Best Western Plus St. Augustine I-95

Hotels
•
Best Western Plus
8.2 (193 reviews)
2465 SR 16, St. Augustine, Florida, 32092 , St. Augustine , US
1-904-824-9229

listing image 1
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Facilities

Free breakfast
Meeting rooms
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Clean and newly updated room
Helpful and friendly staff
Decent breakfast
Cons:
Issues with cleanliness in rooms and bathrooms
Location concerns with unsafe surroundings
Problems with water temperature and maintenance

Categories

Cleanliness
6.78
Several reviews mentioned issues with cleanliness, including stained floors and towels, and a dirty room.
Service
9.25
Staff was mentioned as kind and helpful, and provided refunds promptly when necessary.
Location
7.29
Reviews indicated concerns about the hotel's location being in a rough area.
Room Quality
8.24
Some positive feedback on room cleanliness and comfort, but issues with bathroom fixtures and other concerns noted.
Amenities
8.27
Amenities like the pool and breakfast received positive mentions.
Value for Money
8.73
Considering the overall experience, guests generally felt the stay was worth the price despite some issues.
Food and Beverage
8.78
Breakfast was consistently rated positively.
Overall Experience
8.25
Overall experience varied, with positive stays overshadowed by significant complaints from some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:28

Property Description

Recreational Opportunities
Indulge in the outdoor pool, spa tub, and fitness center for a relaxing stay.

Complimentary Amenities
Enjoy free Wi-Fi, buffet breakfast, and wired internet access for your convenience.

Event Spaces
Make use of the conference rooms and meeting space for your special occasions.

Book your stay at Best Western Plus St. Augustine I-95 to experience comfort and convenience near St. Augustine Premium Outlets and more attractions!

Important information:

  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.2
Based on 193 reviews
Cleanliness: 6.78
Service: 9.25
Location: 7.29
Room Quality: 8.24
Amenities: 8.27
Value for Money: 8.73
Food and Beverage: 8.78
Overall Experience: 8.25
M
Marlena • solo_traveller • us
7
2026-05-30 • via Nuitee
G
Gary • solo_traveller • us
8
2026-05-29 • via Nuitee
L
LaTasha • family_with_children • us
6
For the most part the hotel served a good purpose for us.
Pros:

Staff was very friendly

Cons:

Only one elevator was working and there was no ventilation in there. It was very hot in the elevator as a result. The elevators also needed mopping b/c it was dirty and sticky on the inside. High traffic areas definitely needs to be cleaned more frequently.

2026-05-27 • via Nuitee
T
Tina • couple • us
7
Pros:

Location was good,

Cons:

Beds were too hard, Elevators were super slow

2026-05-25 • via Nuitee
L
Lauren • family_with_children • us
6
2026-05-25 • via Nuitee
C
Charles • family_with_children • us
8
Pros:

Most everyy

Cons:

AC unit very loud.

2026-05-24 • via Nuitee
R
Roberto • solo_traveller • us
10
2026-05-24 • via Nuitee
J
Jeff • couple • us
7
Cons:

The hot tub was down. I was looking forward to getting in the hot tub.

2026-05-23 • via Nuitee
C
Claire • couple • us
6
Pros:

Good location. Clean hotel

Cons:

Traffic pattern

2026-05-22 • via Nuitee
T
Terry • solo_traveller • us
6
2026-05-21 • via Nuitee
G
Gisselle • family_with_children • us
9
2026-05-18 • via Nuitee
A
Arlenis • family_with_children • us
10
Disfrute de un día .
Pros:

La verdad nos funciono bastante bien, está muy buen Ubicado si quieres ir a la playa que está a 18 min y el centro historico a 15 min, el desayuno está bien, lo surten constante y la sra que lo atiende es muy amable. El café de Cortesia me encantó esta disponible 24 horas. El hotel estaba limpio, la habitacion tiene todo lo que se necesita. Quizás hace falta renovar algunas cosas.

2026-05-18 • via Nuitee
B
Barbette • couple • us
10
GREAT STAY
Pros:

Queen rooms with fridge and microwave and continental breakfast

Cons:

NA

2026-05-15 • via Nuitee
S
Sergio • couple • es
4
Mal desayuno y sucio.
Pros:

Cerca de la
Autovía

Cons:

No estaba limpio y el desayuno es pésimo

2026-05-15 • via Nuitee
K
Kathleen • solo_traveller • us
8
Pros:

Everything was comfortable and pretty clean

Cons:

We stayed for 2 days and the second day when we came back at the e d of the day they did not make the beds or give us more shampoo or toilet paper but they did give us 1 towel. Other than that it was really nice day the motel room was cleaner than most that we've stayed at it was comfortable.

2026-05-14 • via Nuitee
R
Robert • couple • us
9
Very comfortable place. Staff was attentive and professional breakfast was great also. Wasn’t expecting a full breakfast
2026-05-12 • via Nuitee
E
Eileen • solo_traveller • us
10
My stay at Best Western Plus
Pros:

It was close to everything. The location was great. The staff was excellent, and the breakfast was great with a variety of food selections.

Cons:

The only thing the pillows are to soft.

2026-05-09 • via Nuitee
D
Donna • extended_group • us
8
Nice place to stop for an overnight.
Pros:

Very good breakfast

2026-05-04 • via Nuitee
K
Kathy • solo_traveller • us
9
Excellent choice for a short overnight stop.
Pros:

Well trained staff, clean rooms and property. Easy to get to from I-95. Location has many ootions for meals and shopping.

2026-04-30 • via Nuitee
C
Caroline • couple • ca
7
2026-04-29 • via Nuitee