Silkari Lagoons Port Douglas

Hotels
Independent
8.4 (151 reviews)
2 Langley Road, Port Douglas, Queensland, 4877 , Port Douglas , AU

Children allowed

Facilities

Area shuttle (surcharge)
Free WiFi
Terrace
Garden
Luggage storage
Concierge service
Wheelchair accessible
Picnic area
Fence around pool
Free airport transportation
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Beautiful pool
Cons:
Mouldy bathrooms
Limited dining options
Outdated kitchen equipment

Categories

Cleanliness
7.69
Some cleanliness issues mentioned, including mould in bathrooms and a towel with black marks.
Service
9.16
Staff were consistently praised for being friendly and helpful.
Location
8.7
Location is convenient for family activities, although limited dining options without driving.
Room Quality
8.15
Generally spacious and comfortable but some rooms need maintenance and updating.
Amenities
8.18
Facilities were good, with a nice pool, but should address some outdated kitchen items.
Value for Money
8.14
Perceived as expensive compared to condition, though some felt it was a good value for the space.
Food and Beverage
8.59
Limited food options available nearby; restaurant on-site would have been beneficial.
Overall Experience
8.56
Generally positive experiences reported, with a good likelihood of returning.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:29

Property Description

Experience the ultimate getaway at Silkari Lagoons Port Douglas, where luxury meets the stunning beauty of nature.

Aquatic Bliss
Dip into one of our 6 outdoor swimming pools, designed for relaxation and enjoyment under the sun. Whether you’re looking to soak or swim, our aquatic offerings are perfect for all ages.

Comfort and Convenience
Relax and unwind in one of our 123 air-conditioned rooms, each featuring cozy kitchenettes and modern amenities. Enjoy the convenience of a flat-screen TV and complimentary Wi-Fi, making you feel right at home during your stay.

Explore and Enjoy
Take advantage of our recreational amenities, including bicycle rentals and area shuttle services, allowing you to explore nearby attractions like Four Mile Beach and Wildlife Habitat with ease.

Elevate your vacation experience—book your stay at Silkari Lagoons Port Douglas today!

Important information:

  • Pool access available from 7:00 AM to 9:00 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CNS

Property Policies

  • Pets

    Pets not allowed

  • Pets

    No pets

  • Smoking

    No smoking

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8.4
Based on 151 reviews
Cleanliness: 7.69
Service: 9.16
Location: 8.7
Room Quality: 8.15
Amenities: 8.18
Value for Money: 8.14
Food and Beverage: 8.59
Overall Experience: 8.56
C
Can couple au
5
ok stay if you don't mind kids noise.
Pros:

I liked the overall design of the building.

Cons:

Rooms looked into a central courtyard which got noisy when a few kids played in the pool. I can imagine how noisy it can get during school holidays. The airlock before the room entry needed air circulation as it had a strange smell. The stairs were hard to climb as they had high risers (bad design).

2026-07-25 via Nuitee
M
McIntosh couple au
7
Great weather. Room was comfortable. Good to have the Rama next door
Pros:

Staff, bed

Cons:

No privacy for the spa. No toaster. No power points to charge phone

2026-07-25 via Nuitee
N
Noel solo_traveller au
8
Pros:

Nice room, enjoyed the spa and pool. Kid friendly.

Cons:

A bit out of town, need a car

2026-07-24 via Nuitee
C
Caroline family_with_children au
6
A pleasant stay, but expected more for the price we paid.
Pros:

x3 Bedrooms with x3 large beds
Loved our spa bath
Staff - the front desk staff were fab! Helped in any and every way they could (all of them)
BBQs - great.
Garden and surrounds - beautifully maintained.

Cons:

The awful smell that we eventually discovered was emitted from the air conditioners. (I remembered reading this mentioned multiple times in previous reviews so when I brought it to the front desks attention, they seemed surprised)
The size of the pools was way smaller in real life than in the pics and some of those staying on the ground floor (we were not) were very territorial over their pools so our kids didn't do a lot of swimming.
Not having our room cleaned/towels replaced regularly? We stayed for 11 nights and they didn't do them until night 9! As a resort rated at 4.5 stars that surprised us.
Slefish parkers - the resort was very full so parking was at a premium. We experienced lots of people parking across 2 bays which meant we had to park out on the street. No one appeared to be monitoring this?

