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Facilities
Property facilities
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Offsite parking discounted rates available
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Parking
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Non-smoking rooms
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Restaurant
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Family rooms
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Pets allowed
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Sauna
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Non-smoking throughout
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Private check-in/check-out
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Board games/puzzles
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Kid meals
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Outdoor furniture
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Coffee Shop on site
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Security alarm
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Key card access
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Private picnics
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Art gallery on site
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Wine release events
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Reception hall
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Secured parking
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Fishing nearby
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Horse riding nearby
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Snow sports gear
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Bicycle-friendly property
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Vegetarian menu options available
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Paddle boating nearby
Review Highlights
Categories
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Property Description
Unique Ice Experience
The Icehotel in Jukkasjärvi, Sweden offers a one-of-a-kind stay in rooms crafted entirely from ice, alongside warm rooms for a cozy retreat. The individually themed cold rooms, featuring hand-carved ice furnishings, provide a memorable and immersive experience for guests sleeping in thermal bags on reindeer hide-covered beds.
Gourmet Dining and Icebar
Indulge in traditional cuisine made from locally sourced ingredients at the on-site restaurant, and savor hot drinks in the warm lounge. For a truly chilling experience, head to the Icebar for cocktails served in ice glasses, adding a touch of luxury to your stay.
Activities and Adventures
Guests receive a complimentary entrance ticket to the Icehotel and can partake in exciting winter activities like dog sledding and snowmobile tours. In the summer, enjoy the midnight sun, while winter offers a chance to witness the mesmerizing northern lights.
Ready to experience the magic of the Icehotel? Book your stay now and create unforgettable memories in this icy wonderland.
Please note that check-in to cold rooms are from18:00 (storage for your luggage is provided if needed). Pets are only allowed in our Kaamos Standard and Kaamos Superior and we charge an extra 300 SEK per stay.
Please inform us well in advance of your arrival that you are traveling with a pet as the number of rooms for pets is limited.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 3 years old to 6 years old stay for SEK 300 per person per night when using an existing bed.
People no matter the age stay for SEK 300 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Die Winterlandschaft war überragend! Das Frühstück war richtig gut!
Der Transport von Kiruna war etwas umständlich bzw. Taxis Recht teuer.
Mycket bra frukost, massor att välja mellan
+ sehr freundlicher Empfang + Parken direkt am Haus (eigentlich nicht erlaubt)
+ einfache WiFi-Einwahl + Mückennetze am Fenster + Frühstück okay
+ sehr hilfsbereite Mitarbeiter /Upgrade auf "Artic Cabin" (Haus 92) wegen Mangel am Standardzimmer (Zimmer 33) vollkommen problemlos
+ kostenlose Besichtigung vom eigentlichen ICE-Hotel
- die Mängel (siehe Fotos) kehren das Positive in ein völlig negatives Bild um
- alle Gebäude sind dringend renovierungsbedürftig!
- Bilder auf der Web-Seite (Haus 92 = Bad = auf den Fliesen liegende Rohre wurde "entfernt" = extrem geschönt!
+ Preis-/Leistungsverhältnis unterirdisch! Die Preise im Sommer würden für ein 6-Sterne Hotel passen, aber hier wird einfach nur Schrott angeboten!!!
Att de fanns laddare för elbil
Att de var för varmt i rummet
Men annars var allt bra
Das Personal war super freundlich. Zudem konnte man sich die Eiszimmer angucken und das war echt atemberaubend schön.
Das Zimmer war schon etwas veraltet, ein paar Lampen gingen nicht und es gab leider keinen Kühlschrank. Da wir in einer Nebensaison vor Ort waren, war es auch mit dem Essen gehen nicht so einfach.
Wir haben eine Nacht in der kalten Suite verbracht und hatten durchaus Respekt davor. Die Ausrüstung, die man geliehen bekommt - insbesondere die Stiefel - hält einen aber wirklich gut warm! Unsere Nacht war definitiv nicht die beste, aber ein wirklich einmaliges Erlebnis inmitten phantastischer Kunst.
