Pets allowed

Facilities

Meeting rooms
Full-service spa
Health or beauty spa nearby
Area shuttle (surcharge)
Arcade/game room
Electric car charging station
No single-use plastic straws
Health club
Nightclub
No single-use plastic stirrers
See all facilities

Review Highlights

Pros:
Exceptional Service
High Quality Dining
Cons:
Long Walk to Rooms
Club Music Issues

Categories

Cleanliness
7.78
Rooms required a long walk to the lobby; no major issues reported from reviews.
Service
8.75
Nadia and Imane provided fantastic service; staff was outstanding and attentive.
Location
8.29
The location was convenient and enjoyable; a wonderful ambiance in the area.
Room Quality
7.74
Some room issues reported, but overall satisfactory according to reviews.
Amenities
7.97
Spa and dining options received praise, although limited winter options noted.
Value for Money
8.03
Food and services noted to be of high quality, suggesting good value.
Food and Beverage
8.78
Cuisine rated at Michelin-level; incredible dining experiences highlighted.
Overall Experience
8.25
A memorable and wonderful stay that met expectations completely.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:08

Property Description

Indulge in luxury at the exquisite Sofitel Marrakech Palais Imperial & Spa, where comfort meets elegance.

Spa Retreat
Pamper yourself with rejuvenating treatments at our full-service spa, offering a range of massages, body treatments, and luxurious facials designed to relax and revitalize.

Vibrant Amenities
Dive into the fun with 4 outdoor swimming pools, unwind in 2 hot tubs, or dance the night away at our lively nightclub. Experience all the excitement Marrakech has to offer right at your doorstep!

Gourmet Dining
Savor culinary delights at one of our 5 restaurants, including the delightful Le Jardin. Enjoy 24-hour room service or sip refreshing drinks by the poolside bar while soaking in the beautiful surroundings.

Escape to your tranquil oasis now at Sofitel Marrakech Palais Imperial & Spa for an unforgettable experience!

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RAK

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pet max weight (per pet) in lb is 9

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.2
Based on 253 reviews
Cleanliness: 7.78
Service: 8.75
Location: 8.29
Room Quality: 7.74
Amenities: 7.97
Value for Money: 8.03
Food and Beverage: 8.78
Overall Experience: 8.25
W
Walid • couple • ly
9
2026-07-04 • via Nuitee
M
Mamadou • solo_traveller • sn
10
Le meilleur hôtel de Marrakech
Pros:

L' accueil du personnel de l'établissement est vraiment exceptionnel.
L'architecture mélangeant modernité et culture marocaine en fait un lieu d'exception.
Les 5 étoiles de l'hôtel se reflètent à travers la propreté et la qualité du service.
Le petit déjeuner est très riche et varié.
L'hôtel dispose de toutes les commodités nécessaires.

Cons:

Aucun point négatif

2026-07-04 • via Nuitee
D
David • couple • se
8
2026-07-03 • via Nuitee
I
Ines • couple • fr
10
2026-07-03 • via Nuitee
H
Hanae • family_with_children • nl
10
het verblijf was erg aangenaam, de service was top! ontbijt heel gevarieerd goed en vers.
Pros:

Service was top! Het personeel super vriendelijk! schoon, mooie kamers en zwembaden zijn prachtig.

2026-07-02 • via Nuitee
D
Dounia • couple • nl
9
Geweldig
Pros:

De locatie was top de service het ontbijt-Soumaya van housekeeping was heel attent en top en doet haar werk goed! De service bij het zwembad was ook top vriendelijk personeel.

Cons:

Alleen een minder leuke ervaring 1 van de gastheren was zo onbeleefd en had niet door dat ik een gast van het hotel was en wilde mij niet binnen laten, wat voor een aparte en nare ervaring zorgde!

2026-07-02 • via Nuitee
S
Selma • couple • ma
9
2026-07-01 • via Nuitee
T
Talal • solo_traveller • kw
10
تجربة استثنائية لفندق يجعلك في مركز احداث المدينة القديمة والجديدة
Pros:

الموقع والمرافق وخدمة الغرف والموظفين وشكر خاص جدا للسيد اسامه في الاستقبال ، والسيدة شيماء في خدمة الغرف في الطابق الرابع

Cons:

لا يوجد

2026-06-30 • via Nuitee
S
Sadia • couple • us
10
2026-06-30 • via Nuitee
G
Gilbert • solo_traveller • fr
10
2026-06-29 • via Nuitee
A
Assamba • solo_traveller • fr
7
2026-06-28 • via Nuitee
S
SALAH • solo_traveller • ma
9
Excellent
Pros:

Oui

Cons:

Rien

2026-06-28 • via Nuitee
C
Cristiane • extended_group • br
10
Perfeito
Pros:

Hotel maravilhoso lindo confortável , atendimento incrível e tem a cama mais confortável que eu já dormi .

Cons:

Nada

2026-06-28 • via Nuitee
M
Mohamed • couple • ma
8
2026-06-28 • via Nuitee
H
Hisham • couple • qa
9
Pros:

Location and facilities

2026-06-27 • via Nuitee
A
Arole • solo_traveller • fr
9
Pros:

L emplacement
Les restaurants
Le petit déjeuner exceptionnel au tooop
Merci à bachkar khalid et fatima elyaa koubi
So lounge super ambiance jour de match le resto est bon
L hotel sent hyper bon n'hésitez pas pas à passer a la boutique poir acheter la senteur fleur d oranger
Vendeuse hyper sympa
On a passé un super moment
L accueil à l arrivée
Ainsi que le serveur du restaurant du midi je n'est pas retenue son nom malheureusement
On reviendra
L emplacement idéal poir visiter
Le spa génial super massage par
Bouchra et ilham

Cons:

Restaurant orangerie
Service un peu long et pourtant Restaurant pas rempli
Le débarrassage trop rapide à peine le plat terminé la serveuse enleve le plat
Service parfois trop rapide

2026-06-27 • via Nuitee
A
ANTHONY • couple • fr
9
2026-06-27 • via Nuitee
V
Valinda • couple • us
1
2026-06-25 • via Nuitee
F
Fabienne • family_with_children • es
10
Pros:

Tout était parfait
Personnel très attentionné
Piscine agréable et petit déjeuner incroyable

Cons:

Rien 🙄

2026-06-25 • via Nuitee
H
Hilal • couple • be
10
Top du top
Pros:

Tout

Cons:

Rien

2026-06-25 • via Nuitee