2026-07-24 via Nuitee
J
joannekG7167DU Family
10
Silkari Lagoons Perfect
Pros:

We absolutely love coming to Silkari. This stay would be our fifth stay there. We love the position, the amenities and of course the weather!
The pool access room is just such a joy to stay in.
Thank you, and see you next year!

2026-07-22 via Tripadvisor
V
Virginia family_with_children au
9
Pros:

The room was large and clean and beds were comfy. The site was very well maintained.

2026-07-22 via Nuitee
C
Claire solo_traveller au
6
Small improvements are needed.
Pros:

Close to town. Pools, shared BBQ/kitchen area and white goods in the room. Bed is big and comfortable. Receptionist was clear about leaving the air con. on to avoid a mould problem due to the QLD climate. Laundry facilities available.

Cons:

Needs a deeper clean in the bathroom. We saw a mouse in the pool area. From the reviews I expected a higher standard.

2026-07-22 via Nuitee
R
Ross couple nz
9
2026-07-21 via Nuitee
V
Vicki solo_traveller dk
6
2026-07-21 via Nuitee
M
Margot solo_traveller au
8
Pros:

Position and distance from town
There was a lift which my husband needed.

Cons:

We were next to young families that were a bit noisy.
Floor under beds hadn't been cleaned for a while.
TV didn't work even after replacing batteries in emote.
There was an old almost rusty, dirty phone in the room that didn't work. Might well remove it.

2026-07-19 via Nuitee
K
Kate couple au
8
2026-07-19 via Nuitee
M
Meander09319904452 Family Australia
4
Not for a quite holiday
Pros:

Spacious rooms and beautiful set up with lagoons and blue and white facade of the buildings. However: the pool, common entertainment area and balconies are all in the very narrow space. If there are kids at the pool or entertainment area you can forget about relaxing or taking a quite bath in your spa, which is in the balcony. Kids noise echo around the lagoons taking over the entire space. Rooms are relatively clean but hallways not. If you are looking for a quiet holiday, don’t go to this place, is what I would recommend.

2026-07-18 via Tripadvisor
R
Rowena couple au
7
2026-07-15 via Nuitee
C
Carolina solo_traveller au
2
Dirty
Cons:

Rooms were dirty and smelt. Pool was not cleaned.

2026-07-14 via Nuitee
M
Michelle family_with_children au
10
Pros:

Staff were fantastic, Loved the swimout room.

2026-07-12 via Nuitee
R
Ruth solo_traveller au
6
Outdated Room
Pros:

The outdoor pools were good.

Cons:

The apartment had the tiniest sink for washing dishes and did not have a toaster. The bathroom floor tiles were old and outdated. The hotel is not in the main centre so you have to take a shuttle bus every time you want to go in which is $32 return for 2 people.

2026-07-11 via Nuitee
T
Tamara extended_group au
8
We had a great relaxing holiday
Pros:

The swim out apartment with kitchen was great, clean and tidy

Cons:

It seemed a bit older and was a bit further out of the main township than I had realised - but no issue just needed a car

2026-07-11 via Nuitee
R
robyna855 Family Melbourne, Victoria
10
Family fun escape winter
Pros:

We loved the swim out rooms and sun facing apartments.
Generous room sizes and full kitchen and washing facilities in apartments.

2026-07-10 via Tripadvisor
J
Janelle family_with_children au
6
Not worth the money we paid
Pros:

Great pool and spa on balcony

Cons:

Bathroom was very unclean- terrible. Kitchen very poorly stocked

2026-07-10 via Nuitee
5
587narellek Family
4
Average place
Pros:

Rooms weren’t overly clean and old towels (we assume from previous guests) were found in the washing machine which weren’t collected for the entirety of our stay despite alerting reception twice. Room with carpet smelt moldy and the one with tiles was sticky from cleaning products. Kitchen had everything we needed. Location was ok.

2026-07-09 via Tripadvisor