Portsmouth Marriott Hotel

Hotels
•
Marriott Hotels & Resorts
8.1 (3254 reviews)
Southampton Road , Portsmouth , gb

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Cons:
Hard mattresses
High Wi-Fi charges
Expensive parking

Categories

Cleanliness
8.54
The rooms are described as clean and well-maintained.
Service
8.81
Staff are consistently praised for being friendly and helpful.
Location
8.55
Convenient location with ample parking options.
Room Quality
7.5
Several mentions of hard mattresses and discomfort.
Amenities
7.53
Limited amenities mentioned; some dissatisfaction about Wi-Fi costs.
Value for Money
7.79
Some reviews suggest that parking fees and restaurant prices are excessive.
Food and Beverage
8.04
Breakfast received good reviews but noted to be on the lukewarm side.
Overall Experience
8.01
Overall pleasant experience but with notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 19:06

Property Description

Luxurious Accommodation
Experience comfort and style at Portsmouth Marriott Hotel. The contemporary rooms boast luxury linens, modern bathrooms, and all the amenities you need for a relaxing stay.

Dining Excellence
Indulge in culinary delights at the Cast Iron Bar & Grill, offering a creative evening menu that will tantalize your taste buds.

Convenient Location
Conveniently located just off the M27 motorway, our hotel is a short drive away from popular attractions like Gunwharf Quays and the Naval Dockyard. Plus, with free WiFi in the lobby and chargeable Wi-Fi in the bedrooms, you can stay connected throughout your stay.

Book your stay at Portsmouth Marriott Hotel for a perfect blend of luxury, convenience, and exceptional service.

Important information:

Guide dogs can be accommodated at the hotel and small lap dogs can stay in the rooms upon request, Please confirm with the property in advance, using the contact details found on the booking confirmation.

Please note that there is a charging facility for guests with electric vehicles.

Please note that a maximum of 2 dogs is allowed per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOU

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 5 per day.

Location

Guest Reviews

8.1
Based on 3254 reviews
Cleanliness: 8.54
Service: 8.81
Location: 8.55
Room Quality: 7.5
Amenities: 7.53
Value for Money: 7.79
Food and Beverage: 8.04
Overall Experience: 8.01
L
Lee • family_with_children • gb
5
Comfy and clean rooms, breakfast could be better
Pros:

Good location and clear. Bedroom was clean and comfortable and bathroom was lovely.

Cons:

Breakfast was chaotic. Many items had run out and weren’t replaced very quickly. There is only one coffee machine serving the entire hotel which meant large queues at times (and not great coffee). The variety on offer also wasn’t great.

2026-05-30 • via Nuitee
A
al • extended_group • gb
3
Pros:

Comfortable beds

Cons:

3 floor's on the right side of the entry of the hotel they don't have no window vue
Very disappointing for four-star hotel what you can see from the window is the restaurant downstairs the worst part was they have screwed the doors on the window you couldn't even open I don't know if that is illegal for safety reason
Breakfast didn't try everywhere I've been. I have had breakfast in the hotel
The price is stupid £30 each I don't know what they're serving there
I hope it's worth it The good thing is premier Inn is next door You can have a breakfast there for a tenner You have to book in advance if you go to the premier Inn restaurant
£150 . Family room I was expecting better facilities

2026-05-30 • via Nuitee
C
Caroline • family_with_children • gb
10
2026-05-30 • via Nuitee
A
Abdul • family_with_children • gb
8
2026-05-30 • via Nuitee
N
Nicolas • couple • gb
6
2026-05-29 • via Nuitee
J
Judi • solo_traveller • fr
6
Not the premium experience we booked
Pros:

Good location close to ferry disembarkation .
Large room .

Cons:

We chose this hotel at a premium price since we had a late arrival in Portsmouth and we wanted a known brand with facilities. We arrived at 10.15 pm .No assisted parking spaces were available ,the entry rotating door and one lift weren't working and we were told the bar was about to close. Not exactly the welcome we expected .
Breakfast was frenetic in a space not really big enough for the number of people they were trying to serve.Not enough tables available.

2026-05-29 • via Nuitee
T
Thomas • couple • gb
9
Good location for the ferry
Pros:

The most comfortable Marriott hotel room that I have stayed in for a long time.

Cons:

Bar area could do with a rethink.

2026-05-29 • via Nuitee
A
Akauliya • solo_traveller • gb
10
2026-05-28 • via Nuitee
M
Mubarak75 • solo_traveller • sa
7
Pros:

1. The gym was well equipped.
2. The bed was comfortable.

Cons:

1. The location is a bit away from the city centre.

2026-05-27 • via Nuitee
A
Atinuke • extended_group • gb
10
2026-05-27 • via Nuitee
D
Daniel • family_with_children • gb
10
2026-05-27 • via Nuitee
S
SUPRITHA JOHNSON • solo_traveller • gb
9
Pros:

Good service

2026-05-27 • via Nuitee
M
Marcus • family_with_children • gb
8
Would definitely recommend a Marriott.
Pros:

Breakfast
Room quality
Excellent staff

Cons:

Garden area very disappointing
Toilets in bar area dirty.
However everywhere else in the hotel spotless & rooms exceptionally clean

2026-05-26 • via Nuitee
H
henry • solo_traveller • gb
10
Pros:

Most things

Cons:

Bathtub

2026-05-26 • via Nuitee
C
Claire • extended_group • au
10
Excellent, would stay again
Pros:

Lovely rooms, really great staff

Cons:

N/a

2026-05-25 • via Nuitee
M
Matthew • family_with_children • gb
10
2026-05-25 • via Nuitee
J
JerseyBean • solo_traveller • gb
7
2026-05-25 • via Nuitee
I
Idris • solo_traveller • gb
7
Pros:

The location to City centre was about 10 to 15 mins drive, the hotel put gift together for my wife's birthday which was a big surprise.

Cons:

Upon arriving at the hotel, we were immediately met with an unpleasant shock. Despite having already paid in full for our accommodation, we were blindsided by an undisclosed deposit charge of £50 per day, a fee that was nowhere mentioned at the time of booking. This hidden, unexpected demand felt deceptive and left a sour first impression, setting a frustrating and unwelcoming tone right from the start of our stay.

2026-05-25 • via Nuitee
K
Klevas • solo_traveller • lt
10
2026-05-24 • via Nuitee
M
Marcella • solo_traveller • gb
9
2026-05-24 • via Nuitee