Hotel Cromwell Stevenage

Hotels
8.6 (1680 reviews)
High Street, Old Town , Stevenage , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Comfortable beds
Good location
Friendly staff
Warm and clean rooms
Cons:
Dust in the wardrobe
Breakfast quality lacking
Insufficient seating during busy times

Categories

Cleanliness
8.15
Some concerns about dust in the wardrobe.
Service
9.15
Staff were described as friendly and helpful.
Location
9.15
Great locality, very convenient for amenities.
Room Quality
8.65
Comfortable beds and overall good facilities.
Amenities
8.65
Basic amenities were satisfactory; some suggestions for improvement.
Value for Money
8.65
Rooms were seen as good value but breakfast quality was criticized.
Food and Beverage
7.65
Breakfast was disappointing, indicating need for improvement.
Overall Experience
8.75
Overall enjoyable stay but with some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:47

Property Description

Historic Charm and Modern Comfort
Hotel Cromwell Stevenage offers a unique blend of history and modern amenities. Once a farm house and home to Oliver Cromwell's secretary, the property now provides guests with comfortable rooms featuring free high-speed WiFi, private bathrooms, and more.

Delicious Dining and Relaxing Bar
Indulge in a culinary experience at the brasserie Rump and Wade, serving locally sourced modern British dishes for breakfast, brunch, lunch, and dinner. Afterward, unwind with a cocktail or pint of ale in the bar area.

Convenient Location and Leisure Options
Located near the A1(M) and Knebworth Park, the hotel also offers free parking and easy access to attractions like Duxford Imperial War Museum and Woburn Abbey. Take advantage of discounted rates at a nearby leisure center for added entertainment.

Book your stay at Hotel Cromwell Stevenage for a perfect blend of history, comfort, and convenience.

Important information:

In the interest of safety for all our guests and team, we will no longer accept cash.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LTN

Location

Guest Reviews

8.6
Based on 1680 reviews
Cleanliness: 8.15
Service: 9.15
Location: 9.15
Room Quality: 8.65
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 7.65
Overall Experience: 8.75
T
terry • couple • gb
5
2026-09-19 • via Nuitee
A
Anna • couple • gb
7
Nice hotel, but beware damages deposit is payable.
Pros:

Central location and decent sized room.

Cons:

The fact that we had to pay a £50 damages deposit and it didn’t mention anything on the booking about this. Had we known, we wouldn’t have bothered booking.

2026-09-17 • via Nuitee
C
Cheree • solo_traveller • nz
10
Pros:

Staff are always welcoming

2026-09-13 • via Nuitee
C
Clive • couple • gb
10
Lovely stay
Pros:

Good room and service

2026-09-13 • via Nuitee
K
Katie • solo_traveller • gb
8
Pros:

Comfortable, good location

Cons:

The wrong was wonky and had a weird smell.

2026-09-06 • via Nuitee
K
KAREN • couple • gb
4
Over priced for facilities.
Pros:

The location was perfect for the purpose of our stay . There was convenient parking

Cons:

Bed was too small, room was huge and could easily have accommodated a decent sized bed. No fridge. Bulky air conditioner in middle of room, when enough room to put to side, fan - likewise, both spoiled the aesthetic of the room. The receptionist was pleasant but spoke very fast, as though in a rush to get somewhere else. No drinking water or glasses in room, and one biscuit pack for two people, no tea just coffee and UHT milk. For cost not impressed. Another hotel option was a lot cheaper and, from experience, better facilities…went for here due to parking availability, but with additional parking costs would choose other hotel in future

2026-09-03 • via Nuitee
W
wayne • extended_group • gb
10
2026-08-30 • via Nuitee
H
Hildi • couple • gb
10
Pros:

I didn’t actually stay at the Hotel Cromwell. When I arrived it became clear that there was a very noisy festival going on, so I opted to drive back home to London instead. The hotel very kindly didn’t charge me for my (non-)stay. I very much appreciated this, hence the high scores. The hotel looked excellent from what I had time to see!

2026-08-29 • via Nuitee
S
SamandJamie2 • Couples
10
Wedding 25 July 2026 - The Atkinsons
Pros:

If you are thinking of having your wedding here- do it!

Firstly, I want to thank Paul- from the beginning you have been so helpful with planning our special day. You took us through every step and kept us updated along the way. From the initial meeting to the menu tasting, we couldn't fault a thing. Thank you 🩷

Secondly, I'd like to thank Megan.

She helped us so much on the actual day, more than she probably realises. Everything was taken care of and she was a pleasure to be around. Anything we asked for, she was just willing to help and we didn't have to worry about a thing. Everyone commented how lovely Megan was.

They both work so, so hard and it didn't go unnoticed!


There was also a young man, who was there on the day, who was also so amazing, unfortunately I don't know his name, but would like to thank you to him too.

Additionally, the room, breakfast, dinner the night before, little touches: like the gift in our room, all just added to the amazing experience!

From the bottom of our hearts, we want to thank you all SO much!

We wish we could do this day all again.

