Brown Jerusalem Hotel

Hotels
•
ISRAEL CANADA HOTELS
7.7 (476 reviews)
24 Shachrai Street , Jerusalem , il

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Exceptional service
Well-designed rooms
Cons:
Cleanliness issues
Food quality concerns

Categories

Cleanliness
6.41
Some reviews mention cleanliness issues like noise and bad odor.
Service
9.38
Reviews highlight exceptional service and responsiveness from staff.
Location
7.42
Location is generally convenient but some mention it's far from the city center.
Room Quality
7.87
Rooms are noted as well-designed and spacious with good amenities.
Amenities
7.9
Amenities are appropriate for a hotel of this class, though some specific concerns may arise.
Value for Money
7.86
Good value but some reviews question the pricing compared to provided quality.
Food and Beverage
6.41
Some negative mentions about the quality of food and cleanliness during breakfast.
Overall Experience
8.38
Overall experiences were positive, with a few noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:26

Property Description

Mountain-top Location with Stunning Views
Shalom Jerusalem Hotel offers a unique experience, perched high on a mountain with breathtaking views of Jerusalem. Just a short drive from the city center and near key attractions like Yad Vashem, this location is ideal for exploring the city.

Luxurious Rooms with Modern Amenities
Enjoy the comfort of very spacious guest rooms featuring floor-to-ceiling windows, LCD TVs, and orthopaedic beds. The added convenience of a kettle in each room ensures a homely touch during your stay.

Impressive Facilities and Dining Options
Indulge in the seasonal semi-Olympic swimming pool and take advantage of free private parking. The on-site restaurant offers a delightful Israeli buffet breakfast and kosher lunch and dinner options, providing a taste of local cuisine.

Experience the beauty and convenience of Shalom Jerusalem Hotel - book your stay now!

Important information:

Based on local tax laws, guests with a tourist visa to Israel are exempted from paying VAT for their reservation. Israeli citizens and residents ("non tourists" as defined in the VAT law) must pay VAT. This tax is automatically calculated in the total cost of the reservation for domestic customers. For guests booking from outside of Israel, the tax is not included in the total price.

Late check-out fee until Saturday evening & Jewish Holidays evening: 250 NIS – beyond that, a full night charge applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TLV

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for ₪ 25 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 476 reviews
Cleanliness: 6.41
Service: 9.38
Location: 7.42
Room Quality: 7.87
Amenities: 7.9
Value for Money: 7.86
Food and Beverage: 6.41
Overall Experience: 8.38
מוטי • couple • il
6
חייב להשקיע במתקני המלון
Pros:

צוות מסודר , נקי , איכפתי, אוכל טוב

Cons:

מעליות מיושנות , ויטרינות חיצונית של החדר שקיבלנו מלוכלך ברמות , כניסה לחדר אוכל מיושנת וריח לא נעים

2026-07-04 • via Nuitee
מרים • solo_traveller • il
8
2026-07-04 • via Nuitee
אוריה • family_with_children • il
9
2026-07-04 • via Nuitee
O
Omer • solo_traveller • il
7
Pros:

המלון מתוחזק היטב והצוות ידידותי מאוד. יש באזור חנייה חינם.

Cons:

לא באשמת המלון, האורחים מרעישים, מלכלכים והופכים את החוויה לפחות נעימה.

2026-07-04 • via Nuitee
S
Shaked • extended_group • il
10
Pros:

מלון מהמם, שירות מעולה חדרים נקיים מאוד . הפקידת קבלה נטלי נתנה לנו שירות יוצא מן הכלל, דאגה לכל מה שביקשנו ! הייתה חופשה מושלמת

2026-07-01 • via Nuitee
חיים • solo_traveller • il
9
Pros:

ממש אהבנו את השירות המקצועי במלון גם את הגיוון בחדר אוכל היה ממש כיף

2026-06-29 • via Nuitee
L
Liron • solo_traveller • il
4
Pros:

חדר נחמד. בריכה סבבה

Cons:

האוכל לא היה טעים. צפיפות מטורפת בחדר אוכל.

2026-06-28 • via Nuitee
A
Asulin • extended_group • il
9
2026-06-28 • via Nuitee
ליאת • family_with_children • il
2
We will not come back
Pros:

Nothing maybe the food was ok

Cons:

Look cheap, only one elevator on Saturday that make us miserable, poor rooms

2026-06-27 • via Nuitee
A
ArtistsTLV • family_with_children • il
9
Pros:

היה טעים וטרי

2026-06-27 • via Nuitee
E
Eden • couple • il
10
2026-06-26 • via Nuitee
לוי • family_with_children • il
10
נחזור באהבה
Pros:

ארוחה מגוונת ממש מעולה

2026-06-25 • via Nuitee
A
Anna • solo_traveller • il
8
Pros:

Очень приятный и внимательный персонал,комнаты чистые,вид из окна красивый на город,хороший достаточно большой бассейн,в целом гостиница хорошая.

Cons:

Завтраки не очень,и почему то не работал бар,тоесть в течении дня,если хочется выпить кофе или коктейль,работника там никогда не было.

2026-06-25 • via Nuitee
E
eli • couple • il
10
Pros:

מלון יפה, גדול ועם חדרים מרווחים ונקיים. ארוחת בוקר טובה, לובי גדול ונוח, צוות אדייב.

2026-06-25 • via Nuitee
N
nitzan • extended_group • il
10
היה מצוין.
Pros:

הצוות היה מסביר פנים וסייע לנו בכל מה שנדרשנו.

2026-06-25 • via Nuitee
S
Shadafna • couple • il
10
2026-06-24 • via Nuitee
L
Levi • family_with_children • il
10
2026-06-24 • via Nuitee
A
Aviya • solo_traveller • il
10
מומלץ בחום
Pros:

ג'ני מהקבלה היתה מדהימה ושרותית
החדר מאד מרווח ומזמין
מעוצב בטוב טעם

Cons:

הארוחת בוקר היתה מעולה ועשירה
אך החביתה והשקשוקה היו לא לגמרי מוכנים

2026-06-24 • via Nuitee
משולם • family_with_children • il
6
2026-06-22 • via Nuitee
S
Sandra • extended_group • fr
8
2026-06-21 • via Nuitee