Grand Hyatt Shanghai

Hotels
•
Grand Hyatt
9 (1368 reviews)
Jin Mao Tower, 88 Century Avenue , Shanghai , CN
+86 21 5049 1234

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Spacious and comfortable rooms
Cons:
Cleanliness issues
Inconsistent service

Categories

Cleanliness
8.14
Bathrooms were dirty and room cleanliness was mentioned as needing improvement.
Service
9.11
Staff were described as helpful, though some reviews mentioned poor reception service.
Location
9.65
Conveniently located near major attractions with great views.
Room Quality
9.6
Rooms were spacious and comfortable, with great views.
Amenities
8.63
Room amenities noted as needing a modern revamp, though facilities such as the restaurant were praised.
Value for Money
8.59
Some felt the pricing did not match the overall experience due to specific issues.
Food and Beverage
9.14
Breakfast had a lot of choices and was generally praised.
Overall Experience
9.11
Overall stay was enjoyable despite specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:38

Property Description

Luxurious Rooms with Spectacular Views
Grand Hyatt Shanghai offers luxuriously decorated rooms with floor-to-ceiling windows, providing sweeping views of either the Pudong skyline or the Shanghai waterfront. Each spacious guestroom features modern amenities like a flat-screen TV, coffee machine, and a laptop safe box. The elegant atmosphere is enhanced by a generous working area, cosy seating, and comfortable beds with feather down duvets.

World-Class Dining Experience
Indulge in gourmet cuisine across 9 stylish restaurants at Grand Hyatt Shanghai. From signature Italian dishes at Cucina to seafood and Japanese flavors at The Grill and Kobachi, there is a wide range of local and international dishes to satisfy every palate. Guests can also enjoy local delicacies at Club Jin Mao or unwind with beverages and music at Cloud 9, Patio, and Piano Bar.

Relaxation and Recreation
Guests can enjoy a range of leisure facilities, including soothing spa treatments at Club Oasis Spa, a dip in the indoor Sky Pool with a breathtaking panorama of the Shanghai skyline, and a workout in the fitness center. The hotel also provides a well-equipped business center, tour desk assistance for sightseeing, ticketing arrangements, and car rental services.

Book your stay at Grand Hyatt Shanghai for an unforgettable experience!

Important information:

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.

For the third guests:
- Club rooms and Suites CNY450 + 15% service charge.
- All other room types CNY200 + 15% service charge.

Swimming Pool Dress Code Policy: For your comfort and safety, we kindly request that all guests wear an appropriate swimsuit and a swimming cap when using the pool.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Location

Property Video

Guest Reviews

9
Based on 1368 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.65
Room Quality: 9.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 9.11
P
Patrick • solo_traveller • de
9
Für einen Kurztrip durchaus zu empfehlen.
Pros:

Das Grand Hyatt Shanghai ist ein sehr großes Hotel, mit einer atemberaubenden Aussicht nahezu von jedem Zimmer, da sich die Rezeption im 54 Stock befindet und alle Zimmer erst darüber liegen. Das Frühstück ist sehr umfangreich und es gibt mit Sicherheit für jeden etwas.

Cons:

Da man wirklich immer an einen Fahrstuhl gebunden ist und es zu Stoßzeiten sehr anstrengend sein kann bei fast jeder 2.ten Etage halt zu machen, vor allem, wenn man es eilig hat. Dennoch waren die Fahrstühle recht zügig unterwegs. Der Wellnessbereich im 56. Stock ist jetzt nicht ganz so schick, hätte aber ein großes Potential, etwas einzigartiges daraus zu machen.

