Hotel Napoleon

Hotels
8.4 (2583 reviews)
Viale Europa 536 , Lucca , IT
+39 0583 316516

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Clean rooms
Spacious accommodations
Cons:
Accessibility issues at the entrance
Parking could be improved
Noise from outside in some rooms

Categories

Cleanliness
8.2
Generally clean with positive mentions, but some concerns about accessibility.
Service
8.87
Staff consistently praised for their friendliness and helpfulness.
Location
8.51
Well-located for accessing the city center, but some mentions of potential noise.
Room Quality
8.36
Spacious and comfortable rooms, but some indicate the need for updates.
Amenities
8.28
Good breakfast options, though one mention of a poorly maintained parking area.
Value for Money
8.15
Overall satisfactory, but some reviews feel price could be slightly high.
Food and Beverage
8.59
Highly rated breakfast with diverse options.
Overall Experience
8.26
Positive overall feedback with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:18

Property Description

Central Location and Free Parking
Located just 500 meters from the historic walls of Lucca, Hotel Napoléon offers a convenient stay with free parking, making it easy for guests to explore the charming town and its surroundings hassle-free.

Comfortable Rooms with Modern Amenities
The elegantly designed rooms at Hotel Napoléon feature free Wi-Fi, air conditioning, a TV, and a minibar. Whether you prefer a modern or simple décor, many rooms also offer a terrace or balcony for a relaxing stay.

Exceptional Services and Dining Options
Enjoy a daily sweet and savoury buffet at the hotel and benefit from discounted rates at nearby restaurants. With a 24-hour multilingual staff, guests can expect top-notch service throughout their stay.

Ready to experience the charm of Lucca? Book your stay at Hotel Napoléon now for a memorable and comfortable visit.

Important information:

Please note that the central heating system was turned off on October 15th, therefore from that date the air conditioning will no longer be available,If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PSA

Location

Guest Reviews

8.4
Based on 2583 reviews
Cleanliness: 8.2
Service: 8.87
Location: 8.51
Room Quality: 8.36
Amenities: 8.28
Value for Money: 8.15
Food and Beverage: 8.59
Overall Experience: 8.26
M
Mara • solo_traveller • it
8
Pros:

Posizione ottima per raggiungere le mura della città
Staff molto accogliente e gentile

2026-10-30 • via Nuitee
D
Davide • extended_group • it
8
2026-10-29 • via Nuitee
M
Matteo • couple • it
10
2026-10-29 • via Nuitee
S
Stefano • couple • it
9
Pros:

Struttura pulita ,belle camere e ottima posizione

2026-10-29 • via Nuitee
S
Stefan • couple • de
8
Pros:

Das Frühstücksbuffet ist äußerst umfangreich!

2026-10-27 • via Nuitee
A
Arnaud • solo_traveller • fr
9
2026-10-27 • via Nuitee
V
vivienne • couple • gb
10
2026-10-24 • via Nuitee
C
CLAUDIO • solo_traveller • it
9
Pros:

Comodo all'uscita dell'autostrada e con ampio parcheggio.
Ottima e varia colazione.
Camere singole dotate di balconcino. Bagno piccolo ma ben ristrutturato.

2026-10-23 • via Nuitee
D
Danny • couple • il
10
ממליץ
Pros:

מקום מצוין קרוב למרכז

2026-10-23 • via Nuitee
G
Gestrin • family_with_children • fi
9
2026-10-22 • via Nuitee
A
Ana • couple • pt
7
Ótima e com boa localização
Pros:

Tudo

Cons:

Nada a apontar

2026-10-21 • via Nuitee
P
Perusi • solo_traveller • it
10
2026-10-21 • via Nuitee
P
Patrick • couple • nl
9
2026-10-20 • via Nuitee
U
Ursel • solo_traveller • de
8
Super Preis Leistungsverhältnis und sehr freundliches Personal
Pros:

Alles

Cons:

Die Lage , zu weit zum Centrum

2026-10-20 • via Nuitee
D
Dario • solo_traveller • it
8
Pros:

Colazione ottima. non si sente per nulla il rumore della strada. vista panoramica. personale gentile e accogliente, in modo particolare alla colazione.

Cons:

si sente abbastanza il rumore delle stanze vicine, in particolare il bagno. in generale l'arredo è datato. nel bagno migliorerei la doccia nella vasca da bagno. Ma nel complesso non ci sono veri problemi, sono più motivazioni per definire il soggiorno buono anzichè ottimo...

2026-10-20 • via Nuitee
O
olivier • couple • fr
9
Pros:

Emplacement à 10 minutes à pied de la vieille ville.Trés bon petit déjeuner et personnel souriant.Parking gratuit.

2026-10-19 • via Nuitee
J
Jürgli • couple • de
9
2026-10-19 • via Nuitee
C
Caterina • couple • it
8
Pros:

Pratico per la sosta di una notte, colazione veramente buona e varia, personale gentilissimo

Cons:

Da alcune recensioni sembra che sia a due passi dal centro di Lucca, in realtà si trova su uno stradone non piacevole da percorrere di sera e ci vogliono circa venti minuti per arrivare alle porte del centro

2026-10-19 • via Nuitee
B
Barry • couple • nl
10
Fijne kamer, gratis parkeren, goed ontbijt, 15 min lopen tot de muur centrum Lucca. Mooi hotel!
Pros:

Prachtige kamer met heerlijk bed en mooi uitzicht.

2026-10-19 • via Nuitee
G
Giankla • solo_traveller • it
4
Pros:

La hall, rimodernata

Cons:

Stanza pessima: letto scomodo e corto, bagno con vasca datato e trascurato, totalmente da rivedere. Assenza totale di un appoggio per la valigia e mi fermo. Anche la pulizia da rivedere

2026-10-17 • via Nuitee