Clayton Hotel Chiswick

Hotels
9 (6220 reviews)
626 Chiswick High St , London , GB

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Comfortable beds
Helpful staff
Cons:
Poor heating
Noise from other rooms

Categories

Cleanliness
7.71
Several mentions of unclean rooms and poor maintenance.
Service
9.68
Service generally praised; however, negative sentiment from the manager experience.
Location
9.72
Many reviews highlight the excellent location.
Room Quality
8.67
Rooms noted for comfort but with some heating issues and noise complaints.
Amenities
8.2
Amenities mentioned generally positive, but some improvements suggested like TV upgrades.
Value for Money
9.66
Good value reflected in the positive comments; location and comfort balance the cost.
Food and Beverage
9.21
Breakfast received positive feedback, enhancing the dining experience.
Overall Experience
9.18
Despite some drawbacks, the overall stay was positive for most.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:58

Property Description

Luxurious Accommodation
Experience modern air-conditioned luxury rooms with flat-screen TVs, work desks, and stylish bathrooms. Relax in comfort and style at Clayton Hotel Chiswick.

Dining Excellence
Indulge in a wide range of dining options at the Grill Restaurant and the Globe Bar. Enjoy delicious meals and drinks in a sophisticated and vibrant setting.

Fitness and Recreation
Stay active during your stay with a well-equipped gym and the nearby Thames path for jogging and walking. Free Wi-Fi, 24-hour room service, and proximity to Twickenham Stadium make your stay unforgettable.

Book your stay at Clayton Hotel Chiswick for a luxurious and convenient experience.

Important information:

Please note that breakfast and dinner prices may vary when booked directly at the hotel.

When booking for 6 rooms or more, different policies and additional supplements will apply.

If you have made an advance purchase booking, please be advised that you will receive a payment link to complete the purchase within 24 hours of making the booking.

Guests presenting to check in under the age of 18 will be refused unless a parent or legal guardian over the age of 18 is present and also staying.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

9
Based on 6220 reviews
Cleanliness: 7.71
Service: 9.68
Location: 9.72
Room Quality: 8.67
Amenities: 8.2
Value for Money: 9.66
Food and Beverage: 9.21
Overall Experience: 9.18
G
Gabriele • solo_traveller • it
7
2026-10-17 • via Nuitee
M
Mohammad Tbayshat • solo_traveller • qa
10
Pros:

The friendly environment, the welcoming staff and location of the hotel.

2026-10-16 • via Nuitee
G
Georgia • couple • gb
5
Pros:

Bed was really comfortable room was clean

Cons:

Did not agree booking.com price, paid for celebration package which I was charged for twice (2 night stay) even though on the website it didn’t state per night. after speaking twice to the reception and raising my concerns. They took my bank details they never did refund me.
Bath was broken, tap was leaking.
No smart tv so couldn’t watch Netflix etc which was not ideal when we wanted to chill one evening after a busy day

2026-10-16 • via Nuitee
A
ALFONSO JOSE • couple • es
7
Un buen alojamiento en Londres bien comunicado.
Pros:

Ubicación, tranquilidad.

Cons:

Atasco en bañera y lavabo, necesitan reforma.

2026-10-15 • via Nuitee
C
Catherine • solo_traveller • gb
8
Great hotel to stay when attending an event on site
Pros:

Great location, spacious room, which was clean and a comfortable bed

Cons:

I couldn't get into the fitness room, but not overly worried about it

2026-10-15 • via Nuitee
J
Jessica • couple • it
8
Si può fare di più
Pros:

Bello l'albergo e il personale cordiale. Buone le procedure di check-in e check out.

Cons:

Un po' di polvere nelle stanze. Non collegato benissimo al centro, soprattutto la sera.

2026-10-14 • via Nuitee
R
Rachel • couple • gb
10
Second fabulous stay, looking forward to our third visit!!
Pros:

It’s a great location for us, family just around the corner. Drove up from Devon, left the car safely there. Hopped on the bus outside of the Clayton to Hammersmith tube station. Sat the heart of theatre land for a leisurely lunch before a matinee performance. Busy afternoon & evening. Back to hotel for a nightcap, long soak in the bath and great nights sleep in the huge beds!!
Breakfast was a delight and off we went to visit family and spend the day in Kew. Perfect weekend, thank you Clayton 😁👌

Cons:

Nothing, it’s great. Modern, spotlessly clean. Really comfortable, fabulous helpful staff. Even the car had a very safe, clean environment to stay in 😉.

2026-10-13 • via Nuitee
D
Di • solo_traveller • us
10
2026-10-13 • via Nuitee
K
Kinga • couple • pl
10
2026-10-12 • via Nuitee
M
Mark • solo_traveller • gb
8
Clean convenient mid range hotel.
Pros:

As a repeat guest I obviously find this hotel comfortable, convenient and accommodating.

Cons:

I have said before that the staff in the bar are very laid back and don’t seem very attentive or engaged in their customers. The reason they are there is to serve guests but I always get the feeling I’m interrupting them from something else !

2026-10-12 • via Nuitee
P
padoanster • solo_traveller • it
10
Pros:

Ottima struttura , già testata un anno fa'.

Cons:

Alcunché

2026-10-12 • via Nuitee
P
Pascal • couple • fr
9
Très bien
Pros:

Très grand lit, petit déjeuner, établissement très propre

Cons:

Une prise USB, pas de prises de courant "Europe"

2026-10-12 • via Nuitee
N
natallia • solo_traveller • gb
10
2026-10-11 • via Nuitee
S
Sarah • couple • au
9
Very Nice Stay
Pros:

We stayed multiple times over a few weeks as we needed to be located in the Chiswick/West London area. We also needed an accessible room. The staff were very friendly and helpful in accommodating all our requests. The rooms were functional and quiet. A lot to like.

2026-10-11 • via Nuitee
P
Pit • solo_traveller • gb
9
Excellent
Pros:

The size & large windows

Cons:

More TV channels

2026-10-11 • via Nuitee
K
Kevin • couple • gb
8
2026-10-11 • via Nuitee
K
Kyzer • solo_traveller • gb
10
2026-10-11 • via Nuitee
K
Koki • solo_traveller • jp
10
2026-10-11 • via Nuitee
M
Martin • solo_traveller • gb
8
2026-10-10 • via Nuitee
N
Nicola • solo_traveller • it
10
Pros:

Pulizia e organizzazione

Cons:

Mancano le prese usb c in camera

2026-10-10 • via Nuitee