Grand Hyatt Shanghai

Hotels
•
Grand Hyatt
9 (1368 reviews)
Jin Mao Tower, 88 Century Avenue , Shanghai , CN
+86 21 5049 1234

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Spacious and comfortable rooms
Cons:
Cleanliness issues
Inconsistent service

Categories

Cleanliness
8.14
Bathrooms were dirty and room cleanliness was mentioned as needing improvement.
Service
9.11
Staff were described as helpful, though some reviews mentioned poor reception service.
Location
9.65
Conveniently located near major attractions with great views.
Room Quality
9.6
Rooms were spacious and comfortable, with great views.
Amenities
8.63
Room amenities noted as needing a modern revamp, though facilities such as the restaurant were praised.
Value for Money
8.59
Some felt the pricing did not match the overall experience due to specific issues.
Food and Beverage
9.14
Breakfast had a lot of choices and was generally praised.
Overall Experience
9.11
Overall stay was enjoyable despite specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:38

Property Description

Luxurious Rooms with Spectacular Views
Grand Hyatt Shanghai offers luxuriously decorated rooms with floor-to-ceiling windows, providing sweeping views of either the Pudong skyline or the Shanghai waterfront. Each spacious guestroom features modern amenities like a flat-screen TV, coffee machine, and a laptop safe box. The elegant atmosphere is enhanced by a generous working area, cosy seating, and comfortable beds with feather down duvets.

World-Class Dining Experience
Indulge in gourmet cuisine across 9 stylish restaurants at Grand Hyatt Shanghai. From signature Italian dishes at Cucina to seafood and Japanese flavors at The Grill and Kobachi, there is a wide range of local and international dishes to satisfy every palate. Guests can also enjoy local delicacies at Club Jin Mao or unwind with beverages and music at Cloud 9, Patio, and Piano Bar.

Relaxation and Recreation
Guests can enjoy a range of leisure facilities, including soothing spa treatments at Club Oasis Spa, a dip in the indoor Sky Pool with a breathtaking panorama of the Shanghai skyline, and a workout in the fitness center. The hotel also provides a well-equipped business center, tour desk assistance for sightseeing, ticketing arrangements, and car rental services.

Book your stay at Grand Hyatt Shanghai for an unforgettable experience!

Important information:

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.

For the third guests:
- Club rooms and Suites CNY450 + 15% service charge.
- All other room types CNY200 + 15% service charge.

Swimming Pool Dress Code Policy: For your comfort and safety, we kindly request that all guests wear an appropriate swimsuit and a swimming cap when using the pool.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Location

Property Video

Guest Reviews

9
Based on 1368 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.65
Room Quality: 9.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 9.11
R
Ramasamy • solo_traveller • om
10
Excellent
Pros:

It’s an excellent one we liked it

Cons:

Nothing

2026-09-19 • via Nuitee
Y
Yuriy • couple • ua
10
2026-09-18 • via Nuitee
M
Marwan • couple • om
8
2026-09-18 • via Nuitee
I
Inès • couple • fr
1
2026-09-18 • via Nuitee
A
Anaïs • couple • fr
8
2026-09-18 • via Nuitee
Y
Yoshinori • extended_group • jp
6
2026-09-17 • via Nuitee
P
Paul • solo_traveller • nz
10
Pros:

Great location close to good restaurants and public transportation. Helpful friendly staff, clean comfortable rooms with fantastic views of the river and city definitely at night. Would definitely stay at the Grand Hyatt again next visit.

Cons:

Nothing to report.

2026-09-16 • via Nuitee
T
Tony • solo_traveller • ch
8
Pros:

Das Personal beim Checkin ( Frau Georgie ) war sehr freundlich, aufgestellt und hat mir ein Upgrade angeboten damit ich bereits um 10Uhr morgens mein Zimmer hatte. Hervorragender Service.

2026-09-15 • via Nuitee
F
Frank • solo_traveller • at
9
Top Hotel mit grandioser Aussicht!
Pros:

Super Aussicht vom 80. Stockwerk, sehr nettes Personal!

Cons:

Etwas hellhörig le Wände, konnte nicht glauben, daß ich die Gäste im Nachbarzimmer so gut hören werde.

2026-09-15 • via Nuitee
Виктор • solo_traveller • pe
8
Отель с прекрасным видом
Pros:

Расположение отличное. Вид на реку. Хороший завтрак.

2026-09-14 • via Nuitee
S
Sebastian • solo_traveller • fr
9
Suberbe séjour
Pros:

Séjourner dans un lieu emblématique de Shanghai. La vue sur la skyline est à couper le souffle.

Cons:

Les équipements commencent à être datés même si cela donne un certain charme.

2026-09-14 • via Nuitee
M
Michel • family_with_children • de
10
2026-09-13 • via Nuitee
S
Shahbaz • couple • ch
9
2026-09-13 • via Nuitee
R
Raul • couple • es
5
Pros:

Ubicación

Cons:

Nos cobraron un depósito de 500 euros que aún no hemos recibido 5 días después, y nos ha trastocado el viaje al llevar el dinero en tarjeta internacional.

2026-09-12 • via Nuitee
F
Filip • solo_traveller • sk
8
2026-09-12 • via Nuitee
D
Dion • couple • nl
10
UITMUNTENT
Pros:

De ruime keuze aan spa faciliteiten en klantgerichtheid

Cons:

Alles wat goed

2026-09-11 • via Nuitee
I
inga • family_with_children • lt
10
2026-09-09 • via Nuitee
八下田 • extended_group • jp
10
2026-09-09 • via Nuitee
C
Céline • solo_traveller • ch
6
Pros:

La vue, le service et la location

Cons:

L’hôtel est un peu vieux. Attendez-vous à des grincements des vitres à cause du vent. Je n’avais pas d’eau chaude non plus à cause des problèmes de pluies. Pour le prix, je trouve que l’hôtel n’est pas à la hauteur.

2026-09-08 • via Nuitee
M
María Fernanda • extended_group • co
9
2026-09-08 • via Nuitee