Days Inn by Wyndham Cranbrook Conference Centre

Hotels
•
Days Inn
7.7 (1556 reviews)
600 Cranbrook Street North , Cranbrook , CA
+1 250-426-6683

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent breakfast (many mentions)
Outdoor pool
Clean rooms reported by many guests
Friendly/helpful staff
Central/convenient location
Attached restaurant praised
Cons:
Room quality issues: noisy heating, uncomfortable beds, stained furniture
Serious cleanliness lapses (cigarette left in room)
Elevator reported as dangerous/not repaired
Billing/deposit errors and refund problems
Impersonal plexiglass check-in
Highway/noise disturbances for some rooms

Categories

Cleanliness
6
Mixed reports: many guests praised clean rooms and well-maintained spaces, but several serious cleanliness failures (stained couch, cigarette left in room, guests reporting rooms not properly cleaned) lower the score.
Service
7.8
Generally friendly and helpful staff noted by several guests, but some front-desk interactions were impersonal or dismissive (plexiglass check-in, slow response to complaints) and there were issues with deposit/refund handling.
Location
8.5
Central, convenient location mentioned positively by multiple guests; some rooms experience highway noise which tempers an otherwise strong location score.
Room Quality
5.8
Frequent complaints about room issues: loud/heating problems, noisy rooms, uncomfortable/hide-a-bed springs, stained furniture and small pillows indicate below-par room quality overall.
Amenities
8.5
Amenities like a pleasant outdoor pool, substantial breakfast setup and an excellent attached restaurant were praised; however, reports of a dangerous/unrepaired elevator reduce the score somewhat.
Value for Money
7.5
Many guests felt the breakfast and pool added good value, but billing mistakes, missed deposits and occasional room condition issues lowered perceived value.
Food and Beverage
9
Very strong feedback on food: numerous guests called the breakfast excellent (some 'best breakfast ever') and the on-site restaurant was described as amazing.
Overall Experience
8.5
Overall a decent stay for many guests due to good breakfast, pool and helpful staff, but consistent operational and room-quality problems (heating, cleanliness, elevator, billing) prevent a top score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Mountain Retreat with Modern Amenities

Comfortable Rooms with Essential Features
All rooms at Days Inn & Conference Centre by Wyndham Cranbrook come with a refrigerator, microwave, and cable TV. Stay connected with free WiFi and enjoy a cozy stay with in-room entertainment options.

Relaxing Outdoor Pool and Family-Friendly Facilities
Unwind by the seasonal outdoor swimming pool or keep the kids entertained in the game room. Stay active at the Fitness Centre or host events in the meeting rooms and banquet space.

Convenient Location for Exploring
Located near Cranbrook city centre, our hotel offers easy access to local attractions like Cranbrook Golf Course and the Canadian Museum of Rail Travel. Book now for a memorable stay in the heart of the Canadian Rockies.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YXC

Location

Guest Reviews

7.7
Based on 1556 reviews
Cleanliness: 6
Service: 7.8
Location: 8.5
Room Quality: 5.8
Amenities: 8.5
Value for Money: 7.5
Food and Beverage: 9
Overall Experience: 8.5
J
Josephine • solo_traveller • ca
10
Affordable comfortable clean
Pros:

Location clean room nicely furnished well stocked with the essentials good coffee great breakfast

2026-10-31 • via Nuitee
Q
Qun • couple • cn
8
2026-10-30 • via Nuitee
C
city • family_with_children • ca
1
Cons:

I never got my deposit and they want me to drive 6 hours to pick it up

2026-10-29 • via Nuitee
Q
Qun • couple • cn
8
2026-10-29 • via Nuitee
M
Mary • solo_traveller • ca
8
comfortable.
Pros:

Room was always cleaned and bed made each day.

Cons:

the heating system is loud, and you can hear people talking in the next room.

2026-10-28 • via Nuitee
J
Johan • family_with_children • nl
10
Fantastisch
Pros:

De stijl was erg fijn. Keurig hotel.

Cons:

Niets

2026-10-28 • via Nuitee
S
Sheila • solo_traveller • ca
1
2026-10-22 • via Nuitee
A
Arnold • couple • ca
8
2026-10-20 • via Nuitee
H
H. Yin • couple • ca
8
2026-10-17 • via Nuitee
I
Isabelle • solo_traveller • ca
7
2026-10-15 • via Nuitee
W
William • couple • ca
10
2026-10-15 • via Nuitee
A
Alex • solo_traveller • ca
8
2026-10-14 • via Nuitee
L
Lesli • couple • ca
5
I doubt i would stay there again
Cons:

Were suppose to have bedroom seperate plus bed in main area but at check in i was told they moved us from first floor room to second floor. Then when entering no seperate bedroom! Nothing for blankets at all! Was very noisy and hideabed u felt every spring! Then elevator wasnt working and i have a brace on my knee!

2026-10-12 • via Nuitee
J
Judy • extended_group • us
10
Absolutely no complaints about our stay here.
2026-10-09 • via Nuitee
L
Lynn • couple • ca
8
2026-10-08 • via Nuitee
V
Volodymyr • solo_traveller • ca
7
2026-10-08 • via Nuitee
H
Henry • couple • ca
9
Pros:

Quiet room, comfortable temperature, breakfast was okay and well organized with sufficient seating

Cons:

Check-in through a plexiglass window seems impersonal and transactional.

2026-10-07 • via Nuitee
B
Bill • couple • ca
6
Pros:

Good food. Would have preferred actual plates rather than paper. But I also u derstand overhead expense.

2026-10-07 • via Nuitee
P
Paulette • extended_group • us
8
good
Pros:

Breakfast great

2026-09-19 • via Nuitee
A
Akio • extended_group • ca
5
The first day was horrible, second was better when the problems were finally fixed
Pros:

The breakfast was good

Cons:

The first night was horrible the heater in room would not shut off the heat above 90. The door alarm would not shut off when we left the room and inside the room the it only way we could shut the alarm off was to use the dead bolt. We went down to complain to the front desk about she kind of put us off. We left for the day to golf when came back the room was so hot we could not stay in and the door alarm was not staying off. There was a cleaning staff near by and I showed him what the room was like, that's when we finally got some action for the repairs.

2026-09-19 • via Nuitee