azuLine Hotel Bergantin

Hotels
8.3 (1194 reviews)
Albacete, 5-7 , San Antonio Bay , es

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Location
Cleanliness
Friendly staff
Good amenities
Cons:
Service issues
Food temperature
Room noise

Categories

Cleanliness
8.66
Overall the room is clean, as noted, though specific issues with noise were raised.
Service
8.13
Service was generally friendly, but some staff were perceived as dismissive.
Location
8.67
The location was described as good with beach access.
Room Quality
8.12
No kettle or fridge in room was noted; however, quality was acceptable.
Amenities
8.15
The rooftop bar and facilities were appreciated, though there was mention of some confusion.
Value for Money
8.61
Pleasant surprise considering the hotel's 3-star rating.
Food and Beverage
7.66
Food was average, with some criticisms about temperature and staff service.
Overall Experience
8.43
Overall pleasant experience with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 14:45

Property Description

Outdoor Swimming Pools and Wellness Amenities
Hotel Bergantin boasts 2 outdoor swimming pools, a hot tub, and a sauna, offering guests the perfect relaxation spot after a day of exploring S'Estanyol Beach.

Family-Friendly Activities and Sports Facilities
From a fitness centre to a children’s playground, mini football field, and tennis court, this hotel caters to guests of all ages. The games room with billiards and table tennis ensures endless entertainment for everyone.

Comfortable Rooms with Stunning Views
Each air-conditioned room at azuLine Hotel Bergantin features a furnished balcony, with some offering picturesque sea views. Enjoy modern amenities like satellite TV, a safe, and a private bathroom with complimentary toiletries.

Ready to experience the ultimate beachfront getaway at Hotel Bergantin? Book now to enjoy a memorable stay in Cala d’en Bou!

Important information:

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.

Pool bar and mini-club are not available in low season, from today until 04/26.

Only adults are allowed to access to our Sunset Terrace

All guests are subject to the house rules. Failure to comply with these rules may result in the property's refusal to admit guests.

- The Spa and the Wellness centre will remain closed during the low season. They will be reopen from MayGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Swimming pool: Closed from Sun, Nov 1, 2026 until Mon, Mar 1, 2027
Swimming pool: Closed from Sun, Nov 1, 2026 until Mon, Mar 1, 2027
Sauna is closed from 2027-04-30 until 2026-03-12
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IBZ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 2 years old to 11 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.3
Based on 1194 reviews
Cleanliness: 8.66
Service: 8.13
Location: 8.67
Room Quality: 8.12
Amenities: 8.15
Value for Money: 8.61
Food and Beverage: 7.66
Overall Experience: 8.43
C
Cagla couple tr
6
Pros:

You can walk to the center in less than 20 minutes and the walk is pretty nice and I liked how spacious the room was, the bed was HUGE! The food is pretty good

Cons:

It does not look like the photos they posted, it’s the same place but way less glamorous, the hotel is VERY old it depends on what you’re looking for, it was very cheap so i expected it to be like that. It’s giving 2000’s all inclusive hotels

2026-07-04 via Nuitee
C
Costa extended_group pt
5
Cons:

As comodidades eram mais pequenas do que pareciam nas fotografias, a casa de banho tinha uma foto de um gato com uma escova de dentes muito à toa, não trocaram as toalhas todos os dias, foi preciso ao terceiro dia irmos pedir, éramos 3 e eles disseram que não tinham toalhas lavadas suficiente e só deram duas, a casa de banho era mal limpa, sentimos durante todos os dias areia no chão e na banheira, no último dia deixaram uma toalha e uma fronha usadas (que não eram do nosso quarto) em cima do frigorífico.
O sofá cama e as camas não são muito confortáveis, e a única roupa de cama é o lençol

2026-07-03 via Nuitee
D
Diego couple it
7
Pros:

-aree solo adulti come piscina
-terrazza
-rapporto qualità prezzo

Cons:

