Porto Playa Condo Hotel and Beach Club

Hotels
9.4 (570 reviews)
1 Avenida Norte Esquina 16 Norte Bis , Playa del Carmen , mx

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfortable apartments
Cons:
Unclean facilities
Poor maintenance
Noisy due to construction

Categories

Cleanliness
8.2
Filthy pool and issues with room cleanliness mentioned.
Service
10
Many reviews highlight friendly and helpful staff.
Location
10
Consistently praised for its great location close to attractions.
Room Quality
9.2
Some rooms described as outdated or poorly maintained.
Amenities
8.7
Amenities were mentioned but also noted as undergoing repairs.
Value for Money
9.7
Some dissatisfaction regarding charges for damages and repairs.
Food and Beverage
9.7
Breakfast options received positive feedback.
Overall Experience
9.7
Mixed experiences overall, significant issues but some positives noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 11:20

Property Description

Luxurious Apartment-Style Resort
Nestled in a serene tropical atmosphere with waterfalls and lush gardens, Porto Playa Condo Hotel offers a tranquil escape just minutes from beautiful beaches and exciting attractions.

Exceptional Amenities
Feel at home with fully equipped kitchens, separate living and dining areas, and complimentary Wi-Fi access. Enjoy the convenience of a state-of-the-art fitness centre and indulge in gourmet delights at the on-site restaurant.

Prime Location
Explore Quinta Avenida's charming restaurants, shops, and nightclubs within walking distance. Unwind on stunning beaches nearby, perfect for snorkelling, fishing, and boating adventures.

Ready to experience the perfect blend of luxury and comfort at Porto Playa Condo Hotel? Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for US$10 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 570 reviews
Cleanliness: 8.2
Service: 10
Location: 10
Room Quality: 9.2
Amenities: 8.7
Value for Money: 9.7
Food and Beverage: 9.7
Overall Experience: 9.7
L
Luke • solo_traveller • ie
10
2026-05-21 • via Nuitee
S
Shondra • solo_traveller • us
10
Excellent value, comfort, and service
Pros:

Note* I upgraded to staying at the sister property El Taj which has been wonderful! My room is amazing and such a good value compared to the expensive all inclusive I stayed at for 3 days beforehand. The room is huge, the bed is one of the most comfortable beds I have ever slept in, And I love the blue tooth speaker and smart tvs I can sign into Netflix on. The kitchen and washer/dryer are so convenient. The pool is gorgeous and perfect for a relaxing night swim. Isidro was so friendly and set me up with everything I needed for a beach day at Mamitas beach and drove me there and picked me up when I was ready. I can’t say enough good things about this hotel and I will be back!!!!

Cons:

The only downside is the sargasso on the beach which makes it smelly and unswimmable but is obviously not the fault of the hotel.

2026-05-15 • via Nuitee
M
Mossey • family_with_children • mx
10
Awesome property. Awesome value. Close to main strip but still quiet area. Great food choices near.
Pros:

Amazing location
Great value for money
Lovely swimming pool

Cons:

N/A

2026-05-14 • via Nuitee
S
smath70 • family_with_children • in
8
2026-05-08 • via Nuitee
V
Vincent • extended_group • lu
8
Pros:

Staff is responsive and helpful. Quiet area despite being close to the beach and shopping area. 10% discount at restaurants in the area

Cons:

AC in the rooms were not working on the first night. Electricity went out a few times each night

2026-05-05 • via Nuitee
K
Kotaro • family_with_children • mx
10
最高
Pros:

めちゃくちゃ快適

Cons:

なし

2026-05-05 • via Nuitee
D
david • couple • us
7
Pros:

We like the location and the security of the condo. It is nicely landscaped and quiet. It has an average amount of pots, pans and utensils.

Cons:

The swimming pool is in a state of disrepair. There are tiles coming off the bottom of the pool. The pool tile needs to be replaced….in a short amount of time we collected many tiles from the bottom of the pool. I hope it is repaired soon as we would like to return….

2026-04-11 • via Nuitee
J
Jason • extended_group • us
8
Lovely stay, but not truly luxury due to off-site service inconveniences and a dated property.
Pros:

Location and the condo style accommodations.

Cons:

The room and pool felt dated and in need of refurbishment. Gym access was also inconvenient - we had to walk a block and a half daily to get a pass instead of receiving one for our entire stay.

