Protea Hotel Fire & Ice by Marriott Cape Town

Hotels
•
Protea Hotels by Marriott
8 (961 reviews)
New Church Street, Tamboerskloof , Cape Town , ZA
+27 21 488 2555

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
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Review Highlights

Pros:
Friendly and attentive staff
Clean and comfortable rooms
Cons:
High price for extras
Some noise from events

Categories

Cleanliness
7.89
Rooms were clean, but there were some maintenance issues reported.
Service
8.86
Staff were consistently praised for being friendly and attentive.
Location
8.4
Great location near bars and with beautiful views.
Room Quality
7.35
Rooms were described as clean and comfortable, but some issues with design and privacy.
Amenities
7.88
Sufficient amenities available, though some extras came at additional cost.
Value for Money
7.34
Some guests felt that price was high given the lack of included breakfast and other charges.
Food and Beverage
8.39
Food quality was praised, with reasonable prices for the restaurant.
Overall Experience
7.86
A positive overall experience despite some mentioned drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 16:07

Property Description

Innovative Design and Outdoor Pool:
Experience modern rooms with warm colors and luxurious furnishings offering stunning views. Enjoy the trendy outdoor pool with panoramic views of Signal Hill.

Relaxing Spa and Dining Options:
Indulge in deep-tissue massages and reflexology treatments at the spa. Sample African and international cuisine, gourmet milkshakes, and hamburgers.

Convenient Location and Nearby Activities:
Located near Long Street, CTICC, V&A Waterfront, and Table Mountain, the hotel offers easy access to top attractions. Enjoy activities like abseiling, kite surfing, and wine tasting nearby.

Experience the perfect blend of luxury and adventure at Protea Hotel Fire and Ice! Cape Town. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Location

Guest Reviews

8
Based on 961 reviews
Cleanliness: 7.89
Service: 8.86
Location: 8.4
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.34
Food and Beverage: 8.39
Overall Experience: 7.86
H
Hamit • couple • tr
8
Pros:

Temiz. Çalışanları çok ilgili. Odaları çok güzel.

Cons:

Duşakabinde yıkanan bir kişiyi tüm oda görebiliyor.

2026-09-18 • via Nuitee
S
Sonja • family_with_children • at
7
2026-09-12 • via Nuitee
A
Agnes Funeka • solo_traveller • za
7
Was generally good
Pros:

I had to leave early in some days and had to miss my breakfast, i suggest that you give your guest something for breakfast already packaged for those that will be leaving early before 6.30..

Cons:

I am a fish lover, and your hotel had just the same type of fish that i did not enjoy, maybe change your fish menus

2026-09-10 • via Nuitee
B
Blake • family_with_children • gb
10
Superb location and Better staff
Pros:

Location is great for local bars and restaurants, not to mention a paddle complex behind it. Views of Table
Mountain were amazing as were the vibes at breakfast and even Friday night with DJ and live music.
However the key was the staff that work in the hotel. I can’t name them all but just wanted to say thanks for making our trip to Cape Town amazing and for your energy and vibes. I travelled with my 8yr old for the rugby and whilst it was predominantly adults only within the hotel, being a rugger weekend, the team were brilliant with Noah and we loved our stay

2026-09-06 • via Nuitee
S
Scholtz • solo_traveller • za
8
2026-09-03 • via Nuitee
C
Cédric • solo_traveller • fr
9
Suite moderne et spacieuse
Pros:

La suite spacieuse, moderne et bien aménagée. Les repas (petit déjeuner, dîner) étaient excellents. Le service de taxi inclus de 7h à 9h pour aller en ville ou au waterfront est un plus.

Cons:

Les travaux à proximité

2026-08-28 • via Nuitee
B
Bee • solo_traveller • za
10
Pros:

I enjoyed the stay and appreciated the help from staff and their friendliness.

Cons:

I was charged twice for my stay. But they promised to refund me

2026-08-26 • via Nuitee
E
Ephenia • solo_traveller • za
9
Wonderful time spend
Pros:

The facility was great, very friendly staff and I also loved how easily accessible the area was. Breakfast was also very delicious.

Cons:

I was on the 3rd floor and I think there's a gym above, I could hear the "weights" as they are being dropped by users. It was noisy and very uncomfortable.

2026-08-25 • via Nuitee
K
Kealeboga • couple • bw
7
2026-08-24 • via Nuitee
W
Wayne • couple • za
7
Pros:

Came for show so good place to stay the night

Cons:

Bar was a disaster. They did not know if they were coming or going

2026-08-23 • via Nuitee
K
Kekana • couple • za
10
2026-08-22 • via Nuitee
T
Thiago • family_with_children • br
8
2026-08-21 • via Nuitee
S
Sunshine • solo_traveller • za
8
2026-08-20 • via Nuitee
N
Nigel • solo_traveller • zw
5
2026-08-16 • via Nuitee
T
Tinashe • solo_traveller • zw
7
2026-08-14 • via Nuitee
A
Azeez • solo_traveller • my
6
2026-08-12 • via Nuitee
M
Maclean • couple • za
10
2026-08-11 • via Nuitee
R
R M Heshan N • solo_traveller • lk
8
2026-08-10 • via Nuitee
S
Sharon • couple • za
10
2026-08-09 • via Nuitee
T
Tsholofelo • couple • za
1
2026-08-06 • via Nuitee