Holiday Inn Express Syracuse-Fairgrounds by IHG

Hotels
•
Holiday Inn Express
8.5 (298 reviews)
6946 Winchell Road , Warners , US
+1 315-701-5000

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, helpful staff repeatedly praised
Generally clean rooms and public areas
Good breakfast (multiple mentions)
Pool (popular with families)
Free parking and convenient lobby snacks (cookies, apples, water)
Safe, quiet facility
Helpful staff actions (room change for AC problems)
Convenient location for some (near I-690, supermarkets/shops)
Cons:
Billing and credit-card charge issues on arrival/checkout
Mixed location feedback (warehouses / remote area for some)
AC problems and intermittent outages in some rooms
Some guests report hard/uncomfortable beds and low toilet height
Pool described as overly chlorinated by some
Occasional noise from upper floors / fan not staying on
Lack of darkening shades in some rooms (light intrusion from parking lot)
At least one report of sparse breakfast

Categories

Cleanliness
8.3
Multiple guests report clean rooms and public areas; some issues noted with AC failures and intermittent room warmth, and occasional complaints about hard beds and pool chlorine.
Service
9.4
Consistently praised staff: friendly, helpful, responsive (moved guests when AC failed, assisted late arrivals); staff friendliness highlighted across reviews.
Location
8
Mixed: several guests found the area odd or remote (warehouses, 'middle of nowhere'), while others noted convenience (off I-690, near supermarkets and restaurants).
Room Quality
7.5
Mixed room comments: good lighting and aesthetic for some, but issues include lack of darkening shades, low toilet height, uncomfortable/hard beds for some, and noisy fans/upper floors; AC problems reported.
Amenities
8.9
Positive amenities: pool (popular with families), lobby snacks (cookies, apples, water), free parking and laundry policy partly favorable; pool chlorine level noted as high by some.
Value for Money
7.4
Some strong negatives around billing (charges posted before arrival, card-charge confusion) which reduced perceived value, though free parking and included breakfast offset this for others.
Food and Beverage
9
Breakfast frequently described as excellent or delicious; one report described the breakfast as sparse, but overall F&B sentiment is positive.
Overall Experience
9.5
Overall impressions are strongly positive: many guests call the property clean, safe, quiet, and praise the staff—several would stay again despite some isolated issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:19

Property Description

Convenient Location and Amenities
This hotel, situated just 8 miles from Syracuse Handcock International Airport, offers a prime location for both business and leisure travelers. Guests can enjoy the convenience of a business center and complimentary WiFi throughout the property.

Relaxation and Fitness Options
The Holiday Inn Express Syracuse-Fairgrounds boasts an indoor pool, whirlpool, and a fitness center, providing ample opportunities for relaxation and exercise during your stay.

Comfortable Rooms and Additional Services
Each guest room at the Syracuse-Fairgrounds Holiday Inn Express is equipped with a microwave, mini-fridge, iron with ironing board, and a coffee maker. For added convenience, the hotel offers valet dry cleaning/laundry services and features an on-site gift shop.

Book your stay now at the Holiday Inn Express Syracuse-Fairgrounds for a seamless blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the property indoor pool and whirlpool are closed for renovations until further notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYR

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 298 reviews
Cleanliness: 8.3
Service: 9.4
Location: 8
Room Quality: 7.5
Amenities: 8.9
Value for Money: 7.4
Food and Beverage: 9
Overall Experience: 9.5
M
Michelle • couple • us
8
2026-10-23 • via Nuitee
S
Sheila C. • couple • us
9
Pros:

Laid out well. Room had lots of lighting

2026-10-21 • via Nuitee
T
Terrence • couple • us
5
not great. Staff person at check out siad our bill would be reduced. That did not happen.
Pros:

Room did not have darkening shades. It was at ground level and parking lot lights shown through to the room all night.

