iStay by NH Berlin City Ost Hotel

Hotels
•
NH Hotels
8.3 (2628 reviews)
Rathausstr. 2-3 , Berlin , DE
+49 30 557570

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Clean hotel
Excellent breakfast
Nice staff
Good value for money
Cons:
Noisy renovations
Bed quality issues
Cleanliness complaints

Categories

Cleanliness
7.13
General cleanliness mentioned as a positive but with specific complaints about dirtiness in some areas.
Service
9.1
Positive mentions of staff being nice, although some service issues were noted.
Location
8.64
Location praised as perfect for guests.
Room Quality
7.59
Room was functional but described as old-fashioned; complaints about bed quality.
Amenities
8.62
Amenities like kettle and fridge were appreciated, but some issues were noted with cleanliness.
Value for Money
8.08
Good price value for some, but expensive breakfast criticized.
Food and Beverage
9.13
Breakfast was highly rated with a wide variety of options.
Overall Experience
8.1
Overall experience was good but affected by renovation noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:26

Property Description

Central Location and Convenience
Located just a short underground ride away from Alexanderplatz, NH Berlin City Ost offers a peaceful retreat with easy access to the city's main attractions.

Comfortable Accommodation and Services
Enjoy stylish, air-conditioned rooms with free Wi-Fi, spacious interiors, and a 24-hour lobby bar for your convenience. With a 24-hour reception, currency exchange, and an Italian restaurant on-site, your stay will be hassle-free and comfortable.

Excellent Connectivity and Accessibility
Benefit from excellent rail and tram links that swiftly connect you to popular shopping areas and attractions like Friedrichstraße and Hackescher Markt. Additionally, trade fair visitors will appreciate the quick 20-minute direct S-Bahn rail connection.

Book your stay at NH Berlin City Ost now for a perfect blend of comfort, convenience, and accessibility.

Important information:

All requests are subject to confirmation by the property. When booking more than 9 rooms, different policies and additional supplements may apply.

Please note that dogs and cats are allowed upon request and subject to approval.

Please note that the property can only accommodate pets with a maximum weight of 25 kg or less.

Please note that pets will incur an additional charge of EUR 25 per pet per night.

Please note that a maximum of 2 pets is allowed per room.

Guide dogs can stay free of charge.

Please note that the cleaning service is offered once every 4th night. For stays of less than 4 nights, a cleaning service is available upon request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.3
Based on 2628 reviews
Cleanliness: 7.13
Service: 9.1
Location: 8.64
Room Quality: 7.59
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 9.13
Overall Experience: 8.1
K
Karl-Heinz • solo_traveller • de
10
Pros:

Gute Verkehrsanbindung

2026-09-18 • via Nuitee
P
Pascal • solo_traveller • fr
9
Pros:

une chambre spacieuse et une très belle salle de bains

2026-09-16 • via Nuitee
S
Schöner • couple • de
9
Top-Hotel in Berlin-Lichtenberg
Pros:

Hotel, Zimmer, Personal, Frühstück = Alles Bestens!

Cons:

Leider konnten wir nicht verlängern da alles ausgebucht war.

2026-09-16 • via Nuitee
P
Piotr • solo_traveller • pl
10
Deliciuos breakfast
Pros:

Breakfast is served in the restaurant neighbouring the hotel (internal transfer). There is a variety of food and a nice atmosphere. The room is basic (I selected standard, the cheapest), but meets my expectations. The hotel is favourable located, 20 minutes walk from Berlin-Lichtenberg train station.

2026-09-15 • via Nuitee
S
schou • solo_traveller • de
10
Pros:

Alles OK

2026-09-13 • via Nuitee
A
Alexandra • solo_traveller • de
8
Pros:

Die Zimmer waren sehr sauber, sie waren ausgestattet mit einer Klimaanlage, was bei dem warmen Sommer sehr hilfreich war. Das Frühstücksbuffet war ausgestattet mit allem was man sich wünschen könnte. Alles sehr reichlich und lecker. Das Personal war sehr freundlich und zuvorkommend. Durch das automatische Parksystem war unser Auto sicher verstaut und die Parkkosten von 19,00€ waren nicht zu hoch.

2026-09-13 • via Nuitee
K
Katharina • couple • de
8
Pros:

Lage in der Nähe der U-Bahn Haltestelle

2026-09-13 • via Nuitee
K
Katarina • solo_traveller • rs
10
2026-09-13 • via Nuitee
S
Stephan • family_with_children • be
8
Un excellent séjour dans un hôtel très propre aux employés sympathiques. Je recommande vivement !!!
Pros:

Une chambre très propre, la salle de bain adaptée pour une personne à mobilité réduite, facile pour circuler en fauteuil roulant.
Très calme, pas de bruit venant de l'extérieur.
Déjeuner dans une belle salle (avec une rampe à l'entrée pour y accéder en fauteuil roulant), le buffet était bien fourni.
Le personnel très agréable.
L'emplacement de l'hôtel est parfaitement placé.

Cons:

Dommage qu'il n'y avait pas de chaînes TV francophones ou de chaines sportives, mais ce n'est qu'un petit détail.

2026-09-12 • via Nuitee
T
Tommy D'Heuvaert • solo_traveller • be
9
2026-09-12 • via Nuitee
S
Stefano e Antonella • couple • it
8
2026-09-12 • via Nuitee
D
Dirk • solo_traveller • de
8
2026-09-12 • via Nuitee
H
Harald • family_with_children • de
10
Sehr freundliches Servicepersonal.
Pros:

Die Lage ust sehr zentral zur U-Bahn

2026-09-11 • via Nuitee
A
Antje • couple • de
9
2026-09-10 • via Nuitee
A
Andreas • solo_traveller • de
9
Gerne wieder
2026-09-09 • via Nuitee
L
Laura • couple • de
7
Gut :)
Pros:

Sehr sauber und freundlichen Personal

Cons:

Für unsere Reise war gut aber könnte man sagen ist weit weg vom Zentrum

2026-09-09 • via Nuitee
A
Anna Quinn • extended_group • ie
9
2026-09-09 • via Nuitee
N
Naman • solo_traveller • ca
10
2026-09-09 • via Nuitee
S
Sophie • solo_traveller • de
10
Pros:

Das Hotel hat eine super Lage. Man ist schnell bei diversen öffentlichen Verkehrsmitteln. Die Betten waren sehr bequem und alles sauber und ordentlich. Das Hotelpersonal es war auch jederzeit super freundlich und hilfsbereit.
Das Frühstücksbuffet im angrenzenden Restaurant war sehr lecker und es gab alles was das Herz begehrt.

2026-09-08 • via Nuitee
S
Susanne • family_with_children • de
8
2026-09-08 • via Nuitee