The Sir Thomas Hotel

Hotels
7.9 (3705 reviews)
24 Sir Thomas Street , Liverpool , GB

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Lift / Elevator
Bar
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Excellent location near attractions and transport
Friendly, helpful and often brilliant staff
Clean, well-maintained rooms and spotless bathrooms
Good value for money mentioned by multiple guests
Modern or comfortable beds in many rooms
Pleasant bar area and parking nearby (mentioned)
Cons:
Inconsistent breakfast service — long waits and occasional missing/cold items
Rooms can be small, dark or very warm (no air conditioning in some)
No in-room fridge reported by several guests
Weak water pressure and some outdated room fittings (hairdryer)
Deposit hold procedure can be inconvenient (refund delay)

Categories

Cleanliness
8.5
Mostly praised across reviews: rooms and bathrooms described as tidy, spotless and impeccably cleaned, with a few isolated mentions of a damp smell in one room.
Service
9
Staff repeatedly described as friendly, helpful and brilliant; breakfast service struggled at times but staff were said to be trying their best.
Location
9.4
Consistently highlighted as excellent — very close to attractions, station and city centre; considered a major positive of the hotel.
Room Quality
6.8
Mixed comments: some rooms modern and a good size, others small, dark, very warm or with a damp smell; bathrooms sometimes excellent but some cramped.
Amenities
6.5
Shortcomings noted: no in-room fridge, no air conditioning in some rooms, weak water pressure, outdated hairdryer, and limited breakfast crockery/teapots in service area.
Value for Money
8
Several guests called it good value or well worth the money despite some minor drawbacks (deposit hold, décor issues).
Food and Beverage
7
Polarised feedback: some guests praised breakfast as excellent/wonderful, while others reported chaotic service, long waits, missing items or cold/over-heated dishes.
Overall Experience
8
Overall positive stays with friendly staff and great location often outweighing issues like breakfast organisation and a few room problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 22:37

Property Description

Historic Charm with Modern Comforts

Unique Accommodations
Indulge in traditionally furnished rooms with modern amenities such as free Wi-Fi and private bathrooms, blending comfort with nostalgia.

Culinary Delights
Savor a diverse culinary experience at Sir T Brasserie and Bar, offering a range of international and British dishes, complemented by an extensive wine list and innovative cocktails.

Prime Location
Explore Liverpool's vibrant city center within walking distance, with major attractions, shops, and bars nearby, making it the perfect base for your stay.

Book your stay at Sir Thomas Hotel for a delightful blend of history, comfort, and convenience.

Important information:

If you do not have a credit card at check-in, you must pay for your stay in full on arrival. You will also have to give the hotel either a cash deposit or a form of photo ID to keep until check-out.

Please note that due to its central location, the street may be noisy at night.

We take an additional £50 pre-authorization security deposit on arrival. This will require either a credit or debit card. This will be released to you within 3-5 working days of check-out, subject to an inspection of the property.Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUL

Location

Guest Reviews

7.9
Based on 3705 reviews
Cleanliness: 8.5
Service: 9
Location: 9.4
Room Quality: 6.8
Amenities: 6.5
Value for Money: 8
Food and Beverage: 7
Overall Experience: 8
O
Odhran • couple • gb
7
Our stay overall was excellent, and we really recommend The Sir Thomas for those looking for great value for their money
Pros:

The Hotel is central, and easy to find. It is only a short walk from any bus stop, and Lime Street/Central Stations. Staff were very polite and helpful, and were always there to help. The room was very clean with the exception of a few hairs, however nothing major at all. The window provided good ventilation and the temperature was great. The large TV provided with smart apps was also brilliant. The Breakfast was very nice and fresh, with plenty to choose from.

Cons:

It could get a little noisy at night, but this is to be expected in a central location. Closing the window helps. Pillows in our particular room were a little flat, but were adequately comfortable and we slept well. Beds otherwise were excellent. Housekeeping tended to chat quite loudly outside the rooms in the morning, this wasn’t an issue for us but if you’re someone who likes to sleep in a little later then this could possibly keep you awake. The door to access the room areas/corridors that usually requires key to access could just be pulled open, a potential security risk but nothing to worry about massively.