Cons:

see above

2026-10-10 • via Nuitee
S
Sigalit Noga • extended_group • il
8
מיקום וצוות מקצועי
Pros:

נותני השרות היו מקצועיים. היתה לנו בעיה עם מזגן שלא הפסיק לפעול. פקידת הקבלה עלתה לחדר וניסתה לעזור. לאחר שזה לא הסתדר ביקשנו לעבור חדר והיא מייד העבירה אותנו לחדר אחר.
לא גבו תשלום על כביסה, רק על ייבוש. חנייה חינם. המקום נמצא מול מתחם גדול של סופרים, מסעדות שונות ומעט חנויות.

Cons:

ארוחת בוקר דלה.

2026-09-18 • via Nuitee
C
Craig • couple • us
10
We were met with appetizers and cookies and a very friendly and helpful staff
Pros:

The friendliness of the staff and the aesthetic of the room

Cons:

The location was odd, in a in an area of warehouses. But we knew that when we booked, the description made that clear

2026-09-15 • via Nuitee
M
Michael • couple • us
9
Was comfortable stay.
Pros:

Desk & breakfast girls very friendly & efficient!
Cleanliness!

Cons:

Location in middle of nowhere, nothing close.
Toilet so low, I’m 6-4. MOST uncomfortable! 🙄

2026-09-14 • via Nuitee
H
Hollie • family_with_children • us
10
2026-09-14 • via Nuitee
A
alexander • extended_group • ca
10
Very good stay
Pros:

Everything

Cons:

Nothing

2026-09-07 • via Nuitee
B
Brandon • couple • us
8
2026-09-06 • via Nuitee
S
Stephanie • family_with_children • us
10
We arrived with a young child in tow after midnight following a day of rental car issues. The staff was very kind and ch
Pros:

Staff

2026-09-03 • via Nuitee
P
Pamela • solo_traveller • us
5
Watch your credit card charges
Pros:

The beds were comfy.

Cons:

I did not appreciate being charged for the rooms prior to arriving when I specifically checked that I would pay on arrival. When I arrived I told the man that was checking me in, I wanted to switch cards on file. He then told me that he couldn't do that, but would try. When I was checking out, I asked the lady that was helping me to please fix this and credit my card that was originally charged. She stated she did and printed me receipts for the correct card that was charged. I had booked 5 rooms, two of which were paid for by one of the people in my group and I paid for three rooms. When I returned home, I noticed that there were 3 charges on my credit card and two on the card I had originally used to book the rooms. I texted my friend who had paid for two of the rooms and she called the hotel. After that call, the charges were rectified. Then I noticed the card I used to pay for the 3 rooms now only had two rooms charged and there was still one room on the prior card. I guess I should be happy we weren't charged twice for two of the rooms. You really shouldn't charge the rooms until your patron arrives at your establishment. Will never stay there again.

2026-09-02 • via Nuitee
M
Marina • solo_traveller • us
10
2026-08-24 • via Nuitee
K
Keith • couple • us
10
2026-08-19 • via Nuitee
L
Laluna • solo_traveller • us
4
Pros:

Staff were friendly. Pool was the highlight for my grandson. A lot of chlorine tho

Cons:

Bed was hard and uncomfortable. AC kept going out so the room was warm as well as the fan not staying on to help cover the noise from upper floor.

2026-08-18 • via Nuitee
L
Luis Pichen • solo_traveller • pe
10
2026-08-11 • via Nuitee
J
Jerald • couple • us
10
Good
Pros:

Muy bien gracias y el personal muy amable

2026-08-09 • via Nuitee
S
Stephen • solo_traveller • us
8
2026-08-03 • via Nuitee
M
Michael • couple • us
10
Wonderful staff. Clean, safe, quiet facility. Couldn’t ask for more
Pros:

Wonderful staff. Clean, safe quiet facility. Would stay there again.

Cons:

All good. No complaints.

2026-07-21 • via Nuitee
E
Ermek • family_with_children • us
9
Pros:

Breakfast was excellent

Cons:

We are really enjoying with this hotel . Breakfast was what we expected. And the pool was excellent 👌. The Staff was very friendly. Thank you for your service!

2026-07-05 • via Nuitee
M
Michael • couple • us
10
Pros:

Clean room, quiet atmosphere, great staff!

Cons:

All good

2026-07-01 • via Nuitee