The Sir Thomas Hotel

Hotels
7.9 (3705 reviews)
24 Sir Thomas Street , Liverpool , GB

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Lift / Elevator
Bar
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Excellent location near attractions and transport
Friendly, helpful and often brilliant staff
Clean, well-maintained rooms and spotless bathrooms
Good value for money mentioned by multiple guests
Modern or comfortable beds in many rooms
Pleasant bar area and parking nearby (mentioned)
Cons:
Inconsistent breakfast service — long waits and occasional missing/cold items
Rooms can be small, dark or very warm (no air conditioning in some)
No in-room fridge reported by several guests
Weak water pressure and some outdated room fittings (hairdryer)
Deposit hold procedure can be inconvenient (refund delay)

Categories

Cleanliness
8.5
Mostly praised across reviews: rooms and bathrooms described as tidy, spotless and impeccably cleaned, with a few isolated mentions of a damp smell in one room.
Service
9
Staff repeatedly described as friendly, helpful and brilliant; breakfast service struggled at times but staff were said to be trying their best.
Location
9.4
Consistently highlighted as excellent — very close to attractions, station and city centre; considered a major positive of the hotel.
Room Quality
6.8
Mixed comments: some rooms modern and a good size, others small, dark, very warm or with a damp smell; bathrooms sometimes excellent but some cramped.
Amenities
6.5
Shortcomings noted: no in-room fridge, no air conditioning in some rooms, weak water pressure, outdated hairdryer, and limited breakfast crockery/teapots in service area.
Value for Money
8
Several guests called it good value or well worth the money despite some minor drawbacks (deposit hold, décor issues).
Food and Beverage
7
Polarised feedback: some guests praised breakfast as excellent/wonderful, while others reported chaotic service, long waits, missing items or cold/over-heated dishes.
Overall Experience
8
Overall positive stays with friendly staff and great location often outweighing issues like breakfast organisation and a few room problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 22:37

Property Description

Historic Charm with Modern Comforts

Unique Accommodations
Indulge in traditionally furnished rooms with modern amenities such as free Wi-Fi and private bathrooms, blending comfort with nostalgia.

Culinary Delights
Savor a diverse culinary experience at Sir T Brasserie and Bar, offering a range of international and British dishes, complemented by an extensive wine list and innovative cocktails.

Prime Location
Explore Liverpool's vibrant city center within walking distance, with major attractions, shops, and bars nearby, making it the perfect base for your stay.

Book your stay at Sir Thomas Hotel for a delightful blend of history, comfort, and convenience.

Important information:

If you do not have a credit card at check-in, you must pay for your stay in full on arrival. You will also have to give the hotel either a cash deposit or a form of photo ID to keep until check-out.

Please note that due to its central location, the street may be noisy at night.

We take an additional £50 pre-authorization security deposit on arrival. This will require either a credit or debit card. This will be released to you within 3-5 working days of check-out, subject to an inspection of the property.Guests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUL

Location

Guest Reviews

7.9
Based on 3705 reviews
Cleanliness: 8.5
Service: 9
Location: 9.4
Room Quality: 6.8
Amenities: 6.5
Value for Money: 8
Food and Beverage: 7
Overall Experience: 8
Q
Quintana • couple • us
4
It served its purpose with minimal comfort
Pros:

Close to the sites I wanted to visit. Close to a variety of restaurants

Cons:

The shower had no glass enclosure and all the water spilt out of basin and had the entire floor wet. No bathmat and shower was extremely slippery. The mattress was older and worn, uncomfortable. Had a full blown domestic in alley behind the hotel.

2026-10-13 • via Nuitee
G
Gavin • extended_group • gb
8
2026-10-13 • via Nuitee
D
Daniela • solo_traveller • dk
10
Pros:

Convenient central location, friendly staff, who accommodated our needs, and great breakfast.

2026-10-13 • via Nuitee
G
George • couple • gb
9
Pros:

Very Good

2026-10-13 • via Nuitee
R
Rivera • family_with_children • es
8
Un hotel comodo y agradable.
Pros:

Buena ubicación en pleno centro de Liverpool.

2026-10-13 • via Nuitee
L
Lauren • extended_group • gb
9
Would recommend
Pros:

Great location, vibe and rooms

Cons:

Early check in didn’t need to be £20 and the prices of drinks in the hotel bar was too expensive

2026-10-12 • via Nuitee
M
Michael • couple • gb
9
2026-10-12 • via Nuitee
A
Anne • couple • ie
8
2026-10-12 • via Nuitee
P
Patricia • extended_group • gb
9
Very nice stay
Pros:

Room was spacious, clean

Cons:

Having a rail at the entrance to get up the step fir people with walking difficulties as my friend had a fall after missing the step

2026-10-12 • via Nuitee
L
Lindy • solo_traveller • gb
10
Great hotel
Pros:

The location is great for everything, and it's a lovely comfortable hotel.
Good breakfast, lovely staff.
Have stayed at this hotel many times and not had any reason to complain.

Cons:

Leaving

2026-10-12 • via Nuitee
L
Lone Hærvig • couple • dk
5
2026-10-12 • via Nuitee
S
susan • solo_traveller • gb
10
Pros:

Could not fault, the room or the staff, brilliant, hope to return.

Cons:

I am disabled, found access into dining room a bit awkward, due to steps, but didn't spoil my stay, it was to be expected in an old building.

2026-10-11 • via Nuitee
S
Stewart • solo_traveller • gb
8
Pros:

Staff

Cons:

Very expensive for a drink at bar.
Breakfast could be improved

2026-10-11 • via Nuitee
A
armina • solo_traveller • ie
8
Nice hotel, Close to shopping district. staff were friendly. Breakfast was very good.
Pros:

Location, bar and breakfast

Cons:

Everything was good

2026-10-10 • via Nuitee
A
Allen • extended_group • gb
9
2026-10-10 • via Nuitee
R
roberta • couple • it
8
2026-10-10 • via Nuitee
G
gianpiero • couple • gb
6
2026-10-09 • via Nuitee
P
Pamela • couple • gb
9
2026-10-09 • via Nuitee
N
Nando • couple • es
8
Alojamiento cómodo y bien ubicado.
Pros:

Muy buena ubicación, ya que no está en el centro como tal (muy ruidoso), pero está muy cerca (a una o dos calles). Habitación bastante cómoda y confortable.

Cons:

La ventana es un poco antigua y se oye bastante el exterior, pero la zona era más o menos tranquila.

2026-10-09 • via Nuitee
S
Sarah • solo_traveller • gb
10
Pros:

Excellent breakfast and spacious room. Good parking too

Cons:

No evening meal

2026-10-09 • via Nuitee