Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, attentive staff (voiturier and named staff praised)
Excellent central location
Clean rooms and very comfortable bedding/suites
Beautiful property with large pool and attractive setting
Many guests recommend and report exceptional stays/upgrades
Cons:
Spa needs renovation and some visible wear in areas (jacuzzi tiles)
Slow service at pool/bar and occasional delays for room requests
Perceived poor value: high prices and overpriced items
Limited poolside food options and occasional hygiene issues (flies)
Noise from nearby nightlife affecting some rooms; isolated security/management issue reported

Categories

Cleanliness
8.7
Frequently praised for cleanliness and pleasant scent; multiple guests explicitly noted clean rooms and good housekeeping. Minor issues reported (flies on breakfast pastries, some jacuzzi tile hygiene/maintenance concerns).
Service
8.6
Staff repeatedly described as friendly, attentive and helpful (voiturier, named staff praised, upgrades provided). Some service negatives: slow pool/bar service and delayed room requests; one report of management not resolving a theft.
Location
8.9
Consistently cited as ideal/central — 'emplacement parfait', 'top emplacement', and close to restaurants and lively areas; guests value the hotel's positioning.
Room Quality
8.4
Rooms and suites described as spacious and comfortable with excellent bedding (suites praised). Some wear noted in an older hotel (carrelage/jacuzzi issues) and occasional noise from nearby nightlife impacting certain rooms.
Amenities
7.8
Large pool and good facilities appreciated, but spa reported in need of renovation, poolside restaurant with limited choices, and slow service at pool/bar reduced perceived amenity quality.
Value for Money
7.5
Several guests complained about high prices and perceived overpriced items (examples cited), making value a notable pain point despite generally good service and facilities.
Food and Beverage
7.7
Mixed feedback: some praised breakfast, others reported issues (flies on pastries), limited pool/lunch menus and high prices for items; overall inconsistent F&B experience.
Overall Experience
8.8
Many guests reported exceptional stays, strong recommendations and memorable service experiences; a few notable negatives (theft incident, slow pool service, noise) tempered some stays but overall sentiment is very positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 22:22

Property Description

Luxurious Accommodation near Jamaâ El Fna Square
The Sofitel Marrakech Lounge and Spa offers a truly luxurious experience just 800 meters from the vibrant Jamaâ El Fna Square.

Spa, Swimming Pools, and Dining
Indulge in relaxation with a spa, 3 pools, and 3 dining options. Enjoy gourmet dishes at L’Orangerie with stunning mountain views or sip on international teas at Darkum bar.

Fitness and Wellness Facilities
Stay active at the fitness center or pamper yourself with a visit to the spa's indoor pool, hammam, and hot tub. Wi-Fi throughout, valet parking, and 24-hour reception add to the convenience.

Ready to immerse yourself in luxury and comfort at Sofitel Marrakech? Book now to experience the perfect blend of elegance and relaxation.

Important information:

Only guests above the age of 18 have access to the spa.


Please note that breakfast will be offered as sohour meal during Ramadan for guests fasting during their stays.

- Half Board (DP) package includes daily accommodations, breakfast, and a daily MAD 600 food and beverage voucher per guest (maximum 2 guests), redeemable at the hotel’s restaurant or bar. Only guests above the age of 18 have access to the spa. Guests staying at the hotel have free access to the lounge except at the weekend, during privatizations and during special events. Please note that you must show the credit card used to make the reservation upon check-in. Please note that breakfast will be offered as sohour meal during Ramadan for guests fasting during their stays. Prepayment of the entire stay by credit card debited at the time of booking. The access to the swimming pool for external customers is 1 000 MAD per person. Please note that the property can only accommodate pets with a maximum weight of 5 kg or less. Additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RAK

Location

Guest Reviews

8.3
Based on 2391 reviews
Cleanliness: 8.7
Service: 8.6
Location: 8.9
Room Quality: 8.4
Amenities: 7.8
Value for Money: 7.5
Food and Beverage: 7.7
Overall Experience: 8.8
Z
zakaria • solo_traveller • nl
8
Pros:

De locatie is perfect en de kamers zijn ruim genoeg.
Er was een verbouwing gaande op 1 van de verdiepingen dus dat was niet echt best.
Het personeel is top, onze dank gaat uit naar Saïd, Zakaria en Taoufik van de bagage dienst. Hamza de nachtmanager. De heren van de valet service. De generaal van het ontbijt. Hicham en de vrouwelijke manager van het zwembad. Iman de duty manager en de general manager. See you next time grt Zakaria

2026-08-29 • via Nuitee
H
Hicham • couple • fr
8
2026-08-28 • via Nuitee
F
Fatoumata • couple • gn
10
2026-08-28 • via Nuitee
Y
Yasin • solo_traveller • fr
6
Je pense un bon rafraîchissement serais nécessaire
Pros:

Travaux en cours lors du séjour impossible de se rendormir après 8h30 par différent bruit

Cons:

Chambre cher par rapport au confort demander

2026-08-28 • via Nuitee
G
Gilles • extended_group • fr
10
Très bon séjour
Pros:

Emplacement
Rapport qualité prix

2026-08-26 • via Nuitee
R
Ramsey • couple • at
10
2026-08-26 • via Nuitee
L
Luciani M • solo_traveller • fr
9
Pros:

La piscine et super

Cons:

Le ménage bcp a revoir certaines choses

2026-08-25 • via Nuitee
D
Drnadia.iraqui • solo_traveller • ma
10
Pros:

Un hôtel magnifique, service impeccable, emplacement top.je recommande vivement

2026-08-25 • via Nuitee
F
Farooq • extended_group • gb
10
Excellent hotel with great service
Pros:

Liked the property size & location outside pool area was nice.

Cons:

No ice cold coffee at breakfast

2026-08-24 • via Nuitee
M
MALIKA • couple • fr
10
2026-08-24 • via Nuitee
V
Viyane • couple • fr
10
2026-08-23 • via Nuitee
H
Hanane • solo_traveller • fr
8
2026-08-23 • via Nuitee
A
Alicia • couple • fr
10
2026-08-22 • via Nuitee
N
Nasr-Eddine • couple • nl
9
Prettig en voor herhaling vatbaar
Pros:

De centrale ligging van de locatie, groot en prettig zwembad

Cons:

Geen smart TV waardoor je geen apps kan gebruiken op de tv

2026-08-22 • via Nuitee
S
Sofiene • couple • fr
10
2026-08-21 • via Nuitee
S
Sofiene • couple • fr
10
2026-08-21 • via Nuitee
B
Brahim • couple • nl
10
2026-08-21 • via Nuitee
M
MALIKA • couple • fr
10
Pros:

Top Rachid le coiffeur et reda à la perfection !

Cons:

Dommage pas possibilité de brancher un sèche cheveux dans la salle de bain à améliorer

2026-08-21 • via Nuitee
Y
Youness • couple • be
9
2026-08-20 • via Nuitee
A
Abdelhadi • couple • ma
9
2026-08-19 • via Nuitee