Hotel Mercure Graz City

Hotels
•
Mercure
8.4 (3250 reviews)
Lendplatz 36-37 , Graz , AT
+43 316 751405

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly staff
Central location
Cons:
Cleanliness issues
Room odors

Categories

Cleanliness
7.19
Several reviews reported issues with dust and unpleasant odors, affecting the cleanliness perception.
Service
8.96
The staff was frequently described as friendly and helpful, contributing positively to the experience.
Location
9.2
The hotel is centrally located with good accessibility, which received high praise across reviews.
Room Quality
7.65
Rooms were described as spacious but some had issues with ventilation and odors.
Amenities
8.18
The amenities generally met expectations, but some reviews indicated specific shortcomings.
Value for Money
8.14
Some guests felt the hotel was overpriced given its cleanliness issues but found value in other areas.
Food and Beverage
9.19
The breakfast quality received significant praise for its variety and taste.
Overall Experience
8.66
Overall positive experiences noted despite some cleanliness and room quality concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:31

Property Description

Prime Location near Historic Graz Centre
Located just steps away from the historic center of Graz, the Mercure Graz City offers a convenient stay with iconic landmarks like the clock tower a mere 400m away. Immerse yourself in the cultural scene with attractions like the Graz opera house and Kunsthaus museum within a short 15-minute walk.

Wellness and Business Amenities
Unwind in the Mercure's fitness and wellness area or stay productive at the business corner with internet access. Stay connected with free WiFi available throughout the hotel, catering to both leisure and business travelers.

Cozy Bar with Local Specialties
Indulge in a selection of snacks, light meals, and local wine specialities at the hotel's bar, perfect for relaxing after a day of exploring Graz.

Book your stay at Mercure Graz City now for a memorable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRZ

Location

Guest Reviews

8.4
Based on 3250 reviews
Cleanliness: 7.19
Service: 8.96
Location: 9.2
Room Quality: 7.65
Amenities: 8.18
Value for Money: 8.14
Food and Beverage: 9.19
Overall Experience: 8.66
S
Sarah A. • solo_traveller • us
4
Great location, but a disappointing stay
Pros:

The location was excellent, and I was pleasantly surprised by how affordable the stay was compared with the other hotels on my trip. I also appreciated the effort made to accommodate my dietary needs at breakfast, including baking a substantial gluten-free bread especially for me.

Cons:

Unfortunately, the hotel did not meet my expectations. The room felt quite dated and had a cracked window, and overall I did not find it particularly comfortable or relaxing. I also repeatedly received housekeeping notes stating that my room had not been cleaned even though I had intentionally used the “Do Not Disturb/Skip the Clean” sign. Some aspects of the property simply felt in need of updating.

2026-09-18 • via Nuitee
R
Ramona • family_with_children • ro
8
2026-09-17 • via Nuitee
M
Michael • couple • de
9
Pros:

Lage, Tiefgarage…..,,,, alles topp

2026-09-16 • via Nuitee
A
Adam • couple • pl
10
2026-09-16 • via Nuitee
H
Hans-Joachim • couple • de
9
2026-09-16 • via Nuitee
V
Vladimír • family_with_children • cz
6
2026-09-13 • via Nuitee
P
Patricia • extended_group • at
8
2026-09-12 • via Nuitee
W
Wolfgang • couple • at
7
Eine empfehlenswerte Unterkunft in einer empfehlenswerten Stadt.
2026-09-11 • via Nuitee
R
Ruslan • solo_traveller • by
8
2026-09-11 • via Nuitee
A
Anastasios • solo_traveller • gr
8
2026-09-11 • via Nuitee
M
Muriel • solo_traveller • be
1
2026-09-09 • via Nuitee
M
Māris • extended_group • lv
10
2026-09-08 • via Nuitee
M
Maria • couple • pl
8
Dobry hotel w bardzo dobrym miejscu super śniadanie
Pros:

To poprostu mój ulubiony hotel

Cons:

Nie znalazłam uchybień

2026-09-08 • via Nuitee
P
Patrick • family_with_children • at
6
Für zwei Nächte passte es so halbwegs, allerdings würde ich mir für den Preis was anderes wünschen.
Pros:

Mitarbeiter alle sehr nett.
Sehr gutes Frühstück

Cons:

Es war sehr staubig. Haben das nach der ersten Nacht reklamiert, es wurde dann nochmal alles gereinigt.

Die Wände waren sehr dreckig, die Wandfarbe vergilbt.
Die Klimaanlage klapperte.

2026-09-07 • via Nuitee
J
Jan • couple • cz
3
2026-09-07 • via Nuitee
S
Silvia • couple • at
8
Eine spontane Nacht in Graz bei sommerlichen Temperaturen
Pros:

sehr gute Lage um zu Fuß Innenstadtziele zu erreichen, sauber und komfortabel

Cons:

Klimaanlage hätte etwas mehr runterkühlen können, Zimmer war bei Ankunft sehr aufgeheizt

2026-09-06 • via Nuitee
A
Andrea • couple • at
5
Sehr gute Lage des Hotels, freundliche Mitarbeiter
Pros:

Das Personal war sehr nett, freundlich, hilfsbereit. Die Lage des Hotels ist wirklich gut, es ist ein ganz netter Markt in der Nähe und zur Innenstadt ist es auch nicht weit. Der Parkplatz (Parkgarage) ist natürlich von großem Vorteil.

Cons:

Die Klimaanlage hat nur heiße Luft produziert, aber die Mitarbeiter haben es an den Haustechniker gemeldet. Ein Zimmer an der Rückseite des Hotels würde ich am Wochenende aufgrund des Lokals schräg vis a vis nicht empfehlen (die Musik ist ein bisschen laut).

2026-09-05 • via Nuitee
S
Stefan • solo_traveller • de
8
Pros:

Sehr sauber! Personal sehr freundlich!

Cons:

WC im öffentlichen Bereich (beim Frühstück) war "out of order"

2026-09-05 • via Nuitee
N
Natalie • family_with_children • de
6
Für eine Nacht war es ok.
Pros:

Die Lage war super und die Größe des Zimmers.

Cons:

Sehr in die Jahre gekommen.

2026-09-04 • via Nuitee
S
Siegfried • couple • at
9
2026-09-03 • via Nuitee