Portsmouth Marriott Hotel

Hotels
Marriott Hotels & Resorts
8.1 (3308 reviews)
Southampton Road , Portsmouth , gb

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Cons:
Hard mattresses
High Wi-Fi charges
Expensive parking

Categories

Cleanliness
8.54
The rooms are described as clean and well-maintained.
Service
8.81
Staff are consistently praised for being friendly and helpful.
Location
8.55
Convenient location with ample parking options.
Room Quality
7.5
Several mentions of hard mattresses and discomfort.
Amenities
7.53
Limited amenities mentioned; some dissatisfaction about Wi-Fi costs.
Value for Money
7.79
Some reviews suggest that parking fees and restaurant prices are excessive.
Food and Beverage
8.04
Breakfast received good reviews but noted to be on the lukewarm side.
Overall Experience
8.01
Overall pleasant experience but with notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 19:06

Property Description

Luxurious Accommodation
Experience comfort and style at Portsmouth Marriott Hotel. The contemporary rooms boast luxury linens, modern bathrooms, and all the amenities you need for a relaxing stay.

Dining Excellence
Indulge in culinary delights at the Cast Iron Bar & Grill, offering a creative evening menu that will tantalize your taste buds.

Convenient Location
Conveniently located just off the M27 motorway, our hotel is a short drive away from popular attractions like Gunwharf Quays and the Naval Dockyard. Plus, with free WiFi in the lobby and chargeable Wi-Fi in the bedrooms, you can stay connected throughout your stay.

Book your stay at Portsmouth Marriott Hotel for a perfect blend of luxury, convenience, and exceptional service.

Important information:

Guide dogs can be accommodated at the hotel and small lap dogs can stay in the rooms upon request, Please confirm with the property in advance, using the contact details found on the booking confirmation.

Please note that there is a charging facility for guests with electric vehicles.

Please note that a maximum of 2 dogs is allowed per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOU

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 5 per day.

Location

Guest Reviews

8.1
Based on 3308 reviews
Cleanliness: 8.54
Service: 8.81
Location: 8.55
Room Quality: 7.5
Amenities: 7.53
Value for Money: 7.79
Food and Beverage: 8.04
Overall Experience: 8.01
P
patrick couple gb
8
Good place to stay but don’t try dinner.
Pros:

Clean comfortable room. Staff all very friendly and helpful.

Cons:

Our dinner was not very good for the price- food was very average but breakfast was good.

2026-06-13 via Nuitee
A
Andrew solo_traveller gb
8
Pros:

Friendly staff, nice sized room, great choice at breakfast, plenty of parking and ideal for park and ride into Portsmouth.

Cons:

Bed abit lumpy and uncomfortable, bad lighting in bathroom for shaving.

2026-06-13 via Nuitee
S
steve solo_traveller gb
8
Pros:

Room

Cons:

N/a

2026-06-13 via Nuitee
M
Mthulisi solo_traveller gb
8
2026-06-11 via Nuitee
K
Kaleigh family_with_children gb
10
2026-06-11 via Nuitee
S
Stanescu family_with_children gb
10
Mam simtit minunat
Pros:

Evriting

2026-06-11 via Nuitee
L
Linda family_with_children gb
10
2026-06-11 via Nuitee
A
Andy solo_traveller gb
9
Enjoyable stay, sizable room and comfortable bed.
Pros:

Good hotel and great value for the night compared to Southampton hotels on the same night.

Cons:

Lacks a pool, but website clear on this.

2026-06-10 via Nuitee
couple gb
8
Pros:

The room was lovely so were the staff and location ideal

Cons:

The mattress was very hard and both myself and my husband hardly slept and woke with painful backs

2026-06-09 via Nuitee
H
Hannah solo_traveller gg
8
Enjoyable one night stay.
Pros:

No breakfast.
Had dinner day of arrival with my dog
Water was bought to the table for my dog. We sat at the bar tables.
It was very nice. It was very welcoming.
Especially the front desk reception where we checked in.

Cons:

Maybe a different colour towel for the room which I could use for my dog.

2026-06-09 via Nuitee
K
Keith family_with_children gb
4
Pros:

Good venue

Cons:

Small uncomfortable beds cots didn’t have mattress as was useless
Food poor

2026-06-09 via Nuitee
C
Chris couple gb
7
2026-06-09 via Nuitee
S
Sharon couple gb
10
Lovely relaxing weekend
Pros:

From the staff to the food everyhing was great

2026-06-09 via Nuitee
1
1woman solo_traveller gb
7
Weekend in Portsmouth
Pros:

The staff are exceptionally courteous and helpful.

Cons:

The food on room service was disappointing.

2026-06-08 via Nuitee
W
W D Namuli-Marchant family_with_children gb
10
2026-06-08 via Nuitee
E
Emma family_with_children gb
7
Cons:

No electric charger as a truck had driven into it! Disappointed that for a hotel of this size there is only 1 charger ?

2026-06-08 via Nuitee
C
carmel family_with_children gb
7
Big, clean comfortable room. Location not too bad for Portsmouth centre if you have a car. Dinner tasted good but extrem
Pros:

Lovely room

Cons:

We waited well over an hour for dinner.

2026-06-08 via Nuitee
J
James couple gb
8
2026-06-08 via Nuitee
V
Vajda solo_traveller gb
10
2026-06-07 via Nuitee
H
Hayley couple gb
4
We tried Marriott as a treat but will stick with premier inn in future
Pros:

Felt like a one stop airport hotel in and out no care or attention given. We tried this instead of premier inn, hugely disappointed. Quality of bed not as good, mattress hard. Quality of dinner, poor, ours was served in a piping hot dish with cold food. There were a handful of tables in but the staff were unfriendly and unattentive not offering water or condiments, had to chase several times. Quality of breakfast same, server didn’t even have us down as having breakfast included, the food was over done and had been sitting a while to then have them run out of bread and not offering water normal English breakfast tea.

Cons:

Everything in our opinion. Hate the check out process as we needed to make sure we were not charged for extra gratuity or food we didn’t order which meant a delay to our departure.

2026-06-06 via Nuitee