2026-04-06 • via Nuitee
S
Steven • extended_group • fr
5
Overall okay stay
Pros:

Somewhat Convenient location (close to key attractions or transport)
Hot and cold water in the property

Cons:

Staff could be more welcoming and attentive
Noise from street or neighboring rooms
Slow or inconsistent service at times
Limited amenities and kitchen supplies
Issues with cleanliness in certain areas
High prices for the value offered

2026-04-05 • via Nuitee
C
carola • family_with_children • ar
8
2026-04-04 • via Nuitee
T
Tamara • family_with_children • ca
10
Pros:

Spacious rooms, fully equipped kitchen, all amenities as a hotel but privacy of a condo. The staff was always polite and provided great service. The location was good, close to all restaurants and stores. The garden is beautiful and we enjoyed the pool. It felt like a home away from home, we'd definitely like to come back!

Cons:

The hot tub water temperature can be a little warmer.

2026-03-20 • via Nuitee
J
Jennifer • family_with_children • us
7
Nice vacation and very comfortable condo
2026-03-17 • via Nuitee
S
Sean • family_with_children • us
10
2026-03-15 • via Nuitee
N
Naseer • family_with_children • sg
8
2026-03-13 • via Nuitee
K
Kimberly • family_with_children • ch
7
Pros:

Grosses Apartement mit sehr schönem Pool. Fühlten uns in der Anlage sehr sicher.

2026-03-09 • via Nuitee
M
Maria • family_with_children • se
9
Fantastiskt vill komma tillbaka snart.
Pros:

Jätterymlig välplanerad lägenhet. Närheten till poolen, gick direkt från uteplatsen. Underbar utsikt från master sovrummet och takvåningen. Allting fanns och att det var lite slitigt gjorde ingenting. Alla fördelar som om man bor på hotell men slipper alla "måsten" som om man hade bott på airbnb. Vi har alltid tidigare bott på hotell men denna typen av boende var det absolut bästa. Läget är perfekt en gata från 5th avenyn, närhet till Beachclubs och taxistation precis utanför. Poolen alldeles lagom. Positiva överarskningar är att dricksvatten ingår och transport av väskor vid in och utcheckning. Skulle boka igen.

Cons:

Utemöblerna behövs fräshas upp.

2026-03-06 • via Nuitee
L
Laura cecilia • family_with_children • ar
9
2026-03-05 • via Nuitee
S
Sunmin • family_with_children • kr
9
가족여행
Pros:

렌트카로 숙소 이동했는데 무료주차가능해서 편했습니다. 5번가 가까워서 저녁에 관광하기 좋고 액티비티 예약해서 버스타러가기에도 멀지 않았습니다. 걸어서 8분거리, 조식은 이용하지 못했는데 가능한 식당이 두군데 있다고 했고 해변과 가깝다고 했지만 막상 가려니 수영이나 해변에서 즐기기는 어려울것 같더라구요 해초도 많아서요ㅎㅎ 숙소내 수영장과 프라이빗 공간에서 즐겼네요. 차로 7분거리 월마트에서 장볼수 있고 숙소내 바베큐 공간에서 고기도 구워먹고 별구경도 좋았어요. 가족들과 함께하는 여행으로 추천해요

Cons:

첫날 화장실 변기가 막혔어요ㅠ 뚫어뻥이 옆에 있었던 이유가 있었겠지요ㅎㅎ

2026-03-02 • via Nuitee
M
Morgane • family_with_children • fr
10
Un séjour au cœur de l'action avec un logement impeccable et un parking sécurisé, malgré une réception déportée.
Pros:

• La situation géographique : Idéale, à deux pas de la Quinta Avenida et de l'animation.
• Les installations : La piscine est superbe et le logement était d'une propreté irréprochable.
• La sécurité : Le parking privé et sécurisé est un énorme plus pour avoir l'esprit tranquille à Playa del Carmen.

Cons:

• La logistique de réception : Le fait que la réception soit située dans un autre établissement n'est pas très pratique, surtout à l'arrivée.
• Le bruit : C'est bruyant la nuit, mais c'est le prix à payer pour être en plein centre-ville. Des boules Quies peuvent être utiles pour les sommeils légers.

2026-03-02 • via Nuitee
Y
Yves • family_with_children • fr
9
Bon séjour
Pros:

Confort, proche Quinta Avenida, petit déjeuner juste en face, station taxi à proximité. Piscine agréable.

Cons:

Le bruit car très proche Quinta Avenida. Prévoir boules Quies sutout le week-end.

2026-02-28 • via Nuitee