Hotel Napoleon

Hotels
8.4 (2466 reviews)
Viale Europa 536 , Lucca , it

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Clean rooms
Spacious accommodations
Cons:
Accessibility issues at the entrance
Parking could be improved
Noise from outside in some rooms

Categories

Cleanliness
8.2
Generally clean with positive mentions, but some concerns about accessibility.
Service
8.87
Staff consistently praised for their friendliness and helpfulness.
Location
8.51
Well-located for accessing the city center, but some mentions of potential noise.
Room Quality
8.36
Spacious and comfortable rooms, but some indicate the need for updates.
Amenities
8.28
Good breakfast options, though one mention of a poorly maintained parking area.
Value for Money
8.15
Overall satisfactory, but some reviews feel price could be slightly high.
Food and Beverage
8.59
Highly rated breakfast with diverse options.
Overall Experience
8.26
Positive overall feedback with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 03:18

Property Description

Central Location and Free Parking
Located just 500 meters from the historic walls of Lucca, Hotel Napoléon offers a convenient stay with free parking, making it easy for guests to explore the charming town and its surroundings hassle-free.

Comfortable Rooms with Modern Amenities
The elegantly designed rooms at Hotel Napoléon feature free Wi-Fi, air conditioning, a TV, and a minibar. Whether you prefer a modern or simple décor, many rooms also offer a terrace or balcony for a relaxing stay.

Exceptional Services and Dining Options
Enjoy a daily sweet and savoury buffet at the hotel and benefit from discounted rates at nearby restaurants. With a 24-hour multilingual staff, guests can expect top-notch service throughout their stay.

Ready to experience the charm of Lucca? Book your stay at Hotel Napoléon now for a memorable and comfortable visit.

Important information:

Please note that the central heating system was turned off on October 15th, therefore from that date the air conditioning will no longer be available,If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PSA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.4
Based on 2466 reviews
Cleanliness: 8.2
Service: 8.87
Location: 8.51
Room Quality: 8.36
Amenities: 8.28
Value for Money: 8.15
Food and Beverage: 8.59
Overall Experience: 8.26
L
LIBOR • solo_traveller • ch
10
2026-07-03 • via Nuitee
J
JEAN-YVES • solo_traveller • fr
8
Bien et confortable - accueil sympathique.
Pros:

Bel hotel moderne d’accès facile avec grand parking - personnel sympathique, bons petits-déjeuners -

Cons:

Un peu excentre.

2026-07-03 • via Nuitee
A
Alberto • solo_traveller • it
8
2026-07-02 • via Nuitee
T
Thomas Jürg • couple • ch
8
Komme sicher wieder
Pros:

Zimmer im 5. Stock mit Terrasse. War geräumig. Gute Betten. Schönes Bad. In 1.2km vom Zentrum von Lucca. Ca. 20-25 Minuten zu Fuss. Gratis Parkplatz. Gutes Frühstück. Freundliches Personal. War geschäftlich auch schon dort, darum wieder gebucht. Zwei bequeme Liegestühle vorhanden

Cons:

Dachrinnen sollten unbedingt gereinigt werden. Hatten in der Nacht von Montag auf Dienstag ein heftiges Gewitter.

2026-07-01 • via Nuitee
R
Romano • solo_traveller • it
8
2026-06-30 • via Nuitee
L
LIDIA • extended_group • it
9
SOGGIORNO POSITIVO
2026-06-29 • via Nuitee
D
Dave • couple • fr
9
Great staff and good value for money
Pros:

The staff are amazing very friendly very helpful and loved our dog. Free parking and a fantastic free breakfast. A real nice experience and just 15 mins walk to the old town

Cons:

Apart from it being on a very busy road with footpaths removed to allow for building walk, which is not the hotels fault. Nothing.

