Hotel Princesa De Eboli

Hotels
8.2 (1915 reviews)
Pablo Picasso, 10 , Pinto , es

listing image 1
Show all photos
Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Spacious rooms
Friendly staff
Variety in breakfast options
Cons:
Cleanliness issues
Slow breakfast service
Room maintenance needed

Categories

Cleanliness
7.28
Issues with room cleanliness mentioned; not cleaned for 4 days.
Service
9.25
Prompt service when room issues arose; staff described as correct and friendly.
Location
9.29
Location is excellent, close to shopping and theme parks.
Room Quality
8.24
Spacious rooms mentioned positively alongside some issues with furnishings.
Amenities
7.77
Basic amenities are provided but issues noted with bedding and kitchen equipment.
Value for Money
8.23
Generally good value for the location and size of accommodations.
Food and Beverage
6.78
Breakfast variety appreciated but quality and service speed were lacking.
Overall Experience
8.75
A fair experience overall but several notable issues that detracted from the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-05 09:42

Property Description

Modern Hotel in Madrid's Pinto District

Luxurious Rooms with Kitchen Option
Experience comfort and convenience in our modern rooms equipped with a kitchen for an additional charge. Stay connected with complimentary WiFi during your stay.

Delicious Dining Options
Indulge in a variety of international cuisines at our hotel's restaurant or unwind with a drink at the lobby bar.

Convenient Location for Entertainment and Shopping
Enjoy easy access to Warner Bros Theme Park and central Madrid. Explore nearby sports facilities and the Plaza de Eboli Shopping Centre just a short walk away.

Book now to experience a perfect blend of luxury and convenience at Sercotel Princesa de Eboli!

Important information:

Please note that use of the kitchen in rooms carries a EUR 30 surcharge per stay, to be paid upon arrival.

When booking 5 or more rooms, different policies and additional charges might apply.

The hotel has all common areas, lounges and restaurant areas adapted for people with reduced mobility, but not 100% of our rooms. Please, if this is your case, contact the hotel before your arrival to arrange a room that meets your needs.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 12 per day.

Location

Guest Reviews

8.2
Based on 1915 reviews
Cleanliness: 7.28
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 7.77
Value for Money: 8.23
Food and Beverage: 6.78
Overall Experience: 8.75
F
Francisco J • couple • es
7
Pros:

Ubicacion y precio

Cons:

Habitacion doble con camas individuales y baño muy antiguo

2026-06-06 • via Nuitee
L
Luisa • solo_traveller • es
8
Pros:

Muy amplio

Cons:

La climatización de la habitación

2026-06-05 • via Nuitee
F
Francisco Javier • solo_traveller • es
8
Cons:

El aparato de aire acondicionado hace mucho ruido.

2026-06-05 • via Nuitee
A
arenas romero • solo_traveller • es
10
Pros:

El colchón me pareció espectacular

Cons:

No encontré nada que me hiciese pensar tal extremo

2026-06-05 • via Nuitee
R
ROMUALDO • solo_traveller • br
1
Calor sem ar condicionado
Pros:

Limpeza, espaço e áreas comuns

Cons:

Experiência horrível. Fomos em duas famílias, cada uma ficou em um apartamento, 321 e 304 e tivemos problemas com o ar condicionado dos dois apartamentos. O apartamento que peguei (321) o ar condicionado só funcionava da sala, os ar condicionados dos 2 quartos não funcionaram, passamos um calor imenso na primeira noite.. Relatei ainda no primeiro dia o fato mas disseram que não tinha como mudar a gente de apartamento e nem tinha pessoal da manutenção. No segundo dia bem cedo veio um técnico e tentou consertar, mas não resolveu. Como o ar condicionado não voltou a funcionar tivemos que implorar muito para mudar o nosso apartamento na segunda noite. Após muito insistência e idas e vindas na recepção trocaram a gente para o apartamento 404, mas o transtorno de uma primeira noite mal dormida e boa parte do segundo dia não foi superado.

2026-06-05 • via Nuitee
L
Lucía • solo_traveller • es
6
2026-06-04 • via Nuitee
M
María • solo_traveller • es
10
2026-06-04 • via Nuitee
M
Marcelo • solo_traveller • es
10
Pros:

Personal del hotel princesa eboli excelente

2026-06-03 • via Nuitee
A
Ana • extended_group • es
10
2026-06-03 • via Nuitee
A
Almeida • solo_traveller • es
9
Pros:

Muy bonito el hotel

2026-06-03 • via Nuitee
J
JIE • extended_group • cn
10
2026-06-03 • via Nuitee
I
Idalisa • family_with_children • es
7
Pros:

La habitación preciosas, con camas muy cómodas y el lavabo perfecto. El desayuno óptimo con mucha variedad

Cons:

La única cosa negativa ha sido el aire acondicionado, estábamos en plena ola de calor y el aire no enfriaba! Llamamos al servicio técnico que principio lo arregló el primer día, pero el día siguiente siguió sin funcionar y pasamos una noche infernal.

2026-06-02 • via Nuitee
P
Paupério • solo_traveller • pt
8
2026-06-02 • via Nuitee
L
Lara • family_with_children • es
7
Pros:

Habitación confortable

Cons:

Parking con plazas minúsculas , personal mayormente amable a excepción de dos personas . Una recepcionista inepta y una camarera que dejó mucho que desear

2026-06-02 • via Nuitee
S
Sandra • couple • es
7
2026-06-01 • via Nuitee
O
Oscar • couple • es
7
Fin de semana agradable
Pros:

Estaba todo correcto

2026-06-01 • via Nuitee
S
Silvia • family_with_children • es
1
Horrible
Pros:

Horroroso el ruido de los ventiladores exteriores de oían dentro de la habitación !!
Hotrible !!

Cons:

La habitación nada insonorizada
Ni ojo pegamos

2026-06-01 • via Nuitee
A
Ana Belen • family_with_children • es
10
2026-06-01 • via Nuitee
C
Cristina • solo_traveller • es
10
2026-05-31 • via Nuitee
J
Joseba • solo_traveller • es
10
2026-05-31 • via Nuitee