Garner IHG Hotel Birmingham South East

Hotels
•
Garner
8 (803 reviews)
47-49 Sherbourne Rd , Birmingham , GB
+44 121 706 5900

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Garden
Pets allowed
Express check-in/check-out
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Review Highlights

Pros:
Clean and tidy hotel
Friendly staff
Good breakfast
Cons:
Extra parking fees
Noise from other guests
Heating problems in rooms

Categories

Cleanliness
8.39
Rooms and hotel in general clean and tidy, staff were helpful.
Service
8.36
Staff were both helpful and friendly, contributing positively to the experience.
Location
8.4
Perfect location just round the corner from parents and right next to Acocks Green station.
Room Quality
7.35
Room was acceptable but some mentioned noise issues and heating problems.
Amenities
7.88
Heating issues and some amenities were underwhelming but generally acceptable.
Value for Money
7.84
Good value for money noted in several reviews but extra charges for parking mentioned.
Food and Beverage
7.89
Breakfast choices and quality were generally praised, though timing issues noted.
Overall Experience
7.86
Overall pleasant experiences with notable issues that were manageable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:39

Property Description

Convenient Location
The Bridge House Hotel is situated just minutes away from the NEC and Birmingham Airport, offering easy access to transportation and nearby attractions.

Comfortable Accommodation
Each room is equipped with modern amenities such as free WiFi, a TV, and tea/coffee making facilities, ensuring a comfortable stay for guests.

Dining and Entertainment
Guests can enjoy fresh locally sourced food at the hotel restaurant and unwind at the lobby bar with a selection of wines and beers.

To book your stay at the Bridge House Hotel and experience convenience and comfort during your visit, reserve now.

Important information:

Our Restaurant will not be serving dinner on December 23rd and 24th, 2024.

Bar will be open daily from 17:00 and breakfast will be available daily as usual during these dates.

Please note that all rooms are located on upper-level floors with no elevator access.

Please note that this property allows service animals only.

Bridge House Hotel is a cashless property, card payments only.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Location

Guest Reviews

8
Based on 803 reviews
Cleanliness: 8.39
Service: 8.36
Location: 8.4
Room Quality: 7.35
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 7.89
Overall Experience: 7.86
A
Allison • solo_traveller • gb
8
Lovely comfortable hotel with lovely staff
Pros:

The staff were so kind and friendly and breakfast was really good. The room was comfortable and quiet.

Cons:

N/A

2026-10-13 • via Nuitee
M
misbah • solo_traveller • gb
5
Pros:

The rooms are nice and clean.

Cons:

We arrived an hour before 3pm check in as we travelled from home which isn't local at all.
The man on reception was rather rude and actually passive aggressive towards us. We didnt even say that we're early and let us check in early but he said I'm sorry but you haven't told us you need to check in early so we can't offer you this. We said we didnt even ask! We asked if we can sit somewhere and wait as our kids were with us he said no you can't we have an event in 30 mins so you can't wait here. Go shopping or somewhere and come back.
He reluctantly let us put our luggage to one side. Not a good start.

Luckily when we returned we were met by different staff Bushra and a different man who were helpful and this 2nd man was very friendly and welcoming.

The breakfast was ok usual continental breakfast and we were asked to order if we want eggs hash browns etc - a hot breakfast. So no unlimited hot breakfast like other hotels and portions are tiny. We were served by Amina who was nice and friendly.

Very low pressure in shower only one bath towel available. Tea and kettle but no water.

2026-10-12 • via Nuitee
D
Daniel • family_with_children • gb
8
Pros:

The room is small but very clean and neat. The beds and pillows are good. The bathroom is better than expected. Breakfast is outstanding. You could actually order a full English Breakfast there. The staff are generally very friendly and helpful, especially Susan.

Cons:

The neighborhood is not impressive. The parking spaces are a little small.

2026-10-11 • via Nuitee
C
Carlos • solo_traveller • nl
5
rugpijn maar gezellige locatie
Pros:

de vriendelijkheid van het personeel was verassend hoog

Cons:

de bedden waren harder dan een gemiddelde muur.

2026-10-10 • via Nuitee
B
Ben • solo_traveller • gb
9
2026-10-09 • via Nuitee
M
Michael • solo_traveller • gb
10
Pros:

Great loction re proximity to BHX just a short drive. Parking cheaper than others closer to airport but worth the drive. Room clean and suitable for a short stay or stop overnight.

2026-10-08 • via Nuitee
S
Shaun • couple • gb
8
2026-10-07 • via Nuitee
S
Shaheena • couple • gb
8
2026-10-07 • via Nuitee
S
Sarah • solo_traveller • gb
5
Pros:

i requested a quiet room when booking, i got room 147, right next to the train station and tracks, it was so noisy and the room shook. There was a fan in my room, i found out the room was so hot that even with the fan on the heat was unbearable... the temp outside was 18 degrees. The staff were lovely, helpful and friendly, i ate in the bar and it was ok too... just the room location and temp were a problem

2026-10-07 • via Nuitee
S
Salamat • solo_traveller • it
7
2026-10-07 • via Nuitee
T
tracy • solo_traveller • gb
5
Pros:

Staff friendly
Breakfast good

Cons:

The bedroom was like a sauna and with the railway tracks literally outside the bedroom window we didn't get much sleep. Never heard anything so loud as those trains

2026-09-19 • via Nuitee
A
Ax • extended_group • gb
8
Very lovely and enjoyable
Pros:

The room was clean and a perfect size for a short trip. The beds were high but comfortable. Overall for the price and location, it was lovely and clean.

Cons:

If it had more choices for shows or platforms on the TV, like Netflix or disney-plus

2026-09-19 • via Nuitee
N
nad • solo_traveller • gb
10
Pros:

staff very helpful and the food was excellent at the hotel

2026-09-19 • via Nuitee
A
Andreas • couple • gb
8
Buissines trip
Pros:

Staff very helpful,room was very clean very good value for money

Cons:

They could do with a bit more choice on the Restaurant menu

2026-09-18 • via Nuitee
J
Johnt Faucher • solo_traveller • gb
10
Pros:

The whole place was amazing and the staff were top draw

Cons:

It was all good

2026-09-17 • via Nuitee
D
Darpen • extended_group • gb
8
2026-09-16 • via Nuitee
A
Andrew • solo_traveller • gb
6
2026-09-14 • via Nuitee
J
Jen • solo_traveller • gb
7
Pros:

Staff very friendly and helpful. Good breakfast.
Close to railway station

Cons:

Bathroom small with only a little room to walk around the bed.

2026-09-14 • via Nuitee
S
Saira • solo_traveller • gb
10
Pros:

Friendly staff,instead of check out at 11am they caged it to 2pm free of charge

2026-09-13 • via Nuitee
D
Daniel • solo_traveller • de
8
Pros:

- sauberes Zimmer
- grosses und bequemes Bett
- super ruhige Lage mit Anbindung an die Bahn bzw. Parkplatz
- super Frühstück

Cons:

- ggf. Etwas kleine Zimmer, wenig Stauraum fürs Gepäck im Zimmer

2026-09-13 • via Nuitee