Clayton Hotel Leeds

Hotels
Dalata Hotel Group
8.8 (7622 reviews)
City Walk Sweet Street, Leeds, England, LS11 9AT , Leeds , GB

Facilities

Meeting rooms
Fitness facilities
Express check-out
Electric car charging station
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and inviting rooms
Good food options
Convenient amenities
Cons:
Dirty rooms reported
Maintenance issues with facilities
Location misleading

Categories

Cleanliness
7.51
Several guests reported dirty rooms and maintenance issues.
Service
9.48
Many reviews praised the staff's friendly and attentive service.
Location
8.52
Great location for some, but some noted it was not as close to city center as expected.
Room Quality
8.97
Rooms were generally reported as clean and inviting, with occasional maintenance issues.
Amenities
9
Amenities like the gym and parking were well received by guests.
Value for Money
8.96
Guests found it to be great value for the price paid.
Food and Beverage
9.01
Food quality received positive remarks with some concerns about breakfast service.
Overall Experience
8.98
Most reviews reflect a generally positive experience, with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:21

Property Description

Discover the perfect blend of comfort and sophistication at Clayton Hotel Leeds, ideally situated for both business and leisure travelers.

Recreation and Relaxation: Unwind at our top-notch fitness center or soak in breathtaking views from our inviting terrace. Whether you're looking to rejuvenate or relax, we have it all.

Gastronomic Delights: Savor delectable dishes at our on-site restaurant, Inkwell, or indulge in 24-hour room service for a cozy night in. Enjoy a refreshing drink at the bar/lounge, ensuring your evenings are just as delightful as your days.

Convenient Amenities: With features like express check-in/out, complimentary Wi-Fi, and laundry services, your stay will be seamless and stress-free. Each of our 334 rooms comes well-equipped with modern conveniences for your comfort.

Don’t miss the opportunity to experience exceptional hospitality—book your stay at Clayton Hotel Leeds today!

Important information:

  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LBA

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Parking

    Parking height restrictions apply

  • Guest type

    Essential workers only - NO

  • Sustainability Certifications

    Green Tourism Program

See all policies

Location

Guest Reviews

8.8
Based on 7622 reviews
Cleanliness: 7.51
Service: 9.48
Location: 8.52
Room Quality: 8.97
Amenities: 9
Value for Money: 8.96
Food and Beverage: 9.01
Overall Experience: 8.98
W
wazzawoo solo_traveller gb
10
Pros:

Really good hotel feeling modern and welcoming

Cons:

Nothing

2026-05-23 via Nuitee
P
paulette couple gb
10
Fabulous
Pros:

Beautiful hotel we love it there. The staff are very friendly and kind.

Cons:

Nothing

2026-05-23 via Nuitee
C
Caroline solo_traveller gb
10
Pros:

The cleanliness

Cons:

Everything about it

2026-05-23 via Nuitee
A
Anita couple gb
8
Comfortable hotel with great staff service and food.
Pros:

Great location facilities and food.
Room was spacious and comfortable.

Cons:

There was a wedding and the car park was overwhelmed and chaotic.

2026-05-23 via Nuitee
E
Emily couple gb
5
2026-05-23 via Nuitee
D
Dan couple gb
8
Pros:

Big room, very comfortable beds, excellent shower. Hotel very clean and felt well maintained.

Super helpful staff, and good value car park under the hotel, with EV charging - overall much cheaper than public car parks in Leeds centre.

Cons:

No aircon in the room!
Wasn't a problem on this trip as outside temp was 12C but in summer I can imagine it would be no fun at all.
Only way to cool the room is to open the windows. Again this might be OK, but you are close to a lot of traffic as the hotel is very central.

2026-05-21 via Nuitee
I
IdasWeeFlowers couple gb
10
Best place to stay in Leeds!
Pros:

Room was super clean and comfy. Breakfast was great especially with proper gluten free options. Staff was very friendly and welcoming. Overall we had a spectacular stay.

