Hotel Gracery Ginza

Hotels
8 (2253 reviews)
Chuo-ku Ginza 7-10-1 , Tokyo , jp
+81 3-6686-1000

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Convenient amenities
Cons:
Inconsistent cleaning
Small room size
Limited breakfast options

Categories

Cleanliness
7.64
Multiple mentions of inconsistency in cleaning and reports of grit in areas indicate a need for improvement.
Service
8.61
Most reviews described the staff as friendly and attentive, maintaining a positive sentiment.
Location
9.15
Consistently praised by various reviews as convenient and strategic in the heart of Ginza.
Room Quality
7.6
Comments about small rooms highlight they may not meet everyone’s expectations.
Amenities
8.13
Amenities such as breakfast and laundry services receive positive notes, though not universally praised.
Value for Money
7.59
Some reviews express that the hotel is quite expensive for what it offers, affecting perceived value.
Food and Beverage
7.14
Reviewers indicated that the breakfast could be improved with more variety for western tastes.
Overall Experience
8.11
Overall sentiment remains positive with good location and services but with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:46

Property Description

Prime Location in Ginza
Hotel Gracery Ginza is ideally located just steps away from the bustling streets of Ginza, offering easy access to nearby attractions and convenient subway links.

Elegant Accommodation
Experience luxury in every detail at Gracery Ginza Hotel, where elegant rooms feature modern amenities such as free WiFi, a flat-screen TV, and a private bathroom with a soothing bath.

Comfort and Convenience
Relax in the cosy rooms adorned with sophisticated decor and soft lighting. Enjoy the convenience of in-room facilities like a fridge, humidifier, and desk. Some rooms even offer massage cushions and ironing facilities for added comfort.

Book your stay at Hotel Gracery Ginza now to indulge in a memorable and comfortable experience in the heart of Tokyo.

Important information:

From Ginza Metro Station, Exit A3 is nearest to the hotel. Upon leaving the exit, continue straight out of the exit and turn left between GINZA SIX and the Ginza Lion Building, and the hotel is on your right.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 2500 per day.

Location

Guest Reviews

8
Based on 2253 reviews
Cleanliness: 7.64
Service: 8.61
Location: 9.15
Room Quality: 7.6
Amenities: 8.13
Value for Money: 7.59
Food and Beverage: 7.14
Overall Experience: 8.11
C
Carol • family_with_children • us
8
Pros:

Really great location and close to everything.

Cons:

Bathroom was really dated and room was small.

2026-07-25 • via Nuitee
敬悟 • solo_traveller • jp
7
2026-07-25 • via Nuitee
F
Fleur • extended_group • nl
8
Top locatie om Tokyo te ontdekken tussen de luxe en mooie winkels in de wijk Ginza.
Pros:

Top locatie in wijk Ginza en heel centraal. Alle fijne toiletartikelen inclusief fijne gezichtsmaskertjes. Metro dichtbij zodat je makkelijk met de metro de stad door kan. Veilig gevoel. Leuke ontbijt buffet.

Cons:

Wat kleine kamers, maar prima om te slapen.

2026-07-24 • via Nuitee
김 • family_with_children • kr
7
Pros:

긴자역과 가깝고, 위치가 명품거리내에 있어서 주변이 굉장히 청결해요. 직원도 친절합니다.

Cons:

웰컴 물이 냉장고에 없어서 당황했습니다.

2026-07-23 • via Nuitee
C
Charles • family_with_children • us
9
Perfect location and great property and staff.
Pros:

Very good breakfast.

2026-07-23 • via Nuitee
M
MASAKAZU • couple • jp
4
カミソリだけが残念！
Pros:

ロケーションはよかった。

Cons:

髪それを使うと血が出た。多分リサイクルのカミソリ。

2026-07-23 • via Nuitee
L
Lily • family_with_children • us
5
The staff were friendly and helpful, making the overall experience good.
Pros:

Location was the biggest highlights- it was very convenient, with easy access to shopping, restaurants, and transportation. The area felt safe and made it easy to explore without spending too much time commuting.

Cons:

The carpet was noticeably dirty and appeared to need a deep cleaning.

2026-07-22 • via Nuitee
J
Janice • extended_group • us
10
2026-07-22 • via Nuitee
F
Finjane • extended_group • ph
9
2026-07-22 • via Nuitee
M
mayumi • solo_traveller • jp
9
Pros:

アップグレードしていただけました。

2026-07-21 • via Nuitee
D
Daniela • extended_group • at
7
2026-07-21 • via Nuitee
L
Lucia • extended_group • ar
9
2026-07-20 • via Nuitee
K
Kathleen • couple • us
7
Pros:

Location was great, it's in the heart of Ginza luxury shopping area. Close to convenience stores and restaurants

Cons:

The room was dated and the bed was not comfy.

2026-07-20 • via Nuitee
優美 • couple • jp
10
2026-07-20 • via Nuitee
K
kimiko • solo_traveller • jp
8
快適に過ごさせていただきました。
Pros:

朝食がバラエティに富んでいて良かった。
ベッドの硬さがちょうど良かった。

Cons:

特にありません。

2026-07-19 • via Nuitee
N
Nicola • solo_traveller • gb
9
2026-07-19 • via Nuitee
J
Jose Ramon • couple • ph
8
2026-07-15 • via Nuitee
S
Sylvain • couple • ca
10
Hôtel excellent et bien situé
Pros:

Hôtel très agréable personnel très poli et aimable.Le déjeuner est très bien avec du choix . L’hôtel est très bien situé proche des stations métro. La ligne de métro Ginza est très proche de l’hôtel .La gare de Tokyo est environ 18 minutes de marche.

2026-07-15 • via Nuitee
S
Sylvain • couple • ca
10
Hôtel très propre avec personnel gentil et très bien situé proches des stations métro
Pros:

Hôtel très agréable avec personnel très gentil. c’est une hôtel très propre.Le déjeuner était délicieux. Cette hôtel est très bien situé proche des stations de métro surtout la ligne Ginza environ 5 minutes.Cette hôtel est à environ 18 minutes de marche de la gare de Tokyo.Par contre le quartier de Ginza est un quartier très dispendieux.

2026-07-15 • via Nuitee
E
Eyal Eli • family_with_children • il
8
מלון במיקום מרכזי מאוד, צוות המלון אדיב מאוד, חדרים קטנים ומזרון קשה מידי
Pros:

מלון במיקום מרכזי מאוד ולמרות זאת שקט, צוות הקבלה אדיב מאוד, תחזוקת החדרים טובה

Cons:

חדר קטן מאוד וצפוף לזוג, המיטה צמודה לקיר כך שאחד שיושן באותו הצד לא יכול לרדת בנוחות מהמיטה, המזרון קשה מאוד ולא נוח.

2026-07-14 • via Nuitee