Mercure Hotel Freiburg am Münster

Hotels
•
Mercure
8.3 (3825 reviews)
Auf der Zinnen 1 , Freiburg im Breisgau , de

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast options
Cons:
High parking fees
Cleanliness issues
Expensive prices

Categories

Cleanliness
7.63
The cleanliness was reported to be lacking, with dust and unclean items in some rooms.
Service
9.1
Several guests praised the friendly staff, especially the receptionists who provided helpful advice.
Location
9.14
The location was frequently mentioned as excellent, being close to the city center and transportation.
Room Quality
8.09
Rooms were generally nice, but some comments about comfort in bedding were noted.
Amenities
8.12
Amenities such as breakfast and parking received mixed reviews, with good offerings but noted high prices.
Value for Money
7.58
Many guests felt the price was high compared to what was offered, affecting perceived value.
Food and Beverage
8.13
Breakfast options were good but considered expensive by some guests.
Overall Experience
8.6
Overall experience was positive, with many guests expressing a desire to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:29

Property Description

Luxurious Accommodation
Experience the comfort of spacious rooms at Mercure Hotel, just steps away from Freiburg Minster. Enjoy modern amenities and a relaxing ambiance for a perfect stay.

Culinary Delights
Indulge in the flavors of the Baden region at "The Flave" restaurant. From local dishes to fine wines, savor a variety of culinary delights in a charming setting with a terrace.

Convenience and Relaxation
Stay connected with Wi-Fi, unwind in the library with a book, or utilize the self-service business center. Explore the nearby Augustinerplatz Square and Historisches Kaufhaus for a memorable experience.

Book now for an unforgettable stay at Mercure Freiburg am Münster.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MLH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 22 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.3
Based on 3825 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 8.09
Amenities: 8.12
Value for Money: 7.58
Food and Beverage: 8.13
Overall Experience: 8.6
Y
Yvette • couple • fr
8
Pros:

Central to the city Nearby beautiful park for my dog

Cons:

The busy toad next to itffhhfji. But I must admit that with the windows closed you couldn’t hear the road

2026-05-24 • via Nuitee
M
Mehmet • family_with_children • ch
8
2026-05-22 • via Nuitee
P
P.C. • solo_traveller • ch
7
Cons:

Man kann das Fenster nur kippen, durch das war es extrem warm im Zimmer.

2026-05-21 • via Nuitee
H
Harald • couple • de
7
Für drei Sterne zu teuer .
Pros:

Zentrale Lage und Garage unter dem Hotel

Cons:

Zimmer 401 hörte man den Fahrstuhl ,
Teppich im Zimmer nicht sehr sauber .

2026-05-19 • via Nuitee
P
Philippe und Silvia • couple • ch
8
2026-05-19 • via Nuitee
R
Reto • extended_group • ch
7
2026-05-18 • via Nuitee
A
Alexis • family_with_children • ch
9
2026-05-18 • via Nuitee
C
Christian • couple • ch
9
2026-05-18 • via Nuitee
R
Reinhold • solo_traveller • de
8
2026-05-17 • via Nuitee
P
Pirmin Andreas • couple • ch
9
Modernes Hotel mit toller Lage
Pros:

Schöne & moderne Zimmmer

Cons:

Kissen könnte besser sein

2026-05-17 • via Nuitee
P
Paul • couple • ch
8
2026-05-17 • via Nuitee
C
Claudia • family_with_children • ch
8
Pros:

Die Lage und die Sauberkeit

2026-05-16 • via Nuitee
A
André • extended_group • ch
8
2026-05-16 • via Nuitee
D
Diamante • extended_group • it
8
2026-05-15 • via Nuitee
A
Ahmet • family_with_children • be
10
Mükemmel
Pros:

Oda konforu ve manzarası mükemmeldi.

2026-05-15 • via Nuitee
U
Ulf • solo_traveller • de
6
Preis/Leistung stimmt leider nicht.
Pros:

Der Empfang war sehr nett. Das Personal war sehr freundlich und professionell.
Mein Zimmer war sehr ruhig, ich konnte gut schlafen.

Cons:

Alles ein bisschen in die Jahre gekommen. Zimmer und Hotel bräuchten eine Renovierung.
Die Passage unten im Haus hat viel Leerstand, alles wirkt aus der Zeit gefallen und etwas verwahrlost.

2026-05-14 • via Nuitee
K
Kristyna • family_with_children • ch
10
Pros:

Perfekte Lage, modernes Hotel, sauber.

2026-05-13 • via Nuitee
B
buranaruk • family_with_children • th
9
2026-05-12 • via Nuitee
O
Oliver • family_with_children • ch
7
Preis Leistung war gut
Pros:

Nähe zum Zentrum

Cons:

Kaffeemaschine war defekt und der Parkplatz war nicht inbegriffen.

2026-05-11 • via Nuitee
J
Jürgen • extended_group • ch
9
2026-05-11 • via Nuitee