Hotel Fenix Family by ALEGRIA

Hotels
•
Alegria Hotels
7 (1035 reviews)
Paseo Central, 44, Urbanización Playa Serena , Roquetas de Mar , es

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Children allowed

Facilities

Clubhouse
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for money
Spacious rooms
Nice pool
Cons:
Poor cleanliness
Food quality and variety issues
Some amenities outdated

Categories

Cleanliness
6
Several mentions about poor cleaning and maintenance.
Service
8
Staff were frequently described as friendly and helpful.
Location
8
Guests appreciated the location close to the beach.
Room Quality
7
Rooms were generally spacious and comfortable, though some complained about maintenance.
Amenities
7
Pool and animations were highlighted positively, but some areas need updates.
Value for Money
8
Guests felt they received good value for the price paid.
Food and Beverage
5
Many complaints about food variety and quality.
Overall Experience
7
Mixed reviews; some enjoyed their stay while others had significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:16

Property Description

Swim, Play, Relax

The Fenix Family hotel in Roquetas de Mar offers 3 pools, 2 tennis courts, and proximity to Serena beach, perfect for a fun-filled family vacation.

Delightful Dining

Enjoy buffet meals, show cooking, and snacks at the hotel’s restaurant, café, and poolside bar, all while experiencing a taste of local and international cuisine.

Explore Andalucía

Discover the beauty of Andalucía with the help of the hotel’s 24-hour reception staff, who can assist with recommendations, car rentals, and airport shuttle services.

To immerse yourself in a perfect blend of leisure and exploration, book your stay at Fenix Family today.

Important information:

Please note:

- Parking is subject to availability, as spaces are limited.
- When booking more than 5 rooms, different policies and additional supplements may apply.
- If you are traveling with pets, there is a supplement of EUR 10 per pet per night. A maximum of 1 pet per room is allowed (maximum weight 8 kg).
- Guests must show a valid ID and credit card upon check-in. Please note that all special requests are subject to availability and may include additional charges.
- Stag or bachelorette parties or similar parties cannot be held at this accommodations.Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LEI

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7
Based on 1035 reviews
Cleanliness: 6
Service: 8
Location: 8
Room Quality: 7
Amenities: 7
Value for Money: 8
Food and Beverage: 5
Overall Experience: 7
S
sergio • family_with_children • es
6
2026-06-13 • via Nuitee
M
Maria Dolores • solo_traveller • es
3
2026-06-13 • via Nuitee
J
Juan • extended_group • es
10
2026-06-11 • via Nuitee
A
Ana Isabel • solo_traveller • es
9
Pros:

La habitación y las instalaciones

Cons:

La comida es pesima

2026-06-11 • via Nuitee
L
López Rodriguez • solo_traveller • es
6
Pros:

La limpieza qué había en el comedor

Cons:

La piscina,poco comoda

2026-06-11 • via Nuitee
A
Antonio • family_with_children • es
6
Aceptable tirando a justo,supongo que será por el precio
Pros:

Las instalaciones y la habitación

Cons:

La poca variedad de comida

2026-06-11 • via Nuitee
E
Esther • solo_traveller • es
6
Pros:

La cama muy cómoda y amplia.

Cons:

Poca variedad en la comida

2026-06-11 • via Nuitee
R
Romero • family_with_children • es
6
Corto pero agradable
Cons:

Poca variedad de comida

2026-06-11 • via Nuitee
P
Pérez Paiz • solo_traveller • es
10
2026-06-11 • via Nuitee
P
Penin • solo_traveller • es
9
VOLVERE
Pros:

Fui por trabajo y lamentablemente no pude disfrutar de los servicios extras, pero volveré para disfrutar de el resto de servicio ya que supero mis expectativas

Cons:

nada

2026-06-11 • via Nuitee
A
Antonio Gabriel • solo_traveller • es
1
Pros:

Nada

Cons:

No me gusto nada de este hotel no lo recomiendo personal antipatico la habitacion me la dieron 2 horas despues de yegar nos sacaron de la piscina a las 4 de la tarde

2026-06-10 • via Nuitee
F
FCO JOSE • solo_traveller • es
8
Pros:

La piscina

Cons:

Habitación sin interruptores en cama principal

2026-06-10 • via Nuitee
F
FCO JOSE • solo_traveller • es
7
Bien
Pros:

Piscina

Cons:

Habitación sin interruptores cercanos cama principal

2026-06-10 • via Nuitee
J
Jurado Chicano • couple • es
3
2026-06-10 • via Nuitee
J
José Antonio • solo_traveller • es
8
Pros:

Hotel para pasar en familia calidad /precio

Cons:

Esta todo acorde con su calidad / precio....el desayuno es poco variado y café malillo por aportar algo...

2026-06-09 • via Nuitee
J
Jose Francisco • solo_traveller • es
9
2026-06-09 • via Nuitee
I
Irene • solo_traveller • es
8
Bastante bien
Pros:

El hotel está bastante bien,típico de todo incluido. Tuve un problema con la habitación y fueron muy amables y me lo solucionarln

Cons:

El buffet no vale mucho el de la cena, pero como casitodos. No tiene persianas. Aunque hay buenas cortinas, pero entraba luz

2026-06-09 • via Nuitee
R
Ruiz Ramírez • family_with_children • es
9
2026-06-09 • via Nuitee
M
Manuel David • solo_traveller • es
8
2026-06-08 • via Nuitee
R
Rafael Luque Polo • solo_traveller • es
8
Buena relación calidad precio
Pros:

La ubicación y el trato de las camareras de piso ...geniales

Cons:

Si lo que buscas es tranquilidad , no es tu hotel....muchos niños
La recepción salvo uno con coleta pelo blanco, que fue súper educado y eficaz , el resto un poco secas.

2026-06-08 • via Nuitee