Oaks Brisbane on Felix Suites

Hotels
Minor Hotels
8.6 (2149 reviews)
26 Felix Street, Brisbane, Queensland, 4000 , Brisbane , AU

Facilities

Fitness facilities
Long-term parking (surcharge)
Free WiFi
Terrace
Luggage storage
Sauna
Elevator
Fitness facilities
Bicycle rentals nearby
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean facilities
Spacious rooms
Cons:
Noisy complaints
Outdated rooms
Cold spa

Categories

Cleanliness
8.28
Mixed sentiments regarding cleanliness, with some reviews highlighting issues like bathroom mould.
Service
9.05
Numerous positive remarks on staff friendliness and helpfulness.
Location
9.09
Consistent praise for the hotel's prime location, close to attractions.
Room Quality
8.14
Complaints about outdated rooms, comfort issues, and twin bed arrangements.
Amenities
8.47
Good amenities, although some complaints about specific facilities like the hot tub.
Value for Money
8.53
Perceived value balanced with some remarks on parking charges and high costs.
Food and Beverage
8.58
No specific mentions in reviews; assumed standard quality for this hotel tier.
Overall Experience
8.65
Overall positive experiences but with some negatives, creating a balanced view.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 04:16

Property Description

Experience the perfect blend of comfort and convenience at Oaks Brisbane on Felix Suites, your ideal home away from home in the heart of Brisbane.

Recreational Amenities
Relax and unwind with a stunning outdoor pool, invigorate your senses in the sauna, or maintain your fitness routine in our well-equipped fitness center.

Well-Appointed Rooms
Our 83 modern guestrooms feature fully equipped kitchens with full-sized refrigerators and ovens, private balconies for breathtaking views, and flat-screen TVs to keep you entertained.

Unmatched Convenience
Enjoy complimentary Wi-Fi, on-site barbecue grills for social gatherings, and easy access to dry cleaning and luggage services, ensuring your stay is as stress-free as possible.

Don't miss out on this exceptional experience—book your stay at Oaks Brisbane on Felix Suites today!

Important information:

  • Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Parking height restrictions apply.
  • The property is professionally cleaned.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

  • Health & Safety

    Property uses a professional cleaning service

See all policies

Location

Guest Reviews

8.6
Based on 2149 reviews
Cleanliness: 8.28
Service: 9.05
Location: 9.09
Room Quality: 8.14
Amenities: 8.47
Value for Money: 8.53
Food and Beverage: 8.58
Overall Experience: 8.65
T
Tanya couple au
8
2026-07-04 via Nuitee
T
Tarinih family_with_children au
10
2026-07-04 via Nuitee
T
Tanya couple au
8
2026-07-04 via Nuitee
L
Lauren family_with_children nz
6
Great location but a few easy to fix let downs
Pros:

Excellent location - we were attending a concert at Riverstage, was a super easy walk over there. The staff were friendly and helpful, and we were happy to have a balcony and view of the river which was unexpected! We had a two bedroom apartment and it was a great size, and great to have two bathrooms as well.

Cons:

The place is pretty run down, there were some pretty basic things that were broken including one of the showerheads which was pretty much unusable. It had clearly been like that for a while. I also found both of the milks in the fridge were expired by two months which was pretty poor. A few little things that were easy to sort that would have made this stay a lot nicer.

2026-07-03 via Nuitee
D
Donald couple au
7
2026-07-02 via Nuitee
J
Jackie family_with_children au
5
Pros:

Location was very handy

Cons:

The floor was very dirty our children clothes stained I have wash a few time but they will not clean Photo was after 1hr in hotel

2026-07-02 via Nuitee
C
Carla family_with_children au
8
Nice stay in a good location, had lovely view of the bridge. Unit was very comfortable.
Pros:

Good location, nice clean facilities & helpful staff. 2 Bedroom unit was perfect for 4 adults & a toddler.

Cons:

Car park is very tight for larger cars

2026-07-02 via Nuitee
L
Lee dale solo_traveller au
10
2026-07-02 via Nuitee
K
Kylie extended_group au
10
2026-07-01 via Nuitee
S
Stephen extended_group au
6
Convenient but disappointing
Pros:

I stayed here because of the Oaks brand and reputation. The apartments seemed good value for a 2 bedroom apartment in a central CBD location. The Airconditioning was good, the apartment was clean and the staff friendly. The location was great and the apartment a good size but that's about it.

Cons:

The apartment was placed on the letting roll and marketed before fit for purpose. It was a large two storey apartment but not toilet on the ground floor so you had to go upstairs all the time. The decor was as bland as anything. Offwhite walls. Heaps of shelves with not one ornament. Wall art or pictures of any kind and in the master bedroom, there was a huge wall to wall cabinet with glass doors which was empty and the whole place had the feel of an industrial storage place with a bed in it. The lighting was totally insufficient with the eco but extremely dark and low powered cold white lights. We had to turn on a desk lamp in the lounge for adequate lighting.

I market a number of apartment resorts on the Gold Coast and know this industry well. I would not have included this apartment in the holiday rental pool until the owner had made it more presentable as it was not in keeping with the Oaks brand. I would have placed this into permanent rental.

2026-06-30 via Nuitee
M
madushani Jayawickrama solo_traveller au
10
2026-06-30 via Nuitee
K
Ken couple au
10
2026-06-30 via Nuitee
D
Dan Howard solo_traveller au
9
2026-06-30 via Nuitee
C
Cyndi Broadway solo_traveller au
10
2026-06-29 via Nuitee
B
Benjamin extended_group au
10
2026-06-29 via Nuitee
A
Andrea couple nz
9
2026-06-29 via Nuitee
R
Rachael couple au
10
Pros:

Bigger than we thought. Very good

2026-06-29 via Nuitee
J
Jacquie couple au
10
2026-06-28 via Nuitee
R
Robert solo_traveller au
5
Meh.
Pros:

The location is fine but that’s the case for all the city apartments. This one is no different really.

Cons:

The room on arrival smelled like hospital grade disinfectant had been used to
Cover some smells and the balcony door had been left open to air it. It was overpowering and I had to leave the door open for a few hours to dissipate it - but in the end I think I just got used to it.

2026-06-28 via Nuitee
C
Cameron family_with_children au
7
2026-06-28 via Nuitee