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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Barber/beauty shop
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Babysitting/child services
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Casino
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Parking garage
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Kid meals
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ATM/cash machine on site
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Indoor pool
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Outdoor furniture
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Wine/champagne
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Fruits
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Pet bowls
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Fitness/spa locker rooms
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Yoga classes
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Pet basket
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
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Broadcast Live sport events
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Cooking class
Review Highlights
Categories
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Property Description
Luxury Accommodation
Experience the epitome of luxury at Sofitel Warsaw Victoria, with elegant guest rooms featuring Sofitel MyBed and exclusive Balmain toiletries for a comfortable stay.
Culinary Delights
Indulge in exquisite French and Polish cuisine at La Brasserie Moderne or enjoy a variety of cocktails at Victoria Lounge, offering a trendy and vibrant dining experience.
Relaxation and Wellness
Unwind in the heated swimming pool with a mirrored ceiling, rejuvenate in the sauna, or stay active at the 24/7 fitness centre. Enjoy massage treatments and take advantage of the hotel's convenient amenities for a truly relaxing stay.
Book now to immerse yourself in luxury and sophistication at Sofitel Warsaw Victoria, where every detail is designed to exceed your expectations.
When traveling with pets, please note that an extra charge of 200PLN per pet, per night applies.When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.
Property Policies
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Parking
Private parking is possible on site (reservation is needed) and costs PLN 200 per day.
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are allowed. Charges may be applicable.
Location
Guest Reviews
We have stayed at Sofitel Warsaw many times over the years. That is precisely why we chose the hotel again without hesitation. We trusted the brand and expected the same level of hospitality that had made us return time and time again.
This time, we decided to make our stay even more enjoyable and booked an Upgraded Junior Suite with One King Bed. The total amount charged to us was €485.96. We deliberately chose not to book a standard room because we expected a genuinely superior experience.
Instead, we were assigned a room that felt old, worn out, and far below the standard one would expect from this category.
After speaking with the reception team, we were shown several alternative rooms. This is where the situation became truly surprising. A standard room on a higher floor, available for €269–281 for the same stay, was noticeably better than the room we had originally been assigned.
In other words, it was the hotel itself that demonstrated that a significantly less expensive room offered a noticeably better experience than the premium category we had paid for.
In the end, we were charged €485.96, yet stayed in a standard room worth €269–281 because it was objectively better than the Upgraded Junior Suite we had originally received. We therefore paid more than €200 extra for a room category that ultimately proved to be inferior.
At that point, the fair solution seemed obvious: either provide the Junior Suite we had paid for, or move us to the standard room and refund the difference.
Neither happened.
We were informed that because the reservation had been made through Booking.com, no price adjustment could be made.
That was the moment we felt that the interests of a returning guest had become less important than the internal policies between the hotel and the booking platform.
As a gesture of goodwill, we were offered two complimentary glasses of champagne. Frankly, this felt completely disproportionate to the situation.
The pool and the room.
The gym is too small.
The teapots at breakfast don't filter the tea leaves.
Perfekte Lage, hervorragendes Frühstück
Nichts
Obsługa klienta i atmosfera legendarnego hotelu!
Location right across from the historic Pilsudski Square
Can’t think of anything we did not like
We stayed at this hotel as part of our package tour that we took with gate 1 travel. Very nice hotel with nice amenities. The breakfast was a nice variety of choices. The dinner we had was top notch. I would stay at this hotel if I ever go back to Warsaw.
Breakfast at Sofitel is exceptional. Fresh, delicious and wide ranging. Dinners are intimate and designed to stimulate your palette. Hotel location is very good. I visit this hotel once a year and would recommend it without hesitation.
been visiting this Hotel once a year for several years.
Maybe new bedding? Not essential during a short stay.
Var väldigt nöjd med allt utom städningen - fick påminna 2-3 gånger om dagen för att de skulle städa, fixa iordning , och bara en av tre nätter blev rummet "nattat". Med det sagt var rummet snyggt och rent fast inte till den nivå av housekeeping som förväntas av 5-star level.
Var väldigt nöjd med allt utom städningen - fick påminna 2-3 gånger om dagen för att de skulle städa, fixa iordning , och bara en av tre nätter blev rummet "nattat". Med det sagt var rummet snyggt och rent fast inte till den nivå av housekeeping som förväntas av 5-star level.
przepiękny hotel w doskonałej lokalizacji ,profesjonalny i pomocny personel, mega wygodne łóżka, przestronne pokoje, fantastyczna restauracja i bar
I recently stayed at the Sofitel Victoria Warsaw for 3 nights, marking my second visit to this wonderful hotel. As always, its location is absolutely perfect—right in the center of Warsaw with seamless access to anywhere in the city. I highly recommend it to all business travelers.
The concierge team deserves high praise for their efficiency; they flawlessly assisted me with booking opera tickets, arranging airport transfers, and ordering three beautiful bouquets of flowers for my family.
However, the absolute highlight of my stay was the exceptional care provided by the Guest Relations Specialist, Inga Gorna. When Inga learned that this trip was a deeply personal one—a reunion with my mother, whom I hadn't seen in nearly 5 years—she went above and beyond anything I could have ever expected.
She immediately upgraded my room to the best available suite with a stunning view of the central square. She also welcomed us with a bottle of wine, delightful compliments, and even arranged for a beautiful breakfast so my mother and I could enjoy it together overlooking the square.
But what completely blew me away was her kindness outside the hotel walls. Inga personally accompanied me to Warsaw Central Railway Station to ensure everything went smoothly. She spent nearly an hour with me standing in the summer heat, waiting to welcome my mother and coordinating the hotel transfer.
Her thoughtful gestures, including two handwritten notes that truly touched our hearts, made our stay unforgettable. My mother actually took those notes home as a keepsake. Inga is now a true friend, and I look forward to returning the hospitality whenever she visits Dubai.
If you are looking for luxury paired with genuine human care, Sofitel Victoria Warsaw is the only choice. Thank you, Inga, for making this reunion so magical!
Hotel pięknie położony w samym centrum Warszawy. Pokoje utrzymane w porządku, przyjemne, wygodne łóżka. Na plus również basen. Zdecydowanie jednak jakość nie jest adekwatna do ceny bowiem w hotelu czuć ducha czasu, stare wykładziny na podłogach mogłyby zniknąć.
Zdecydowanie za wysoka cena śniadań, wejście do hotelu w tempie karuzeli.
La situation géographique
Le lit n est pas à la hauteur d un sofitel
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