Hotel MyStays Otemae

Hotels
•
Mystays Hotel Management
7.8 (111 reviews)
1-3-2 Tokui-cho, Chuo-ku, Osaka, Osaka-fu, 540-0025 , Osaka , JP
81-6-6949 4471

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Facilities

Free WiFi
Luggage storage
Designated smoking area
Wheelchair accessible
Elevator
Conference space
Multilingual staff
Front desk (limited hours)
Parking (limited spaces)
Self parking (surcharge)
See all facilities

Review Highlights

Pros:
Spacious rooms
Cons:
Limited housekeeping services

Categories

Cleanliness
6.16
Limited housekeeping services mentioned, indicating lower cleanliness.
Service
8.13
Standard service quality for a hotel of this rating.
Location
8.17
Standard quality for this hotel tier.
Room Quality
8.12
Standard quality for this hotel tier.
Amenities
8.15
Standard quality for this hotel tier.
Value for Money
8.11
Standard quality for this hotel tier.
Food and Beverage
8.16
Standard quality for this hotel tier.
Overall Experience
7.43
Overall experience aligns with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:58

Property Description

Experience the perfect blend of comfort and convenience at Hotel MyStays Otemae in Osaka's vibrant Chuo district.

Comfortable Accommodations
Indulge in one of our 110 spacious, air-conditioned rooms featuring kitchenettes, private balconies, and modern amenities to ensure a relaxing stay. Whether you want to whip up a quick meal or unwind with a 22-inch LCD television, we have you covered!

Convenient Features
Enjoy complimentary wireless internet access throughout the hotel, making it easy to stay connected. Our friendly multilingual staff is always available to assist with luggage storage and laundry facilities, providing you with a hassle-free experience.

Prime Location
Discover the best of Osaka just moments away! With iconic attractions like Osaka Castle and the lively Dotonbori district within a short distance, your adventure starts right outside our doors.

Don’t wait—book your stay at Hotel MyStays Otemae today!

Important information:

  • Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Parking height restrictions apply.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

7.8
Based on 111 reviews
Cleanliness: 6.16
Service: 8.13
Location: 8.17
Room Quality: 8.12
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 8.16
Overall Experience: 7.43
G
Gabriel • solo_traveller • au
7
2026-07-04 • via Nuitee
S
SOMBO • solo_traveller • us
10
Good
Pros:

Good

Cons:

No comment

2026-07-04 • via Nuitee
A
Aleksandra • couple • pl
9
Pros:

Localisation is very good it is quite easy to get to underground

2026-07-04 • via Nuitee
I
Izarra • solo_traveller • es
10
2026-07-04 • via Nuitee
I
Isaac Alfredo • extended_group • es
10
2026-07-03 • via Nuitee
I
Ivan • solo_traveller • cz
9
Pros:

Large room, good location in walking distance from Osaka castle and MRT. My room came with a multi-headed charger (USB-C, micro-USB, iPhone and others).

2026-07-02 • via Nuitee
M
Mifuyu • solo_traveller • jp
7
2026-06-29 • via Nuitee
B
Bala • extended_group • in
9
Pros:

Location, Size of the room ( i stayed in an apartment type one), lots of convienence stores around, staff approach

Cons:

Slightly older property but no issues found

2026-06-28 • via Nuitee
C
Cheuk Hin • solo_traveller • hk
10
2026-06-28 • via Nuitee
A
Aecel • couple • au
9
Comfy and worth the price.
Pros:

Very spacious compared to most budget hotels. Lots of room. Very close to most station lines as well.

Cons:

Sometimes the WIFI would just disappear. Lights are a bit dim in the room and toilet.

2026-06-27 • via Nuitee
G
gesualdo • solo_traveller • us
10
Good value hotel
Pros:

Every thing

Cons:

Location

2026-06-27 • via Nuitee
S
Sònia • couple • es
1
HORRIBLE HOTEL - DO NOT COME
Pros:

NOTHING.We didn’t even check-in! This hotel has VERY bad reviews about mold, dirtiness and unfriendly staff.
We called and sent emails about the different issues that we saw on all the reviews before even checking in and it was far worse than we expected. The rooms have mold and the hotel in general is filthy. Also, very old installations so don’t expect anything good.

When we called they kept hanging on us. We tried to explain the problem - that my companion has very severe allergies and we cannot stay in rooms that filthy. Theh kept telling us it was not their problem and if we wanted to cancel we just had to pay all the money the room costed us. Luckily i had no shame in writing to Costumer Service of booking and they helped us. The final email we received was passive - agressive. The hotel staff said, and i cuote “the reservation was very long, for the next time cancel before”.

Overall a very bad experience with the staff. So lucky the CS of booking helped us.

Cons:

I really think it’s a better option to sleep under a rock than coming to this hotel. I rather be shivering in the street than touching those filthy sheets.

You do you but this is not something that should be on booking. It’s availability isn’t safe for anyone.

2026-06-26 • via Nuitee
A
Alex • couple • fr
9
2026-06-25 • via Nuitee
M
Maria • extended_group • it
6
Pros:

La posizione e l’accoglienza

Cons:

La pulizia

2026-06-25 • via Nuitee
B
Bahaeddine • couple • fr
8
Pros:

Grande chambre et bien équipée (pourtant équipement très ancien, mais fonctionnel).

Cons:

Pour un hôtel, les employés sont très peu anglophone (lisent des fiches phonétiques JP/EN). La communication est compliquée.

2026-06-23 • via Nuitee
Y
YUKARI • extended_group • jp
8
Pros:

建物の古さは否めないが、立地と広さがとても良く大変満足

Cons:

特になし

2026-06-22 • via Nuitee
L
Louise • extended_group • au
6
Happy with this hotel.
Pros:

Convenient and 1km to subway.
Good amount of space for 4 adults.
Good price.

Cons:

A little outdated decor.

2026-06-22 • via Nuitee
H
Hiroko • solo_traveller • gb
9
Pros:

Front stuff were absolutely friendly, old building but room were very clean.very comfy bed.

Cons:

if they have Net filx on their TV. it will be a perfect.

2026-06-22 • via Nuitee
A
Aleiah • couple • ca
7
Convenient stay with helpful staff
Pros:

The location was very convenient and it was nice to have access to a laundry room. The room was spacious and very comfortable.

Cons:

The bathrooms are outdated and a little moldy.

2026-06-21 • via Nuitee
Z
Zhitu • solo_traveller • cn
9
Pros:

Good geographic position
Kind hosts and services provided

Cons:

None

2026-06-21 • via Nuitee