Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms / 'très propre'
Excellent lake/view from rooms
Well situated / close to casino and attractions
Heated outdoor pool
Friendly restaurant staff and good buffet breakfast
Luxurious, comfortable rooms (for many guests)
Good overall service in several stays
Nice dining experience at Arôme (positive mentions)
Cons:
Noise at night from other rooms
Room maintenance issues (dirty exterior windows, worn phone stickers, dead remote battery)
Room hardware problems (capricious door lock, blocked shower drain)
Front desk slow/unwelcoming and dismissive breakfast hostesses
Breakfast not included; buffet pricing perceived as expensive
Parking shared with casino, no dedicated hotel internal access
Beds too firm / wrong size for some guests
Lack of cafeteria / limited on-site casual dining

Categories

Cleanliness
8.6
Mostly reported as very clean in several reviews ("très propre", "Clean"), though one guest noted dirty exterior windows and some upkeep issues.
Service
9.1
Many guests praised friendly and excellent service (especially at the restaurant/Arôme), though there are notable complaints about slow or unwelcoming front desk and dismissive breakfast hostesses.
Location
9.4
Frequently highlighted as well situated with excellent lake views and proximity to the casino and local attractions.
Room Quality
7.6
Mixed: great views and comfortable décor for some, but several issues reported (hard/too-firm beds, small queen size, temperature control problems, capricious door lock, blocked shower drain, faulty remote/phone).
Amenities
8.9
Positive mentions of a heated outdoor pool and general hotel amenities; some gaps noted (no dedicated hotel parking access, missing cafeteria).
Value for Money
7.4
Perceived as pricey by multiple guests (explicit comment that high price didn’t match experience, and criticism that breakfast is not included and restaurant is expensive).
Food and Beverage
8.6
Buffet breakfast received praise from several guests, though others called restaurant food average and expensive or criticized mandatory buffet pricing for coffee-only guests.
Overall Experience
9.2
Overall positive stays for many (anniversary, exceptional stays, 'wonderful gem'), balanced by some significant service and maintenance complaints; overall leans strongly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Luxurious Amenities
Connected to the Lac-Leamy Casino, Hilton Lac-Leamy boasts a fitness centre, outdoor heated pool, indoor pool, spa, and various dining options. Guests can unwind in the sauna, hot tub, or on the terrace, ensuring a relaxing stay.

Exquisite Dining Experience
With six restaurants on-site, including the prestigious Five Diamond restaurant, Le Baccara, guests can indulge in gourmet cuisine and choose from over 500 wines. Private dining and 24-hour room service are also available for a personalized experience.

Artistic Touches
Marvel at the blown-glass artwork by Dale Chihuly in the lobby, adding a touch of elegance to the surroundings. The cigar lounge, casino, and gift shop provide entertainment options, while rooms offer modern amenities and some with stunning lake views.

Experience luxury and relaxation at Hilton Lac-Leamy - book your stay now for an unforgettable getaway.

Important information:

Please note that room booked with breakfast plan included, breakfast is included only for adults. Breakfast for children is at extra cost.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YOW

Location

Guest Reviews

8.6
Based on 533 reviews
Cleanliness: 8.6
Service: 9.1
Location: 9.4
Room Quality: 7.6
Amenities: 8.9
Value for Money: 7.4
Food and Beverage: 8.6
Overall Experience: 9.2
W
Wadah • couple • ca
9
Fair
Pros:

Clean and good view

Cons:

Noise at night from other rooms

2026-10-31 • via Nuitee
C
christine • couple • ca
8
Pros:

À peu près tout!

Cons:

La ventilation et le drain de la douche qui était bloquée

2026-10-25 • via Nuitee
F
Fatimah • couple • ca
8
2026-10-21 • via Nuitee
D
Dr Jean-Maurice • couple • ca
10
Nous fêtions un anniversaire important et l'hôtel était à la hauteur.
Pros:

lA VUE IMPRENABLE DE NOTRE CHAMBRE DU 19EM ÉTAGE. Service aimable à l'Arôme, autant pour le diner que pour les petits déjeuners.

