Hotel Napoleon

Hotels
8.4 (2429 reviews)
Viale Europa 536 , Lucca , it

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Clean rooms
Spacious accommodations
Cons:
Accessibility issues at the entrance
Parking could be improved
Noise from outside in some rooms

Categories

Cleanliness
8.2
Generally clean with positive mentions, but some concerns about accessibility.
Service
8.87
Staff consistently praised for their friendliness and helpfulness.
Location
8.51
Well-located for accessing the city center, but some mentions of potential noise.
Room Quality
8.36
Spacious and comfortable rooms, but some indicate the need for updates.
Amenities
8.28
Good breakfast options, though one mention of a poorly maintained parking area.
Value for Money
8.15
Overall satisfactory, but some reviews feel price could be slightly high.
Food and Beverage
8.59
Highly rated breakfast with diverse options.
Overall Experience
8.26
Positive overall feedback with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:18

Property Description

Central Location and Free Parking
Located just 500 meters from the historic walls of Lucca, Hotel Napoléon offers a convenient stay with free parking, making it easy for guests to explore the charming town and its surroundings hassle-free.

Comfortable Rooms with Modern Amenities
The elegantly designed rooms at Hotel Napoléon feature free Wi-Fi, air conditioning, a TV, and a minibar. Whether you prefer a modern or simple décor, many rooms also offer a terrace or balcony for a relaxing stay.

Exceptional Services and Dining Options
Enjoy a daily sweet and savoury buffet at the hotel and benefit from discounted rates at nearby restaurants. With a 24-hour multilingual staff, guests can expect top-notch service throughout their stay.

Ready to experience the charm of Lucca? Book your stay at Hotel Napoléon now for a memorable and comfortable visit.

Important information:

Please note that the central heating system was turned off on October 15th, therefore from that date the air conditioning will no longer be available,If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PSA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 2429 reviews
Cleanliness: 8.2
Service: 8.87
Location: 8.51
Room Quality: 8.36
Amenities: 8.28
Value for Money: 8.15
Food and Beverage: 8.59
Overall Experience: 8.26
O
Olivieri • couple • it
10
2026-06-12 • via Nuitee
A
Alex Corsico • extended_group • it
10
2026-06-12 • via Nuitee
M
Monica • couple • it
10
Visita a Lucca
Pros:

Tutto il personale gentilissimo ,camera spaziosa e pulita,colazione con tutto e di più..

2026-06-10 • via Nuitee
L
Liliane • couple • de
8
Gerne wieder
Pros:

Alles war prima 😊

2026-06-10 • via Nuitee
G
Georges • couple • fr
9
Vraiment bon hotel et nous n'avons pas regretté notre choix malgré l'éloignement.
Pros:

Très bon accueil. Bonne climatisation dans la chambre. Literie très comfortable et grande douche.
Super petit déjeuner, charcuterie, fromage, œufs brouillés etc, nombreuses viennoiseries et tarte, yaourts et salade de fruits.
Parking

Cons:

L'hôtel est éloigné du centre historique de la vieille ville dans les remparts. Il faut plus de 15 minutes à pied pour entrer dans l'enceinte des remparts et le parcours n'est pas très agréable. A noter il est difficile de trouver une place de parking en ville et autour des remparts.

2026-06-09 • via Nuitee
M
Murali • family_with_children • us
9
2026-06-09 • via Nuitee
B
BB Traveller • solo_traveller • gb
8
A comfortable option
Pros:

Nice breakfast. Onsite parking. Friendly staff.

Cons:

It's a bit out of the main town but parking and breakfast were included in the price so suited my needs.

2026-06-08 • via Nuitee
C
Christian • couple • de
9
Alles topp um Lucca zu erkunden
Pros:

Die nette Begrüßung

2026-06-07 • via Nuitee
M
Maitê • extended_group • nl
10
Foi ótima nossa estadia. O hotel nos surpreendeu. Quarto era grande, com um terraço enorme com vista para a cidade de Lu
Pros:

Tudo ótimo.

2026-06-07 • via Nuitee
S
Sandro • solo_traveller • it
10
2026-06-07 • via Nuitee
G
GGBELLI • family_with_children • it
9
2026-06-07 • via Nuitee
M
Mikulás • solo_traveller • hu
8
Lucca-túra
Pros:

15 perc séta a városközponttól. A napi szintű tisztítás teljes volt, minden nap új ágynemű, papírpohár és törölközők

Cons:

A szobák hangszigetelése nem jó. Első éjjel kellemetlen volt, amikor valakik a bőröndöt húzogatták a folyosón, a szomszéd bulihelyen hajnali 1-ig üvöltöttek, a forgalmas főút zaja behallatszott zárt ajtó mellett is.

Az ágy hosszában elég kicsi. 180 cm-rel már lelóg az ember lába, de a matrac nagyon kényelmes.

2026-06-07 • via Nuitee
S
Samuele • solo_traveller • it
10
2026-06-07 • via Nuitee
W
Wolfram Tölle • solo_traveller • de
7
2026-06-06 • via Nuitee
A
Alyssa • family_with_children • de
8
2026-06-06 • via Nuitee
G
GEORGE • solo_traveller • nl
9
Pros:

4 sterren zaken -achtig hotel betekent voor mij dat alle essentiële faciliteiten klopen: gratis parkeren op terrein naast hotel, ligging hotel op 1.1 km van oude centrum, ruime kamer en badkamer./ douche klein maar werkbaar.
Modern en schoon.

Cons:

Trappen: ca 5 treden om hotel in te gaan, 3 treden naar de lift, boven weer 3 treden om bij kamer te komen.

Gebrek aan enigerlei van charme en uitstraling.
Deken ligt los tussen 2 lakens. Dus blijft natuurlijk niet liggen

2026-06-06 • via Nuitee
M
Michael • couple • it
10
2026-06-04 • via Nuitee
F
Fabrizia • extended_group • it
9
Soggiorno breve ma comodo
Pros:

Posizione, box, camera.

Cons:

Nulla

2026-06-04 • via Nuitee
G
GIOVANNI • solo_traveller • it
10
2026-06-03 • via Nuitee
M
Marc • couple • be
9
Prima
Pros:

Gratis fietsen om naar het centrum van Lucca en over de stadsmuur te rijden. Parking is handig.

2026-06-03 • via Nuitee