Hotel Gracery Ginza

Hotels
8 (2212 reviews)
Chuo-ku Ginza 7-10-1 , Tokyo , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Convenient amenities
Cons:
Inconsistent cleaning
Small room size
Limited breakfast options

Categories

Cleanliness
7.64
Multiple mentions of inconsistency in cleaning and reports of grit in areas indicate a need for improvement.
Service
8.61
Most reviews described the staff as friendly and attentive, maintaining a positive sentiment.
Location
9.15
Consistently praised by various reviews as convenient and strategic in the heart of Ginza.
Room Quality
7.6
Comments about small rooms highlight they may not meet everyone’s expectations.
Amenities
8.13
Amenities such as breakfast and laundry services receive positive notes, though not universally praised.
Value for Money
7.59
Some reviews express that the hotel is quite expensive for what it offers, affecting perceived value.
Food and Beverage
7.14
Reviewers indicated that the breakfast could be improved with more variety for western tastes.
Overall Experience
8.11
Overall sentiment remains positive with good location and services but with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:46

Property Description

Prime Location in Ginza
Hotel Gracery Ginza is ideally located just steps away from the bustling streets of Ginza, offering easy access to nearby attractions and convenient subway links.

Elegant Accommodation
Experience luxury in every detail at Gracery Ginza Hotel, where elegant rooms feature modern amenities such as free WiFi, a flat-screen TV, and a private bathroom with a soothing bath.

Comfort and Convenience
Relax in the cosy rooms adorned with sophisticated decor and soft lighting. Enjoy the convenience of in-room facilities like a fridge, humidifier, and desk. Some rooms even offer massage cushions and ironing facilities for added comfort.

Book your stay at Hotel Gracery Ginza now to indulge in a memorable and comfortable experience in the heart of Tokyo.

Important information:

From Ginza Metro Station, Exit A3 is nearest to the hotel. Upon leaving the exit, continue straight out of the exit and turn left between GINZA SIX and the Ginza Lion Building, and the hotel is on your right.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 2500 per day.

Location

Guest Reviews

8
Based on 2212 reviews
Cleanliness: 7.64
Service: 8.61
Location: 9.15
Room Quality: 7.6
Amenities: 8.13
Value for Money: 7.59
Food and Beverage: 7.14
Overall Experience: 8.11
T
Tamami • solo_traveller • us
6
2026-06-20 • via Nuitee
C
Chung Leung • extended_group • hk
5
除非你很喜歡行名店，否則不需要住這。
Pros:

除了地理位置好同任取日用的滿意之外，其他實在一般

Cons:

酒店房很舊，衛生亦十分差。樓下沒有便利商店要行一段路。

2026-06-19 • via Nuitee
S
shana • couple • il
3
Good location but the rest is below average
Pros:

The location is great

Cons:

The hotel is very run down. The toilet didn’t work, the halls smelled of mold and the room was not clean.

2026-06-19 • via Nuitee
H
HAULERS INC. • couple • ph
8
2026-06-17 • via Nuitee
S
samoilovich • solo_traveller • il
9
2026-06-17 • via Nuitee
H
HAULERS INC. • couple • ph
7
2026-06-17 • via Nuitee
G
Gamber • solo_traveller • us
9
Comfy, clean, valueand location!
Pros:

Great and comfortable! A 2pm check in was a nice surprise! Most places are later. The PJ’s are so comfy-I wish they sold them.

Cons:

The rooms are very small so that’s the only reason I have a 9 vs 10. They don’t extend late check out/-it’s a small hourly cost to extend. Given check in time is so early (2pm), it’s a wash in the long run.

2026-06-15 • via Nuitee
L
Loo • solo_traveller • sg
8
2026-06-14 • via Nuitee
R
raoul • couple • it
8
2026-06-13 • via Nuitee
M
Masa • solo_traveller • gb
6
Pros:

Great location and not noisy at all

Cons:

Uncomfortable and very hard mattress, one pillow was clumpy and too soft and the other too hard. The bathroom is a bit dated.

2026-06-13 • via Nuitee
N
Noam • solo_traveller • il
10
2026-06-12 • via Nuitee
A
Ana • solo_traveller • hr
9
Pros:

Helpful staff and lot of amenities available.

Cons:

--

2026-06-12 • via Nuitee
I
Iuliia • extended_group • ru
9
2026-06-10 • via Nuitee
R
Rita • couple • in
8
Good
Pros:

Location was excellent, Staff was good, Rooms were clean. Accessibility to drinking water was at arm's length. Very smooth checkin and checkout. Overall good.

Cons:

Everything was good except the breakfast. There was nothing much for vegetarians. Even the breads had eggs. In other hotels we were served Potato crisps or some form of salad so the vegetarians can have something to start their day. Though we did not mention this categorically while booking or checked with hotel but we assumed that this is basic.

2026-06-10 • via Nuitee
V
Vazha • couple • ge
10
2026-06-10 • via Nuitee
V
Vazha • couple • ge
10
2026-06-10 • via Nuitee
A
Ayumi • solo_traveller • jp
8
Pros:

リファの部屋へアップグレードしてくれました
立地は最高です

Cons:

少しチェックインがもたつき時間がかかる

2026-06-09 • via Nuitee
D
Daniel • couple • sg
6
2026-06-09 • via Nuitee
T
TOMOMI • solo_traveller • jp
7
2026-06-08 • via Nuitee
C
Caroline • solo_traveller • at
5
2026-06-08 • via Nuitee