Comfort Hotel Hiroshima Otemachi

Hotels
Comfort
8 (3157 reviews)
Naka-ku Otemachi 3-7-9 , Hiroshima , jp

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
Massage services
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Affordable pricing
Cons:
Small room size
Breakfast quality inconsistent
Cleanliness issues reported

Categories

Cleanliness
7.5
Some reviews mentioned cleanliness issues related to room quality and maintenance.
Service
9
Staff were consistently noted as friendly and helpful.
Location
9
Location praised for being close to major attractions.
Room Quality
7
Several reviews highlighted the small size of the rooms as a drawback.
Amenities
8
Basic amenities were available but limited in variety.
Value for Money
8
Generally good value considering the location and services provided.
Food and Beverage
7.5
Breakfast options received mixed reviews, with some noting it could be improved.
Overall Experience
8
Overall a satisfactory experience with notable positives and manageable negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:35

Property Description

Convenient Location
Located just a minute's walk from Chuden-mae Station, Comfort Hotel Hiroshima Otemachi offers easy access to transportation for your convenience.

Modern Amenities
Enjoy free WiFi, flat-screen TV with VOD channels, and complimentary breakfast during your stay. The air-conditioned rooms are equipped with all the essentials for a comfortable visit.

Nearby Attractions
Explore Hiroshima Peace Memorial Park and Hiroshima Castle, both within walking distance and a short drive away from the hotel.

Experience comfort and convenience at Comfort Hotel Hiroshima Otemachi. Book your stay now!

Important information:

Please note that you must show a valid photo ID and credit card upon check-in.

Please note the property will be closed due to Covid-19 pandemic. Hotel closure is expected from 17th May 2021 until further notice.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HIJ

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8
Based on 3157 reviews
Cleanliness: 7.5
Service: 9
Location: 9
Room Quality: 7
Amenities: 8
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8
Y
Yu couple tw
9
2026-06-13 via Nuitee
S
SATOMI solo_traveller jp
9
快適
Pros:

アクセスも良く、お部屋も清潔でスタッフの方も
みなさん笑顔で対応も良かったです。
また朝食も無料でいただけたのも良かったです。

Cons:

特にないです。

2026-06-13 via Nuitee
S
Shubhangi solo_traveller jp
9
2026-06-12 via Nuitee
ダニエル couple jp
9
満足
Pros:

スタッフの方が丁寧だった

Cons:

フロントフロアの喫煙コーナーの匂いがエレベーター降りて匂った

2026-06-12 via Nuitee
F
Francesca couple it
9
Ottima posizione per visitare Hiroshima
Pros:

Ottima posizione, a 10 minuti a piedi dal Parco della Pace e a pochi passi dalla fermata del tram. Staff gentile e disponibile. Molto apprezzata la presenza di bevande calde e fredde gratuite nell'area accanto alla reception. Comoda anche la lavanderia a gettoni disponibile in struttura.

2026-06-11 via Nuitee
N
Noe69 solo_traveller hu
9
2026-06-11 via Nuitee
Y
Yu couple tw
9
2026-06-10 via Nuitee
T
Tamaki solo_traveller jp
7
2026-06-10 via Nuitee
小明 solo_traveller tw
10
2026-06-08 via Nuitee
동훈 couple kr
8
2026-06-08 via Nuitee
倉津 solo_traveller jp
8
2026-06-05 via Nuitee
C
Constanza couple cl
6
Bueno para estadías muy cortas
Pros:

Buena ubicación y buen desayuno buffet

Cons:

Es un edificio antiguo, las instalaciones son antiguas el bidet del baño no funcionaba.

2026-06-04 via Nuitee
倉津 solo_traveller jp
8
2026-06-03 via Nuitee
R
raymond solo_traveller fr
8
Pros:

Petit déjeuner correct
Bon rapport qualité prix

Cons:

Un peu loin

2026-06-02 via Nuitee
J
Junichi solo_traveller jp
10
Pros:

スタッフの対応が良かった

2026-06-02 via Nuitee
N
Nataliya Lityuk solo_traveller ca
8
Pros:

L'emplacement, le personnel est accueillant et gentil, le petit-déjeuner est excellent

Cons:

La chambre est un peu petit

2026-06-02 via Nuitee
M
makiyume extended_group jp
8
お茶を飲みながらゆっくりできて満足!
Pros:

チェックイン前でもコーヒーやお茶をいただきながらゆっくり過ごせるスペースがあること
ライブまでの時間ゆったり過ごせてありがたかった!
ステキな本がたくさんあったこと
お部屋は狭くても清潔でおしゃれで仲のよい友達となら十分でした

Cons:

窓を開けたらすぐ隣にビルがあること

2026-06-01 via Nuitee
S
senthilkumar extended_group sg
10
It is in central area and walkable to peace center/ferry to Miajima/Bus center/family mart etc
Pros:

Location and accessibility.

Cons:

NA

2026-06-01 via Nuitee
中村 solo_traveller jp
10
また、泊まりたい
Pros:

スタッフが親切だった。

Cons:

特になし

2026-06-01 via Nuitee
Y
Yonder Bustamante solo_traveller es
10
Pros:

Todo

2026-06-01 via Nuitee