Hotel Gracery Ginza

Hotels
8 (2310 reviews)
Chuo-ku Ginza 7-10-1 , Tokyo , jp
+81 3-6686-1000

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Convenient amenities
Cons:
Inconsistent cleaning
Small room size
Limited breakfast options

Categories

Cleanliness
7.64
Multiple mentions of inconsistency in cleaning and reports of grit in areas indicate a need for improvement.
Service
8.61
Most reviews described the staff as friendly and attentive, maintaining a positive sentiment.
Location
9.15
Consistently praised by various reviews as convenient and strategic in the heart of Ginza.
Room Quality
7.6
Comments about small rooms highlight they may not meet everyone’s expectations.
Amenities
8.13
Amenities such as breakfast and laundry services receive positive notes, though not universally praised.
Value for Money
7.59
Some reviews express that the hotel is quite expensive for what it offers, affecting perceived value.
Food and Beverage
7.14
Reviewers indicated that the breakfast could be improved with more variety for western tastes.
Overall Experience
8.11
Overall sentiment remains positive with good location and services but with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:46

Property Description

Prime Location in Ginza
Hotel Gracery Ginza is ideally located just steps away from the bustling streets of Ginza, offering easy access to nearby attractions and convenient subway links.

Elegant Accommodation
Experience luxury in every detail at Gracery Ginza Hotel, where elegant rooms feature modern amenities such as free WiFi, a flat-screen TV, and a private bathroom with a soothing bath.

Comfort and Convenience
Relax in the cosy rooms adorned with sophisticated decor and soft lighting. Enjoy the convenience of in-room facilities like a fridge, humidifier, and desk. Some rooms even offer massage cushions and ironing facilities for added comfort.

Book your stay at Hotel Gracery Ginza now to indulge in a memorable and comfortable experience in the heart of Tokyo.

Important information:

From Ginza Metro Station, Exit A3 is nearest to the hotel. Upon leaving the exit, continue straight out of the exit and turn left between GINZA SIX and the Ginza Lion Building, and the hotel is on your right.An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NRT

Location

Guest Reviews

8
Based on 2310 reviews
Cleanliness: 7.64
Service: 8.61
Location: 9.15
Room Quality: 7.6
Amenities: 8.13
Value for Money: 7.59
Food and Beverage: 7.14
Overall Experience: 8.11
J
JAE • family_with_children • gb
8
Location!
Pros:

Location is great!

Cons:

Woom was bit small

2026-08-28 • via Nuitee
L
Luisa • solo_traveller • es
10
2026-08-27 • via Nuitee
אינה לוין • solo_traveller • il
10
Pros:

המלון נקי,קרוב להכל.

Cons:

היגענו עם 2 ילדים בני 12,17. למשך 8 לילות.לטענת המלון בגלל שזה הרבה זמן אין להם אפשרות לתת 2 חדרים באותה קומה. דבר גרם לאינוחות לנו.הילדים התקשו להגיעה לחדר נשלנו ורנחנו אלהם.

2026-08-27 • via Nuitee
H
HASEGAWA • solo_traveller • jp
9
Pros:

広々としており、清潔感のあるお部屋でした。

Cons:

特にありません。

2026-08-25 • via Nuitee
D
Domenico • solo_traveller • it
9
Pros:

La posizione è ottima. Il personale gentile e disponibile. Camera pulita e comoda.

2026-08-24 • via Nuitee
Y
YOKO • extended_group • jp
8
同僚にもすすめたい
Pros:

スタッフの対応がよかった

Cons:

時にありません

2026-08-23 • via Nuitee
M
Marcella • extended_group • it
7
Pros:

Posizione vicina alle fermate di metro ed autobus.

Cons:

Stanza un po’ piccolina

2026-08-23 • via Nuitee
A
ANASTASIOS • solo_traveller • gr
9
2026-08-20 • via Nuitee
M
MIYO • solo_traveller • jp
7
また選びます
Pros:

スタッフの対応が良かった

Cons:

特に無し

2026-08-20 • via Nuitee
G
German • extended_group • jp
8
Very convenient, great location, too small for the amount paid.
Pros:

The hotel was in Ginza, one of the most centric locations in Tokyo; and there were also two convenience stores nearby. It was very easy to check in and check out.

Cons:

The room was too small and there were NO closets nor drawers to put stuff in. Also no courtesy water bottles in the room (at least once should be considered "service")

2026-08-18 • via Nuitee
H
hidenobu • couple • jp
8
また宿泊してみたいです
Pros:

お部屋も綺麗で、トイレお風呂は広かったです。
朝食は種類も多く、とても美味しかったです。

2026-08-17 • via Nuitee
S
Sinead • solo_traveller • ca
9
Pros:

Simple but clean, great location.staff were great.

2026-08-17 • via Nuitee
V
Vikentii • couple • ru
10
2026-08-16 • via Nuitee
S
Spyridon • couple • gr
8
Πολύ καλή
Pros:

Άριστη τοποθεσία!!!
Φιλικό προσωπικό αρκετές παροχές!

Cons:

Μικρό δωμάτιο θ το θελα λίγο μεγαλύτερο και λίγο καλύτερο το μπάνιο ήταν λίγο παλιό σε σχέση με το υπόλοιπο δωμάτιο

2026-08-15 • via Nuitee
R
Rainer • solo_traveller • at
8
Top location for Tokyo sightseeing
Pros:

Lage des Hotels, gute Betten

Cons:

Zimmer sind klein

2026-08-14 • via Nuitee
R
REIKO • solo_traveller • jp
9
最高のリッチ
Pros:

立地が素晴らしいです。
お部屋も空いていたということで、グレードアップしていただけました。スタッフ対応も良かったです。

Cons:

特にありません。

2026-08-13 • via Nuitee
H
HAROLD JEFFREY • couple • ph
10
2026-08-12 • via Nuitee
P
Patrick • family_with_children • fr
4
Bon emplacement mais c est vraiment tout….
Pros:

L emplacement
Literie confortable malgré la taille du matelas (140x90) qui est collé à un des murs.

Cons:

Chambre très petite. Ne permet pas d ouvrir une grande valise. Salle de bain médiocre, joint de salle de bain pas propre. Petit déjeuner très moyen. Personnel à la réception peu accueillant.
Je déconseille

2026-08-12 • via Nuitee
L
Linda • extended_group • au
6
Not recommended.
Pros:

Free face masks & good laundry

Cons:

Rooms are tiny, one light not working, checkin staff very arrogant

2026-08-12 • via Nuitee
J
Jiwoong • solo_traveller • kr
10
2026-08-12 • via Nuitee