Ixchel Beach Hotel

Hotels
Calle Guerrero SM1 Mza 17 Playa Norte , Isla Mujeres , mx

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious food

Categories

Cleanliness
9.16
Rooms were clean and comfortable, reflecting a high standard.
Service
9.63
Staff goes above and beyond, with particular praise for individual team members.
Location
9.57
Perfect location with easy access to various amenities and attractions.
Room Quality
9.12
Two bedroom suite offered plenty of room, which enhances the overall comfort.
Amenities
9.35
Two pools and beach loungers were a nice addition to the hotel's offerings.
Value for Money
9.31
Great quality of services and food makes it worth the price.
Food and Beverage
9.46
Food at the hotel is consistently very good and praised by guests.
Overall Experience
9.63
Guests repeatedly express the desire to return, indicating a highly positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:59

Property Description

Prime Beachfront Location:
Nestled on North Beach in Isla Mujeres, Mexico, the Ixchel Beach Hotel offers a stunning setting just a stone's throw away from Cancun.

Luxurious Amenities:
Indulge in the outdoor pool overlooking the ocean, followed by a delightful meal at the Kalak snack bar and grill. Unwind further with a rejuvenating massage after a day filled with beach activities.

Exciting Activities Nearby:
Embark on thrilling adventures like deep-sea fishing, scuba diving, and even swimming with whale sharks, all conveniently accessible from the hotel. For nature enthusiasts, a visit to the Garrafon Nature Park is a must.

Ready to experience the perfect blend of relaxation and adventure? Book your stay at Ixchel Beach Hotel now!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Location

Guest Reviews

Cleanliness: 9.16
Service: 9.63
Location: 9.57
Room Quality: 9.12
Amenities: 9.35
Value for Money: 9.31
Food and Beverage: 9.46
Overall Experience: 9.63
A
AIMEE • extended_group • gb
8
Great
Pros:

Most things

Cons:

Busy beach

2026-09-12 • via Nuitee
C
ciro • family_with_children • it
9
Top staff and location in isla mujeres
Pros:

The position

Cons:

The windows of appartmant is very dirty

2026-09-07 • via Nuitee
A
Avery • extended_group • us
4
Despite the beautiful setting, the service experience left us disappointed and unlikely to return.
Pros:

The location was exceptional, right on the beach with beautiful views that made the stay even more enjoyable. The hotel was very clean and well-maintained, creating a comfortable and relaxing atmosphere. Waking up to the lovely ocean view each day was the highlight of my visit.

Cons:

We were disappointed to be told we could not move a lounge chair on the beach, especially since the area was not crowded and the request seemed harmless. The situation felt unnecessarily restrictive and left us with the impression of overly rigid rules rather than a relaxing resort experience. Most disappointing, however, was that our dive master was refused entry to join us for a drink in a nearly empty restaurant, which we felt was poor hospitality and left a lasting negative impression.

2026-09-03 • via Nuitee
A
Angelo • family_with_children • it
10
Stupendo
Pros:

Tutto dal personale alla spiaggia la camera la pulizia tutto
Molto vicino al centro con tanti ristoranti

Cons:

Niente è stato tutto perfetto

2026-08-29 • via Nuitee
P
Pedro • couple • us
10
2026-08-27 • via Nuitee
J
Jose Antonio Gonzalez medina • family_with_children • mx
10
EL LUGAR ES MAGNIFICO
Pros:

LA ZONA EN LA PLAYA ES UNA DE LAS MEJORES
LA HABITACION ES MUY BUENA UBICACION
LA ATENCION QUE NOS DAN FUE MUY BUENA
EL LUGAR ES INCREIBLE
ME SENTI COMO EN CASA

Cons:

EN GENERAL TODO ESTA BIEN

2026-08-27 • via Nuitee
L
lidia • family_with_children • it
9
Nel complesso siamo rimasti soddisfatti
Pros:

Posizione eccellente, staff presente e accogliente per ogni difficoltà . Struttura semplice ma pulita.

Cons:

Situazione spiaggia: non siamo mai riusciti a trovare posto in prima fila. Nonostante fosse prevista una regola secondo la quale, dopo mezz’ora di assenza degli ospiti, i teli sarebbero stati rimossi e il posto lasciato libero, lo staff addetto alla spiaggia sembrava ignorare sistematicamente la situazione. Questo ha penalizzato gli altri ospiti, che si sono trovati impossibilitati a usufruire dei posti disponibili.

2026-08-24 • via Nuitee
B
Brenda • solo_traveller • us
8
The staff was wonderful and helpful. The restaurant offered great food. Two bars, beachfront service.
Pros:

Located in a perfect spot right on the beach and shops and restaurants across the street.

Cons:

Ants on the windowsill, bedding didn’t seem to be changed daily

2026-08-23 • via Nuitee
T
Tamara • solo_traveller • us
10
2026-08-21 • via Nuitee
J
Justo • family_with_children • ar
9
Pros:

Su ubicación inmejorable y la playa

2026-08-20 • via Nuitee
L
Luis Miguel • solo_traveller • co
10
2026-08-13 • via Nuitee
Y
Yadira • solo_traveller • us
9
My daughter loved the beach and the pools very clean.
Pros:

One of the most Important thing is how close it is to the beach, especially if you are traveling with children, not like the big resorts where you have to walk very far just to get to the beach.

Cons:

One thing that is very annoying is the music that all the bars are playing around here and it is very hard to have a good night rest, but if you are a deep sleeper, if could be a great fit.

2026-08-09 • via Nuitee
D
daniela • family_with_children • ar
9
2026-08-05 • via Nuitee
D
daniela • extended_group • ar
9
2026-08-05 • via Nuitee
E
eldad • extended_group • il
10
מעולה
Pros:

מיקום מרכזי צמוד לחוף אנשי הצוות מדהימים

2026-08-02 • via Nuitee
S
Stampfler • family_with_children • ch
7
Pros:

sehr freundliches Personal, direkt am Strand mit gratis Liegestühlen und tolle Zimmer

Cons:

die Lage ist zwar perfekt, aber gegen Mittag kommen die Boote aus Cancun und legen direkt am Strand an. Dann ist es laut & hat viele Personen am Strand.

2026-07-15 • via Nuitee
J
Jose • family_with_children • mx
10
2026-04-13 • via Nuitee
C
Connector15161098784 • Family
10
Playa Norte Gem
Pros:

Excellent spot on Playa Norte -- year after year I am so grateful to stay here. The team at the hotel is amazing, as is the the team on the beach. Chepo has been our server year after year and he's incredible. So attentive, fast and friendly. Great hotel, great location

2026-04-10 • via Tripadvisor
A
Aishah • couple • us
10
My
Pros:

It was beach front hotel with staff available throughout. Also there was fully equipped gym. The hotel was walking distance from local food spots.

2026-04-10 • via Nuitee
N
N5140BWlynnp • Friends getaway
10
Perfection!!
Pros:

Lovely rooms, exceptional service, beach chairs & umbrellas as well as Oceanside food accommodations were great, loved the 2 pool options, delicious restaurant, beautiful decor & foliage, everywhere was clean and well maintained

2026-04-09 • via Tripadvisor