Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Clean and comfortable rooms
Good breakfast
Cons:
Some rooms may be smaller than expected
Minor issues with room views

Categories

Cleanliness
9.19
Guests highlighted the cleanliness and comfort of the rooms.
Service
9.66
Friendly and helpful staff were frequently mentioned across reviews.
Location
9.7
Excellent central location, close to transport and attractions.
Room Quality
8.65
Rooms were generally described as comfortable, although some were small.
Amenities
8.68
Standard amenities provided, no specific complaints noted.
Value for Money
9.14
Many guests felt the quality matched the price paid.
Food and Beverage
9.19
Breakfast options were well-received with varied choices.
Overall Experience
9.36
Overall, a very positive experience with minor concerns raised.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:50

Property Description

Designer Rooms with Modern Amenities
Vienna House Andel's Cracow offers contemporary 4-star designer rooms equipped with air conditioning and satellite TV. The rooms are designed to provide both comfort and style for a memorable stay.

Culinary Delights at Mavericks Restaurant
Indulge in a varied buffet breakfast at Mavericks Restaurant, known for its creative California-style dishes with Asian, Mexican, and European influences. Guests can start their day with a delicious meal prepared by talented chefs.

Convenient Location and Exceptional Services
Located just a short walk from the Main Market Square, Vienna House Andel's Cracow is in the heart of the city. With 24-hour front desk assistance, airport shuttle services, a sauna, and a fitness centre, guests can enjoy a convenient and comfortable stay.

Experience the perfect blend of luxury and convenience at Vienna House Andel's Cracow. Book now for an unforgettable stay in Kraków!

Important information:

If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KRK

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs PLN 120 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9.2
Based on 5113 reviews
Cleanliness: 9.19
Service: 9.66
Location: 9.7
Room Quality: 8.65
Amenities: 8.68
Value for Money: 9.14
Food and Beverage: 9.19
Overall Experience: 9.36
S
Stefan • solo_traveller • pl
10
Pros:

Pomocniczosc i uprzejmość personelu. Kiedy wszedłem drugi raz, recepcjonista potraktował mnie jak dobrego znajomego.A pani w recepcji żałowała, że to koniec naszego pobytu

Cons:

Wszystko się podobalo

2026-07-04 • via Nuitee
E
EYAL • family_with_children • il
10
Perfect stay
Pros:

A great hotel, amazing staff, perfect location, clean and tidy.

2026-07-04 • via Nuitee
C
Cattaneo • solo_traveller • it
9
Cracovia
Pros:

La posizione è comodissima, camera spaziosa e colazione davvero ottima 😋

Cons:

Nulla

2026-07-04 • via Nuitee
תובל מדמון • solo_traveller • il
8
Pros:

Perfect location. Clean and comfortable room. Excellent breakfast.

Cons:

Water pressure is pretty poor, and we were very surprised to find out the the TV is not smart, without Netflix etc.

2026-07-04 • via Nuitee
R
René • couple • sk
10
2026-07-04 • via Nuitee
I
Irene • couple • cy
10
Perfect location
Pros:

Center, next to the train station and shopping mall, clean

2026-07-04 • via Nuitee
E
Eiko • solo_traveller • jp
10
Pros:

何よりもロケーションが良い。
スタッフもとても親切。
朝食も美味しかった。

2026-07-04 • via Nuitee
K
Kentaro • solo_traveller • at
10
2026-07-03 • via Nuitee
C
Cornel • couple • at
10
Pros:

Location, breakfast, tidiness

2026-07-03 • via Nuitee
H
Hideaki • solo_traveller • jp
8
2026-07-03 • via Nuitee
M
Max Negev • solo_traveller • il
8
Современная госттница со свежим ремонтом
Pros:

Прекрасное расположение.
Хороший завтрак.
Отзывчивый персонал

Cons:

Комнаты могли бы быть побольше.
WiFi без пароля и требует регистрации - если забыть при возвращении в гостиницу сделать sign in начинаешь сжигать свой пакет от сотового оператора.

2026-07-03 • via Nuitee
M
Manuel • extended_group • gb
8
Nice short stay in Krakow
Pros:

The location, just outside the old town and very close to the railway station, is ideal for exploring the city without having to deal with the hordes of tourists. The breakfast was quite good.

Cons:

The car park was a bit small, and the bathroom had a strange glass partition which made it a bit awkward to use.

2026-07-03 • via Nuitee
R
Raphael • couple • au
10
Ecellent
Pros:

The breakfast was really good. The location excellent. The rooms were good.

Cons:

Nothing

2026-07-03 • via Nuitee
I
Ismail Hakki • couple • tr
7
2026-07-02 • via Nuitee
C
Chapman • solo_traveller • se
8
2026-07-02 • via Nuitee
E
Esther • couple • es
9
2026-07-02 • via Nuitee
J
Jose • couple • es
10
2026-07-02 • via Nuitee
R
Russell • extended_group • gb
10
2026-07-01 • via Nuitee
S
sosko • extended_group • il
10
נהנינו מאוד מהשהייה במלון, מהמיקום, מהאוכל והשקט שבמלון. כבר התאחסנו בו בעבר וייתכן מאוד שגם נחזור.
Pros:

המלון ממוקם במקום מרכזי שקל ממנו להגיע לכל מקום. קרוב לתחנת אוטובוס וחשמלית. המלון שקט מאוד, האוכל מגוון וטעים והשירות מעולה.

2026-07-01 • via Nuitee
N
Nageswaran • couple • ie
10
Comfortable stay
Pros:

Excellent location, Courteous staff, Tasty restaurant food , spacious clean rooms

2026-07-01 • via Nuitee