Portsmouth Marriott Hotel

Hotels
•
Marriott Hotels & Resorts
8.1 (3354 reviews)
Southampton Road , Portsmouth , gb
+442392383151

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Cons:
Hard mattresses
High Wi-Fi charges
Expensive parking

Categories

Cleanliness
8.54
The rooms are described as clean and well-maintained.
Service
8.81
Staff are consistently praised for being friendly and helpful.
Location
8.55
Convenient location with ample parking options.
Room Quality
7.5
Several mentions of hard mattresses and discomfort.
Amenities
7.53
Limited amenities mentioned; some dissatisfaction about Wi-Fi costs.
Value for Money
7.79
Some reviews suggest that parking fees and restaurant prices are excessive.
Food and Beverage
8.04
Breakfast received good reviews but noted to be on the lukewarm side.
Overall Experience
8.01
Overall pleasant experience but with notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 19:06

Property Description

Luxurious Accommodation
Experience comfort and style at Portsmouth Marriott Hotel. The contemporary rooms boast luxury linens, modern bathrooms, and all the amenities you need for a relaxing stay.

Dining Excellence
Indulge in culinary delights at the Cast Iron Bar & Grill, offering a creative evening menu that will tantalize your taste buds.

Convenient Location
Conveniently located just off the M27 motorway, our hotel is a short drive away from popular attractions like Gunwharf Quays and the Naval Dockyard. Plus, with free WiFi in the lobby and chargeable Wi-Fi in the bedrooms, you can stay connected throughout your stay.

Book your stay at Portsmouth Marriott Hotel for a perfect blend of luxury, convenience, and exceptional service.

Important information:

Guide dogs can be accommodated at the hotel and small lap dogs can stay in the rooms upon request, Please confirm with the property in advance, using the contact details found on the booking confirmation.

Please note that there is a charging facility for guests with electric vehicles.

Please note that a maximum of 2 dogs is allowed per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOU

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 5 per day.

Location

Guest Reviews

8.1
Based on 3354 reviews
Cleanliness: 8.54
Service: 8.81
Location: 8.55
Room Quality: 7.5
Amenities: 7.53
Value for Money: 7.79
Food and Beverage: 8.04
Overall Experience: 8.01
J
John • couple • gb
10
2026-07-04 • via Nuitee
S
Stephen • solo_traveller • gb
8
Some good. Some not so good bi
Pros:

Clean place, good breakfast, nice staff

Cons:

Uncomfortable lumpy mattress seemed old. A little expensive especially having to pay car parking as staying 4 nights and blue badge holder.? Why are your nights stay variable by quite a margin .?

2026-07-04 • via Nuitee
H
Hilary • couple • fr
8
Clean comfortable peaceful bedroom
Pros:

Comfortable bed
Excellent soundproofing

2026-07-04 • via Nuitee
P
Pauline • couple • gb
8
We use this hotel regularly when we visit family, it’s the best in the vicinity imo.
Pros:

Room was quiet, comfortable and clean. They allow my dog which is a must for us going anywhere nowadays.

Cons:

Paying for parking and gutted they got rid of the pool.

2026-07-04 • via Nuitee
M
Manuel • solo_traveller • gb
4
Not worth the money.
Pros:

Breakfast was alright
Mattress hard but comfortable

Cons:

Felt rushed by the receptionist
They forgot to leave a cot as requested but found one once the issue was raised. Cot was cheap and uncomfortable.
My room number was not on the breakfast list even though breakfast was included and that was confirmed at check-in. They let us in anyway but didn't agree with us

2026-07-04 • via Nuitee
H
Helen • couple • gb
7
Perfectly comfortable and rooms are very clean air con only no windows to open
Pros:

Clean
Good comfortable rm
Lovely products

Cons:

Couldn’t open windows

2026-07-03 • via Nuitee
K
Kelly • solo_traveller • gb
6
Reception staff lovely and polite, restaurant staff needed training in customer service
Pros:

Good location clean room

Cons:

No aircon, supplied with a fan

2026-07-03 • via Nuitee
R
Rania • family_with_children • sa
9
Great job , keep it up 👍🏻
Pros:

Safe, good location, good parking .
Availability of connecting rooms with my kids.