2026-06-29 • via Nuitee
P
Paola • couple • ch
9
Pros:

La zona dove è situato l'hotel è tranquilla, a circa 20 minuti a piedi dal centro storico di Lucca. Colazione buona. I letti sono molto comodi, la camera bella luminosa. Ottima aria condizionata in camera, molto silenziosa, la camera è tutta fresca in egual misura, semplicemente perfetta. La colazione internazionale buona, con scelta di salato e dolce.

2026-06-29 • via Nuitee
E
Eugenio • solo_traveller • it
8
2026-06-28 • via Nuitee
S
Stefano • solo_traveller • it
8
2026-06-27 • via Nuitee
L
Lorene • extended_group • fr
9
2026-06-27 • via Nuitee
A
Antonio • couple • it
10
Hotel accogliente a 10 minuti di distanza dalle mura della città . Personale gentile e disponibile . Ampio parcheggio.
Pros:

Personale gentilissimo e disponibile. Ampio parcheggio . Colazione abbondante . Camera pulita . Camera non grandissima ma con tutto quello che serve .

Cons:

L’albergo è sito in una strada di passaggio abbastanza rumorosa a qualsiasi ora . Un bar adiacente aperto fino a notte fonda con avventori molto rumorosi. Le finestre con i doppi vetri però attutiscono abbastanza il rumore esterno. La cassaforte della stanza era rotta .

2026-06-27 • via Nuitee
F
Fabio • solo_traveller • it
9
Pros:

Posizione strategica, ottima colazione, camera un po' datata ma molto spaziosa.

2026-06-26 • via Nuitee
I
Ivan • solo_traveller • it
5
Pros:

Nulla.

Cons:

La struttura è decadente e trascurata.

2026-06-26 • via Nuitee
C
cinzia • solo_traveller • it
9
Pros:

L'hotel è molto carino, arredato con gusto, camere insonorizzate, climatizzate e moderne. Si arriva in centro con una passeggiata di 20 minuti ed è comodissimo anche per lasciare la città, l'autostrada è vicinissima e facilmente raggiungibile.
La colazione è dignitosa ed equilibrata tra dolce e salato, tutto il personale molto accogliente.
Nel momento in cui scrivo, giugno 2026, nel viale dell' Hotel ci sono dei lavori in corso che rendono la viabilità dei pedoni un po' problematica, soprattutto di notte.
Ma per il resto tutto ok, se dovessimo tornare a Lucca sarebbe di nuovo il nostro hotel.

2026-06-26 • via Nuitee
D
DAMIANO RICCARDO • solo_traveller • it
8
2026-06-26 • via Nuitee
L
laurent • solo_traveller • fr
10
Bon hôtel avec rapport qualité prix correct pour visiter Lucca
Pros:

All staff very helpful and friendly. Room well equipped with a good quality bed. Parking place available on request. Walking distance from the old city center of Lucca

2026-06-26 • via Nuitee
M
Mette • extended_group • no
8
Godt fornøyd med oppholdet.
Pros:

Fint stort familierom. Supert med gratis parkering til bilen. God seng. God frokost

Cons:

Ingenting.

2026-06-26 • via Nuitee
C
Christine • couple • de
8
Für einen Kurzaufenthalt mit guter Anbindung ideal.
Pros:

Die Lage nah der Autobahn und trotzdem nicht weit von der Innenstadt. Parkplatz ausreichend vorhanden
Die Freundlichkeit der Mitarbeiter war wirklich toll.

Cons:

Die Zimmer sind schon sehr in die Jahre gekommen, aber trotzdem alles funktionell und sauber.

2026-06-26 • via Nuitee
C
CRISTINA • couple • it
9
breve soggiorno nella splendida Lucca
Pros:

l'hotel è all'ingresso della città con comodo parcheggio. la colazione era abbondante e buona, la camera comodissima e pulita, il personale è stato gentilissimo.

Cons:

Per accedere alla zona storica deve essere superato un cavalcavia quindi per andare noi abbiamo preferito prendere l'auto

2026-06-23 • via Nuitee