2026-05-21 via Nuitee
M
Mohamed couple gb
7
The location
Pros:

Liked

Cons:

Nothing

2026-05-21 via Nuitee
A
Alyson couple gb
10
Lovely hotel
Pros:

Big clean rooms

Cons:

Na

2026-05-20 via Nuitee
S
Sapphire solo_traveller gb
9
Pros:

Gym, restaurant , parking underneath, very nice staff

2026-05-20 via Nuitee
J
JOAN solo_traveller gb
10
Pros:

Everything

Cons:

Nothing not to like

2026-05-19 via Nuitee
M
Martin couple gb
10
2026-05-19 via Nuitee
G
Gillian solo_traveller gb
10
Pros:

A great hotel ..staff are very helpful

Cons:

Nothing

2026-05-19 via Nuitee
A
Alan solo_traveller gb
9
Always use the Clayton for my trips to Elland Road , easy walk to the ground and have everything i need at the Hotel
Pros:

Location , facilities , parking.

Cons:

Don’t have anything .

2026-05-18 via Nuitee
G
Greg family_with_children gb
9
Comfortable and convenient
Pros:

We liked the meals in the bar and the breakfast. The room was very comfortable....very clean.

Cons:

Nothing really

2026-05-18 via Nuitee
S
STEPHEN couple gb
9
Everything about our stay was really very good except room temperature, which was such a shame
Pros:

Breakfast was excellent. Good choice and hot breakfast was indeed hot! Staff excellent too. Nothing too much trouble. Evening meals were excellent too

Cons:

Temperature in room was uncomfortably low. Just 1 radiator and no thermostat to increase room temperature. No heating in bathroom at all. We would only return in Summer months.

2026-05-18 via Nuitee
M
muriel couple be
2
Bruit, odeurs, service déplorable : un 4 étoiles ?
Cons:

Mon 4e séjour dans cet hôtel, et malheureusement probablement le dernier.

Je ne parle donc pas ici comme une cliente de passage qui découvre l’établissement pour la première fois, mais comme quelqu’un qui y a déjà séjourné à plusieurs reprises et qui a constaté une dégradation très nette de la qualité, du service et de l’expérience globale.

Cette fois-ci, l’expérience a été tout simplement catastrophique.

La chambre est inacceptable : un bruit continu de ventilation dans la salle de bain, impossible à arrêter car non relié à un interrupteur, qui tourne en permanence et empêche de se reposer correctement. À cela s’ajoutent des bruits sourds et anormaux pendant la nuit.

L’odeur dans la chambre est particulièrement désagréable : un mélange d’odeur de cigarette froide, de renfermé et d’humidité.

La configuration des lits est aberrante (photo à l’appui) : les lits sont pratiquement collés l’un à l’autre, sans réel espace pour circuler, ce qui rend la chambre peu pratique et inconfortable.

Lorsque j’ai signalé ces problèmes et demandé un changement de chambre, l’accueil à la réception a été particulièrement désagréable et peu professionnel. La chambre alternative proposée était encore pire : forte odeur d’égouts, beaucoup plus petite et avec une vue directe sur un mur. Ce n’était en aucun cas une solution acceptable.

Le plus choquant reste l’absence totale d’effort commercial ou de volonté réelle de résoudre le problème, alors même qu’il semblait exister d’autres disponibilités.

Pour un hôtel présenté comme un 4 étoiles, la baisse de niveau est flagrante : plus d’attentions particulières, plus de bouteilles d’eau, quasiment aucun service ou équipement digne du standing annoncé, sauf à payer une catégorie supérieure.

Quel contraste avec mes précédents séjours.

Aujourd’hui, cet hôtel donne l’impression d’un établissement mal entretenu, bruyant, négligé et avec un service client très décevant.

Extrêmement déçue.
Je ne recommanderais absolument plus cet hôtel.

2026-05-18 via Nuitee
T
toby family_with_children gb
8
Great location for Leeds city centre and a visit to Elland Road. Hotel parking was excellent and the rooms were good jus
Pros:

Location was good, parking with electric charging facilities was excellent

Cons:

Breakfast could be better

2026-05-18 via Nuitee
J
Julie couple gb
10
Nice clean hotel, comfortable rooms, friendly staff, lovely breakfast
Pros:

It was clean, staff was friendly and breakfast was lovely

Cons:

Nothing everything was fine, could have been a bit near to city centre

2026-05-18 via Nuitee
M
mark solo_traveller gb
10
2026-05-18 via Nuitee