Portsmouth Marriott Hotel

Hotels
Marriott Hotels & Resorts
8.1 (3404 reviews)
Southampton Road , Portsmouth , gb

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Cons:
Hard mattresses
High Wi-Fi charges
Expensive parking

Categories

Cleanliness
8.54
The rooms are described as clean and well-maintained.
Service
8.81
Staff are consistently praised for being friendly and helpful.
Location
8.55
Convenient location with ample parking options.
Room Quality
7.5
Several mentions of hard mattresses and discomfort.
Amenities
7.53
Limited amenities mentioned; some dissatisfaction about Wi-Fi costs.
Value for Money
7.79
Some reviews suggest that parking fees and restaurant prices are excessive.
Food and Beverage
8.04
Breakfast received good reviews but noted to be on the lukewarm side.
Overall Experience
8.01
Overall pleasant experience but with notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 19:06

Property Description

Luxurious Accommodation
Experience comfort and style at Portsmouth Marriott Hotel. The contemporary rooms boast luxury linens, modern bathrooms, and all the amenities you need for a relaxing stay.

Dining Excellence
Indulge in culinary delights at the Cast Iron Bar & Grill, offering a creative evening menu that will tantalize your taste buds.

Convenient Location
Conveniently located just off the M27 motorway, our hotel is a short drive away from popular attractions like Gunwharf Quays and the Naval Dockyard. Plus, with free WiFi in the lobby and chargeable Wi-Fi in the bedrooms, you can stay connected throughout your stay.

Book your stay at Portsmouth Marriott Hotel for a perfect blend of luxury, convenience, and exceptional service.

Important information:

Guide dogs can be accommodated at the hotel and small lap dogs can stay in the rooms upon request, Please confirm with the property in advance, using the contact details found on the booking confirmation.

Please note that there is a charging facility for guests with electric vehicles.

Please note that a maximum of 2 dogs is allowed per room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SOU

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 5 per day.

Location

Guest Reviews

8.1
Based on 3404 reviews
Cleanliness: 8.54
Service: 8.81
Location: 8.55
Room Quality: 7.5
Amenities: 7.53
Value for Money: 7.79
Food and Beverage: 8.04
Overall Experience: 8.01
R
Rafeull couple gb
10
2026-07-25 via Nuitee
S
Sharon extended_group gb
10
Well worth choosing for any type of stay
Pros:

The rooms were laid out well and the breakfast was very good with plenty of choice to cover all tastes.

Cons:

Nothing that comes to mind

2026-07-25 via Nuitee
M
Mannion family_with_children ae
7
2026-07-25 via Nuitee
B
Baljinder family_with_children gb
10
Pros:

The staff were amazing we travelled to the hotel after a cruise which docked early morning and the hotel got us checked in earlier so we could rest.

2026-07-25 via Nuitee
A
Andrew solo_traveller fr
10
2026-07-24 via Nuitee
A
AZMINA family_with_children gb
10
2026-07-24 via Nuitee
P
Paul couple gb
2
Never going back. This used to be a good hotel. It isn’t now.
Pros:

It’s a Marriott.

Cons:

The breakfast was RUBBISH, the staff at the front desk were overworked and couldn’t care less when I asked why breakfast was so poor. Charging £5 to park onsite was outrageous. I had this charge removed.

2026-07-24 via Nuitee
M
Mark solo_traveller gb
9
2026-07-23 via Nuitee
O
Old Bean solo_traveller gb
5
Better around
Pros:

Bar

Cons:

Breakfast was horrid

2026-07-23 via Nuitee
D
David couple gb
8
Pros:

Friendly Staff and Good Location!

Cons:

I found the Beds a little too firm for me!

2026-07-22 via Nuitee
J
John couple gb
7
Pros:

Location suited our needs.

Cons:

Took advantage of an upgrade that was offered, which unfortunately meant we had a room next to lifts which were a bit noisy!

2026-07-21 via Nuitee
J
Jamie solo_traveller gb
8
2026-07-21 via Nuitee
S
Shirley couple gb
7
Poor progessionalism and courtesy
Pros:

When it comes to cleanliness, I am satisfied.

Cons:

I have always chosen Marriott because of its excellent service and hospitality. Our church has hosted its annual Gala Night at your hotel for the past three years, we have celebrated our anniversary there, and my husband and I are regular guests.

Unfortunately, I was disappointed with my recent experience. I made the reservation using my Marriott account and email address. Although the room was booked for two guests, only our guest was staying overnight. I simply wanted to prepare the room with welcome tokens before our guest arrived.

Despite being the booking holder, I was not allowed to check in. Instead, a male staff member escorted me to the room, unlocked the door, and remained standing at the entrance while I prepared it. I found this uncomfortable and unnecessary, especially after my identity as the booking holder could have been verified.

I understand the importance of security procedures, but I believe this situation could have been handled with more professionalism and courtesy. This experience did not reflect the high standard of service I have always associated with Marriott.

2026-07-20 via Nuitee
M
Mara Anca solo_traveller gb
8
2026-07-20 via Nuitee
I
Ibrahim solo_traveller gb
8
2026-07-19 via Nuitee
J
Joanne couple gb
10
2026-07-19 via Nuitee
M
Martin solo_traveller gb
10
Pros:

Lovely comfortable and excellent value

Cons:

Nothing

2026-07-18 via Nuitee
P
Pietryna family_with_children gb
9
Lovely hotel in a quiet location close to shops and eateries.
Pros:

The room was nice and clean, bed comfortable. Only drawback our window overlooked the internal seating area, but didn't cause a problem.

Cons:

Nothing

2026-07-18 via Nuitee
J
John couple gb
10
2026-07-18 via Nuitee
M
Melanie solo_traveller gb
10
2026-07-18 via Nuitee