Hotel Josefshof am Rathaus

Hotels
8.8 (11449 reviews)
Josefsgasse 4-6 , Vienna , AT
+43 1 404190

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent central yet quiet location
Very friendly and helpful staff (reception and bar frequently praised)
Outstanding, varied breakfast
Clean, well-presented rooms and bathrooms for many guests
Parking available and convenient
Cons:
Occasional cleanliness concerns and bedding issues reported by some guests
Room-related issues: firm beds, split duvets, glass bathroom door layout, AC sometimes ineffective
Noise from rooms above reported by a few guests
Perceived high cost / extra charges impacted value for some visitors

Categories

Cleanliness
8
Generally described as very clean and 'super clean' by many guests, but a few mentions note it was 'not extremely clean' and issues with bedding/linens in one case, so overall slightly below perfect.
Service
9.2
Staff repeatedly praised as very friendly, helpful and welcoming (specific mentions of reception and bar staff); a single report described poor handling of a bedding/room issue, but the consensus is strong positive service.
Location
9.6
Multiple guests highlight an excellent, quiet central location — side street near Rathaus and main attractions, convenient for sightseeing and transport; parking also noted as an advantage.
Room Quality
8
Rooms are comfortable and well presented for many guests, with good bathrooms and comfortable beds for some; however there are recurring comments about firm beds, split duvets, a glass bathroom door layout, occasional noise from above and AC that didn't cool well.
Amenities
8.8
Breakfast facilities, bar events, parking and lift access are appreciated; bathrooms and general presentation are praised, indicating solid amenities for the hotel tier.
Value for Money
7.6
Mixed signals: some call it good value/performance, while others mention high cost and an unpleasant extra-charge experience (bed reconfiguration fee), so value scores below the overall average.
Food and Beverage
9.4
Breakfast repeatedly described as rich, varied, excellent quality and highly recommended (fresh-squeezed orange juice, broad selection), leading to a very strong score for F&B.
Overall Experience
9.8
Most reviewers report a very pleasant stay, highlighting location, friendly staff, great breakfast and quiet atmosphere; minor issues (beds, occasional cleanliness or AC/noise) did not outweigh the positive impressions for the majority.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Historic Charm with Modern Comfort
Experience the perfect blend of historic Vienna and contemporary luxury at the 4-star Hotel Josefshof am Rathaus. Located near iconic landmarks, our rooms offer the highest standards with a touch of Vienna's classic elegance.

Artistic Inspiration
Indulge in our rooms inspired by Gustav Klimt's masterpieces, adding a touch of artistic flair to your stay. Immerse yourself in the beauty of Austrian art-nouveau within the comfort of your own room.

Delightful Culinary Experience
Start your day with a rich breakfast buffet featuring a variety of coffee, tea, homemade cakes, and fresh fruits. Enjoy a leisurely morning before exploring the nearby attractions.

Book your stay now at Hotel Josefshof am Rathaus and elevate your Vienna experience.

Important information:

When booking more than 3 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: WAT

Location

Guest Reviews

8.8
Based on 11449 reviews
Cleanliness: 8
Service: 9.2
Location: 9.6
Room Quality: 8
Amenities: 8.8
Value for Money: 7.6
Food and Beverage: 9.4
Overall Experience: 9.8
J
Jim • couple • au
8
2026-10-31 • via Nuitee
D
Denys • couple • ua
9
Затишний готель, привітний персонал.
Pros:

Гарний затишний готель. Зручно розташований. Наявність паркінгу є великою перевагою. Персонал дуже привітний. Дякую бармену за футбольні вечори.

2026-10-30 • via Nuitee
M
Márcio Lanna • family_with_children • br
10
2026-10-29 • via Nuitee
Z
Zoltán • couple • hu
8
2026-10-29 • via Nuitee
M
Mariacristina • couple • it
10
Ottima accoglienza viennese
Pros:

Comodità della stanza e in particolare del letto, uno dei più confortevoli mai provati in giro per l'Europa. Colazione ricca, varia, di eccellente qualità, assolutamente raccomandata. In generale, hotel accogliente, elegante e caldo.