Cons:

SERRURE DE PORTE CAPRICIEUSE

2026-10-19 • via Nuitee
D
Danielle • couple • ca
9
Séjour agréable
2026-10-19 • via Nuitee
N
Nathalie • couple • ca
10
A place to discover
Pros:

A wonderful gem of a hotel! I will see you again.

Cons:

Nothing negative to say

2026-10-15 • via Nuitee
H
Hartley • couple • ca
8
Pros:

Well situated, clean, comfortable.

Cons:

It's a shame that breakfast is not included. We could take a page from Europe in this regard.

2026-10-14 • via Nuitee
M
Michel • couple • ca
10
Ce fut très agréable
Pros:

Luxe, confort et propreté

Cons:

Rien en particulier

2026-10-13 • via Nuitee
D
Daniel • couple • ca
10
Un séjour exceptionnel de grande qualité très propre. Excellent excellent service.
Pros:

À proximité du casino

2026-10-13 • via Nuitee
K
Kawtar • family_with_children • ca
9
2026-10-12 • via Nuitee
F
Fanak • extended_group • ca
7
Overall, it was not a pleasant experience, considering the high price we paid to stay at the hotel."
Pros:

Beautiful surroundings & views

Cons:

Dear General Manager,
I am writing to formally lodge a complaint regarding my recent stay at your property. Regrettably, the condition of the room and the poor level of service we experienced fell significantly short of acceptable hospitality standards.
Upon entering the room, the first thing I noticed was the poor upkeep; the windows were filthy on the outside and looked as though they had not been washed in years. Furthermore, the room amenities were poorly maintained: the television remote had a dead battery, the refrigerator was completely devoid of water or snacks, and the in-room telephone did not function properly. Additionally, the stickers on the phone’s dialing pad were heavily worn out, rendering the tiny print completely unreadable.
Our experience with your team members was equally disappointing. The front desk staff were slow and unwelcoming when assisting guests. This lack of hospitality was mirrored by the breakfast area hostesses the following morning.
On Oct 11th, We had an additional seven guests joining us for breakfast, bringing our party to a total of 10 people. Despite providing the restaurant staff with a two-hour advance notice, they chose to seat our group at separate, distant tables at the very back of the restaurant. The dismissive attitude of the restaurant hostesses is entirely unacceptable. Your staff would benefit greatly from professional training on basic guest relations and standard accommodations for large dining parties.
Given the numerous oversights regarding both room maintenance and customer service, I request that you look into these matters immediately. I look forward to your prompt response detailing how this situation will be rectified.
Sincerely,
Fanak Ghiravanian
416-904-7878
[email protected]

2026-10-12 • via Nuitee
M
mohamed • couple • ca
10
2026-10-11 • via Nuitee
S
Sandrine • couple • ca
10
2026-10-09 • via Nuitee
K
Kawtar • family_with_children • ca
8
2026-09-17 • via Nuitee
G
gerard • family_with_children • ca
8
tres agreable
Cons:

le restaurantili il manque une cafeteria

2026-09-15 • via Nuitee
D
Dmitriev • solo_traveller • ca
9
2026-09-12 • via Nuitee
M
Mario • solo_traveller • ca
2
Pros:

The room size..

Cons:

You can't just have a coffee for breakfast, you have to pay for the entire buffet even if you're not hungry! Restaurant is expensive and food is average
Hard to control temperature in room

2026-09-12 • via Nuitee
E
Evelyn • couple • cr
9
2026-09-10 • via Nuitee
N
Nicolas • couple • ca
10
2026-09-07 • via Nuitee
S
Sylvie • couple • ca
9
Super, nous avons pleinement profité de l’hôtel
Pros:

Piscine extérieur chauffée, proximité de tout en auto. Très bon buffet au déjeuné.

Cons:

Il n’y a pas de stationnement réservé pour les gens de l’hôtel. Il est partagé avec les utilisateurs du Casino donc, si nous arrivons tard, nous devons nous stationner dans le stationnement sous-terrain mais il n’a pas d’accès de l’intérieur.

2026-09-07 • via Nuitee