Hotel Gracery Ginza

Hotels
8 (2310 reviews)
Chuo-ku Ginza 7-10-1 , Tokyo , JP
+81 3-6686-1000

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
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Review Highlights

Pros:
Great location
Friendly staff
Convenient amenities
Cons:
Inconsistent cleaning
Small room size
Limited breakfast options

Categories

Cleanliness
7.64
Multiple mentions of inconsistency in cleaning and reports of grit in areas indicate a need for improvement.
Service
8.61
Most reviews described the staff as friendly and attentive, maintaining a positive sentiment.
Location
9.15
Consistently praised by various reviews as convenient and strategic in the heart of Ginza.
Room Quality
7.6
Comments about small rooms highlight they may not meet everyone’s expectations.
Amenities
8.13
Amenities such as breakfast and laundry services receive positive notes, though not universally praised.
Value for Money
7.59
Some reviews express that the hotel is quite expensive for what it offers, affecting perceived value.
Food and Beverage
7.14
Reviewers indicated that the breakfast could be improved with more variety for western tastes.
Overall Experience
8.11
Overall sentiment remains positive with good location and services but with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:46

Property Description

Prime Location in Ginza
Hotel Gracery Ginza is ideally located just steps away from the bustling streets of Ginza, offering easy access to nearby attractions and convenient subway links.

Elegant Accommodation
Experience luxury in every detail at Gracery Ginza Hotel, where elegant rooms feature modern amenities such as free WiFi, a flat-screen TV, and a private bathroom with a soothing bath.

Comfort and Convenience
Relax in the cosy rooms adorned with sophisticated decor and soft lighting. Enjoy the convenience of in-room facilities like a fridge, humidifier, and desk. Some rooms even offer massage cushions and ironing facilities for added comfort.

Book your stay at Hotel Gracery Ginza now to indulge in a memorable and comfortable experience in the heart of Tokyo.

Important information:

From Ginza Metro Station, Exit A3 is nearest to the hotel. Upon leaving the exit, continue straight out of the exit and turn left between GINZA SIX and the Ginza Lion Building, and the hotel is on your right.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Location

Guest Reviews

8
Based on 2310 reviews
Cleanliness: 7.64
Service: 8.61
Location: 9.15
Room Quality: 7.6
Amenities: 8.13
Value for Money: 7.59
Food and Beverage: 7.14
Overall Experience: 8.11
J
JIHYE • couple • kr
10
2026-10-31 • via Nuitee
M
Michelle • solo_traveller • tw
3
Cons:

房內燈光過暗，尋問可否加立燈，下午的前台男服務人員，態度不是十分良好。房內臉盆洩水不通，淋浴熱水水量小到無法洗澡，只好更換房間，還好服務的前台女員工很盡責。

2026-10-31 • via Nuitee
T
Tara • solo_traveller • au
9
2026-10-30 • via Nuitee
S
Sophie • solo_traveller • au
8
Gorgeous
Pros:

Well located, clean and lovely staff

Cons:

The room was a bit small but that’s Japan

2026-10-30 • via Nuitee
M
masahiro • solo_traveller • jp
7
2026-10-30 • via Nuitee
T
Tara • couple • au
9
2026-10-30 • via Nuitee
H
Hulya • family_with_children • gb
8
2026-10-29 • via Nuitee
A
Amy • solo_traveller • us
3
2026-10-28 • via Nuitee
T
Tania • solo_traveller • au
6
Pros:

Great location

Cons:

Stayed here for two nights and the room was great. Then booked a room for a single night and was more expensive, small and stained carpet

2026-10-28 • via Nuitee
Y
Yi Chuan • solo_traveller • tw
8
2026-10-25 • via Nuitee
G
Gila • extended_group • il
7
2026-10-25 • via Nuitee
A
ATSUKO • solo_traveller • jp
8
2026-10-24 • via Nuitee
ניקול • couple • il
8
2026-10-24 • via Nuitee
איכט • family_with_children • il
8
Pros:

הכל היה מצוין

2026-10-24 • via Nuitee
V
Verónica • solo_traveller • co
8
2026-10-23 • via Nuitee
J
Joshua • family_with_children • gu
8
Good stay overall
Pros:

Location was perfect.

Cons:

Rooms need refresh, especially the bathrooms.

2026-10-22 • via Nuitee
G
Geok Hoey • solo_traveller • hk
8
Location is great for me, easy walking distance to Tokyo station and also Tsujiki market
Pros:

Location is great

Cons:

Having to go up to the bed platform is slightly inconvenient and take up the room space

2026-10-21 • via Nuitee
C
ChiaHung • couple • tw
10
Pros:

位置方便

2026-10-21 • via Nuitee
M
maria eugenia • extended_group • mx
10
Bien ubicado y las instalaciones muy bien lo recomendaría 100 por ciento
Pros:

La ubicación y la atención del personal

Cons:

Todo nos gustó

2026-10-20 • via Nuitee
S
Steven • solo_traveller • au
8
Pros:

Great location

Cons:

All good

2026-10-19 • via Nuitee