Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean and comfortable rooms
Good breakfast
Cons:
Some rooms may be smaller than expected
Minor issues with room views

Categories

Cleanliness
9.19
Guests highlighted the cleanliness and comfort of the rooms.
Service
9.66
Friendly and helpful staff were frequently mentioned across reviews.
Location
9.7
Excellent central location, close to transport and attractions.
Room Quality
8.65
Rooms were generally described as comfortable, although some were small.
Amenities
8.68
Standard amenities provided, no specific complaints noted.
Value for Money
9.14
Many guests felt the quality matched the price paid.
Food and Beverage
9.19
Breakfast options were well-received with varied choices.
Overall Experience
9.36
Overall, a very positive experience with minor concerns raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:50

Property Description

Designer Rooms with Modern Amenities
Vienna House Andel's Cracow offers contemporary 4-star designer rooms equipped with air conditioning and satellite TV. The rooms are designed to provide both comfort and style for a memorable stay.

Culinary Delights at Mavericks Restaurant
Indulge in a varied buffet breakfast at Mavericks Restaurant, known for its creative California-style dishes with Asian, Mexican, and European influences. Guests can start their day with a delicious meal prepared by talented chefs.

Convenient Location and Exceptional Services
Located just a short walk from the Main Market Square, Vienna House Andel's Cracow is in the heart of the city. With 24-hour front desk assistance, airport shuttle services, a sauna, and a fitness centre, guests can enjoy a convenient and comfortable stay.

Experience the perfect blend of luxury and convenience at Vienna House Andel's Cracow. Book now for an unforgettable stay in Kraków!

Important information:

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KRK

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs PLN 120 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 4962 reviews
Cleanliness: 9.19
Service: 9.66
Location: 9.7
Room Quality: 8.65
Amenities: 8.68
Value for Money: 9.14
Food and Beverage: 9.19
Overall Experience: 9.36
M
Magdalena • solo_traveller • ca
10
Pros:

Location, cleanliness, food.

Cons:

Nothing, everything was great

2026-05-22 • via Nuitee
L
Laura • solo_traveller • ie
10
2026-05-22 • via Nuitee
S
Stefan • couple • de
9
2026-05-21 • via Nuitee
S
Sakari • family_with_children • fi
9
Krakovan keskeisin hotelli niin lomalle kuin liikematkalle.
Pros:

Runsas ja monipuolinen aamiainen. Ystävällinen henkilökunta, helppo asiointi vastaanotossa ja ravintolassa. Suihkutila mukavan väljä ja eristetty lasiovella muusta kylpyhuone tilasta. Erittäin hyvä äänieristys.

Cons:

2 hengen huoneessa ei ole riittävästi säilytystilaa ja hyllyjä molempien vaatteille.

2026-05-21 • via Nuitee
J
Josh • couple • gb
8
Pros:

Clean, great location, great staff, good value for money, great food. What more could you ask for

2026-05-20 • via Nuitee
P
Pedro • couple • br
10
Pros:

A localização é a melhor possível para quem está viajando por essa região da Europa. A estação está a poucos minutos a pé do hotel. Além disso, as principais atrações da Cracóvia podem ser acessadas a pé. Há mercado perto e opções de restaurante também. O quarto é espaçoso e muito limpo, com todas as comodidades que um viajante precisa. O café da manhã é delicioso, certamente um dos melhores dentre todos os hotéis em que já me hospedei. O atendimento da recepção é bastante cordial e atencioso.

2026-05-20 • via Nuitee
U
Ute • solo_traveller • de
7
Pros:

Lage, Ausstattung

Cons:

Badezimmer nicht beheizt

2026-05-18 • via Nuitee
A
Agnieszka • extended_group • pl
10
2026-05-18 • via Nuitee
M
Marcin • solo_traveller • pl
9
Fantastyczny!
Pros:

Świetny hotel w doskonałej lokalizacji. Niezwykle pomocny i uprzejmy personel, bardzo dobre śniadania.

2026-05-18 • via Nuitee
P
Paweł • solo_traveller • pl
9
2026-05-17 • via Nuitee
S
Segerström • couple • se
10
2026-05-17 • via Nuitee
E
Ewa • solo_traveller • us
9
2026-05-17 • via Nuitee
C
christopher • couple • gb
9
Great hotel in a perfect location
Pros:

Everything

Cons:

Nothing

2026-05-17 • via Nuitee
B
Bogdan • couple • ro
9
Pros:

City center, you can walk to any place from there. They have parking garage and electric charging station.

2026-05-17 • via Nuitee
K
Kostiantyn • family_with_children • pl
9
Solid experience in downtown Krakow, again
Pros:

uber helpful and efficient staff, greatly appointed and convenient room. good location near train station / walk to historical city centre. not cheap but great own spacious parking facilities

Cons:

a bit overcrowded restaurant at breakfast / dinners, bar as well - numerous organised tourist groups & meetings

2026-05-16 • via Nuitee
R
Rolf • couple • de
8
Werden wir weiterempfehlen
Pros:

Sehr gute Lage, guter Service

2026-05-15 • via Nuitee
T
Takayuki • couple • jp
10
2026-05-15 • via Nuitee
N
Nieckula • solo_traveller • pl
10
2026-05-14 • via Nuitee
C
Chris • couple • gb
10
2026-05-14 • via Nuitee
M
MAS535 • couple • pt
9
Pros:

Bom pequeno-almoço. Excelente localização. Simpatia do staff

2026-05-14 • via Nuitee