Hotel Napoleon

Hotels
8.4 (2583 reviews)
Viale Europa 536 , Lucca , IT
+39 0583 316516

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Clean rooms
Spacious accommodations
Cons:
Accessibility issues at the entrance
Parking could be improved
Noise from outside in some rooms

Categories

Cleanliness
8.2
Generally clean with positive mentions, but some concerns about accessibility.
Service
8.87
Staff consistently praised for their friendliness and helpfulness.
Location
8.51
Well-located for accessing the city center, but some mentions of potential noise.
Room Quality
8.36
Spacious and comfortable rooms, but some indicate the need for updates.
Amenities
8.28
Good breakfast options, though one mention of a poorly maintained parking area.
Value for Money
8.15
Overall satisfactory, but some reviews feel price could be slightly high.
Food and Beverage
8.59
Highly rated breakfast with diverse options.
Overall Experience
8.26
Positive overall feedback with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:18

Property Description

Central Location and Free Parking
Located just 500 meters from the historic walls of Lucca, Hotel Napoléon offers a convenient stay with free parking, making it easy for guests to explore the charming town and its surroundings hassle-free.

Comfortable Rooms with Modern Amenities
The elegantly designed rooms at Hotel Napoléon feature free Wi-Fi, air conditioning, a TV, and a minibar. Whether you prefer a modern or simple décor, many rooms also offer a terrace or balcony for a relaxing stay.

Exceptional Services and Dining Options
Enjoy a daily sweet and savoury buffet at the hotel and benefit from discounted rates at nearby restaurants. With a 24-hour multilingual staff, guests can expect top-notch service throughout their stay.

Ready to experience the charm of Lucca? Book your stay at Hotel Napoléon now for a memorable and comfortable visit.

Important information:

Please note that the central heating system was turned off on October 15th, therefore from that date the air conditioning will no longer be available,If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PSA

Location

Guest Reviews

8.4
Based on 2583 reviews
Cleanliness: 8.2
Service: 8.87
Location: 8.51
Room Quality: 8.36
Amenities: 8.28
Value for Money: 8.15
Food and Beverage: 8.59
Overall Experience: 8.26
A
Alessandro Ernesto Vittorio • solo_traveller • it
8
2026-09-19 • via Nuitee
L
Lorella • couple • it
8
2026-09-19 • via Nuitee
B
Binau • solo_traveller • dk
9
Pros:

God rengøring

2026-09-18 • via Nuitee
O
Orso Pietro • solo_traveller • ch
7
Für Kurzaufenthalt ok
Pros:

Recht gute Lage in Stadtnähe, für einen Kurzaufenthalt ok.Parkplatz i.O.

Cons:

Leider lärmig von der nahe gelegenen Hauptstrasse

2026-09-17 • via Nuitee
A
Alain • solo_traveller • fr
9
Hotel parfait.
Pros:

Personnel d accueil et de salle souriant , poli, efficace.

Cons:

Rien

2026-09-17 • via Nuitee
P
Pasquale • solo_traveller • it
6
Pros:

La cortesia del personale

Cons:

Mancanza del ristorante in Hotel, colazione non eccellente… addirittura i biscotti sigillati erano scaduti da Giugno

2026-09-16 • via Nuitee
R
Richard • couple • gb
9
Brilliant
Pros:

The new rooms were lovely

Cons:

Could do with lighting in car park

2026-09-14 • via Nuitee
O
OLGA • couple • es
8
2026-09-14 • via Nuitee
D
Detlev • couple • de
9
Gerne wieder
Pros:

Sehr netter und freundlicher empfang personal sehr aufmerksam. Frühstück alles da, was man braucht. Super zentral in die Innenstadt von Lucca zu kommen zu Fuß circa 15 Minuten.Großer Parkplatz. Man findet immer einen Platz. Ich konnte sogar nach dem auschecken noch bis zum Abend kostenlos parken.

2026-09-14 • via Nuitee
P
PANAGIOTIS • extended_group • gr
8
2026-09-14 • via Nuitee
T
Troglia • couple • ar
9
2026-09-13 • via Nuitee
T
Thomas Egger • solo_traveller • it
8
Pros:

Lage

Cons:

Etwas schmutzige Dusche, Wasser nur lauwarm

2026-09-10 • via Nuitee
P
Paolo • solo_traveller • it
9
2026-09-10 • via Nuitee
C
Cristina • solo_traveller • it
8
2026-09-08 • via Nuitee
P
Pagnozzi • solo_traveller • it
8
2026-09-08 • via Nuitee
R
Rob • couple • nl
8
Prima fijne lokatie met gratis parkeren op loopafstand van Lucca. Kamer goed in orde met fijn balkon en airco
Pros:

Perfect hotel met gratis parkeren op loop afstand van Lucca. Fijne kamer met balkon

Cons:

Geen buiten zitplaatsen bij of na ontbijt. Maar dit was verder geen probleem. Verder eigenlijk alles prima.

2026-09-08 • via Nuitee
M
Mireille • couple • fr
9
Hotel confortable avec un bon rapport qualité prix
Pros:

Facilité pour se garer (grand parking)
Chambre confortable
Bon petit déjeuner

2026-09-07 • via Nuitee
D
Daniele • solo_traveller • it
8
Pros:

La struttura hotel nel suo complesso, all'interno in particolare con la camera molto accogliente e pulita e piuttosto grande. Doccia piuttosto grande, da starci in 2 volendo. Ottima e abbondante colazione.

Cons:

La posizione rispetto al Centro storico, nonostante la narrazione del personale dicesse molto vicini alle porte delle Mura, in realtà x niente vicina da fare a piedi, dovendo attraversare ponti e strade molto trafficate da auto (!) poi col caldo atroce che faceva in quel periodo, itinerario ancora più difficile.

2026-09-06 • via Nuitee
D
David • solo_traveller • gb
9
Pros:

Location

2026-09-06 • via Nuitee
R
Roberta • couple • it
10
2026-09-06 • via Nuitee