2026-09-19 • via Nuitee
N
NOBUKO • solo_traveller • jp
7
実用的な宿でした。
Pros:

元銀行であるという名残がエレベーターや、階段などところどころに見られ，面白かった。ロケーションも繁華街に近くて便利でした。

Cons:

朝ごはんの時、スタッフの方の対応は優しくよかったのだが，手が足りてないように見受けられました。

2026-09-19 • via Nuitee
J
Janice • couple • gb
8
Ideal location for a visit to Liverpool
Pros:

Location easy access to theatre and Lime St Station, only about 10 - 15 min walk. Comfy lounge and bar area with a good selection of drinks. Friendly and helpful staff. Delicious breakfast and tasty paninis. Quiet clean room with a bathroom with walk in shower.

Cons:

Nothing it met all my expectations and we look forward to our next visit,

2026-09-18 • via Nuitee
P
Philip • extended_group • gb
8
2026-09-18 • via Nuitee
J
Julie • couple • gb
10
Gorgeous Hotel… We Can’t Wait To Go Back 🥰
Pros:

We have visited Liverpool many times and will keep doing… it’s the best place and best value for money and perfect location
The breakfast was amazing and as for the staff they were absolutely lovely… Especially Natasha nothing is too much trouble… we won’t be staying anywhere else but Sir Thomas in future 🥰

2026-09-18 • via Nuitee
A
Angharad • couple • gb
8
2026-09-18 • via Nuitee
C
CHRISTINE • solo_traveller • gb
7
Pros:

Accommodation was good, comfortable bed, plenty of hot water, large television, pleasant staff.

Cons:

I asked for a quiet room but instead of being assigned one with a window facing the inner courtyard, I was given one on a busy street. I expected some noise as Liverpool is a busy city so specifically asked for a quiet room.

2026-09-18 • via Nuitee
Παπαδόπουλος • family_with_children • gr
6
2026-09-18 • via Nuitee
A
Alleyn • couple • ie
6
Not enough staff at breakfast.
Pros:

Location

Cons:

Breakfast

2026-09-18 • via Nuitee
L
Laws • solo_traveller • gb
10
Mid week stay in Liverpool
Pros:

Love this Hotel secound time staying. No complaints. Loved the new system with brekfast. Staff are all wonderfull as always. Defintly recomend 10/10. Thank you to Sir Thomas Hotel for the lovely stay thank you again to all the staff.

Cons:

The only thing I didn't like was a little crall space hatch in the bathroom is slitly open in room 209. Couldnt close it. This is nothing just a personal promblem. Everything was lovely cosy room big enough for two.

2026-09-18 • via Nuitee
M
Mary • couple • gb
5
Apart from sleeping on very bad mattresses we made the most of our week end. Please replace your old worn our mattresses
Pros:

The history was really interesting. Fabulous building.

Cons:

Bar shut early, 10 pm and had to go elsewhere for a drink or cocktail. As it was a concert visit we expected a bar till midnight.

2026-09-17 • via Nuitee
T
Thomas • couple • se
9
2026-09-17 • via Nuitee
S
Sharron • extended_group • gb
1
Never Again
Pros:

General Manager is well aware and still has not replied to my email that she requested I sent to her on Monday 14th September

Cons:

Filthy place

2026-09-17 • via Nuitee
J
Jane • solo_traveller • au
10
2026-09-17 • via Nuitee
P
Peter • solo_traveller • gb
7
2026-09-16 • via Nuitee
L
LUCIE MARIE ADELE FRANCOISE • solo_traveller • fr
9
Pros:

L emplaxelent

2026-09-16 • via Nuitee
S
SDG88 • solo_traveller • it
8
2026-09-16 • via Nuitee
G
George • couple • im
8
2026-09-15 • via Nuitee
C
Celia • couple • gb
5
2026-09-15 • via Nuitee
J
jacob • couple • gb
4
Friendly staff, good location. the bed and bathroom not so good.
Pros:

The breakfast was nice, especially the omlette
The location was good
The staff are happy and friendly

Cons:

The bed was uncomfortable
There was a lorry reversed up the side street at 05:25am with its reversing beeper on both nights i stayed, and it woke me up at 05:25 in the morning!!!
The bathroom was small, the toilet was tight to the wall and the layout of the shower makes the water go onto the floor if you have a long shower

2026-09-14 • via Nuitee