Quintessa Hotel Sasebo

特になし

ベッドは固めです。

エアコンが夜故障したみたいです

スタッフの愛想が余り良くない

The Ceiling light on top of the bed was really bright. That needs to be moved somewhere else, because it bothers you a lot when you are in the bed. Put it on the hallway, or in the middle of the room, but not on top of the bed...
The bedroom furniture was extremelly old and used, like 40 years ago old, it would be nice to upgrade it.
For example, there werent any USB type A or C anywhere that I could use to charge all my devices.
And there were only 2 electric japanese type plugs handy nearby, at the desk, and at the bed night stand.
The round table at the middle was great, but it was old and kind of broken. A same size table more modern and heavy and more stable would be nice, so that it doesnt tip over.
Would be nice if there was a big size flat TV screen in front of the bed. There was only 1 tv in the corner very small size and very old.
The bed matrice was good, but the bed frame was not the good type that matches that type of bed matrice. You would sink a little when going in the bed. Either change the bed matrice to be a very strong modern one to match the bed frame, or change the bed frame for a different one.
The fridge was good but very small and very old. One that is a little bit bigger and modern would be great.
Overall I loved it.
If the hotel did an overhaul to the bedroom equipment and furniture, upgraded it to fit modern standards and needs, I would definitely want to come to stay in this hotel every single time, no doubt about it.
I would love to keep coming here, and bring my family with me, but the hotel really needs to overhaul the rooms to modern times.
Other hotels are much worse at everything, but they do have new equipment, furniture and technology charge plugs everywhere, as well as big flat TVs.
If you work on the rooms overhaul, you will be the #1 Hotel in all of Sasebo.
I have been to many of the other Sasebo Hotels, and this is my favourite one, but it really needs the overhaul.

The lady at the front desk (with highlighted hair) did not seem very knowledgeable. She took about 45 minutes trying to resolve the issue of transferring our luggage to another hotel two days later, but was unable to confirm whether the luggage could be sent on the following day. Most of her responses were, “I am not sure” or “I cannot confirm.”
Later, Mr. Tomita assisted us, and within 10 minutes everything was arranged smoothly. He was extremely helpful, patient, and ensured that our luggage would reach the next hotel in Fukuoka on the specified date.
Thank you, Mr. Tomita. We successfully received our luggage on the promised date.

N/A

メガネをかけた女性のスタッフわれわれのまえを挨拶もなく憮然として横切るし、そもそも到着し、フントに一組が対応中でが、もう一つのうけつけが空いているのに後ろで知らぬ顔でパンフ類を詰めている。真後ろなのに知らぬ顔で、フロントスタッフから声をかけられても知らぬ顔。他のスタッフが慌てて対応してくれたけど一体スタッフ教育はどうなんだろう？

Nope