Four Points by Sheraton Shanghai, Pudong

Hotels
•
Four Points by Sheraton
7.9 (288 reviews)
2111 Pudong Nan Road , Shanghai , CN
+86 21 5039 9999

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Good breakfast
Cons:
Old amenities
Bad smells
Dated rooms

Categories

Cleanliness
7.29
Some reviews mention bad smells in the room and issues with old amenities.
Service
8.76
Many reviews highlight friendly and helpful staff.
Location
8.8
Convenient location next to train stations and shopping areas.
Room Quality
7.25
A few comments mention dated rooms and noticeable wear.
Amenities
7.78
Amenities were described as outdated, but some guests appreciated the provision of essentials.
Value for Money
8.24
Considering the price, guests feel they receive fair value.
Food and Beverage
7.79
Breakfast was noted as good, but with limited variety.
Overall Experience
7.26
General experience is average, with room for improvement on several fronts.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:00

Property Description

Luxurious Riverside Hotel
Located along the picturesque Huangpu River, the Four Points by Sheraton Shanghai, Pudong offers a luxurious stay just minutes away from key attractions.

Spacious Rooms with River Views
Enjoy stunning views of the Huangpu River or the city from the spacious guest rooms equipped with modern amenities like a 32-inch flat-screen TV, personal safe, and tea/coffee making facilities.

Relaxation and Dining Options
Indulge in relaxation with a massage or sauna session, and savor Shanghainese and Chinese cuisine at Nian Feng or international dishes at Riverside Café.

Experience luxury and convenience at Four Points by Sheraton Shanghai, Pudong, your perfect retreat in Shanghai.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVG

Location

Guest Reviews

7.9
Based on 288 reviews
Cleanliness: 7.29
Service: 8.76
Location: 8.8
Room Quality: 7.25
Amenities: 7.78
Value for Money: 8.24
Food and Beverage: 7.79
Overall Experience: 7.26
B
Bryan wong • solo_traveller • my
10
2026-08-16 • via Nuitee
B
Buyan-Ochir • couple • mn
9
Pros:

Location

Cons:

Nothing

2026-08-15 • via Nuitee
B
BernieTomson • family_with_children • se
10
Great value and excellent service!
Pros:

A little worn down in places maybe, but overall great hotel. Great value, nice clean rooms, very comfy beds. Really close to subway, like 3 minutes. Very attentive staff, eager to make your stay comfortable. I also forgot a valuable item which they tracked down immediately. Very good concierge correspondence to sort out the best way to send it back to me. Highly recommend this hotel!

2026-08-10 • via Nuitee
文建 • solo_traveller • tw
8
2026-06-28 • via Nuitee
M
Mahmood • extended_group • pk
10
2026-06-20 • via Nuitee
M
Marna • solo_traveller • qa
3
Ok
Pros:

The bed was comfortable

Cons:

The internet does not work at all,

on the booking.com it mentioned that there is airport shuttle availability however I did send numerous messages to the hotel via,once I got to the hotel I asked them about the airport shuttle and they informed they don’t have,this should then not be advertised on booking.com

The breakfast can do with some western choices also.

AC was also not working,AC was either switched off for a whole night making it unbearable to sleep

2026-06-04 • via Nuitee
A
Ana • solo_traveller • pt
5
Cons:

On the last day, I had already checked out of the hotel, but my flight was only later in the day. I had a problem with my internet connection and asked the hotel reception for help so I could connect to their Wi-Fi. I had stayed at the hotel for five nights. Initially, one member of the reception staff refused to provide me with a Wi-Fi code. However, his colleagues at reception had to intervene so that I could be given access to the hotel’s free Wi-Fi.

2026-06-02 • via Nuitee
M
MICHAEL • solo_traveller • nz
10
2026-05-21 • via Nuitee
P
pascal • solo_traveller • fr
5
Cons:

Pas de bar pas de restaurant

2026-05-07 • via Nuitee
M
MARIO • couple • br
10
Ótima experiência
Pros:

Localização excelente. Pertissimobdo metro e do shopping.

2026-05-05 • via Nuitee
M
Maria • solo_traveller • de
7
2026-05-01 • via Nuitee
R
Rich • couple • us
9
Pros:

The breakfast was decent

2026-05-01 • via Nuitee
S
SAAD • couple • us
10
2026-04-30 • via Nuitee
C
Chun Yan • couple • hk
5
整體來說是不錯的，但下次我不會再住
Pros:

最遠的地方是前台服務人員禮貌十分之好，而且房間間隔不錯

Cons:

酒店位置偏遠距離市中心 雖然有地鐵直到
房間很殘舊 欠缺翻新

2026-04-09 • via Nuitee
E
Elke • couple • at
10
Pros:

Liegt gleich neben der Metro! Top Lage

2026-04-06 • via Nuitee
J
Jolun • solo_traveller • tw
8
2026-03-28 • via Nuitee
S
Syrymbet • family_with_children • kz
7
Cons:

Отель нуждается в косметическом ремонте!
Завтрак на 3 из 5!
Номера нуждаются в косметическом ремонте!
Персонал внимательный даже очень!
Забирают депозит в размере 900$ возврат обещают через 5-7 дней после выселения !
Отель староват во всех смыслах!

2026-03-10 • via Nuitee
K
Keanu • couple • us
9
2026-03-09 • via Nuitee
T
TAEKYUNG • extended_group • kr
4
2026-01-20 • via Nuitee
L
Lamin • solo_traveller • ch
7
Pros:

Ist super Hotel

2026-01-19 • via Nuitee