Love Mr & Mrs Atkinson

2026-08-26 • via Tripadvisor
C
ChantelleBaylis • Couples
10
Best wedding ever!!
Pros:

We got married here on Saturday and I couldn’t be happier with our experience. From start to finish the team have been incredible. We had the most perfect day thanks to them, nothing was too much for them. I would highly recommend this place to anyone wanting a beautiful wedding at an actual reasonable price!

2026-08-25 • via Tripadvisor
C
ClareNield • Family • Oswaldtwistle, Lancashire, England
10
Lovely stay
Pros:

We had a family room which was very nicely appointed. The hotel has a antique/boutique feel to it throughout and decor was very nice.
The beds were comfy, the bathroom was nice with a good strong shower. The rooms don’t have aircon, but they do have aircon units which were very welcome.
The breakfast was especially good, one of the best that I’ve experienced. We would very much like to return.

2026-08-24 • via Tripadvisor
P
Paul • couple • gb
8
2026-08-24 • via Nuitee
C
Connector06263385776 • Couples • Welwyn Garden City, Hertfordshire, England
10
Excellent wedding venue.
Pros:

We honestly couldn’t have asked for a more perfect place to get married. From the moment we started planning, right through to the wedding day itself, the team at Hotel Cromwell were absolutely incredible.

Lina was amazing throughout the build-up, always keeping me calm, answering every question (including the ones I probably didn’t need to ask!) and making me feel completely reassured. Then, on the day, Megan was simply outstanding. I genuinely cannot sing her praises highly enough. She was attentive, kind, professional and somehow seemed to be on top of absolutely everything — including things I hadn’t even thought about!

The whole team were superb. Their service was impeccable, and I felt so relaxed on the day because I knew everything was being taken care of. They really did make me feel like royalty, and that is something I’ll never forget. 👑

The food was incredible too. Everything was beautifully presented, piping hot and absolutely delicious, and all of our guests commented on how much they loved it. The drinks were flowing all day and were equally fantastic! 🥂

The bridal suite was another highlight. Having it the night before and the night of the wedding made the whole experience feel even more special, and it was absolutely beautiful. The garden was also set up perfectly and exactly how I had imagined it.

Even now, after talking with my husband and our families, we’re all still so chuffed with how amazing the day was. Everything was just so well organised, professional and genuinely special. I honestly don’t think I can put into words just how brilliant the whole experience was.

A huge thank you to everyone at Hotel Cromwell for helping make our wedding day everything we dreamed it would be. ❤️

We would **100% recommend Hotel Cromwell** to any couple looking for a wedding venue that is professional, attentive, beautiful and truly goes above and beyond. You will be in the best hands! ✨💍

2026-08-23 • via Tripadvisor
J
joannalK9669SX • Family • Stevenage, Hertfordshire, England
10
Wedding Perfection
Pros:

We had our Wedding at hotel cromwell and it was absolutely perfect
here are some things they did/ have included in their package that made our day so special

- Our meetings with Lina, Megan and Alfie before/during the wedding were brilliant, they listened to all of our concerns and questions and had an answer for it all!

- Everything was seamless, i didnt need to worry to ask for a thing. before i could even think about it, it was done, whether that was bringing us pastries to the room in the morning or moving decorations.

- the whole day was expertly handled down to the music, drinks food and schedule. the staff paid extreme attention to detail

- the food was smashing - we had some picky eaters and vegans and they all enjoyed the food

- they are so accomodating with the extra little bits for example: bringing me an extra free post ceremony drink when mine went warm in the sun or catering to our favourite sandwich filling for the evening buffet

- I created all the decorations myself and the staff were brilliant in helping set these up/ and move them on the day. i was so nervous about this part but they did it without me even noticing. They took this job very seriously and i was so grateful to see how amazing it all looked. They even help set up a dessert table that we provided!

Overall, id give them 11/10 if i could. The ceremony, the garden with all the furtinture laid out as well as the dining room/dance room were just amazing and i wouldnt have changed a thing.

2026-08-23 • via Tripadvisor
N
Neil • solo_traveller • gb
6
2026-08-22 • via Nuitee
D
Dieter • solo_traveller • de
7
2026-08-21 • via Nuitee
L
lee • couple • gb
10
Pros:

Lovely hotel.

Cons:

Needed air conditioning due to the now hot British weather.

2026-08-20 • via Nuitee
E
Egle • family_with_children • gb
10
Family weekend 😎
Pros:

Everything was amazing 🤩
Thank you so much ☺️

2026-08-13 • via Nuitee
D
Deborah • couple • gb
6
Central to Stevenage
Pros:

Spacious room and comfortable bed.

Cons:

Loud noise from the road outside late into the night with cars screeching not the hotels fault but awful and didn’t feel safe lots of strange people hanging around.
When I arrived there was no fan in the room it was boiling. I hardly slept even though I did get a fan - it was useless in such extreme heat. I know it’s a listed building but in the heat not somewhere I would recommend to stay overnight
Long walk with bags from car park into the hotel and stairs and no lift help was given to take bags up but no one around to help me bring them down.

2026-08-09 • via Nuitee
N
Nikola • couple • gb
1
2026-08-07 • via Nuitee