Hotel Napoleon

Hotels
8.4 (2404 reviews)
Viale Europa 536 , Lucca , it

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Clean rooms
Spacious accommodations
Cons:
Accessibility issues at the entrance
Parking could be improved
Noise from outside in some rooms

Categories

Cleanliness
8.2
Generally clean with positive mentions, but some concerns about accessibility.
Service
8.87
Staff consistently praised for their friendliness and helpfulness.
Location
8.51
Well-located for accessing the city center, but some mentions of potential noise.
Room Quality
8.36
Spacious and comfortable rooms, but some indicate the need for updates.
Amenities
8.28
Good breakfast options, though one mention of a poorly maintained parking area.
Value for Money
8.15
Overall satisfactory, but some reviews feel price could be slightly high.
Food and Beverage
8.59
Highly rated breakfast with diverse options.
Overall Experience
8.26
Positive overall feedback with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:18

Property Description

Central Location and Free Parking
Located just 500 meters from the historic walls of Lucca, Hotel Napoléon offers a convenient stay with free parking, making it easy for guests to explore the charming town and its surroundings hassle-free.

Comfortable Rooms with Modern Amenities
The elegantly designed rooms at Hotel Napoléon feature free Wi-Fi, air conditioning, a TV, and a minibar. Whether you prefer a modern or simple décor, many rooms also offer a terrace or balcony for a relaxing stay.

Exceptional Services and Dining Options
Enjoy a daily sweet and savoury buffet at the hotel and benefit from discounted rates at nearby restaurants. With a 24-hour multilingual staff, guests can expect top-notch service throughout their stay.

Ready to experience the charm of Lucca? Book your stay at Hotel Napoléon now for a memorable and comfortable visit.

Important information:

Please note that the central heating system was turned off on October 15th, therefore from that date the air conditioning will no longer be available,If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PSA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 2404 reviews
Cleanliness: 8.2
Service: 8.87
Location: 8.51
Room Quality: 8.36
Amenities: 8.28
Value for Money: 8.15
Food and Beverage: 8.59
Overall Experience: 8.26
A
Armin • extended_group • de
8
Für einen Kurzurlaub in Lucca in Ordnung
Pros:

20 Minuten zu Fuß im Zentrum

Cons:

Lage in einem kleinen Industriegebiet

2026-05-30 • via Nuitee
H
Hiwot • solo_traveller • gb
9
2026-05-29 • via Nuitee
R
ReneSm • solo_traveller • nl
8
Prima hotel dicht bij het oude centrum
Pros:

Het hotel ligt gunstig ten op zichte van Centro Storico. binnen 25 min. wandel je naar Piazza Napoleon. Kamer was prima.
Ontbijt hebben we overgeslagen omdat we een vroege vlucht hadden

2026-05-29 • via Nuitee
F
Fiorentini • couple • it
8
Pros:

Buona struttura , personale eccellente, tutti molto gentili. Buona la colazione

2026-05-28 • via Nuitee
E
Ernest • family_with_children • at
10
Pros:

Wir hatten als Dreibettzimmer ein wunderschönes Zimmer mit Dachterrasse. Großer Parkplatz direkt beim Hotel vorhanden. Sehr freundliche Mitarbeiter, sowohl an Rezeption, als auch Haustechniker und Frühstücksservice. Der Fussweg nach Lucca ist gut gehbar, ca. 15 -20 Minuten vom Hotel weg.

2026-05-28 • via Nuitee
A
alia • solo_traveller • it
8
2026-05-27 • via Nuitee
S
Steen Egede • solo_traveller • dk
9
2026-05-27 • via Nuitee
D
Davide • solo_traveller • it
9
2026-05-26 • via Nuitee
D
DANIELE • couple • it
10
Vivamente consigliato
Pros:

Tutto, in particolare la pulizia

Cons:

Nulla

2026-05-25 • via Nuitee
M
MF1968 • couple • it
9
Pros:

Posizione strategica, disponibilità parcheggio gratuito, ottima colazione con ottimo caffè, staff sempre disponibile, gentile, camera ampia e pulita. Albergo in posizione strategica per ingrsso in città a piedi (10 minuti) Poi Lucca è tanto bella quanto piccola... è tutto lì!

2026-05-25 • via Nuitee
G
Guly63 • couple • it
9
Pros:

Posizione vicino alle mura di Lucca
Ottima colazione
Rumoroso per il traffico sottostante ma con finestre chiuse assolutamente silenzioso
Grande spazio per parcheggiare
Cortesia e gentilezza del personale

2026-05-24 • via Nuitee
R
Ruffa86 • solo_traveller • it
6
Pros:

Pulizia ottimale

Cons:

Colazione pessima per un 4 stelle

2026-05-24 • via Nuitee
A
Argirios • couple • de
9
2026-05-23 • via Nuitee
P
PAOLO • family_with_children • ec
10
Quedé muy satisfecho con el hotel, si volvería a hospedarme.
Pros:

Buen hotel, atentos , cercano a todo, sobre todo muy limpio y tremendo desayuno variado y fresco.

2026-05-22 • via Nuitee
R
Robert • solo_traveller • gb
8
Good Hotel and Lucca is the most amazing city
Pros:

Helpful and friendly staff. Excellent shower and comfy bed. Location was within easy reach of station and city centre for me. All in all it was ideal for me. Absolutely loved Lucca and would recommend staying there and using the excellent train service to visit Florence and Pisa

Cons:

All good

2026-05-21 • via Nuitee
A
Anton • solo_traveller • de
10
Pros:

Zimmer, Frühstück und die Nähe zur Altstadt war für uns Motorradfahrer für eine Nacht perfekt.

2026-05-21 • via Nuitee
T
Tonni • couple • dk
6
Venligt personale. Hotellet trænger til en opdatering
Pros:

God varieret morgenmad. Service minded personale i receptionen og morgenmads restauranten.

Cons:

Meget støj fra nærliggende vej og P plads. Noget nedslidt hotel, og meget lydt. Naboens snak gik fint igennem væggen. Ligger lidt øde ift. centrum. Ca 15 min gang til den gamle by. Aircondition virkede ikke.

2026-05-20 • via Nuitee
M
maria carmen • couple • es
8
Pros:

Accesible clientes de paso..

Cons:

Todo bien … sin mas

2026-05-20 • via Nuitee
J
Jean-Louis • couple • ca
9
Pros:

Propreté service du personnel et l’emplacement

Cons:

Pas de mauvais commentaires

2026-05-19 • via Nuitee
J
jean-hugues • solo_traveller • fr
10
Pros:

L'emplacement

2026-05-18 • via Nuitee