Best Western Plus Blue Angel Inn

Hotels
•
Best Western Plus
8.6 (472 reviews)
2390 West Detroit Boulevard , Pensacola , US
+1 850-477-7474

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms (reported repeatedly)
Great complimentary breakfast
Friendly/helpful staff (majority of reports)
Comfortable beds and spacious rooms
Pool and in-room Keurig coffee
Quiet location, close to attractions
Cons:
Intermittent amenities failures (hotel coffee machine broken, Wi‑Fi/TV outages)
Some room issues (musty smell, bathroom door not closing, water on floor, finicky door, flat pillows)
Isolated severe service failures (power/hot water outage and alleged price gouging during storm)
Occasional unfriendly staff member(s)

Categories

Cleanliness
8.8
Mostly praised as clean across many reviews (several explicitly note clean rooms and lobby), though a few reports mention a dirty room, musty/damp odors and one stayed in a room needing fresh sheets — overall generally clean with occasional issues.
Service
9.5
Staff frequently described as very friendly and helpful; a few reviews note one unfriendly staff member and check-in/service inconsistencies, but the dominant sentiment is strong, friendly service (24/7 coffee, helpful desk staff).
Location
9.5
Explicitly called out as a good location — 'close to everything' — and reviewers appreciated the quiet setting; location sentiment is clearly positive.
Room Quality
7.6
Mixed to negative comments: some rooms described as huge and comfortable with good beds, while others had issues (finicky room door, bathroom door not closing, pillows flat, water on the bathroom floor, musty smell, inconsistent AC).
Amenities
8
Amenities include a pool (warm, enjoyed), Keurig coffee in rooms and 24/7 coffee, and breakfast; negatives include broken hotel coffee machine at times, intermittent Wi‑Fi/TV outages and occasional AC problems.
Value for Money
7.6
Mixed perceptions: several guests called it a good value, while at least one report alleges price gouging during a storm and another found some nights pricey — overall slightly below target due to these concerns.
Food and Beverage
9.2
Breakfast repeatedly praised (great breakfast, waffles and coffee singled out) though some guests wanted better eggs/meats/yogurt and additional options; overall breakfast and coffee are strong positives.
Overall Experience
8.6
Overall mixed-but-positive: many guests enjoyed their stay (clean rooms, good breakfast, friendly staff, relaxing pool), while a minority experienced significant problems (no power/hot water during a storm, room issues). The aggregated experience aligns with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Convenient Location
Located just off Interstate 10 Exit 7A, our Pensacola, Florida hotel is the perfect choice for travelers looking for easy access to the area's attractions.

Modern Amenities
Enjoy complimentary Wi-Fi, a microwave, and a small refrigerator in all rooms, along with a flat-screen satellite TV for your entertainment.

Recreational Facilities
Take a dip in our outdoor pool, shoot some hoops on the basketball court, or explore the nearby Five Flags Speedway and Pensacola State College.

Book your stay at Best Western Plus Blue Angel Inn now for a relaxing and enjoyable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PNS

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8.6
Based on 472 reviews
Cleanliness: 8.8
Service: 9.5
Location: 9.5
Room Quality: 7.6
Amenities: 8
Value for Money: 7.6
Food and Beverage: 9.2
Overall Experience: 8.6
R
Ronald • couple • us
9
2026-10-29 • via Nuitee
M
Michelle • family_with_children • us
9
Nice quiet & clean hotel option.
Pros:

Clean, quiet hotel. I really liked the Kuerig coffee maker with all the fancy coffee options. Sitting outside poolside was relaxing.The beds were comfortable. The lobby was pretty.

Cons:

Our room door was finicky.

2026-10-28 • via Nuitee
T
Trina • solo_traveller • us
10
2026-10-26 • via Nuitee
N
Nigel • family_with_children • us
8
2026-10-15 • via Nuitee
J
Jason • family_with_children • us
1
Price gauging cause of a storm is not expectable. Fact it had no power, no running water, no Interne
Pros:

Drove to hours because was guaranteed electric and running hot water. All lies. Room was dirty, no hot water, no wifi, no tv. Over charged me cause it was one of the last rooms available and said they could get double if I didn't want it

Cons:

Room was spacious and once I got clean sheets for the beds it was comfortable

2026-10-12 • via Nuitee
E
Ethan • couple • us
10
Excellent
2026-09-19 • via Nuitee
K
Kenneth • family_with_children • us
8
2026-09-17 • via Nuitee
T
Tracy • couple • us
9
Enjoyed our stay! It was pleasant and a good value! Close to everything.
Pros:

Great breakfast, clean rooms, quiet and good location!

2026-09-14 • via Nuitee
M
Martin • solo_traveller • us
7
2026-09-10 • via Nuitee
J
Jeffery • couple • us
9
2026-09-07 • via Nuitee
R
Rhonda • family_with_children • us
9
It’s one of best hotels we’ve stayed, the staff was great, would definitely stay there again
Pros:

The room was clean, the breakfast ok, they offered coffee 24/7

Cons:

The waffles and coffee were great, but wished the quality of the eggs, breakfast meat and yogurt were better. It would have been nice to have grits as a choice.

2026-08-30 • via Nuitee
Алексєєнко • solo_traveller • us
7
Pros:

Friendly stuff

Cons:

I didn’t like the room key cards because they were a problem throughout all five days of my stay. The coffee machine was also broken for five days. One day, the “out of order” sign disappeared, but it was back about two hours later. There was also a musty, damp smell in the room, which seemed to be caused by excess humidity. In addition, the bathroom door would not close properly.

2026-08-29 • via Nuitee
V
VICKERS • family_with_children • us
10
2026-08-25 • via Nuitee
B
Brenda • family_with_children • us
1
Don’t like
Pros:

Did not stay it was nasty and smell bad!

Cons:

Smell bad

2026-08-10 • via Nuitee
R
Robert • family_with_children • us
9
2026-08-10 • via Nuitee
A
Amber • family_with_children • us
10
Pros:

Breakfast was so good. Hotel was extremely clean.

Cons:

They had to fix or air conditioning.

2026-08-09 • via Nuitee
G
Gerard • extended_group • us
5
I doubt that I would stay there again.
Pros:

It was a place to sleep for the night. Breakfast was average.

Cons:

Pillows were not good. Water all over the floor in the bathroom when we checked in.

2026-08-03 • via Nuitee
C
Cherielyn Jr • family_with_children • us
7
2026-07-25 • via Nuitee
K
katie • solo_traveller • us
10
Very nice
Pros:

The room was huge. The pool was warm for an evening swim. Staff was very friendly and breakfast was delicious.

Cons:

It was a bit pricey for a weeknight with no events. I didn't like that their was a tip envelope for housekeeping. I feel if it costs $200 to stay a night, the housekeeping should be paid a living wage.

2026-07-25 • via Nuitee
P
Parker • family_with_children • us
7
Pros:

Staff was very friendly except one.. she didn't speak she will sit there with her boyfriend I guess on in the lobby DHE WAS NOT FRIENDLY..The lady I check in with was VERY VERY NICE and friendly her and other lady she helped the next day..They was very nice but this Indian lady was NOT I think that what she was..She look at u crazy I disliked her attitude

Cons:

That one staff that didn't greet or speak looked at you crazy etc I could go on but I'm stop at she was NOT FRIENDLY AT ALL ‼️

2026-07-25 • via Nuitee