Best Western Plus St. Augustine I-95

Hotels
•
Best Western Plus
8.2 (193 reviews)
2465 SR 16, St. Augustine, Florida, 32092 , St. Augustine , US
+1 904-824-9229

listing image 1
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Facilities

Free breakfast
Meeting rooms
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Clean and newly updated room
Helpful and friendly staff
Decent breakfast
Cons:
Issues with cleanliness in rooms and bathrooms
Location concerns with unsafe surroundings
Problems with water temperature and maintenance

Categories

Cleanliness
6.78
Several reviews mentioned issues with cleanliness, including stained floors and towels, and a dirty room.
Service
9.25
Staff was mentioned as kind and helpful, and provided refunds promptly when necessary.
Location
7.29
Reviews indicated concerns about the hotel's location being in a rough area.
Room Quality
8.24
Some positive feedback on room cleanliness and comfort, but issues with bathroom fixtures and other concerns noted.
Amenities
8.27
Amenities like the pool and breakfast received positive mentions.
Value for Money
8.73
Considering the overall experience, guests generally felt the stay was worth the price despite some issues.
Food and Beverage
8.78
Breakfast was consistently rated positively.
Overall Experience
8.25
Overall experience varied, with positive stays overshadowed by significant complaints from some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:28

Property Description

Recreational Opportunities
Indulge in the outdoor pool, spa tub, and fitness center for a relaxing stay.

Complimentary Amenities
Enjoy free Wi-Fi, buffet breakfast, and wired internet access for your convenience.

Event Spaces
Make use of the conference rooms and meeting space for your special occasions.

Book your stay at Best Western Plus St. Augustine I-95 to experience comfort and convenience near St. Augustine Premium Outlets and more attractions!

Important information:

  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.2
Based on 193 reviews
Cleanliness: 6.78
Service: 9.25
Location: 7.29
Room Quality: 8.24
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 8.25
Y
yvonne • solo_traveller • se
7
2026-07-22 • via Nuitee
J
Jeroen • family_with_children • nl
9
Pros:

Very good and clean

2026-07-20 • via Nuitee
G
Goldie Clark • solo_traveller • us
8
Cons:

The elevators are always dirty. The floors and the corners are nasty

2026-07-19 • via Nuitee
Q
Querubin • couple • co
5
2026-07-16 • via Nuitee
W
Williams • extended_group • us
9
2026-07-15 • via Nuitee
M
Mikel • couple • us
8
2026-07-15 • via Nuitee
V
Vielma • couple • us
9
2026-07-14 • via Nuitee
V
Vielma • couple • us
9
2026-07-14 • via Nuitee
O
Odell • solo_traveller • us
7
2026-07-14 • via Nuitee
V
Vielma • couple • us
9
2026-07-14 • via Nuitee
K
Kenwanya • couple • us
8
2026-07-11 • via Nuitee
R
RJ • couple • us
10
Very nice room staff was great
Pros:

Good location and good breakfast

Cons:

Nothing

2026-07-10 • via Nuitee
C
Chrishwell • solo_traveller • us
8
Pros:

Front desk

Cons:

Helpful

2026-07-09 • via Nuitee
A
Aaron • extended_group • us
9
2026-07-09 • via Nuitee
A
Aaron • couple • us
9
Comfy beds and great value
Pros:

Clean and comfortable beds

Cons:

Breakfast was average.

2026-07-09 • via Nuitee
L
Lucía • solo_traveller • us
7
Pros:

La atención fue buena, en general todo bienq

2026-07-08 • via Nuitee
S
Santiago • solo_traveller • us
7
Pros:

Location

Cons:

Fan at bathroom do not stop no good silence

2026-07-06 • via Nuitee
A
Alicia • solo_traveller • us
10
2026-07-06 • via Nuitee
E
Ernesto • couple • us
7
Best Western -
Pros:

Location, lobby coffee station and breakfast

Cons:

Excessively warm public areas (lobby and hallways). Elevator was even hotter. Stayed in the room and did not enjoy being able to “lounge” in the lobby area.
Yes I know it was an unusually hot weekend however this was not the case everywhere we visited so it is a temperature setting issue.
Hard water which is inexcusable.
Breakfast was good however a selection of corn beef hash (watery), which already had potatoes and a separate selection of country potatoes was redundant. A better choice would have been a separate protein selection.
Only two USB ports available in the room. One located in the night stand clock and a second on a table top lamp, which was not working. Become an issue when you have two mobile devices to charge at the same time.
Staff was EXCELLENT from arrival to departure.

2026-07-06 • via Nuitee
V
Vivian • family_with_children • us
7
2026-07-06 • via Nuitee