Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
High prices for breakfast
Cleanliness issues
Underwhelming amenities

Categories

Cleanliness
7.25
Multiple reviews mentioned issues with cleanliness, specifically regarding rooms not being properly cleaned.
Service
8.75
Service was generally described positively, although some reviews noted it could be improved during peak times.
Location
9.25
The location received high praise across several reviews for its convenience and accessibility.
Room Quality
7.75
Rooms were noted as decent but showing signs of wear, and some guests reported heating issues.
Amenities
7.75
Spa and wellness offerings were seen as underwhelming along with some amenities not being well maintained.
Value for Money
7.75
Many reviews highlighted the high costs of services and breakfast as being not justified.
Food and Beverage
7.25
Breakfast quality and variety received criticism, and the overall food service was described as chaotic.
Overall Experience
8.25
Despite some shortcomings, the experience was generally positive with particular emphasis on the location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 23:29

Property Description

Modern Accommodation and Spa Area

Located just next to the Freiburg Concert Hall, Novotel Freiburg am Konzerthaus offers modern accommodation with fine furnishings. Guests can unwind at the spa area after exploring the historic old town, just a 10-minute walk away.

Delicious Dining Options

Start your day with a varied breakfast buffet and savor local and international cuisine at La Rotonde restaurant with a summer terrace. For a relaxing evening, head to the Scotch Corner bar for drinks and snacks.

Convenient Amenities

Enjoy complimentary Wi-Fi in all public areas and rooms during your stay. With Freiburg Central Train Station a mere 100 meters away and the iconic Freiburg Münster Cathedral just a 5-minute drive, Novotel Freiburg am Konzerthaus offers convenience at your fingertips.

Book now to experience a perfect blend of comfort and convenience at Novotel Freiburg am Konzerthaus!

Important information:

Guests who booked the room with the breakfast option can bring up to 2 children (15 or younger) to the breakfast buffet free of charge. In addition, 2 children aged 15 or under can stay in existing beds of the room with the parents or grandparents free of charge.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BSL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 22 per day.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 5451 reviews
Cleanliness: 7.25
Service: 8.75
Location: 9.25
Room Quality: 7.75
Amenities: 7.75
Value for Money: 7.75
Food and Beverage: 7.25
Overall Experience: 8.25
S
Sigit • solo_traveller • de
8
Pros:

location

Cons:

breakfast very standard. Room is over my budget, but other hotels with lower reviews offered more or less the same price at the day I was visiting the city.

2026-06-13 • via Nuitee
H
Henning • solo_traveller • de
10
2026-06-13 • via Nuitee
G
Gerard • solo_traveller • nl
8
Ok
Pros:

Ok

Cons:

Weinig stopcontacten

2026-06-13 • via Nuitee
R
Rosa • couple • es
8
Bueno
2026-06-12 • via Nuitee
J
Jean-Pierre • solo_traveller • ch
10
Pros:

La situation, la taille de la chambre, le confort du lit et le buffet de petit-déjeuner.

Cons:

Rien, sauf peut-être l'absence de parking moto gratuit. Possible, mais à quelques centaines de mètres.

2026-06-12 • via Nuitee
P
PILAR • solo_traveller • es
7
Pros:

Cerca de la estación de tren y del centro histórico

Cons:

No funcionaba el extractor del aseo, la bañera un poco alta para entrar y salir.

2026-06-12 • via Nuitee
G
G. H.J. • solo_traveller • nl
8
Pros:

Zeer klantvriendelijk hotel. Groot inlevingsvermogen bij het personeel. We zijn uitstekend geholpen in de situatie waarin we verzeild zijn geraakt. Chapeau.

Cons:

Niets

2026-06-12 • via Nuitee
I
Igor • solo_traveller • pl
10
2026-06-12 • via Nuitee
R
Rüdiger • couple • de
8
Wie schon seit mehr als 15 Jahren immer wieder besucht, gutes Hotel in zentraler Lage.
Pros:

Alles in Ordnung, besuche das Hotel schon seit Anfang der 2000er Jahre für kürzere und längere Aufenthalte in Freiburg.

2026-06-12 • via Nuitee
C
Christian • solo_traveller • de
8
Pros:

Lage

Cons:

Kleines Zimmer

2026-06-12 • via Nuitee
A
Achim • solo_traveller • de
8
2026-06-12 • via Nuitee
B
Beat • couple • ch
9
Hat unsere Erwartungen übertroffen
Pros:

Gute Ausstattung
Bequeme Betten
Super Lage

Cons:

—-

2026-06-11 • via Nuitee
B
bruno • extended_group • fr
5
Bof bof
Pros:

Emplacement

Cons:

Petit déjeuner cher et pas exceptionnel, parking cher

2026-06-11 • via Nuitee
S
Sakshi • family_with_children • de
9
2026-06-11 • via Nuitee
M
Marco • solo_traveller • de
3
2026-06-10 • via Nuitee
M
Marco • solo_traveller • de
3
2026-06-10 • via Nuitee
V
Victor • solo_traveller • ch
10
2026-06-10 • via Nuitee
C
crrlcx • family_with_children • de
6
2026-06-10 • via Nuitee
O
Olga • couple • ca
9
Great hotel, highly recommend!
Pros:

Location was excellent and rooms were soundproof, large and comfortable.

Cons:

I just wish there were receptacles next to the bedsides for charging electronics.

2026-06-10 • via Nuitee
J
Joan • solo_traveller • es
7
Aceptable
Pros:

La ubicació de l'hotel próxim a l'estació de tren i el centre àntic.

Cons:

La climatització de la habitació. No funcionava el termostat de l'aire condicionat i feia fresca. Vaig tenir que demanar un calefactor i un altre cubre llit.

2026-06-10 • via Nuitee