iStay by NH Berlin City Ost Hotel

Hotels
•
NH Hotels
8.3 (2513 reviews)
Rathausstr. 2-3 , Berlin , de
+49 30 557570

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Pets allowed
See all facilities

Review Highlights

Pros:
Clean hotel
Excellent breakfast
Nice staff
Good value for money
Cons:
Noisy renovations
Bed quality issues
Cleanliness complaints

Categories

Cleanliness
7.13
General cleanliness mentioned as a positive but with specific complaints about dirtiness in some areas.
Service
9.1
Positive mentions of staff being nice, although some service issues were noted.
Location
8.64
Location praised as perfect for guests.
Room Quality
7.59
Room was functional but described as old-fashioned; complaints about bed quality.
Amenities
8.62
Amenities like kettle and fridge were appreciated, but some issues were noted with cleanliness.
Value for Money
8.08
Good price value for some, but expensive breakfast criticized.
Food and Beverage
9.13
Breakfast was highly rated with a wide variety of options.
Overall Experience
8.1
Overall experience was good but affected by renovation noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:26

Property Description

Central Location and Convenience
Located just a short underground ride away from Alexanderplatz, NH Berlin City Ost offers a peaceful retreat with easy access to the city's main attractions.

Comfortable Accommodation and Services
Enjoy stylish, air-conditioned rooms with free Wi-Fi, spacious interiors, and a 24-hour lobby bar for your convenience. With a 24-hour reception, currency exchange, and an Italian restaurant on-site, your stay will be hassle-free and comfortable.

Excellent Connectivity and Accessibility
Benefit from excellent rail and tram links that swiftly connect you to popular shopping areas and attractions like Friedrichstraße and Hackescher Markt. Additionally, trade fair visitors will appreciate the quick 20-minute direct S-Bahn rail connection.

Book your stay at NH Berlin City Ost now for a perfect blend of comfort, convenience, and accessibility.

Important information:

All requests are subject to confirmation by the property. When booking more than 9 rooms, different policies and additional supplements may apply.

Please note that dogs and cats are allowed upon request and subject to approval.

Please note that the property can only accommodate pets with a maximum weight of 25 kg or less.

Please note that pets will incur an additional charge of EUR 25 per pet per night.

Please note that a maximum of 2 pets is allowed per room.

Guide dogs can stay free of charge.

Please note that the cleaning service is offered once every 4th night. For stays of less than 4 nights, a cleaning service is available upon request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 18 per day.

Location

Guest Reviews

8.3
Based on 2513 reviews
Cleanliness: 7.13
Service: 9.1
Location: 8.64
Room Quality: 7.59
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 9.13
Overall Experience: 8.1
K
Katrin • solo_traveller • de
9
2026-07-25 • via Nuitee
S
Saidumarkhon • solo_traveller • uz
6
2026-07-23 • via Nuitee
D
Deima Lizeth • family_with_children • de
8
Buena estancia, ubicación y lugar tranquilo
Pros:

Muy buena ubicación

Cons:

Los lavamanos del baño estaban tapados y el agua no bajaba bien en ambas habitaciones que reservamos . Pero en general estuvo bien !

2026-07-23 • via Nuitee
G
Gregor • extended_group • at
10
Super freundliches und nettes Personal
Pros:

Sehr freundliches und kompetentes Personal an der Rezeption. Wir wurden wirklich freundlich empfangen und auch die Ausstellung der Geschäftsrechnung am nächsten Tag verlief reibungslos und erneut freundlich.

2026-07-21 • via Nuitee
2
2476e54be346 • solo_traveller • sk
6
Pros:

Overall it was decent for the money, especially very close to metro and train station.

Cons:

There were several sources of constant noise, without good earplugs, i wouldn't be able to sleep. Also window curtains couldn't cover whole window, so i had to use sleep mask. Also AC in the room was not working.

2026-07-21 • via Nuitee
R
Rastsislau • couple • pl
9
2026-07-20 • via Nuitee
I
Iris • solo_traveller • de
10
Pros:

Sauberes Hotel, nettes Personal. D

as Zimmer war mit allem was man braucht ausgestattet.
Kurz 5 Nur Minuten Entfernung zum
U- Bahnhof Frankfurter Allee und zur S-Bahn

2026-07-20 • via Nuitee
H
Helga • couple • at
9
2026-07-20 • via Nuitee
N
Nikolai • family_with_children • ca
8
2026-07-20 • via Nuitee
A
Alina Bukato • solo_traveller • by
9
Nice hotel to stay in Berlin
Pros:

Good location near metro, nice and clean room, everything you need is here. Especially i liked the quality of hairdryer : comparing to majority of other hotels it's supercool.
Receptionists are supper nice and positive.

Cons:

The breakfast was good, but variety of options was a bit limited.
Still decent enough for the price.

2026-07-19 • via Nuitee
G
Ghirmatsen • couple • se
9
2026-07-19 • via Nuitee
D
Damian • solo_traveller • pl
7
Pros:

Lokalizacja

Cons:

Obsługa, w pokoju gniazdka przy łóżkach działały tylko przy włączonym świetle

2026-07-19 • via Nuitee
C
Claudia • solo_traveller • de
8
2026-07-18 • via Nuitee
M
Martin • solo_traveller • gb
9
2026-07-18 • via Nuitee
H
Holger • couple • de
9
2026-07-17 • via Nuitee
A
Anthony • couple • nl
9
2026-07-17 • via Nuitee
T
Thanh Huyen • couple • vn
9
2026-07-17 • via Nuitee
A
Allegra • solo_traveller • de
9
2026-07-16 • via Nuitee
S
Sebastian • couple • de
7
Pros:

Frühstück und Personal

Cons:

Etwas Abstriche Zimmer und Preisleistung durch umbenennen bzw. Andere Teilhaber denke ich,

2026-07-15 • via Nuitee
K
KRZYSZTOF • solo_traveller • pl
8
2026-07-14 • via Nuitee