Ixchel Beach Hotel

Hotels
Calle Guerrero SM1 Mza 17 Playa Norte , Isla Mujeres , mx

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious food

Categories

Cleanliness
9.16
Rooms were clean and comfortable, reflecting a high standard.
Service
9.63
Staff goes above and beyond, with particular praise for individual team members.
Location
9.57
Perfect location with easy access to various amenities and attractions.
Room Quality
9.12
Two bedroom suite offered plenty of room, which enhances the overall comfort.
Amenities
9.35
Two pools and beach loungers were a nice addition to the hotel's offerings.
Value for Money
9.31
Great quality of services and food makes it worth the price.
Food and Beverage
9.46
Food at the hotel is consistently very good and praised by guests.
Overall Experience
9.63
Guests repeatedly express the desire to return, indicating a highly positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:59

Property Description

Prime Beachfront Location:
Nestled on North Beach in Isla Mujeres, Mexico, the Ixchel Beach Hotel offers a stunning setting just a stone's throw away from Cancun.

Luxurious Amenities:
Indulge in the outdoor pool overlooking the ocean, followed by a delightful meal at the Kalak snack bar and grill. Unwind further with a rejuvenating massage after a day filled with beach activities.

Exciting Activities Nearby:
Embark on thrilling adventures like deep-sea fishing, scuba diving, and even swimming with whale sharks, all conveniently accessible from the hotel. For nature enthusiasts, a visit to the Garrafon Nature Park is a must.

Ready to experience the perfect blend of relaxation and adventure? Book your stay at Ixchel Beach Hotel now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Location

Guest Reviews

Cleanliness: 9.16
Service: 9.63
Location: 9.57
Room Quality: 9.12
Amenities: 9.35
Value for Money: 9.31
Food and Beverage: 9.46
Overall Experience: 9.63
D
daniela family_with_children ar
9
2026-08-05 via Nuitee
D
daniela extended_group ar
9
2026-08-05 via Nuitee
E
eldad extended_group il
10
מעולה
Pros:

מיקום מרכזי צמוד לחוף אנשי הצוות מדהימים

2026-08-02 via Nuitee
S
Stampfler family_with_children ch
7
Pros:

sehr freundliches Personal, direkt am Strand mit gratis Liegestühlen und tolle Zimmer

Cons:

die Lage ist zwar perfekt, aber gegen Mittag kommen die Boote aus Cancun und legen direkt am Strand an. Dann ist es laut & hat viele Personen am Strand.

2026-07-15 via Nuitee
J
Jose family_with_children mx
10
2026-04-13 via Nuitee
C
Connector15161098784 Family
10
Playa Norte Gem
Pros:

Excellent spot on Playa Norte -- year after year I am so grateful to stay here. The team at the hotel is amazing, as is the the team on the beach. Chepo has been our server year after year and he's incredible. So attentive, fast and friendly. Great hotel, great location

2026-04-10 via Tripadvisor
A
Aishah couple us
10
My
Pros:

It was beach front hotel with staff available throughout. Also there was fully equipped gym. The hotel was walking distance from local food spots.

2026-04-10 via Nuitee
N
N5140BWlynnp Friends getaway
10
Perfection!!
Pros:

Lovely rooms, exceptional service, beach chairs & umbrellas as well as Oceanside food accommodations were great, loved the 2 pool options, delicious restaurant, beautiful decor & foliage, everywhere was clean and well maintained

2026-04-09 via Tripadvisor
J
jaa1965 Couples Claremont, California
8
Good enough
Pros:

Nice hotel, but the photos of the beach are a bit deceptive because Playa Norte is a public beach and packed with people. There are also several beach clubs / restaurants around that start playing music at 8 am. We stayed 3 nights at the Ixchel. The hotel itself was very good: definitely not 5 star, but very comfortable. We upgraded to one of the larger rooms with a kitchen and sitting area so that we could get a balcony. The balcony was heaven! The room itself was spacious and clean with good storage space for our clothes, a comfortable bed, dual sinks, and a nice shower. But be aware that the two sides of the hotel straddle a road that ends at the beach, with a small pool on either side. The hotel has a bunch of lounge chairs on a marked off section of the beach, but the chairs are packed together like sardines and there is really no way to get away from other people. So, if you are looking for a quiet getaway, this is not the place, but it was very pleasant, and Isla Mujeres, with lots of good little restaurants, is fun for a few days, but I suspect we won't be going back.

2026-04-06 via Tripadvisor
B
Briana family_with_children us
10
2026-04-02 via Nuitee
6
652mirandac Couples Rochester, Michigan
10
Another great vacation at Ixchel Beach Club
Pros:

We’ve been coming here since 2014 to escape the cold Michigan winters and are never disappointed. Well appointed rooms and an unparalleled location just steps from the ocean. Special shoutout to Edgar who quickly sorted out our room request on our first day; Hugo, for the accommodating and excellent service at Kalak; and Mauricio, property manager extraordinaire who makes it all look easy.
Thanks for a wonderful trip!

2026-04-01 via Tripadvisor
B
bricksandt Family
10
Good
Pros:

Hugo at the resturant was very nice! The food was great!

2026-03-29 via Tripadvisor
M
morgansE265CQ Family
10
Best spot in Isla
Pros:

We had the best time at the Ixchel. The staff is so friendly and helpful. We loved Julieta in the restaurant. So sweet to us. The hotel staff does an incredible job at keeping the entire property pristine. We really appreciated the large water coolers in each room. We were able to fill our water bottles easily. The hotel is seriously in the best location on the best beach and walkable to everything. Can’t wait to go back!

2026-03-28 via Tripadvisor
L
Liliana family_with_children mx
10
2026-03-24 via Nuitee
J
Joni family_with_children fr
9
2026-03-22 via Nuitee
E
Excursion50260451072 Friends getaway
10
Trip with friends
Pros:

The experience was great. Awesome location, lots to do, great food, and great service especially at Kalak! Hugo was awesome for services at Kalak.

2026-03-20 via Tripadvisor
S
sanlav2008 Friends getaway
10
Ixchel 🏖️
Pros:

We have been going to Ixchel for over ten years. It is the most amazing place to stay on the island! All the rooms are great and very comfortable, As soon as you walk in you feel like you’re home ❤️. Kudos to all the staff! For making our stay memorable as always! Special shout out to Chepo, the last original server on the beach! All the front staff and our excellent maid Mari! See you all next year 🏖️

2026-03-16 via Tripadvisor
R
Ricardo Esteban couple ar
9
2026-03-15 via Nuitee
K
kellyjane23 Friends getaway Santa Cruz, California
10
Great service at Ixchel
Pros:

This was my fourth time at Ixchel and it never disappoints. Everyone is so helpful. At the beach Cesar and Chepo are terrific at their jobs. Highly recommended.

2026-03-14 via Tripadvisor
M
mikecM6253WM Couples
10
Ixchel vital vacation
Pros:

We had a amazing vacation! staff is lovely - friendly, thoughtful and pay attention to detail.
Beach and restaurant staff Che , Allen, Hugo, Jesus, Julieta and I am sure we missed a few provided excellent service! Housekeeping staff kept the rooms very tidy and refilled water as needed. Front desk staff were also very helpful when we arrived.
Rooms are very clean and well taken care of.
We had a fabulous time and hope to return next year!

2026-03-11 via Tripadvisor