Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Gorgeous views
Friendly staff
Great location
Comfortable beds
Cons:
Poor breakfast quality
Room issues
Not worth the price
Small pool

Categories

Cleanliness
8.01
Issues with cleanliness mentioned in some reviews; cleanliness could be improved.
Service
9.48
Reception staff was friendly; generally positive service experience.
Location
9.52
Great location near the beach and city; many reviews highlighted the location positively.
Room Quality
7.47
Complaints about room conditions, including view and ventilation issues.
Amenities
8.5
Amenities like pool and gym are available, though some dissatisfaction with pool size.
Value for Money
7.96
Many reviews describe the hotel as not worth the price paid.
Food and Beverage
7.01
Multiple complaints about the breakfast quality and selection.
Overall Experience
8.48
Mixed feelings; some aspects were enjoyable, while others disappointed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:00

Property Description

Stunning Ocean Views
Sercotel Playa Canteras boasts a prime location overlooking the beautiful Las Canteras Beach, offering mesmerizing ocean views. The simple and bright décor of the rooms complements the picturesque surroundings perfectly.

Luxurious Spa and Free Internet
Indulge in relaxation at the hotel's spa or stay connected with complimentary internet access available throughout the property. The air-conditioned rooms are equipped with modern amenities including flat-screen TVs with satellite channels for your entertainment.

Convenient Location
Situated in the heart of Las Palmas, the hotel is just a short stroll away from the Canary Islands Congress Centre and Alfredo Kraus Auditorium. With free parking nearby, exploring the area is hassle-free.

Experience a perfect blend of comfort and convenience at Sercotel Playa Canteras. Book your stay now to enjoy a memorable beachfront getaway.

Important information:

When booking 5 or more rooms, different policies and additional supplements may apply.

When traveling with pets, please note that an extra charge of 25€ per pet, per (night) applies. Please note that the property can only allow pets with a maximum weight of 10 kilos / pounds. Only dogs and cats allowedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPA

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 5980 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 7.47
Amenities: 8.5
Value for Money: 7.96
Food and Beverage: 7.01
Overall Experience: 8.48
M
MARCELO HORACIO • solo_traveller • ar
8
Muy placentera
Pros:

Todo muy bien, en especial la atención y amabilidad del personal de recepción , en todos los turnos , la señora de relaciones públicas, el socorrista Carlos, las señoras de limpieza, muy buenos todos

Cons:

Por decir algo poco espacio para acomodar la ropa

2026-06-20 • via Nuitee
A
AniaMr • solo_traveller • pl
9
Pros:

Hotel bardzo dobrze położony, bo zaraz przy promenadzie i ładnej, piaszczyste plaży. W pokojach są bardzo wygodne łóżka, szlafroki i ręczniki plażowe. W restauracji można zjeść dobre śniadanie. Widać, że hotel niedawno był odnawiany.

Cons:

W pokojach brak czajnika i kubków, żeby móc sobie zrobić kawę lub herbatę.

2026-06-20 • via Nuitee
R
ridong • family_with_children • es
10
Pros:

舒心惬意

2026-06-20 • via Nuitee
B
Belen • family_with_children • es
9
2026-06-20 • via Nuitee
J
Jean-yves • solo_traveller • fr
8
Pros:

L'hotel est bien fonctionnel.

Cons:

Rien

2026-06-20 • via Nuitee
M
martin nevado • solo_traveller • es
7
2026-06-20 • via Nuitee
• couple • nl
10
Is one of the best
Pros:

Excellence

Cons:

Very clean

2026-06-20 • via Nuitee
I
Irwan • couple • de
7
Für eine kurzer Strand Urlaub, das Hotel ist in eine perfekte Lage, top!
Pros:

Die Lage ….perfekt!

Cons:

Renovierung bedarf in paar Ecken ….

2026-06-20 • via Nuitee
M
Monica • extended_group • es
8
Buena estancia
Pros:

Su ubicación lo mejor,limpieza y amabilidad del personal

Cons:

Todo genial

2026-06-20 • via Nuitee
J
Janett • couple • es
10
Genial
Pros:

Es igual que en las fotos, todo muy limpio y el personal muy atento, destaco al chico de recepción que fue encantador y nos recomendó un sitio para comer que nos encantó

2026-06-19 • via Nuitee
A
Aleksandar • solo_traveller • mk
8
Beautiful stay for exploring Las Palmas and Northern Gran Canaria
Pros:

Big comfortable bed, spacious bathroom, great view from the terrace

2026-06-19 • via Nuitee
L
Leticia • solo_traveller • es
9
2026-06-18 • via Nuitee
M
María Leticia • couple • uy
10
CONFORT EN PLAYA LAS CANTERAS + PERSONAL ESPECTACULAR
Pros:

Todo!! La cama súper cómoda. La suite junior ideal tener separado el living del dormit y la TV .

La atención del Frontdesk 10/10:
Fernando, Rafa, Silvia y David unos genios. GRACIAS !! Nos imprimieron las entradas xa ver al Santo Padre. Y también unas cosas del trabajo de mi marido. Siempre con una SONRISA!!! Nos preguntaban por la salud de nuestro familiar cuando nos veían entrar. La verdad que humanos y muy profesionales a la vez!! Serviciales! Un lujo!!
Bianca q nos recibía en el desayuno una genia.
CALIDAD HUMANA INSUPERABLE.
Llegar del hospital y aburrir la puerta de la habitación y sentir el rico aroma y ver todo impecablemente limpio PRICELESS!!
El chico de la barra un crack tb!
El resto muy bueno !

Cons:

Todo nos gustó!!! Volveríamos seguro !!
Sin dudarlo!!!

2026-06-18 • via Nuitee
W
Wiltor • solo_traveller • es
10
Pros:

Habitación y sobre todo la atención del personal

2026-06-18 • via Nuitee
R
Rosa Maria • couple • es
9
Pros:

Ubicación. Habitación amplia. Exterior. Accesible.

2026-06-17 • via Nuitee
R
Rosa Maria • couple • es
6
2026-06-16 • via Nuitee
A
Ana • extended_group • es
8
2026-06-16 • via Nuitee
A
Antonin • couple • cz
9
Solidní hotel s dobrou polohou
Pros:

Snídaně průměrná. Pěkný výhled na moře. Dobrá poloha v širším středu města.

Cons:

Hotel neměl svoje vlastní lehátka a slunečníky na pláži.

2026-06-16 • via Nuitee
E
Esme • couple • za
10
Pleasant Stay with a beautiful view!
Pros:

We loved the location on the beachfront as well as being close to a supermarket. The taxi parking was right at the hotel which was very convenient.
We enjoyed the dinners and breakfasts in the hotel.
Could do lovely long walks on the promenade.
We had a beautiful view of the ocean and sunsets from our room.
Thank you.

Cons:

We had no problems at all.

2026-06-15 • via Nuitee
G
Gema • couple • es
6
Agradable.
Pros:

El trato recibido por parte del personal.

Cons:

Suelo de la habitación sucio.
Mucho ruido de fuera, al estar nuestra habitación con ventana al paseo marítimo.

2026-06-15 • via Nuitee