Cons:

The low ceiling, the carpet could be renewed, and the in room dining can be improved (taste wise)

2026-07-03 • via Nuitee
L
Lennon • couple • gb
10
Good
Pros:

10

Cons:

10

2026-07-03 • via Nuitee
J
Jack • couple • gb
4
I probably wouldn’t stay again
Pros:

The location was good

Cons:

The breakfast was awful got told three different prices for breakfast ended up being the most expensive as I expected when I only received £8 back from my £50 deposit which did include £5 for parking for one night the staff member who greeted us at breakfast couldn’t of hated her job more she was very short and blunt

2026-07-02 • via Nuitee
A
Anthony Kwabena • couple • gb
9
2026-07-02 • via Nuitee
P
Paula • solo_traveller • gb
9
Fabulous Stay
Pros:

Beautiful room, very clean , toiletries provided were nice. A good shower, very friendly staff who were extremely helpful. It also has a lovely restaurant with a varied menu. Breakfast had plenty of choice for all taste and diets.
We found this to be a great location to Portsmouth, Gosport, Lee on Solent, Port Nelson and Portchester Castle alongside Stokes bay . It is also within reach of Southsea.

Cons:

The bed was to hard and the pillows to soft ( this is a personal preference) but request for firmer pillows was granted very quickly.

2026-07-02 • via Nuitee
C
Clare • couple • gb
4
Would not choose Marriott again.
Pros:

Location suited us.

Cons:

Expensive. Under staffed. TV did not work in room.

2026-07-01 • via Nuitee
D
Delwar • extended_group • gb
8
2026-07-01 • via Nuitee
E
Emily • extended_group • gb
10
Amazing time
Pros:

Clean

2026-07-01 • via Nuitee
K
Ken • couple • gb
8
Very good but could have been better if the BBQ rips were meant for adults and not 2 year olds
Pros:

Bar and breakfast as they seemed good value for money and the staff were more than willing to help us with anything we needed. Room was a lovely room nice large and clean and the room was nice and clean after the maid service had been in.

Cons:

Over priced snacks from the food cabinet near reception. Evening meal was a joke as I ordered the BBQ ribs. These were sent back as the portions were so small they wouldn’t have satisfied a 5 year old. The kitchen couldn’t give us the right order as my wife ordered zucchini fries. As my wife is gluten intolerant and we were told we couldn’t have them, 5 minutes later the waiter came out with the fries which we had to send back. My wife ordered a cheese burger and no bun, all she got was a the cheese burger and chips, no garnish or salad. I ordered a cheese burger and got everything with it.

2026-06-30 • via Nuitee
B
Bryce • solo_traveller • ae
10
1 Night Stay
Pros:

Very welcoming staff. Our room was clean and comfortable. Great location for our short drive to the Ferry Port.

2026-06-30 • via Nuitee
J
John • couple • gb
8
Great weekend in Portsmouth very hot but benefitted from the cool quiet sleeping arrangements at the Portsmouth Marriot!
Pros:

Air conditioning and very quiet bedroom. E4:E5 bus from outside the hotel to centre of Portsmouth.

Cons:

Poor quality food at breakfast and breakfast staff ‘run ragged’ due to the demand on their time! High cost of stay!

2026-06-29 • via Nuitee
K
Katy • solo_traveller • gb
7
Pros:

Spacious room, nice bar and restaurant area, good location for my needs. Bar staff let me order some bar food after it had closed which was appreciated after a long and delayed journey!

Cons:

The bed was probably the most uncomfortable hotel bed I’ve ever slept in. I was surprised at how hard it was and didn’t have a good night’s sleep as found it too uncomfortable. I wouldn’t even put this down to preference as I appreciate everybody is different, I don’t mind a firm mattress, but this felt hard to the point of being painful lying on my side! Not what I would expect when paying ~£100 a night.

Annoying that there is a daily charge for car parking when I would assume the majority of people staying would be driving and parking.

2026-06-29 • via Nuitee
L
lynne • couple • gb
8
A good hotel with all the usual 4 star amenities
Pros:

Nice modern hotel with all the usual facilities

Cons:

The £50 deposit

2026-06-29 • via Nuitee