Grand Court Jerusalem

Hotels
•
Grand Hotels Israel
7.8 (100 reviews)
15 Saint George St, Jerusalem, 91002 , Jerusalem , IL
972-2-5917777

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Facilities

Free breakfast
Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Designated smoking area
Outdoor pool - seasonal
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Review Highlights

Pros:
Helpful, attentive reception and staff (fast check-in, upgrades, birthday surprises)
Good value for money / good price-performance
Convenient location near light rail and with parking
Good facilities: pool, modern hotel, many elevators
Abundant and varied breakfast/food (for many guests)
Spacious, pampering rooms for some guests
Cons:
Report of ants in a room (cleanliness concern)
Not within easy walking distance to the market/old city for some guests (about 40 minutes)
Some guests found breakfast/product quality below 4-star expectations
A few comments about beds being less comfortable
Occasional language/communication issues with staff

Categories

Cleanliness
5.5
Mixed reports: several guests described rooms as neat and pampering, but there was at least one report of ants in a room and occasional language/communication issues that affected service perception.
Service
9.2
Consistently praised reception and staff: fast check-in, helpful upgrades, attentive and celebratory gestures (birthday surprises), described as very service-oriented and professional.
Location
8.6
Generally excellent: close to light rail/transport, parking available and convenient; a few guests noted it is not within easy walking distance to the market/old city (about 40 minutes).
Room Quality
6.5
Rooms noted as spacious and upgraded for some guests, comfortable and pampering, but some comments about less comfortable beds and basic tastes in some offerings.
Amenities
8.3
Good facilities mentioned: pool, plentiful and fast elevators, parking, modern hotel layout and varied offerings; some requests for longer pool hours.
Value for Money
8.6
Multiple guests explicitly said the hotel offered good value for the price and good ‘return on money’ with upgrades and service contributing positively.
Food and Beverage
6.8
Food and breakfast described as abundant and varied by many, though a few guests criticized product quality (one review noted breakfast not up to 4-star standard) and requested more child-friendly cereal/salad variety.
Overall Experience
8.9
Overall very positive: many guests would return, found the hotel pampering with excellent staff and good facilities despite some issues (distance to old city, occasional cleanliness/food concerns).
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-23 17:10

Property Description

Experience the elegance and comfort of Grand Court Jerusalem, your perfect oasis in the heart of historic Jerusalem.

Recreational Amenities
Dive into relaxation at our outdoor pool or energize your day in our state-of-the-art fitness center. Enjoy a complimentary buffet breakfast each morning and unwind in the evening at our stylish bar/lounge.

Dining & Room Comfort
Savor delicious meals at our restaurant or grab a quick snack at the coffee shop. Each of our 442 spacious guestrooms is equipped with modern conveniences, including a refrigerator, LCD television, and complimentary Wi-Fi for your connectivity needs.

Event Facilities & Location
Whether you are here for business or leisure, we offer extensive conference space and event facilities. Our hotel is conveniently located within a short distance of iconic attractions such as the Western Wall and Mount Herzl.

Don't miss the opportunity to make Grand Court Jerusalem your home away from home—book your stay today!

Important information:

  • The seasonal pool will be open from April to September.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TLV

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.8
Based on 100 reviews
Cleanliness: 5.5
Service: 9.2
Location: 8.6
Room Quality: 6.5
Amenities: 8.3
Value for Money: 8.6
Food and Beverage: 6.8
Overall Experience: 8.9
לוי • couple • il
7
2026-06-11 • via Nuitee
אריה • solo_traveller • il
9
2026-06-10 • via Nuitee
יהודה • solo_traveller • il
7
2026-06-08 • via Nuitee
M
mayer • solo_traveller • us
10
2026-06-08 • via Nuitee
O
Oded • couple • il
9
2026-06-07 • via Nuitee
O
Oleg • solo_traveller • il
9
Pros:

I liked the attitude of personal. Dinners were delicious.

Cons:

No clock in rooms and on lobby.

2026-06-07 • via Nuitee
קרן אור • solo_traveller • il
10
Pros:

האוכל ברמה מעולההה. ניקיון מצויין. שרות מעולה. הכל פשוט נפלא. בהחלט נחזור שוב

2026-06-07 • via Nuitee
D
Daniel • couple • il
9
סה"כ חוויה מאוד נעימה.
Pros:

סוויטה מאוד מרווחת ונעימה

Cons:

היו לנו שתי טלוויזיות בסוויטה. בשתיהן הקליטה גרועה בכל התחנות.
הטלוויזיה מוגבלת למספר ערוצי הוט ואין שום גישה לערוצי סרטיטם

2026-06-06 • via Nuitee
N
Noam • couple • il
6
2026-06-06 • via Nuitee
חייט • extended_group • il
1
2026-06-06 • via Nuitee
O
Oriel • couple • il
9
2026-06-04 • via Nuitee
M
Maurice • couple • fr
10
Parfait
Pros:

L’emplacement, le confort, très bonne literie, bon petit déjeuner je suis arrivé à 12h30, et j’ai eu la chance que ma chambre était déjà prête. C’était parfait.

Cons:

Peut-être faire les salles de bain, enlever les baignoire et mettre des douches

2026-06-03 • via Nuitee
M
mazi • solo_traveller • il
10
2026-06-02 • via Nuitee
J
John • solo_traveller • us
10
2026-06-01 • via Nuitee
A
ANA • solo_traveller • il
10
2026-06-01 • via Nuitee
גבאי • family_with_children • il
3
Pros:

הארוחת בוקר ביום הראשון היתה על הפנים! כנררה כי לא היו מספיק אורחים במלון באותו לילה. רמה שמבישה גם את אכסניות אנא
בבוקר השני הארוחה השתפרה ואכן היו גם יותר אורחים במלון.

Cons:

הגענו לחדר ןהמקרר בו לא עבד, היה בו רק אור, שום קור לא יצא ממנו.
בקבלה טענו שזה לא מקרר אלא שומר קור(?!) וגם על הקור הוא לא שומר.
היינו צריכים לפנות מספר פעמים, ולחפש אנשי צוות מהמלון עד שאחד העובדים אמר שזאת סתם טענה ודאג שיביאו לנו מקרר אחר שעובד.
זה היה מתסכל לרדוף על משהו שאמורים לקבל לפי ההזמנה שביצענו באתר שרשום שיש מקרר, ובסוף זה דבר נצרך וקיים בכל מקום אירוח.

2026-06-01 • via Nuitee
מפ • couple • il
10
2026-06-01 • via Nuitee
A
ANA • extended_group • il
9
2026-05-31 • via Nuitee
S
Sapir • extended_group • il
9
Pros:

נקי, אחלה צוות

2026-05-31 • via Nuitee
U
uri • couple • il
4
2026-05-30 • via Nuitee