2026-11-07 • via Nuitee
S
Shinen • family_with_children • mn
7
2026-11-05 • via Nuitee
A
Alexandre • solo_traveller • fr
8
Très bel hôtel avec une vue splendide
Pros:

La localisation et la vue sont incroyables ! Les équipements sont de bonnes qualités

Cons:

Le WIFI ne fonctionne pas du tout malheureusement

2026-11-05 • via Nuitee
O
OwlsNest • solo_traveller • us
10
Pros:

酒店地处热闹地带，去火车站机场方便。早餐美味丰富多样，房间干净舒适，窗外绝佳夜景。

2026-11-04 • via Nuitee
F
Frank • couple • de
8
2026-11-04 • via Nuitee
A
Adam • solo_traveller • cz
9
Pros:

Veľmi pekný hotel. Vysoké poschodia a dobre výhľady. Čistý a priestranný

Cons:

Obsluha by mohla vedieť trošku lepšie anglicky - hotel bol plný zahraničných turistov.

2026-11-04 • via Nuitee
D
Denis • couple • ru
9
Pros:

Понравилось расположение отеля, номер был очень большой и уютный, виды на ночной Шанхай просто превосходные!

2026-11-04 • via Nuitee
D
Daniel • couple • de
8
2026-11-03 • via Nuitee
M
Marcos • extended_group • br
9
2026-11-03 • via Nuitee
S
Silvia • family_with_children • it
10
2026-11-02 • via Nuitee
B
Buniad • solo_traveller • nz
1
2026-11-02 • via Nuitee
S
Sven • couple • de
9
2026-11-01 • via Nuitee
S
Susanne • solo_traveller • de
8
2026-11-01 • via Nuitee
S
Susanne • couple • de
8
2026-11-01 • via Nuitee
S
Susanne • solo_traveller • de
8
2026-11-01 • via Nuitee
M
Miklos • family_with_children • hu
10
2026-11-01 • via Nuitee
F
Fedor • family_with_children • cy
10
очень хороший вариант
Pros:

небоскрёб расположен в самом центре Пудуна. первый плюс - не надо никуда ходить для панорамного осмотра города (вокруг много смотровых площадок, но смысла нет - всё видно из номера, фитнес-зала или ресторанов). идеальное место для вечерних прогулок - пешеходная эстакада проходит прямо сквозь моллы и магазины. бесконечное количество ресторанов и кафе вокруг. фоткаться можно бесконечно, днём и вечером (в 11 вся подсветка выключается). в 5-10 минутах ходьбы в подвале соседнего молла есть большой супермаркет (но найти непросто). в самой башне - 3 штуки 7-11. рядом 2 линии метро. номера просторные, стильные, все удобства. отличный персонал, половина говорит по-английски. очень хороший завтрак (но пару раз стояли в очереди на посадку). сравнительно разумный ценник

Cons:

на чек-ин сразу стали впаривать более дорогие номера, будьте осторожны. на чек-ауте стояли полчаса в очереди (ну, очереди в Китае - это 30% всего проведённого времени). бассейн очень маленький и сильно хлорированный. организация доступа в бассейн абсолютно бестолковая - время работы непонятно, вход не обозначен, надо покупать шапочки. цены в баре - ненормальные (60 юаней самый простой кофе), прайса нет, узнаёшь постфактум.

2026-10-30 • via Nuitee
T
Timur • family_with_children • kz
10
2026-10-30 • via Nuitee
M
Micha • family_with_children • de
10
Pros:

Die Lage ist super, der Club Zugang empfehlenswert, hier belommt man immer wieder den Tag über im Preis enthaltenes Getränke und Essen.

2026-10-30 • via Nuitee
K
Kim • family_with_children • my
10
Excellence Hotel to stay in Shanghai.
Pros:

The front desk staff, Jenny was very helpful, friendly, patient, and great. She was so patient and nothing was too difficult for her to handle. She's a lovely smile and all our family love interact with her. Regina the club lounge manager was so helpful, friendl they go ways beyond their duties to help us, & made our stay so enjoyable. Fredd of the Concierge desk was so friendly & helpful, directing us the places worth visiting, explaining the routes and ways of going there.

Cons:

The bath towel was too big and too heavy to use.

2026-10-29 • via Nuitee