Chiaja Hotel de Charme

Hotels
8.6 (1334 reviews)
Via Chiaia, 216 , Naples , it

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Some noise issues
Minor maintenance needed
Limited signage

Categories

Cleanliness
8.44
Reviews mention clean rooms but some areas need improvement.
Service
8.91
General sentiment is positive about staff being helpful and friendly.
Location
9.05
Numerous reviews highlight the excellent location near major attractions.
Room Quality
8.2
Some rooms are described as needing renovation, but adequate for the price.
Amenities
8.43
Basic amenities with no major issues mentioned; however, there are some concerns.
Value for Money
8.49
Good value considering location and service, despite minor drawbacks.
Food and Beverage
8.64
Breakfast is noted as good, though with some room for improvement in quality.
Overall Experience
8.61
Positive feedback overall with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 03:27

Property Description

Luxurious Location on Via Chiaia
Situated on the prestigious Via Chiaia, Chiaja Hotel de Charme offers a sophisticated stay just steps away from Piazza del Plebiscito. Enjoy the convenience of being surrounded by upscale shopping and dining options in the heart of Naples.

Convenient Access to the Seafront
Only a short 5-minute stroll from the hotel will lead you to the picturesque seafront and port. From there, embark on adventures to the enchanting islands of Capri and Ischia via ferries and hydrofoils, making your stay both relaxing and adventurous.

Elegant Rooms and Delectable Dining
Indulge in the comfort of air-conditioned rooms with modern amenities like flat-screen TVs and private bathrooms. Upgrade to a room overlooking Via Chiaia and pamper yourself in a spa bath. Start your day with a delightful breakfast featuring fresh fruit and oven-fresh pastries, and later, unwind with a sweet and savoury afternoon buffet.

Book now for an unforgettable experience at Chiaja Hotel de Charme.

Important information:

When booking more than 5 rooms, different policies and additional supplements may apply.This property is located in a pedestrian-only zone.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs EUR 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People 3 years old and over stay for € 25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 1334 reviews
Cleanliness: 8.44
Service: 8.91
Location: 9.05
Room Quality: 8.2
Amenities: 8.43
Value for Money: 8.49
Food and Beverage: 8.64
Overall Experience: 8.61
S
SHMUEL couple il
8
2026-06-11 via Nuitee
S
Sylvie couple fr
8
Je recommande cet établissement
Pros:

L emplacement est très bien
L accueil très agréable et sympathique

2026-06-10 via Nuitee
C
Can solo_traveller tr
9
2026-06-08 via Nuitee
P
Perlo solo_traveller it
7
2026-06-08 via Nuitee
M
Marco couple it
7
come precedentemente, tutto ok, dirrei molto ok, tranne la dimensione della camera.
Pros:

mi è piaciuto ogni cosa, tranne la dimensione della camera, troppo piccola.

Cons:

migliorerei la camera, dimensione piccola,

2026-06-08 via Nuitee
L
Laura couple it
9
Pros:

Posizione,
Pulizia,
Spazio camera,
Vasca idromassaggio

Cons:

Niente. Tutto buono. Solo un suggerimento: aumentare la varietà di cibo per la colazione

2026-06-08 via Nuitee
F
Franco extended_group it
9
Ottima posizione
Pros:

Ottima posizione, buona colazione

2026-06-07 via Nuitee
I
Isabelle couple fr
7
Pros:

Le charme particulier d’un ancien palais napolitain

Cons:

Environnement extrêmement bruyant, bar, boites de nuit …
Le week-end c’est l’enfer dans certaines chambres

2026-06-07 via Nuitee
M
Mauro solo_traveller it
7
2026-06-06 via Nuitee
F
francesco solo_traveller it
8
Pros:

La posizione è fantastica

Cons:

È in zona pedonale e non si può accedere in auto con i bagagli è un problema

2026-06-05 via Nuitee
P
Paola couple it
10
Pros:

Hotel molto accogliente, piacevoli ed eleganti gli spazi comuni, ottima colazione, personale squisito. Posizione centralissima , insomma un soggiorno davvero piacevole.

2026-06-05 via Nuitee
D
David couple gb
8
Well located in a good area
Pros:

The location was very good in a nice pedestrian area. The hotel reception is on the first floor of an old, traditional building with grand staircase. Our room was of reasonable size and faced inward so was very quiet at night. The staff were helpful and spoke good English.

Cons:

The main problem with our room was that the bathroom was separated from the bedroom by a quite long and steep flight of stone steps - going down to the loo at night was somewhat scary!

2026-06-02 via Nuitee
M
MARCYNUNZY solo_traveller it
6
Pros:

Zona centrale

Cons:

Troppa umidità nelle camere

2026-05-31 via Nuitee
V
Valerio solo_traveller it
8
2026-05-30 via Nuitee
E
EDI couple it
6
2026-05-29 via Nuitee
B
Beatrix couple at
8
Pros:

Super zentrale Lage, ruhiges Zimmer!

Cons:

Sehr enger Frühstücksraum!

2026-05-29 via Nuitee
R
Roberto solo_traveller it
8
Buona soluzione
Pros:

Buon rapporto qualità/prezzo/posizione

Cons:

Pavimento della doccia nella mia camera con mattonelle rotte. Bisognava fare attenzione

2026-05-28 via Nuitee
A
Abel solo_traveller es
9
Pros:

El personal y la limpieza

Cons:

El acceso

2026-05-25 via Nuitee
G
Giulio solo_traveller it
10
Bel weekend a Napoli
Pros:

camera non grande ma nemmeno piccola, silenzio assoluto per dormire e riposare, bagno grande e funzionale, c'era anche una jacuzzi ma non credo funzionasse l'idromassaggio, peccato, la colazione molto ricca e abbondante con orario molto esteso rispetto alla media, personale gentilissimo e presente

Cons:

la colazione era abbondante.... ma il pane? c'erano dei micropanini in gomma al limite della mangiabilita, rispetto a tutto il resto che era ottimo e abbondante

2026-05-25 via Nuitee
M
misso solo_traveller it
10
2026-05-24 via Nuitee