Cons:

Nulla

2026-10-29 • via Nuitee
K
Karine • couple • lb
7
2026-10-29 • via Nuitee
C
Can • solo_traveller • tr
8
2026-10-29 • via Nuitee
R
Rafael S • couple • br
10
A estadia foi muito agradável
Pros:

O hotel é bem localizado, quarto amplo e confortável e o café da manhã é muito bom

2026-10-28 • via Nuitee
M
marianne • couple • ch
8
2026-10-28 • via Nuitee
G
Giuseppe • couple • it
9
2026-10-28 • via Nuitee
M
Mika • couple • il
8
Pros:

מיקום מצויין שקט ונוח צוות א בוקר נהדר וארוחת בוקר מעולה עשירה ומגונת.

2026-10-28 • via Nuitee
B
Beth • family_with_children • gb
9
We stayed with our 8 month old baby and felt safe, looked after and comfortable!
Pros:

Very convenient location, very quiet in the room, super clean and very friendly staff!

2026-10-27 • via Nuitee
H
heinrich • extended_group • de
8
Beste Lage. Liebenswerte Mitarbeiter.
Pros:

Wir wurden sehr gut und hilfsbereit betreut. Beste Lage. Schönes Hotel. Alle Mitarbeiter und besonders auch der Barmann sind Spitze gewesen.

Cons:

alles ok

2026-10-27 • via Nuitee
S
Serap • couple • tr
8
Kendimizi Degersiz hissettirdiler.
Pros:

Otelin konumu guzel.

Cons:

Booking den cift kisilik oda rezervasyonu yaptim. Otele mesaj yollayarak 2 ayri yatakli oda talebimi ilettim. Gunluk 10 euro toplamda 40 euro karsiligi mumkun oldugu soylendi, onayladim. Otele varisim aksam 19:00 civarindaydi, cif kisilik yatakli oda vermislerdi, onay mailini gosterdim. Odada ki yatagi 2 ye bolduler ve 40 euro aldilar. Yataklarda yatilamayacak kadar sert ti. Ayirdiklari icin ustundeki silteyi kaldirmislardi. Ertesi gun hic uyumadigimizi ilettik, asla cozum odakli olmadilar. Bari yataklara silte koyun , uyunmuyor dedik,ugraslar sonunda kabul ettiler. 4 yildizli otele yakismadi

2026-10-27 • via Nuitee
D
Dóra • family_with_children • hu
10
Pros:

Kiváló, központi helyen van, de nyugodt kis utcában. Szép, tiszta hotel, nagyon kedves személyzettel, kényelmes szobákkal. A reggeli rendkívül bőséges és nagy a választék.

2026-10-27 • via Nuitee
J
Jeff • couple • gb
9
Vienna was lovely, need more than 3 days to see it properly. Hotel Josefshof was the perfect base.
Pros:

Room was okay size wise, large double with individual duvets so no pinching in the middle of the night. We were on the first floor with lift access. Room was quiet but the "soundproofing" it mentions is perhaps used lightly, we could here the room above moving around and also next doors toilet flushing. The breakfast was plentiful ranging from cereal to pastries, to hot to salad and a cheese selection. The orange juice was juiced as you needed it!! All help yourself. The hotel is in a side street so was quiet generally but only round the corner from the Rathaus, it was approx 15mins to the Hofburg and surrounding area, and probably another 5 to get to the main shopping area and St Stephen's Dom. The staff were really helpful and in particular Nadin who checked us in, sorted luggage storage and was really friendly and welcoming.

Cons:

A personal thing in that a full glass bathroom door facing the bed is not great, had one before but it faced a space between bedroom and a seating area and wasn't quite as bad.

2026-10-27 • via Nuitee
A
Adriana • family_with_children • it
7
Pros:

La posizione e il design

Cons:

Non estremamente pulito , costo elevato

2026-10-27 • via Nuitee
N
Necla kamer • solo_traveller • tr
10
Fiyat performans oteliydi. Yine gelsem Burda kalırım
Pros:

Kahvaltı, konum, ulaşım, temizlik

2026-10-26 • via Nuitee
N
Normand • couple • ca
8
2026-10-26 • via Nuitee
U
ULLA • couple • dk
8
Super dejligt
Pros:

God beliggenhed- dejligt roligt.
Flotte badeværelser- dygtigt personale

Cons:

Der var lydt gennem loftet. Kunne høre børn løbe ovenpå.

2026-10-26 • via Nuitee