Hyatt Place Milford/New Haven

Hotels
Hyatt Place
8 (805 reviews)
190 Old Gate Lane , Milford , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Pleasant staff
Convenient location
Cons:
Room maintenance issues
Inconsistent amenities

Categories

Cleanliness
7.5
Multiple reviews noted issues with cleaning, such as knocking at an inappropriate time and water temperature inconsistency.
Service
9
Hotel staff were consistently described as pleasant and helpful, contributing positively to the stay.
Location
8
Location was convenient for some but not ideal for others due to distance from attractions.
Room Quality
6.5
Numerous complaints about room conditions, such as poor maintenance, uncomfortable beds, and temperature control issues.
Amenities
8.5
Amenities were satisfactory, though some items like microwaves were missing.
Value for Money
8.5
Overall perceived value aligns with expectations for the price range.
Food and Beverage
7.5
Breakfast received mixed reviews, with suggestions for improvement noted.
Overall Experience
8.5
Overall experience was positive, with many guests expressing a willingness to return despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:28

Property Description

Luxurious Accommodation
Hyatt Place Milford/New Haven offers 3-star accommodation with a hot tub, ensuring a comfortable and relaxing stay for guests. Each room is equipped with a private bathroom, providing convenience and privacy during your visit.

Convenient Amenities
Enjoy complimentary access to the fitness centre and free WiFi throughout the property. Start your day right with a delicious buffet breakfast featuring American options. Guests can also take advantage of the on-site business centre, ATM machine, and newspapers for added convenience.

Nearby Attractions
Located just minutes away from Yale University and New Haven city centre, explore the area's top attractions with ease. Whether you're here for business or leisure, our hotel's prime location offers easy access to key destinations.

Book your stay at Hyatt Place Milford/New Haven now for a memorable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HVN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 805 reviews
Cleanliness: 7.5
Service: 9
Location: 8
Room Quality: 6.5
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 8.5
A
Anthony couple au
10
Great place to stay
Pros:

Clean

2026-06-13 via Nuitee
A
Ashley family_with_children us
9
2026-06-08 via Nuitee
W
William family_with_children us
8
2026-06-07 via Nuitee
Y
Yu family_with_children us
7
Pros:

Joseph, the hotel receptionist, was very helpful and had an excellent service attitude. He helped me with many problems.

Cons:

The bed frame was too old; it either made strange noises or the mattress sagged in the middle. The lack of a microwave in the room was also inconvenient.

2026-06-05 via Nuitee
J
Jeanne couple us
10
Extremely clean and comfortable with an outstanding breakfast.
Pros:

The room was extremely clean and the sheets were better than average quality. The pillows were comfortable. I liked being able to make a cup of coffee or tea in the room. The TV had actual choices of movies to watch. The breakfast was serious good with so many choices.

Cons:

The bathtub was really nice and large, but there wasn't adequate hot water to take a bath.
It would have been nice if I had been asked if I was a Hyatt rewards member, because I didn't think about it until later.

2026-06-03 via Nuitee
G
GILDAS solo_traveller fr
9
Good place for a one night stay.
Pros:

Good place for a one night stay. Clean, easy to access

2026-06-02 via Nuitee
H
Harripersaud solo_traveller ca
8
2026-06-02 via Nuitee
P
Pu solo_traveller us
8
Pros:

Spacious room. More beds than stated in the description. Two queen beds, one queen sofa bed, and surprisingly one twin sofa bed.

Cons:

The hotel is going through construction on the floor where the self laundry facilities are located. That makes the washers and dryers unavailable. An announcement about the temporary inconvenience would help. Also the front desk staff seems unaware of the construction progress and tells the guests to check it out by themselves. That is unprofessional.

2026-05-30 via Nuitee
L
Larissa couple us
10
2026-05-26 via Nuitee
K
Karen solo_traveller us
8
2026-05-17 via Nuitee
C
crayon78 Family New York City, New York
6
Large room but too much noise
Pros:

Stayed here for one night, and it was okay. Easy to get to from I-95, plenty of free parking spots, and in a relatively quiet area. The room was large with separate areas for the bed and sofa bed, plenty of places to sit and relax. I didn’t mind that the room had no carpeting, and it seemed clean. My two biggest issues with the room were that the walls and doors were very thin, so it was very noisy (from both neighbors and hall noise), and the beds (regular and sofa bed) were way too soft for us to get any decent sleep (along with the noise). It worked for a one-night stay, but anything longer would have been difficult.

2026-05-14 via Tripadvisor
O
O9061CNwilliamd NONE Buffalo, Erie County, New York
10
Stay Here! Period, end of sentence!
Pros:

Listen. We didn't expect much from this place. The people at Hyatt corporate reservations were very difficult to work with as we tried to book 5 rooms for a sad family event. THEN, we spoke to and dealt with the people at the Hyatt Place Milford actual site and they were ALL BEYOND TERRIFIC!!! Not just as we continued to change, cancel, modify, confirm, ask for exceptions, re: our reservations before we got there, but, also every minute that we were on site for our 5 day stay - 7/24!!. Hyatt has these amazing people working 3 or 4 jobs at one time - check-ins, check-outs, bartending, cleaning at times, actually cooking meals for people in "The Placery"?? - EVEN at 10 PM!?!? We are seriously committed to lift all of these people up to Hyatt as THE BEST OF THE BEST:
Nazima - ESPECIALLY NAZIMA!!!, Carlos, Rogel, Abygail, Alfred, Tiffany, Jarrell, the kitchen staff, the housekeepers - ALL - were amazing. People. STAY HERE! Period, end of sentence.

2026-05-13 via Tripadvisor
M
Michael couple at
9
Pros:

Sehr freundlich uns unkompliziert.
Das Frühstück war ausreichend und gut.
Es sind auch genügend Parkplätze vorhanden...ideal, da das Hotel nicht fern von der Autobahn liegt.

2026-05-11 via Nuitee
V
Virginia solo_traveller us
10
Amazing
Pros:

Very clean and fully functional with a lot of amenities, 24 hour gym It’s right in the heart of everything. As a woman, I traveled alone and I felt completely safe. The staff is very kind and they also give you an itinerary for things to do. The housekeeping was great. The rooms were super clean. No complaints at all nowhere

2026-05-10 via Nuitee
A
Anna extended_group us
10
2026-05-09 via Nuitee
B
Brad couple us
9
2026-05-09 via Nuitee
J
John solo_traveller us
8
Cons:

The blinds don't completely seal the windows and since there are no curtains, a tremendous amount of outside light shines in the room

2026-05-07 via Nuitee
G
Gabe extended_group us
10
2026-05-05 via Nuitee
S
Shashank couple us
3
Pros:

Breakfast buffet was fine. Nice room size.

Cons:

Room AC. With ac, the room gets either too hot or too cold. Therefore, could not get a decent sleep. Additionally, the room window is hardly sound proof. Constant machinery noise from across the street.

2026-05-05 via Nuitee
B
Beth family_with_children us
10
Loved it. Will definitely come back
Pros:

Clean and well stocked rooms

Cons:

Breakfast wasn’t the best

2026-05-02 via Nuitee