Mercure Hotel Freiburg am Münster

Hotels
Mercure
8.3 (3848 reviews)
Auf der Zinnen 1 , Freiburg im Breisgau , de

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast options
Cons:
High parking fees
Cleanliness issues
Expensive prices

Categories

Cleanliness
7.63
The cleanliness was reported to be lacking, with dust and unclean items in some rooms.
Service
9.1
Several guests praised the friendly staff, especially the receptionists who provided helpful advice.
Location
9.14
The location was frequently mentioned as excellent, being close to the city center and transportation.
Room Quality
8.09
Rooms were generally nice, but some comments about comfort in bedding were noted.
Amenities
8.12
Amenities such as breakfast and parking received mixed reviews, with good offerings but noted high prices.
Value for Money
7.58
Many guests felt the price was high compared to what was offered, affecting perceived value.
Food and Beverage
8.13
Breakfast options were good but considered expensive by some guests.
Overall Experience
8.6
Overall experience was positive, with many guests expressing a desire to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:29

Property Description

Luxurious Accommodation
Experience the comfort of spacious rooms at Mercure Hotel, just steps away from Freiburg Minster. Enjoy modern amenities and a relaxing ambiance for a perfect stay.

Culinary Delights
Indulge in the flavors of the Baden region at "The Flave" restaurant. From local dishes to fine wines, savor a variety of culinary delights in a charming setting with a terrace.

Convenience and Relaxation
Stay connected with Wi-Fi, unwind in the library with a book, or utilize the self-service business center. Explore the nearby Augustinerplatz Square and Historisches Kaufhaus for a memorable experience.

Book now for an unforgettable stay at Mercure Freiburg am Münster.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MLH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 22 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.3
Based on 3848 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 8.09
Amenities: 8.12
Value for Money: 7.58
Food and Beverage: 8.13
Overall Experience: 8.6
A
Annette couple nl
7
2026-06-13 via Nuitee
M
Mark couple gb
7
Pros:

Good location

Cons:

Breakfast as a coeliac was incredibly limited

2026-06-13 via Nuitee
O
Olga solo_traveller de
9
2026-06-12 via Nuitee
T
Thomas solo_traveller ch
9
2026-06-12 via Nuitee
N
Neil solo_traveller gb
10
Pros:

Good location and friendly service

2026-06-12 via Nuitee
F
Felez extended_group fr
10
2026-06-11 via Nuitee
S
Steffen couple de
8
Super Unterkunft und tolle Lage
Pros:

Lage und Personal

2026-06-11 via Nuitee
I
Inés extended_group es
8
2026-06-11 via Nuitee
T
Tanja solo_traveller de
7
2026-06-10 via Nuitee
T
Thorsten couple de
8
2026-06-10 via Nuitee
S
Serdar solo_traveller tr
9
2026-06-10 via Nuitee
M
Michel couple ch
9
Bon emplacement pour découvrir la ville
Pros:

La propreté et la qualité de la literie
L’emplacement
La sympathie de l’équipe à la réception

Cons:

Le prix à la limite supérieure

2026-06-08 via Nuitee
A
Ardi couple de
8
2026-06-07 via Nuitee
A
Ahmed extended_group it
8
2026-06-07 via Nuitee
K
Karin extended_group ch
9
2026-06-07 via Nuitee
J
Joelle solo_traveller ch
8
2026-06-07 via Nuitee
A
Annette couple nl
8
2026-06-07 via Nuitee
P
Petronella extended_group nl
8
Mooi gelegen bij de oude stad
Pros:

Het ontbijt is te duur. Kan de helft goedkoper.

Cons:

Het ontbijt was te duur. Kan de helft goedkoper.

2026-06-07 via Nuitee
R
Reimut family_with_children de
9
Bin sehr zufrieden
Pros:

Nähe zur Stadtmitte.

2026-06-06 via Nuitee
D
Daphne solo_traveller nl
7
Prima voor een nachtje Freiburg
Pros:

Goede ligging en parkeren

Cons:

Warm op de kamer, niet super schoon

2026-06-06 via Nuitee