Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
High prices for breakfast
Cleanliness issues
Underwhelming amenities

Categories

Cleanliness
7.25
Multiple reviews mentioned issues with cleanliness, specifically regarding rooms not being properly cleaned.
Service
8.75
Service was generally described positively, although some reviews noted it could be improved during peak times.
Location
9.25
The location received high praise across several reviews for its convenience and accessibility.
Room Quality
7.75
Rooms were noted as decent but showing signs of wear, and some guests reported heating issues.
Amenities
7.75
Spa and wellness offerings were seen as underwhelming along with some amenities not being well maintained.
Value for Money
7.75
Many reviews highlighted the high costs of services and breakfast as being not justified.
Food and Beverage
7.25
Breakfast quality and variety received criticism, and the overall food service was described as chaotic.
Overall Experience
8.25
Despite some shortcomings, the experience was generally positive with particular emphasis on the location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:29

Property Description

Modern Accommodation and Spa Area

Located just next to the Freiburg Concert Hall, Novotel Freiburg am Konzerthaus offers modern accommodation with fine furnishings. Guests can unwind at the spa area after exploring the historic old town, just a 10-minute walk away.

Delicious Dining Options

Start your day with a varied breakfast buffet and savor local and international cuisine at La Rotonde restaurant with a summer terrace. For a relaxing evening, head to the Scotch Corner bar for drinks and snacks.

Convenient Amenities

Enjoy complimentary Wi-Fi in all public areas and rooms during your stay. With Freiburg Central Train Station a mere 100 meters away and the iconic Freiburg Münster Cathedral just a 5-minute drive, Novotel Freiburg am Konzerthaus offers convenience at your fingertips.

Book now to experience a perfect blend of comfort and convenience at Novotel Freiburg am Konzerthaus!

Important information:

Guests who booked the room with the breakfast option can bring up to 2 children (15 or younger) to the breakfast buffet free of charge. In addition, 2 children aged 15 or under can stay in existing beds of the room with the parents or grandparents free of charge.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BSL

Location

Guest Reviews

8
Based on 5755 reviews
Cleanliness: 7.25
Service: 8.75
Location: 9.25
Room Quality: 7.75
Amenities: 7.75
Value for Money: 7.75
Food and Beverage: 7.25
Overall Experience: 8.25
A
Anita • solo_traveller • de
9
Hotel auch gut für Familien mit Kindern
Pros:

Die Betten sind sehr groß und bequem, auch die ausklappbare Schlafcouch. Die Zimmer sind sehr groß und haben einen Minikühlschrank. Das Personal ist freundlich. Für Kinder steht in der Lobby eine XBOX.

Cons:

Der TV im Zimmer und der Pool im Spabereich ist recht klein. Je nachdem welches Zimmer man bekommt, kann die Straßenseite bei offenem Fenster laut sein - allerdings gibt es schalldichte Fenster. Wer gut auch bei geschlossenem Fenster schläft und die Klimaanlage ausreicht, wird gut schlafen. Die Leselampen sind nicht sehr hell.

2026-08-08 • via Nuitee
C
Cornel • solo_traveller • ro
9
2026-08-07 • via Nuitee
K
Kohn-Meisolle • solo_traveller • de
7
Pros:

Die Lage des Hotels ist perfekt. Das Parkhaus ist gut gelegen und die Rezeption schnell erreichbar. Man erreicht super schnell zu Fuß die Innenstadt.

Cons:

Das Personal könnte noch etwas freundlicher und zuvorkommend auftreten.
Der Badewannenablauf ist undicht. Die Duschseife war leer.

2026-08-07 • via Nuitee
P
Paul • solo_traveller • nl
8
2026-08-07 • via Nuitee
D
Dr. Dieter • couple • de
4
Nicht empfehlenswert.
Pros:

Das Zimmer

Cons:

Zu wenig Handtücher

Kein spezielles Angebot für Veganer, bei einem Hotel dieser Kategorie und in der Öko-Stadt Freiburg inakzeptabel.

2026-08-07 • via Nuitee
A
Andreas • family_with_children • de
9
2026-08-07 • via Nuitee
A
Albert • family_with_children • es
7
Cons:

No se podia ajustar bien la temperatura en la habitacion. Si teniamos el aire cerrado todavia salia aire

2026-08-07 • via Nuitee
M
Monika • couple • de
9
2026-08-06 • via Nuitee
M
Martijn • family_with_children • nl
6
2026-08-06 • via Nuitee
A
Anna • solo_traveller • nl
8
Mooie locatie, heel aangename bedden
Pros:

Locatie

Cons:

Zwembad was supervol, onze extra bed was niet klar

2026-08-05 • via Nuitee
H
Helen • family_with_children • de
8
Pros:

Frühstück gut. Rührei sehr lecker. Preis recht hoch aber die Kids waren umsonst daher ging es wieder vom Preis her.

Cons:

Mehr Möglichkeiten um Handtücher aufzuhängen im Zimmer

2026-08-05 • via Nuitee
I
ignacio • family_with_children • es
9
2026-08-05 • via Nuitee
M
Mahfam • solo_traveller • ca
10
2026-08-05 • via Nuitee
R
Rebecca • solo_traveller • de
10
2026-08-05 • via Nuitee
L
Lefteris • couple • gr
6
2026-08-05 • via Nuitee
I
isabella • family_with_children • br
9
2026-08-05 • via Nuitee
M
Maria • family_with_children • de
10
2026-08-05 • via Nuitee
W
Wojciech • couple • pl
3
Ten hotel broni się tylko lokalizacja.
Pros:

Lokalizacja

Cons:

Stare wyposażenie łazienki,brudno.Na wykładzinie ogromna plama,wysoka cena,śniadanie bardzo średnie.

2026-08-04 • via Nuitee
T
Therese • family_with_children • se
9
2026-08-04 • via Nuitee
J
Joyce • solo_traveller • be
9
2026-08-04 • via Nuitee