Suites Cancun Center

Hotels
8 (941 reviews)
Alcatraces 32 SM 22MZ 10 Centro , Cancún , mx

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Non-smoking throughout
Shuttle service (additional charge)
Shallow end
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good location
Friendly service
Affordable prices
Cons:
No hot water
Old room facilities
Noise from outside

Categories

Cleanliness
7.5
Mixed feedback on cleanliness with some mentions of hygiene issues.
Service
8.5
Most guests reported positive experiences with staff being friendly and helpful.
Location
9
The location is repeatedly praised as ideal and convenient.
Room Quality
7
Comments indicate some rooms are outdated and lack basic amenities.
Amenities
7.5
Noted issues with basic amenities, especially hot water access.
Value for Money
8.5
Good value for the price considering the location.
Food and Beverage
8
Food options available are generally well-received.
Overall Experience
8
Overall satisfaction with some reservations about specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:07

Property Description

Welcome to Suites Cancun Center!

Convenient Location: Situated just steps away from Parque de las Palapas and a short 20-minute drive from Cancun Airport, our hotel offers easy access to popular attractions.

Comfortable Accommodations: Enjoy the convenience of free Wi-Fi and cable TV in every room. Upgrade to a suite with a kitchenette for added flexibility during your stay.

Relaxation and Service: Unwind by our outdoor pool area complete with lounge chairs and umbrellas, or seek assistance from our attentive 24-hour front desk staff.

Ready to experience the best of Cancun? Book your stay at Suites Cancun Center now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
This property is located in a busy area so guests might experience some noise.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VRN

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8
Based on 941 reviews
Cleanliness: 7.5
Service: 8.5
Location: 9
Room Quality: 7
Amenities: 7.5
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 8
A
Angel • solo_traveller • mx
8
2026-05-29 • via Nuitee
S
Samuel • solo_traveller • cr
7
Buena ubicación
Pros:

La ubicación es excelente!

Cons:

No hay dispensador de agua potable, la cama doble es pequeña!

2026-05-28 • via Nuitee
A
Allan • solo_traveller • cr
7
Pros:

La ubicación

Cons:

El personal. Poco comunicativa la recepcionista y de mal carácter

2026-05-28 • via Nuitee
S
sandy • solo_traveller • mx
3
Pros:

La ubicación

Cons:

El trato del personal

2026-05-25 • via Nuitee
G
Garcete Araujo • solo_traveller • py
10
2026-05-24 • via Nuitee
A
Alejandro • solo_traveller • mx
9
2026-05-23 • via Nuitee
F
Florencia • couple • uy
10
Buena
Pros:

Todo muy limpio, cuartos espaciosos, solo están un poco antiguos pero no afecta la estancia

2026-05-20 • via Nuitee
J
Javier • solo_traveller • mx
10
Pros:

La ubicación es buena es la segunda vez que nos quedamos nos encanta la alberca y que desde recepción asta la señora que limpia los cuartos son muy amables

Cons:

Irme

2026-05-19 • via Nuitee
C
Camille • solo_traveller • fr
4
Deception
Pros:

Good location, easy to park if needed.

Cons:

No english at reception. The room was not well cleaned and the shower was leaking if too much pressure.
Also, walls are probably made with paper, it can be difficult to sleep with the noise

2026-05-16 • via Nuitee
R
Ruiz • solo_traveller • mx
9
2026-05-13 • via Nuitee
C
Charlotte • couple • fr
9
Bon séjour, l’emplacement est parfait pour visiter Cancun.
Pros:

la gentillesse du personnel et l’emplacement

Cons:

lit assez mou

2026-05-11 • via Nuitee
F
Finn • couple • ie
5
2026-05-08 • via Nuitee
F
Fernando Alexis • solo_traveller • mx
8
2026-05-07 • via Nuitee
M
Marlene • solo_traveller • mx
10
2026-05-06 • via Nuitee
I
Irán Lorna • extended_group • mx
9
le doy un 85
Pros:

las camas si están duras

Cons:

nos gustaría camas más confortables, la ventana algo insegura, ya que no podia cerrarse completa

2026-05-06 • via Nuitee
A
Astudillo • solo_traveller • mx
8
Pros:

Muy bonito

Cons:

Algo encerrado

2026-05-05 • via Nuitee
R
Rojas • solo_traveller • mx
7
2026-05-03 • via Nuitee
M
Marvin • couple • nl
9
Top
Pros:

Locatie is echt top! Recht aan een plein met kraampjes voor eten en souvenirs

Cons:

-

2026-05-03 • via Nuitee
S
Sally • solo_traveller • gb
8
Great stay
Pros:

Clean & comfortable

Cons:

Nothing

2026-04-26 • via Nuitee
K
Karla Areli • family_with_children • mx
10
2026-04-25 • via Nuitee