Mercure Hotel Freiburg am Münster

Hotels
•
Mercure
8.3 (4093 reviews)
Auf der Zinnen 1 , Freiburg im Breisgau , DE
+49 761 38510

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast options
Cons:
High parking fees
Cleanliness issues
Expensive prices

Categories

Cleanliness
7.63
The cleanliness was reported to be lacking, with dust and unclean items in some rooms.
Service
9.1
Several guests praised the friendly staff, especially the receptionists who provided helpful advice.
Location
9.14
The location was frequently mentioned as excellent, being close to the city center and transportation.
Room Quality
8.09
Rooms were generally nice, but some comments about comfort in bedding were noted.
Amenities
8.12
Amenities such as breakfast and parking received mixed reviews, with good offerings but noted high prices.
Value for Money
7.58
Many guests felt the price was high compared to what was offered, affecting perceived value.
Food and Beverage
8.13
Breakfast options were good but considered expensive by some guests.
Overall Experience
8.6
Overall experience was positive, with many guests expressing a desire to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 00:29

Property Description

Luxurious Accommodation
Experience the comfort of spacious rooms at Mercure Hotel, just steps away from Freiburg Minster. Enjoy modern amenities and a relaxing ambiance for a perfect stay.

Culinary Delights
Indulge in the flavors of the Baden region at "The Flave" restaurant. From local dishes to fine wines, savor a variety of culinary delights in a charming setting with a terrace.

Convenience and Relaxation
Stay connected with Wi-Fi, unwind in the library with a book, or utilize the self-service business center. Explore the nearby Augustinerplatz Square and Historisches Kaufhaus for a memorable experience.

Book now for an unforgettable stay at Mercure Freiburg am Münster.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MLH

Location

Guest Reviews

8.3
Based on 4093 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 8.09
Amenities: 8.12
Value for Money: 7.58
Food and Beverage: 8.13
Overall Experience: 8.6
T
Thorsten • couple • de
6
2026-09-19 • via Nuitee
S
Stéphane • solo_traveller • fr
9
2026-09-19 • via Nuitee
S
Soner • couple • tr
9
Awesome location and super clean; a great spot to drop back in for a quick break while sightseeing!
Pros:

Location is awesome and overall everything is in a very good shape. During the day time, after having city seeing it is a privileged to visit hotel for personal to pit stop while sightseeing!

Cons:

k. A.

2026-09-19 • via Nuitee
K
Konstantin • solo_traveller • ch
7
2026-09-17 • via Nuitee
A
A.Garrido • solo_traveller • de
5
Lage ist das Beste an diesem Hotel
Pros:

Die Lage ist super

Cons:

Das Hotel ist in einem 60jahre Gebäude oder älter. Ziemlich hässlich. Das Frühstück war in einem Raum wo Renovierungsarbeiten während des Frühstücks durchgeführt wurden. Das Frühstück mit 25 € viel zu teuer.

2026-09-17 • via Nuitee
R
Renate • couple • de
8
Freundliches Personal an der Rezeption, das Zimmer sehr sauber. Die Lage hervorragend. Gern wieder
Pros:

Das Hotel ist sehr günstig zur Altstadt gelegen, deshalb wurde es von uns gewählt.
Ein typisches Businesshotel, nicht individuell, aber es ist alles da, was man braucht. Unser Zimmer mit zwei Einzelbetten war klein, aber das ebenfalls kleine Bad hatte eine sehr gute Dusche mit extra einfacher Bedienung. Überall genügend Ablagen!
Das Frühstück war vielseitig und schmeckte, es gab vielfältiges Obst und sehr gutes Brot, frisch gebacken!
Wurst und Käse waren Standard. Die Butter war leider tiefgefroren.

Cons:

Wir waren drei Nächte lang dort.
Für mich war mein Bett viel zu hart, nach der ersten Nacht und Reklamation gab es umgehend eine Auflage für die Matratze. Das Problem schien bekannt.

2026-09-17 • via Nuitee
C
Carrara • solo_traveller • it
10
Ottima struttura
Pros:

A due passi dal centro, ottima colazione dolce, con pancake e brioches. Hotel molto bello, un po' caro ma su Friburgo comunque un ottimo prezzo. Comodo il parcheggio pubblico sotto l'hotel e accesso diretto

Cons:

Nulla

2026-09-17 • via Nuitee
L
Loredana • family_with_children • it
9
Hotel in centro
Pros:

Struttura in centro con parcheggio coperto a pagamento praticamente sotto l’hotel

Cons:

La moquette nella stanza e nei corridoi non mi è piaciuta

2026-09-15 • via Nuitee
G
Giulia • solo_traveller • it
8
2026-09-15 • via Nuitee
S
Sauod • family_with_children • qa
9
2026-09-15 • via Nuitee
A
Anne • family_with_children • ch
8
Very central and practical location to explore old town of Freiburg
Pros:

Central location 2 minutes from Münsterplatz, public parking in the same building, clean and functional 3 beds-room.

Cons:

We could not open the windows and had to rely exclusively on AC to get enough air.

2026-09-14 • via Nuitee
D
Didem Gülşen • solo_traveller • tr
8
2026-09-14 • via Nuitee
E
ejimenez61 • solo_traveller • es
9
Bien ubicado y con buenas instalaciones.
Pros:

La ubicación. La amplitud de la habitación. Camas y almohadas muy cómodas

Cons:

La moqueta. Aunque justamente vimos como la limpiaban a fondo, nunca queda bien del todo.
El desayuno es un poco caro, 25 €

2026-09-14 • via Nuitee
B
Bujana • couple • de
7
2026-09-14 • via Nuitee
R
Renaud • couple • fr
7
2026-09-14 • via Nuitee
H
Hess • solo_traveller • ch
8
Pros:

Die Lage ist top

2026-09-13 • via Nuitee
A
Antje • extended_group • de
7
Das Ambiente wird besser wenn die Renovierungsarbeiten abgeschlossen sind. Dennoch empfehlenswert.
2026-09-12 • via Nuitee
I
irini • couple • gr
9
2026-09-11 • via Nuitee
B
Bent • family_with_children • dk
6
Pros:

Central beliggenhed.
Offentlig parkering under hotellet.

Cons:

Morgenmad var ikke ok.

2026-09-11 • via Nuitee
J
Jelena • solo_traveller • rs
7
Pros:

Lolacija, blizina svih sadrzaja u gradu.

Cons:

Itison, dotrajao namestaj.

2026-09-11 • via Nuitee