Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location (adjacent to train station and close to city centre)
Friendly/helpful staff
Clean and comfortable rooms noted by many guests
Good and varied breakfast
Family-friendly (kids stay free, small pool for rainy days)
Cons:
Noise from construction, drills, minibar or AC reported
Rooms dated (old carpets) and in need of renovation
Breakfast and restaurant perceived as expensive
Paid parking and limited/small pool/wellness area
Occasional rude staff and very hard extra beds

Categories

Cleanliness
7.3
Mixed comments: many guests reported clean rooms, but there are repeated notes about old carpets, unclean coffee cups and a noisy minibar/AC issue affecting perceived cleanliness.
Service
8.6
Generally praised as attentive and good service (staff described as excellent and helpful), with a few reports of a rude manager or staff tired at end of shift.
Location
9.6
Consistently highlighted as a major strength: perfect/ideal location next to the train station and very close to the city centre.
Room Quality
6.8
Several guests noted rooms are dated (old carpets, in need of renovation), issues with uncomfortable extra beds and AC blowing cold air that can't be controlled.
Amenities
7.2
Amenities are basic: small pool and compact wellness area, on-site parking available (but paid), minibar and parking criticisms present.
Value for Money
6.9
Mixed value perception: some guests felt it was decent value, while many called out expensive breakfast, paid parking and occasional extra costs reducing perceived value.
Food and Beverage
7.9
Breakfast is frequently praised for variety and quality, but considered expensive by multiple guests; restaurant noted as pricey and sometimes closed without notice.
Overall Experience
8.9
Overall positive experience driven by excellent location and generally good staff, tempered by dated rooms, extras costs and occasional noise or service lapses.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:18

Property Description

Modern Accommodation and Spa Area

Located just next to the Freiburg Concert Hall, Novotel Freiburg am Konzerthaus offers modern accommodation with fine furnishings. Guests can unwind at the spa area after exploring the historic old town, just a 10-minute walk away.

Delicious Dining Options

Start your day with a varied breakfast buffet and savor local and international cuisine at La Rotonde restaurant with a summer terrace. For a relaxing evening, head to the Scotch Corner bar for drinks and snacks.

Convenient Amenities

Enjoy complimentary Wi-Fi in all public areas and rooms during your stay. With Freiburg Central Train Station a mere 100 meters away and the iconic Freiburg Münster Cathedral just a 5-minute drive, Novotel Freiburg am Konzerthaus offers convenience at your fingertips.

Book now to experience a perfect blend of comfort and convenience at Novotel Freiburg am Konzerthaus!

Important information:

Guests who booked the room with the breakfast option can bring up to 2 children (15 or younger) to the breakfast buffet free of charge. In addition, 2 children aged 15 or under can stay in existing beds of the room with the parents or grandparents free of charge.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BSL

Location

Guest Reviews

7.9
Based on 5883 reviews
Cleanliness: 7.3
Service: 8.6
Location: 9.6
Room Quality: 6.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.9
Overall Experience: 8.9
T
Tino • couple • ch
10
2026-10-30 • via Nuitee
H
Hippolyte • family_with_children • fr
5
Pros:

Bon emplacement

Cons:

Piscine trop petite et eau froide, mobilier des chambres pas moderne

2026-10-30 • via Nuitee
A
Anna • family_with_children • ee
6
Guests must be informed about works and noise on checkin and provided with room away from the noisy works!
Pros:

Well located.

Cons:

Reparing works and workers infront of our door. Drills and noise from the morning. Cold air always blowing from AC and remote control cannot stop it.

2026-10-30 • via Nuitee
O
Olli 71 • couple • de
8
Pros:

Kühlschrank

Cons:

Parken für 23 Stunden : 27,50 €
Zimmer sind renovierungsbedürftig bzw. in die Jahre gekommen.

2026-10-30 • via Nuitee
D
Danielle • family_with_children • au
9
2026-10-28 • via Nuitee
F
fowziya • family_with_children • ch
10
2026-10-26 • via Nuitee
G
gabriela • family_with_children • ch
8
2026-10-25 • via Nuitee
C
Corinne • family_with_children • fr
9
Emplacement parfait, belles prestations
2026-10-25 • via Nuitee
L
Lautenschläger • family_with_children • de
5
Pros:

Das Hotel hat eine perfekte dort aus perfekt in alle Richtungen am Starten.

2026-10-25 • via Nuitee
M
Marc • family_with_children • ch
8
2026-10-24 • via Nuitee
2
204589 • couple • ch
5
Cons:

Die Minibar hat mitten in der Nacht gebrummt. Der Preis für ein Frühstückmist übrerissen. Die Kaffetassen im Zimmer waren nicht sauber.

2026-10-24 • via Nuitee
K
Katarina • family_with_children • de
7
2026-10-24 • via Nuitee
I
Isabel • family_with_children • de
8
Familienurlaub
Pros:

Sehr gut für Familien geeignet durch die zentrale Lage zwischen Hauptbahnhof und Innenstadt. Alles in 5 min gut zu Fuß zu erreichen: Geschäfte, Restaurants , ÖPNV.
Kinder übernachten kostenlos auf dem Schlafsofa im Elternzimmer, ein kleiner Pool für Regentage steht auch zur Verfügung.

2026-10-23 • via Nuitee
A
Ana Virginia • solo_traveller • gt
10
Pros:

El servicio muy bueno y no digamos la ubicación, porque está a pie de la estación de tren y a pocas cuadras del centro de Freiburg. Muy buen desayuno.

2026-10-23 • via Nuitee
I
Iris • solo_traveller • de
5
Pros:

Lage

Cons:

Alter Teppichfussboden

2026-10-23 • via Nuitee
T
Tim • family_with_children • de
7
2026-10-23 • via Nuitee
M
Memetali • family_with_children • fr
10
2026-10-23 • via Nuitee
J
Jason • family_with_children • gb
7
2026-10-21 • via Nuitee
G
Gerd • couple • de
8
ideal für Konzerthausbesucher
Pros:

lage zum konzerthaus ideal

2026-10-20 • via Nuitee
L
Luigi • family_with_children • ch
7
Pros:

Spacious room

Cons:

Manager at the reception extremely rude

2026-10-20 • via Nuitee