Ixchel Beach Hotel

Excellent spot on Playa Norte -- year after year I am so grateful to stay here. The team at the hotel is amazing, as is the the team on the beach. Chepo has been our server year after year and he's incredible. So attentive, fast and friendly. Great hotel, great location

It was beach front hotel with staff available throughout. Also there was fully equipped gym. The hotel was walking distance from local food spots.

Lovely rooms, exceptional service, beach chairs & umbrellas as well as Oceanside food accommodations were great, loved the 2 pool options, delicious restaurant, beautiful decor & foliage, everywhere was clean and well maintained

Nice hotel, but the photos of the beach are a bit deceptive because Playa Norte is a public beach and packed with people. There are also several beach clubs / restaurants around that start playing music at 8 am. We stayed 3 nights at the Ixchel. The hotel itself was very good: definitely not 5 star, but very comfortable. We upgraded to one of the larger rooms with a kitchen and sitting area so that we could get a balcony. The balcony was heaven! The room itself was spacious and clean with good storage space for our clothes, a comfortable bed, dual sinks, and a nice shower. But be aware that the two sides of the hotel straddle a road that ends at the beach, with a small pool on either side. The hotel has a bunch of lounge chairs on a marked off section of the beach, but the chairs are packed together like sardines and there is really no way to get away from other people. So, if you are looking for a quiet getaway, this is not the place, but it was very pleasant, and Isla Mujeres, with lots of good little restaurants, is fun for a few days, but I suspect we won't be going back.

We’ve been coming here since 2014 to escape the cold Michigan winters and are never disappointed. Well appointed rooms and an unparalleled location just steps from the ocean. Special shoutout to Edgar who quickly sorted out our room request on our first day; Hugo, for the accommodating and excellent service at Kalak; and Mauricio, property manager extraordinaire who makes it all look easy.
Thanks for a wonderful trip!

Hugo at the resturant was very nice! The food was great!

We had the best time at the Ixchel. The staff is so friendly and helpful. We loved Julieta in the restaurant. So sweet to us. The hotel staff does an incredible job at keeping the entire property pristine. We really appreciated the large water coolers in each room. We were able to fill our water bottles easily. The hotel is seriously in the best location on the best beach and walkable to everything. Can’t wait to go back!

The experience was great. Awesome location, lots to do, great food, and great service especially at Kalak! Hugo was awesome for services at Kalak.

We have been going to Ixchel for over ten years. It is the most amazing place to stay on the island! All the rooms are great and very comfortable, As soon as you walk in you feel like you’re home ❤️. Kudos to all the staff! For making our stay memorable as always! Special shout out to Chepo, the last original server on the beach! All the front staff and our excellent maid Mari! See you all next year 🏖️

This was my fourth time at Ixchel and it never disappoints. Everyone is so helpful. At the beach Cesar and Chepo are terrific at their jobs. Highly recommended.

We had a amazing vacation! staff is lovely - friendly, thoughtful and pay attention to detail.
Beach and restaurant staff Che , Allen, Hugo, Jesus, Julieta and I am sure we missed a few provided excellent service! Housekeeping staff kept the rooms very tidy and refilled water as needed. Front desk staff were also very helpful when we arrived.
Rooms are very clean and well taken care of.
We had a fabulous time and hope to return next year!

Great time. Superb service by friendly, attentive caring staff. Comfortable accommodations, close to town,
accessible, delicious food. Look for Cesar to order your margaritas on the beach!

We absolutely loved our time at Ixchel Beach Hotel! We came down to celebrate our wedding anniversary. The staff knew we were coming to celebrate. Upon arrival we found a complimentary bottle of wine in our room with a beautiful towel display on our bed of swans kissing and making a heart shape. What a warm welcome! We chose Ixchel because one of the friends traveling with us was here not long ago and loved it. We are so glad we came and look forward to visiting again. This hotel has the best location on the island. How lucky are we to walk out and right to the beach? Not only that, they helped with chairs and umbrellas. All included. The food and drinks were great and inexpensive. It was clean and well maintained. Staff were very friendly and accommodating.

I love this place. We always stay at this hotel, excellent place, location and beach is wonderful. The staff is always friendly and helpful. Our favorite staff member is Cheppo. He always greets us as old friends and takes good care of us while on the beach. We never have to worry about anything because Cheppo is always there. I can't wait for my next trip to Isla Mujeres and to Ixchel Hotel.