Pets allowed

Facilities

Meeting rooms
Full-service spa
Health or beauty spa nearby
Area shuttle (surcharge)
Arcade/game room
Electric car charging station
No single-use plastic straws
Health club
Nightclub
No single-use plastic stirrers
See all facilities

Review Highlights

Pros:
Exceptional Service
High Quality Dining
Cons:
Long Walk to Rooms
Club Music Issues

Categories

Cleanliness
7.78
Rooms required a long walk to the lobby; no major issues reported from reviews.
Service
8.75
Nadia and Imane provided fantastic service; staff was outstanding and attentive.
Location
8.29
The location was convenient and enjoyable; a wonderful ambiance in the area.
Room Quality
7.74
Some room issues reported, but overall satisfactory according to reviews.
Amenities
7.97
Spa and dining options received praise, although limited winter options noted.
Value for Money
8.03
Food and services noted to be of high quality, suggesting good value.
Food and Beverage
8.78
Cuisine rated at Michelin-level; incredible dining experiences highlighted.
Overall Experience
8.25
A memorable and wonderful stay that met expectations completely.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:08

Property Description

Indulge in luxury at the exquisite Sofitel Marrakech Palais Imperial & Spa, where comfort meets elegance.

Spa Retreat
Pamper yourself with rejuvenating treatments at our full-service spa, offering a range of massages, body treatments, and luxurious facials designed to relax and revitalize.

Vibrant Amenities
Dive into the fun with 4 outdoor swimming pools, unwind in 2 hot tubs, or dance the night away at our lively nightclub. Experience all the excitement Marrakech has to offer right at your doorstep!

Gourmet Dining
Savor culinary delights at one of our 5 restaurants, including the delightful Le Jardin. Enjoy 24-hour room service or sip refreshing drinks by the poolside bar while soaking in the beautiful surroundings.

Escape to your tranquil oasis now at Sofitel Marrakech Palais Imperial & Spa for an unforgettable experience!

Important information:

  • Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RAK

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pet max weight (per pet) in lb is 9

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.2
Based on 253 reviews
Cleanliness: 7.78
Service: 8.75
Location: 8.29
Room Quality: 7.74
Amenities: 7.97
Value for Money: 8.03
Food and Beverage: 8.78
Overall Experience: 8.25
F
Fara • family_with_children • fr
10
2026-05-29 • via Nuitee
M
Marc • couple • fr
8
Emplacement de l'hôtel et personnel dévoué
Pros:

Petit-déjeuner extraordinaire

2026-05-29 • via Nuitee
O
Opitz • couple • ch
8
Pros:

Die Lage war perfekt um zu Fuss ins Zentrum zu kommen

2026-05-25 • via Nuitee
H
Hanane • solo_traveller • ma
10
Pros:

L'emplacement de l'hôtel.
La gentillesse du personnel
La qualité de la literie
Petit déjeuner trop bon.

2026-05-25 • via Nuitee
K
Kaczmarski • couple • ch
7
2026-05-25 • via Nuitee
H
Hessloehl • couple • ch
9
2026-05-25 • via Nuitee
A
Abdelouahed • solo_traveller • ma
10
2026-05-24 • via Nuitee
M
MURIEL • couple • fr
7
Bon emplacement
Pros:

Emplacement

Cons:

Restaurant

2026-05-23 • via Nuitee
D
Darfaoui • couple • ma
10
2026-05-23 • via Nuitee
R
Rudy • couple • fr
9
2026-05-22 • via Nuitee
L
Lucie • family_with_children • cz
10
Spacious and authentic.
Pros:

Beautifull, authentic! Like in a movie! Amazing breafast!

2026-05-22 • via Nuitee
B
Balvinder • couple • gb
10
It was truly exceptional. The staff especially Azzedine and Oumaima were beyond exceptional. The service was like no oth
Pros:

It was beautiful and so clean. The service was impeccable and the staff are absolutely amazing. It is right next to the mall and casino as well as Buddha Bar and W Club

Cons:

I loved everything

2026-05-20 • via Nuitee
D
Danièle • extended_group • fr
9
Pros:

La situation, la piscine et surtout la gentillesse de la responsable qui donne les chambres qui nous a surclasse

Cons:

la lumière dans la salle de bain

2026-05-19 • via Nuitee
M
MURIEL • couple • fr
9
Tout était parfait ! 👍
Pros:

Très bel hôtel confortable et bien placé ! Personnel très accueillant et professionnel .

2026-05-19 • via Nuitee
S
Seton • solo_traveller • gb
8
2026-05-18 • via Nuitee
D
Didier • couple • fr
9
Tres bon séjour
Pros:

Emplacement . parc et piscine. Gentillesse du personnel

Cons:

Mériterait quelques rénovations

2026-05-18 • via Nuitee
W
Wahid • couple • fr
10
Franchement top
Pros:

Le calme

2026-05-17 • via Nuitee
Y
YOUSSOUF • solo_traveller • bf
8
2026-05-16 • via Nuitee
D
Dan • couple • fr
8
Overall a good experience to be repeated
Pros:

The staff is welcoming, professional and efficient. The pools are big enough, the restaurants are great, with live music at night. The SPA is outstanding. ASMA provided me a great traditional moroccan hamam. Wonderful treat !

Cons:

Music is a bit loud by the pool.
You can hear the noise of the traffic even though the birds made their best to cover it.

2026-05-16 • via Nuitee
S
Safaa • solo_traveller • ma
10
2026-05-14 • via Nuitee