Tolles und super hilfsbereites Personal!
Das gemeinsame Bad/Umkleidezimmer erinnert eher an eine Jugendherberge als ein 4-Sterne-Hotel. Falls man schnell friert, würde ich gleich etwas dicker angezogen in den Schlafsack gehen.
Die warmen Zimmer sind wirklich groß und komfortabel. Tolle Sauna, leckeres Frühstück mit großer Auswahl und super nettes Personal. Wir haben uns sehr wohl gefühlt!
Im Mai hält sich die Auswahl an Optionen fürs Abendessen sehr in Grenzen; das Homestead ist in der Zeit geschlossen und das Restaurant ist sehr teuer, insbesondere für jeden Tag.
We had an extraordinary time at the Ice Hotel, although we stayed at one of the warm rooms :) The art and story behind this hotel is astonishing and an experience in itself. Everything is set up to be easy and for you to explore the nature as much as possible. The frozen river, the sledges, the spa overlooking endless snow, but also the availability of proper clothes to enjoy all the activities - make your stay unforgetable. Probably the most packed 3 days vacation we had, but worth every second.
Sehr schönes und geräumiges Holzhaus...die Gegend rund um Jukkasjärvi ist traumhaft.
Wir haben auf der spannenden geführten Tour sogar zwei Elche gesehen. Die Eiszimmer waren spannend anzusehen,auch wenn man dich nicht vorstellen kann in so einem Zimmer zu schlafen😂
Da wir leider ausserhalb der Saison waren,gab es viele Attraktionen die wir nicht machen konnten
Bra rum ochbtrevligt bemötande vid ankomst
Restaurangen en besvikelse. Mat OK och frukosten riklig och bra. Mindre bra var attityden på kvällen och oviljan infria ett matönskemål och att inte kunna ge ett kvitto. Dra ner totalbetyget för besöket.
Vi bodde i ett vanligt rum. Rent å fräscht!
We got to visit the ice Hotel 365 during our stay, we had a lot of fun there. The cabin is well decorated, comfortable and clean. The small kitchen is great, we were able to make some tea and coffee. Breakfast was pretty good, lots of choices.
We were there in the shoulder season, not many activities open. Part of the hotel exhibition was closed, as ice was melting.
No dish soap provided and no sponge for the kitchen, which is weird when they provide plates and stuff.
One major thing to complain about is not exactly the hotel but Booking.com. I made the reservation and immediately decided to add one more day since it was Black Friday. Thinking it would be easier for them to manage, I changed the booking to add another day. Somehow they changed my booking condition from fully refundable to non-refundable without any warning. As we traveled by train and the tickets were not released yet by the time I made that reservation. I had to get through a lot of stress.Talked to both hotel and client service from booking.com, nobody would make the effort to resolve this. I am very disappointed about booking.com.
I loved the unique experience of sleeping in a cold room. It was the highlight of my trip. The staff were great. I also had the 6 course "Ice" menu at the restaurant. It was one of the best meals I've ever had!! If you stay here, spend the extra money for this meal. I loved it
Nothing. It was a fabulous stay!
The space is quite large and very quiet, and the property is also in a great location, close to the reception. The bedding is clean and comfortable, and the mattress is moderately firm with good support.
The hotel restaurant serves very fresh ingredients and the food is delicious, making it—apart from the ice rooms—the best experience at the Ice Hotel.
For guests who have just arrived with a lot of luggage, the directions and information on where to check in are not very clear, which causes considerable inconvenience.
In addition, the reception staff are not particularly welcoming and only provide brief answers to questions, without proactively offering any relevant information or guidance.
The in-room facilities are relatively basic, especially the so-called kitchenette, which only includes a microwave and a very small kettle, making it virtually impossible to cook meals. The instant coffee and tea provided in the room also seem to have been there for quite some time and are not particularly fresh.
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