Balletti Palace Hotel

Hotels
Via F. Molini 8 - Angolo V.Le Trento , Viterbo , IT

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly, attentive staff
Excellent location near historic centre and station
Private/nearby parking available
Working elevator
Some guests report a varied/good breakfast
Perceived good value for some guests
Cons:
Outdated structure and need for renovation
Cleanliness issues (musty odors, worn towels, pest reported)
Breakfast quality inconsistent and limited allergen information
Worn rooms: peeling wallpaper, uncomfortable mattresses, vibrations
Amenity/maintenance problems (smart TV not working, lack of sockets)
Smoking odor entering hotel from entrance area

Categories

Cleanliness
5.8
Multiple reviews cite insufficient cleaning, musty/closed odors on room entry, visibly worn towels and at least one report of a cockroach; overall cleanliness below expected 4-star standard.
Service
9.6
Staff repeatedly described as kind, attentive and professional (receptionists praised); service is a clear strength noted across many reviews.
Location
9.4
Frequently praised for proximity to the historic centre and train station; convenient parking options mentioned—location is consistently a major positive despite some comments about the station area.
Room Quality
5
Numerous comments about an outdated property and tired rooms: peeling wallpaper, worn furnishings, thin/uncomfortable mattresses, occasional vibrations and intermittent maintenance issues.
Amenities
6
Mixed: elevator and basic facilities available but frequent reports of malfunctioning smart TV/apps, lack of Schuko sockets and generally limited/dated in-room amenities.
Value for Money
7.6
Mixed impressions: some guests highlight good value for price while others feel the hotel does not fully meet 4-star expectations; overall perceived as reasonable value.
Food and Beverage
6.4
Breakfast descriptions vary from ‘good/varied’ to ‘basic/low quality’; issues highlighted include low product quality, limited variety and lack of clear allergen/ingredient information.
Overall Experience
9.4
Overall impression is mixed but skewed positive due to consistently praised staff and excellent location; significant concerns about cleanliness and refurbishment needs temper the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-29 03:32

Property Description

Modern and Pleasant Establishment
Located in Viterbo, the Balletti Palace Hotel offers a modern and pleasant stay near the Porta Fiorentina Railway Station and the charming medieval area.

Comfortable Accommodations
All rooms feature air conditioning, satellite TV, and complimentary Wi-Fi, ensuring a comfortable and convenient stay for all guests.

Delicious Dining Options
Indulge in a rich buffet breakfast served in a bright breakfast room, and savor the authentic local flavors combined with national gastronomic traditions at the renowned restaurant Le Grenier.

Experience the perfect blend of comfort, convenience, and culinary delights at Balletti Palace Hotel. Book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FCO

Location

Guest Reviews

Cleanliness: 5.8
Service: 9.6
Location: 9.4
Room Quality: 5
Amenities: 6
Value for Money: 7.6
Food and Beverage: 6.4
Overall Experience: 9.4
S
silvia • solo_traveller • it
8
2026-09-19 • via Nuitee
M
Martha • solo_traveller • us
6
Never again.
Pros:

It was rated 4 star but it was only a 3 max. The place was dated and the comforter on the bed was bad.
The shower was awful. The breakfast was not good. Very cheap products. I was glad to get out of there.

Cons:

Almost everything.

2026-09-17 • via Nuitee
S
Simone • solo_traveller • it
8
2026-09-10 • via Nuitee
D
Deboradefe • solo_traveller • it
7
Pros:

Buina struttura per spezzare il viaggio, camere ok anche se datate, colazione varia e completa.

2026-09-09 • via Nuitee
R
Ruben • extended_group • es
9
2026-09-06 • via Nuitee
M
Miriam • solo_traveller • ch
6
2026-09-06 • via Nuitee
V
Vichingocento • solo_traveller • it
9
Festa in città.
Pros:

Gentilezza e posizione.

Cons:

Qualche segno di incuria.

2026-09-06 • via Nuitee
R
rossi • solo_traveller • it
7
Pros:

Sufficiente

2026-09-04 • via Nuitee
T
Tsuneo • solo_traveller • jp
10
とても良かった。
Pros:

レセプションスタッフが親切で有能。部屋が値段の割に広くて清潔。朝食も美味しい。

Cons:

周囲の雰囲気に少し不安がある。

2026-09-03 • via Nuitee
P
Pietro • solo_traveller • it
8
Passabile
Pros:

Hotel un po vecchiotto
Da ristrutturare

Cons:

La colazione molto buona

2026-09-01 • via Nuitee
L
Lorenzo Casarin • solo_traveller • it
7
Soggiorno a Viterbo
Pros:

Stanza molto spaziosa e cortesia del personale

Cons:

Hotel datato avrebbe bisogno di essere rimodernato. Posizione e brutta attaccata alla stazione la sera non è raccomandabile raggiungerlo a piedi dal centro.
Sedia al tavolo della colazione sfondata.

2026-08-30 • via Nuitee
C
Claudio • couple • it
8
Pros:

Ottima posizione vicino al centro città (circa 1 km), parcheggio privato al coperto per la moto, personale della reception gentile, cortese e attento a risolvere velocemente qualsiasi problema. Stanza ampia e confortevole con pulizia giornaliera, colazione abbondante sul dolce.

Cons:

Gli arredi sono da aggiornare, ricordano lo stile vintage di circa 40 anni fa, per il resto tutto ok.

2026-08-28 • via Nuitee
R
Riccardo • solo_traveller • it
5
2026-08-23 • via Nuitee
R
Radice • couple • it
10
Pros:

Posizione a 300 metri dalle mura cittadine. Adattissimo per una visita anche serale della città, senza spostare l'autovettura.
Personale cordialissimo e colazione super.

Cons:

Nulla

2026-08-22 • via Nuitee
S
Sandro • couple • it
7
2026-08-21 • via Nuitee
J
Javinebo • solo_traveller • es
10
2026-08-20 • via Nuitee
G
GABRIELE • solo_traveller • it
8
Pros:

Posizione e ampiezza camera, pulizia

Cons:

Struttura datata, andrebbe ammodernata

2026-08-18 • via Nuitee
M
Marco • family_with_children • it
10
Pros:

Gentilissimi e cordiali, ci hanno fatto riposare dopo una notte di viaggio cambiandoci la stanza con una libera per il mattino

2026-08-17 • via Nuitee
R
Roberto Orifici • solo_traveller • it
9
2026-08-15 • via Nuitee
F
Francisco • solo_traveller • fr
6
2026-08-11 • via Nuitee