Comfort Hotel Hiroshima Otemachi

Hotels
•
Comfort
8 (3114 reviews)
Naka-ku Otemachi 3-7-9 , Hiroshima , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Massage services
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Affordable pricing
Cons:
Small room size
Breakfast quality inconsistent
Cleanliness issues reported

Categories

Cleanliness
7.5
Some reviews mentioned cleanliness issues related to room quality and maintenance.
Service
9
Staff were consistently noted as friendly and helpful.
Location
9
Location praised for being close to major attractions.
Room Quality
7
Several reviews highlighted the small size of the rooms as a drawback.
Amenities
8
Basic amenities were available but limited in variety.
Value for Money
8
Generally good value considering the location and services provided.
Food and Beverage
7.5
Breakfast options received mixed reviews, with some noting it could be improved.
Overall Experience
8
Overall a satisfactory experience with notable positives and manageable negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:35

Property Description

Convenient Location
Located just a minute's walk from Chuden-mae Station, Comfort Hotel Hiroshima Otemachi offers easy access to transportation for your convenience.

Modern Amenities
Enjoy free WiFi, flat-screen TV with VOD channels, and complimentary breakfast during your stay. The air-conditioned rooms are equipped with all the essentials for a comfortable visit.

Nearby Attractions
Explore Hiroshima Peace Memorial Park and Hiroshima Castle, both within walking distance and a short drive away from the hotel.

Experience comfort and convenience at Comfort Hotel Hiroshima Otemachi. Book your stay now!

Important information:

Please note that you must show a valid photo ID and credit card upon check-in.

Please note the property will be closed due to Covid-19 pandemic. Hotel closure is expected from 17th May 2021 until further notice.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HIJ

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8
Based on 3114 reviews
Cleanliness: 7.5
Service: 9
Location: 9
Room Quality: 7
Amenities: 8
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8
J
Jeremy • solo_traveller • fr
8
Pros:

Emplacement top
Bon rapport qualité prix
Petit déjeuner bien

Cons:

Chambre un peu petite mais fait très bien l'affaire pour un court séjour

2026-05-23 • via Nuitee
M
Margaret • solo_traveller • au
7
Great location.
Pros:

Centrally placed for eady access to the Peace Park, museum and stadiums.
Friendly helpful staff.

Cons:

Room was very small. 2 adults(one quite large) and 2 suit cases were hard to manouvre.
Would recommend two rooms , one each.

2026-05-23 • via Nuitee
M
Maria Jesus • couple • gb
10
Great location
Pros:

Very well located and excellent breakfast

Cons:

The room was rather small compared to other hotels in Japan, with not much space for suitcases.

2026-05-22 • via Nuitee
D
Denis • solo_traveller • fr
8
Pros:

Le petit déjeuner. L'espace café librairie pour dîner le soir. L'accueil.

Cons:

Le lit double collé au mur d'un côté.

2026-05-21 • via Nuitee
R
Rui • couple • pt
7
2026-05-20 • via Nuitee
健次 • family_with_children • jp
8
2026-05-18 • via Nuitee
福本 • solo_traveller • jp
7
good job
Pros:

スタッフがみんな親切だった

Cons:

特にない

2026-05-18 • via Nuitee
M
Michal • couple • cz
10
2026-05-18 • via Nuitee
康弘 • solo_traveller • jp
7
2026-05-18 • via Nuitee
J
Jill • solo_traveller • us
9
Kudos to the designers
Pros:

We have stayed in a lot of small places, but this one was so thoughtfully designed it felt much larger than it was. The little couch, shelves and hooks everywhere...we were nervous about spending five nights in such a tiny space, but it was easy! Especially since we had the lobby/common area as a place to sit if we needed more room.

2026-05-17 • via Nuitee
A
Amanda • solo_traveller • nz
9
Great location, excellent value for money
Pros:

Such good value for money and a 10 minute walk from the Hiroshima Peace Park. Really nice chill out area by reception too. It’s excellent value for money.

Cons:

There aren’t any USB connections in the room so you’ll need a plug, but that’s it.

2026-05-17 • via Nuitee
T
Takaharu • couple • jp
8
1人で泊まるならお勧め
Pros:

無料朝食、料金がリーズナブル

Cons:

部屋が狭かった。

2026-05-14 • via Nuitee
S
Shunsuke • solo_traveller • jp
9
2026-05-14 • via Nuitee
I
Ian • family_with_children • au
7
2026-05-14 • via Nuitee
M
Mayumi • couple • fr
7
値段の割には全てが良かったと思います。ホテルでは寝るだけと割り切れば最高の所と言えます。
Pros:

平和記念公園に近く、路面電車駅のすぐそばで、とても便利でした。
朝食もいろいろ選べて良かったです。

Cons:

ユニットバスのプラスチック感があって、隣人が壁に当たる音が自室にまで響きました。　曇りガラスで外が全く見えなくて残念でした。

2026-05-14 • via Nuitee
T
Tunca • couple • tr
8
2026-05-14 • via Nuitee
A
Adam Tou • extended_group • my
10
Excellent and Nice!
Pros:

This is my 2nd time staying in Comfort Hotel. Simply because few major reason. The hotel is clean and the staff is kind and friendly. This hotel have most of the facility like storage locker, washing machine and etc. It's also most of the strategic location. I love the Cafe at Level 3 especially breakfast is good and delicious. Even if I want to do my work at level 3 cafe is very quiet and bright enough. Will come again in future.

2026-05-13 • via Nuitee
L
Liliana • family_with_children • ar
10
El nombre del hotel "Comfort Hotel" lo describe!!!
Pros:

Nos gustaron mucho los desayunos de cortesía la amabilidad del personal!!

Cons:

Que los TV no eran smart.

2026-05-12 • via Nuitee
K
Kunihiko • couple • jp
8
印象に残って良かった。
Pros:

スタッフ全員の接客態度が良いと思います。
「チエックイン」前に、荷物を預けましたが、気持ちよく預かってもらった。

Cons:

「シングルツイン」の「ベット」配置が今一、窓側の「ベット」に行きずらく思った。

2026-05-12 • via Nuitee
H
HIROKO • couple • jp
9
2026-05-10 • via Nuitee