons:

Die Zimmer sind recht abgewohnt. Wir hatten nicht das günstigste Zimmer gebucht. Wir hätten etwas besseres erwartet.

2026-05-03 • via Nuitee
F
FREDERIC • couple • fr
10
2026-04-29 • via Nuitee
• family_with_children • fr
10
2026-04-27 • via Nuitee
M
Monica • couple • it
9
2026-04-26 • via Nuitee
G
Geoffroy • solo_traveller • ch
10
Tres agreable sejour
Pros:

Tout est bien (personnel, petit dej…)

Cons:

Rien

2026-04-25 • via Nuitee
C
christelle • family_with_children • fr
9
Hotel très bien placé et idéal pour un cours séjour
Pros:

L’emplacement, la propreté et le professionnalisme du personnel

2026-04-24 • via Nuitee
• family_with_children • gb
9
2026-04-22 • via Nuitee