Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent central location
Friendly/helpful staff (many mentions)
Clean rooms
Comfortable beds
Good value / very good price
Cons:
Security/handling of theft reported (serious negative incident)
Aged/antiquated facilities and bathrooms
Room noise (adjacent A/C) and small room size
Small or off-site parking
Occasional maintenance issues (cracks, odors)

Categories

Cleanliness
8.8
Generally praised across multiple reviews as very clean and well-kept; some guests note dated facilities and poor pillows that slightly reduce perceived cleanliness/comfort.
Service
8
Staff frequently described as friendly, cordial and helpful, but serious negative incidents around a reported theft and the hotel's refusal to take responsibility lower the service score.
Location
9.5
Consistently highlighted as excellent and central (Reforma, Chapultepec, Roma, Angel, close to metro/metrobus) — one of the hotel's strongest attributes.
Room Quality
7.8
Mixed: comfortable beds and generally clean rooms, but many mentions of small rooms, noise (A/C of adjacent room), structural cracks and aged bathrooms/poor showers.
Amenities
7.5
Limited/dated amenities: small/offsight parking and overall comments about antiquated or neglected services reduce this score.
Value for Money
9
Multiple guests call out very good price and good value for the location and comfort, making value a clear positive.
Food and Beverage
8.5
Not mentioned in reviews; assigned the target overall rating (standard quality for this hotel tier).
Overall Experience
8.9
Overall guests report comfortable, clean rooms, excellent location and generally friendly staff, but the overall experience is tempered by noise, dated rooms and two serious incidents involving theft and the hotel's handling of them.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Convenient Location and Amenities
Located near historical sites like the Castle of Chapultepec, Hotel PF offers free wireless internet access for guests to stay connected.

Modern Facilities
The hotel boasts a contemporary fitness center for guests to stay active during their stay. Guestrooms feature international TV channels and coffeemakers for added convenience.

Dining Experience
Indulge in International-style cuisine at Ponte Vecchio restaurant for breakfast, lunch, and dinner. End your day with a relaxing drink at the cozy Lobby Bar.

Book your stay at Hotel PF now for a memorable experience in Mexico City!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that Hotel Plaza Florencia is a no-smoking property.

Due to a limited parking space, parking at the property is a subject to availability.
When booking 5 rooms or more, different policies and additional supplements apply. Property will ask for prepayment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Location

Guest Reviews

8.5
Based on 2770 reviews
Cleanliness: 8.8
Service: 8
Location: 9.5
Room Quality: 7.8
Amenities: 7.5
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 8.9
J
Juan Pablo • couple • co
8
Pros:

Todo aceptable

Cons:

No aplica

2026-11-07 • via Nuitee
A
Aftab • family_with_children • fr
8
Pros:

Location location location .. having stayed at a few properties in my stay around Mexico city, this was pretty central and close to a lot of the action.
The proce and convenience to get there is good. The room is spacious and the bed is big !!

Cons:

The hotel feels dated. The rooms even more so dated. My shower was without hot water and only luke warm ( I can take cold showers so okay). The sink leaked. If not for the price or location I think I would reduce my rating. Also contributing was the staff, the female receptionist was acting annoyed when I arrived (maybe bad luck) but also the male staff was rushing me away, when I was leaving (surely they should at least ask if all went ok??).

2026-11-06 • via Nuitee
M
Martinez • solo_traveller • mx
8
2026-11-06 • via Nuitee
V
Vivian Nicole • couple • mx
7
Pros:

Me gusta mucho la ubicación, la cama es cómoda, el gimnasio tiene dos buenas caminadoras

Cons:

El aire acondicionado no enfría, no lo recomiendo para tiempos de calor.

2026-11-05 • via Nuitee
P
Patricia • extended_group • us
10
A clean, quiet, safe no frills place to spend the night.
Pros:

The price and location

Cons:

Nothing. All was good. We only spent one night.

2026-11-05 • via Nuitee
S
Santacruz Angulo • family_with_children • mx
7
2026-11-04 • via Nuitee
W
WAI YEE • couple • gb
7
Pros:

Great location.

2026-11-03 • via Nuitee
M
Manja • family_with_children • mx
9
Buena ubicación
Pros:

Las habitaciones con bastante espacio, la ubicación.

Cons:

Mucho ruido durante la noche de los antros, motos pasando a exceso de velocidad, un cabello rn la tapa del baño, las llaves del lavabo un poco duras al cerrar.

2026-11-02 • via Nuitee
T
Tom • family_with_children • gb
7
2026-11-02 • via Nuitee
W
Wilfredo Pagan Lopez • extended_group • pr
8
Pros:

Great location, super friendly staff

Cons:

A/C is having a hard time lowering the temp. Its only acceptable at night if outside temp is low

2026-11-01 • via Nuitee
G
giuseppe • couple • it
6
Pros:

Staff super cordiale e disponibile. Posizione eccellente!

Cons:

Arredamento e i servizi un po’ trascurati e antiquati.

2026-10-29 • via Nuitee
S
Sandra • couple • ca
5
2026-10-29 • via Nuitee
P
PAULA • couple • es
7
2026-10-29 • via Nuitee
I
Isabela • couple • br
10
Ótima localização e hotel bem limpo e confortável
Pros:

Localização e limpeza das instalações.

Cons:

Nada a falar

2026-10-28 • via Nuitee
E
Erick • couple • gt
10
I had a wonderful stay at Hotel PF, it is nicely located, convinient to get around Reforma, Chapultepec, Roma, and more.
Pros:

Centric and convenient

2026-10-28 • via Nuitee
N
Nohemi • family_with_children • mx
10
2026-10-24 • via Nuitee
J
Jose De La Luz Antonio • family_with_children • mx
9
Excelente.
Pros:

La ubicación lo es todo, tiene sitios de interes cerca como el angel de la independencia y chapultepec y servicios de transporte como el metro y metrobus todo a unos pasos. Las instalaciones son calidas y acogedoras muy buenas para descansar. El personal muy amable. Todo muy bien.

Cons:

La habitación que me toco tenia unas grietas al parecer estructurales (se comprende por los acontecimientos sismicos de los que sufre la ciudad de méxico), solo estetico, de ahí en mas todo bien

2026-10-22 • via Nuitee
A
arturo • family_with_children • co
10
Pros:

excelente hotel muy buen precio ubicación y impieza

2026-10-21 • via Nuitee
D
Damieta • solo_traveller • mx
10
Agradable, cómodo, confortable
Pros:

La habitación es pequeña, es para lo que es (pasar una buena noche).
La cama es super cómoda y todo está muy limpio, el personal es amable, me volveré a hospedar aquí si es necesario.

Cons:

El estacionamiento es pequeño y nos enviaron a otro estacionamiento a una cuadra del hotel pero fuera de eso, todo estuvo muy bien.

2026-10-19 • via Nuitee
J
Juan Carlos • extended_group • es
7
Habitacion comoda, pero con ruido
Pros:

La cama y almohada estan muy bien.

Cons:

Durante toda la noche se oía el motor del aire acondicionado de la habitacion contigua. El ruido entreba por el respiradero de la habitacion. Hotel centrico cerca en pocos minutos de barrios muy bonitos

2026-10-17 • via Nuitee