Comfort Hotel Hiroshima Otemachi

Hotels
•
Comfort
8 (3244 reviews)
Naka-ku Otemachi 3-7-9 , Hiroshima , jp
+81 82-545-7811

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Affordable pricing
Cons:
Small room size
Breakfast quality inconsistent
Cleanliness issues reported

Categories

Cleanliness
7.5
Some reviews mentioned cleanliness issues related to room quality and maintenance.
Service
9
Staff were consistently noted as friendly and helpful.
Location
9
Location praised for being close to major attractions.
Room Quality
7
Several reviews highlighted the small size of the rooms as a drawback.
Amenities
8
Basic amenities were available but limited in variety.
Value for Money
8
Generally good value considering the location and services provided.
Food and Beverage
7.5
Breakfast options received mixed reviews, with some noting it could be improved.
Overall Experience
8
Overall a satisfactory experience with notable positives and manageable negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:35

Property Description

Convenient Location
Located just a minute's walk from Chuden-mae Station, Comfort Hotel Hiroshima Otemachi offers easy access to transportation for your convenience.

Modern Amenities
Enjoy free WiFi, flat-screen TV with VOD channels, and complimentary breakfast during your stay. The air-conditioned rooms are equipped with all the essentials for a comfortable visit.

Nearby Attractions
Explore Hiroshima Peace Memorial Park and Hiroshima Castle, both within walking distance and a short drive away from the hotel.

Experience comfort and convenience at Comfort Hotel Hiroshima Otemachi. Book your stay now!

Important information:

Please note that you must show a valid photo ID and credit card upon check-in.

Please note the property will be closed due to Covid-19 pandemic. Hotel closure is expected from 17th May 2021 until further notice.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: HIJ

Location

Guest Reviews

8
Based on 3244 reviews
Cleanliness: 7.5
Service: 9
Location: 9
Room Quality: 7
Amenities: 8
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8
M
MASAKI • solo_traveller • jp
9
2026-08-30 • via Nuitee
三瀬 • couple • jp
8
Pros:

朝食がついているのが　良かった。　海外の友達を宿泊してもらうには　最適です。

Cons:

混雑時のエレベーターが、中々来ない。　海外の友達が来る際　利用していますが、車が置けないので　少し不便でした。送迎用の（10分）ぐらい車が駐車出来るスペースが欲しい。

2026-08-29 • via Nuitee
T
Takae • couple • jp
6
まあまあ
Pros:

フリードリンクとライブラリー

Cons:

朝食のパン

2026-08-29 • via Nuitee
Y
Yaotzin • solo_traveller • mx
10
2026-08-28 • via Nuitee
R
Ryota • solo_traveller • jp
9
2026-08-26 • via Nuitee
A
Ahmed • solo_traveller • jp
8
2026-08-25 • via Nuitee
T
TOMOTANE • couple • jp
8
良かった
Pros:

きれい

Cons:

せまい

2026-08-23 • via Nuitee
M
Maki • family_with_children • jp
7
Pros:

フロントの方に駐車場を確認する際やチェックイン、アウト丁寧に対応して頂いた。
朝食が美味しかった。 フリードリンクが良かった。

Cons:

基本的に上る際はエレベーターのみだったので混雑時、部屋まで戻るのに時間がかかった(階段使用は下りのみ使用だったようなので、、)

2026-08-23 • via Nuitee
I
iwata • solo_traveller • jp
7
2026-08-23 • via Nuitee
Y
Yuka • solo_traveller • jp
8
Pros:

部屋も綺麗で、過ごしやすかった。

2026-08-22 • via Nuitee
細野 • couple • jp
4
2026-08-22 • via Nuitee
L
Lee • solo_traveller • jp
8
Pros:

Great location, good breakfast. Clean room. The staff was very friendly and helpful.

Cons:

The pillows were too flat! But using 2 was helpful.

2026-08-21 • via Nuitee
I
Irene Ingrami • solo_traveller • it
10
2026-08-21 • via Nuitee
塔野 • solo_traveller • jp
8
Pros:

スタッフさんが丁寧で優しかった

Cons:

部屋の誇りが気になった

2026-08-21 • via Nuitee
K
Kazuhiro • family_with_children • jp
5
Pros:

スタッフの対応が感じが良かった

Cons:

立体駐車場で渋滞するのが少しストレスを感じました。

2026-08-19 • via Nuitee
K
KOSURI • family_with_children • jp
9
2026-08-19 • via Nuitee
D
DI STEFANO • family_with_children • fr
8
Bien, merci
Pros:

Emplacement idéal, à 5/10 minutes à pied du parc Mémorial de la Paix

Cons:

Il n'y a que deux ascenseurs pour 14 étages, alors en période de forte affluence, parfois + de 10 minutes à attendre..

2026-08-19 • via Nuitee
D
Dirk • solo_traveller • kr
10
Peaceful Hiroshima
Pros:

Great location. A street car stop that takes you to the Hiroshima train station is 7 meter out the door. A Lawson's convenience store and an inexpenensive noodle shop are less than a block away. Peace Park is less than 10 minutes away on foot. Good A/C. Good hot water. Very good breakfast buffet.

Cons:

I was not allowed to make myself coffee before 6:30 a.m., which is not a big deal but was annoying. The double room with a queen bed was a little tight on space, but at least there was a settee seat and a tray table.

Although there was cable tv provided, there were no international channels in English. This is a first-world problem, but I had to point it out.

2026-08-18 • via Nuitee
G
Gernot • solo_traveller • ch
7
Besuch während Japanischer Feiertage
Pros:

Die Lage ist ideal für Peace Park oder City. ÖV direkt vor der Tür. Auch Touren außerhalb sind gut von hier zu starten.
In Hiroshima sind die Leute meist sehr entspannt und auch willens andere Sprachen zu sprechen. Personal stets bemüht.

Cons:

Japanische Hotelzimmer sind klein, da macht such das Comfort keinen Unterschied. Aber normal kann man Koffer unter das Bett schieben, das ging hier nicht. Wir waren zu japanischen Ferien dort. Also Chaos überall. Das,Durcheinander beim Frühstück trotz Zeitkarten hat aber dazu geführt, das wir uns anderweitig Essen besorgt haben.. Das kann zu normalen Zeiten aber vielleicht besser sein.

2026-08-18 • via Nuitee
N
Natsumi • solo_traveller • jp
4
Cons:

部屋の清掃が適当だった。
ベッド下にティッシュのごみ、風呂場の床に髪の毛が落ちていた。

2026-08-18 • via Nuitee