Best Western Plus Hotel at the Convention Center

Hotels
•
Best Western Plus
8.6 (716 reviews)
517 E. 1st Street , Long Beach , us
+1 562-285-0281

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
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Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Great location
Cons:
Cleanliness issues (e.g., mattress smell)
No microwave in room
Inconsistent service from front desk staff

Categories

Cleanliness
8.09
Some reviews mentioned cleanliness issues, such as urine smell in mattresses.
Service
8.86
Staff were generally noted as pleasant and helpful, though some inconsistency in friendliness was mentioned.
Location
9.1
Multiple reviews praised the location for its proximity to attractions and convenience.
Room Quality
8.55
Rooms were mostly described as clean and comfortable, with little criticism.
Amenities
8.58
Amenities like breakfast and parking were mentioned positively despite some missing items like microwaves.
Value for Money
8.54
Value perception was slightly affected by cost complaints but overall satisfactory.
Food and Beverage
8.39
Breakfast received high marks, though some noted it could be better managed.
Overall Experience
8.66
Overall satisfaction was high despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:12

Property Description

Luxurious Accommodation
Stay at the Best Western Plus Hotel at the Convention Center in Long Beach for a truly upscale experience. Enjoy the comfort of well-equipped rooms with flat-screen TVs and free toiletries.

Relaxation and Fitness
Unwind in the on-site indoor pool or break a sweat at the fitness centre during your stay. Whether you prefer a leisurely swim or an intense workout, we have you covered.

Convenient Location
Located near popular attractions like Queen Mary and the Convention Center, our hotel offers easy access to the best of Long Beach. Book your stay now for a memorable experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 23 per day.

Location

Property Accessibility

Total Disability Score: 43.43
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
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Guest Reviews

8.6
Based on 716 reviews
Cleanliness: 8.09
Service: 8.86
Location: 9.1
Room Quality: 8.55
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 8.39
Overall Experience: 8.66
D
Diane • solo_traveller • us
9
Pros:

The wall paper in the bathroom. The blue was stunning.

Cons:

The toilet paper roll was back on the wall behind. Made it a stretch to reach for it. Not convenient.should have been located to the side of the toilet. Maybe sunken in flush with the counter under the sink.

2026-07-23 • via Nuitee
J
Juan Pablo • couple • mx
7
cómoda
Pros:

la ubicación

Cons:

que cobran el estacionamiento

2026-07-21 • via Nuitee
S
Salinas • solo_traveller • us
10
2026-07-20 • via Nuitee
R
Reynolds • solo_traveller • us
10
Pros:

Staff was great 👍

Cons:

Yes

2026-07-20 • via Nuitee
B
Bustos • couple • us
10
2026-07-14 • via Nuitee
S
Saritha • family_with_children • us
6
Good
Pros:

Good breakfast options, room size ok, very clean room, bath room os very clean.

Cons:

No wifi from night till morning. And no hot water in shower but only in hand shower.

2026-07-14 • via Nuitee
M
Miguel • solo_traveller • us
9
Pros:

Cristal was amazing

Cons:

Location

2026-07-12 • via Nuitee
H
Harpreet • couple • us
7
2026-07-09 • via Nuitee
A
Aguirre • solo_traveller • us
9
2026-07-09 • via Nuitee
B
Berjurem • solo_traveller • us
8
2026-07-08 • via Nuitee
V
Venus • couple • us
9
Close to the ocean. Walking distance to a grocery store for last minute purchases. Also easy to walk to the Long Beach
Pros:

It was in a nice, clean area near several cafes.

2026-07-05 • via Nuitee
H
Heather • family_with_children • us
10
Great customer service!
Pros:

Although there was renovations going on, it was still clean and comfortable. It wasn't disruptive.

Cons:

N/A

2026-07-04 • via Nuitee
B
Brittany • couple • us
1
No stay no way
Pros:

Nice place

Cons:

Never checked in after booking/paying for online 2 days early. I have stayed at BW for years. We sat and waited 3 hours. And I was told my visa is not accepted.

2026-07-03 • via Nuitee
C
Caritha • solo_traveller • us
4
Normally a great place but they must fumigate.
Pros:

I love the location and free breakfast

Cons:

My room had roaches. I stay at this place all the time. They are currently under construction and they now have roaches. Maybe because my room was right next to the rooms they are remodeling, is the reason. I don’t know but I canceled my second day to stay and went to a different hotel by the sea.

2026-07-03 • via Nuitee
J
Jesus • couple • us
10
Great place to stay close to everything would stay again
Pros:

It’s getting reconstructed looking really clean

Cons:

Nothing

2026-07-02 • via Nuitee
D
Debbie • solo_traveller • us
9
2026-07-02 • via Nuitee
J
Jonathan • extended_group • us
8
I had a time
Pros:

The peace and quiet

Cons:

The pool was cold not room temperature for it to be indoor.

2026-07-02 • via Nuitee
S
Steven • solo_traveller • us
9
Great service
Pros:

Clean

Cons:

NA

2026-06-29 • via Nuitee
A
Aurelie • solo_traveller • au
8
Long beach goods!
Pros:

The staff were great, very friendly and welcoming. The check in and out process was easy enough. It was close to walk to a lot of the main areas of long beach and really close to public transport also which was great. The room was clean and comfortable. Breakfast was included also!

Cons:

They were in the middle of doing some renovations which wasn't too bad. And unfortunately we didn't have a great view from our room itself. It was of the back of the building and an alley way with a motel behind, not amazing. Because of the location too, you could also hear some street noise at night but nothing crazy.

2026-06-29 • via Nuitee
C
Christina • family_with_children • us
7
Quick overnight stay. Crystal at the front desk was so helpful and informative.
Pros:

Friendly staff, clean rooms, breakfast

Cons:

Parking and WiFi

2026-06-28 • via Nuitee