-pulizia stanze quasi inesistente
-struttura un pò datata
-troppo inpostato su famiglie

2026-07-02 via Nuitee
C
Craig couple gb
8
Will stay again
Pros:

Great hotel, well located

Cons:

All good

2026-07-01 via Nuitee
M
Michez solo_traveller be
10
Superbe séjour
Pros:

L’hôtel est vraiment bien placé, il est propre, les chambres sont super, les deux piscines une plus calme et une plus mouvementée .. Personnel agréable et le buffet beaucoup de choix

2026-07-01 via Nuitee
L
Liam couple gb
1
Awful hotel, really not for me
Pros:

Nothing

Cons:

Everything, will never stay there again

2026-07-01 via Nuitee
M
Maria Grazia couple it
8
Tutto perfetto, da migliorare solo la cucina
Pros:

Pulizia, servizi e cordialità del personale.

Cons:

La qualità del ristorante

2026-06-29 via Nuitee
Y
YOUSEF couple kw
8
Pros:

المكان نظيف والمعامله من طاقم العمل ممتازه

Cons:

أوقات الوجبات ووقت إغلاق البار

2026-06-29 via Nuitee
J
Joana couple pt
8
2026-06-29 via Nuitee
N
Nicholas solo_traveller gb
9
Fantastic will
Pros:

Friendly staff , food was good

2026-06-28 via Nuitee
S
sara couple es
10
2026-06-28 via Nuitee
M
Miguel solo_traveller gb
10
2026-06-27 via Nuitee
S
Stuart solo_traveller gb
10
Pros:

It catered for all, singles, families, couples very friendly clientele.

Cons:

Only downside, aircon didn't work

2026-06-26 via Nuitee
B
Blanca Alejandra family_with_children es
5
Bueno podía ser mejor la verdad
Pros:

Las piscinas familiares para los niños

Cons:

La comida el personal , está poco cuidado y la mayoría del personal con poca formación

2026-06-26 via Nuitee
D
Dany Boy solo_traveller gb
1
Good hotel but the experience as been ruined for a simple invoice request
Pros:

Clean, comfy and good localization

Cons:

Upon check- in I request an invoice under my company as I am travelling for business. The ladies at the reception told me that they can't do it, and that I should contact the central by phone. I contacted the central and they told me I should contact the hotel reception by mail or through the booking.com app. I have contacted several time and always the same BOT reply that don't solve anything. I don't know what you guys are playing but clients doesn't have time and don't want to go throught all this headache for a simple invoice. This totally ruined my experience. Train your reception staff to do invoices.

2026-06-24 via Nuitee
P
Paula solo_traveller es
10
2026-06-24 via Nuitee
M
marloes extended_group nl
9
2026-06-24 via Nuitee
C
Christof couple at
7
All u can eat, all u can drink, all u can hear
Pros:

Wirklich freundliches Personal, sehr sauber, Drinks

Cons:

Sehr sehr dünne Wände, man hört von den Nachbarzimmern wirklich alles durch!!

2026-06-23 via Nuitee
G
Ghislain couple fr
10
2026-06-23 via Nuitee
H
Howard solo_traveller gb
6
Pros:

Booked this hotel for my son who travelling on his own. Informed the hotel that I had paid the deposit of £110.35 with my bank card but my son would pay the balance after his stay with his own bank card. My son was impressed with the hotel facilities and food etc and would recommend it. However when checking out he was told that because he was using a different bank card he would have to pay the full amount including the already paid deposit which would be refunded to me in 2-3 days. As the deposit was not refunded to me within the time frame I messaged the hotel to ask for the deposit to be refunded. After another 2-3 days I received a refund from the hotel for £102.56 although I had paid £110.35. I can only assume that the refund was paid in Euros instead of Sterling and the exchange rates had changed resulting in me receiving less than I had paid originally!! I've detailed this review so that the hotel understands that their impressive facilities have been undermined by poor customer service and to make others aware.

2026-06-22 via Nuitee