Hotel MyStays Otemae

Hotels
•
Mystays Hotel Management
7.8 (111 reviews)
1-3-2 Tokui-cho, Chuo-ku, Osaka, Osaka-fu, 540-0025 , Osaka , JP
+81 6-6949-4471

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Facilities

Free WiFi
Luggage storage
Designated smoking area
Wheelchair accessible
Elevator
Conference space
Multilingual staff
Front desk (limited hours)
Parking (limited spaces)
Self parking (surcharge)
See all facilities

Review Highlights

Pros:
Spacious rooms
Cons:
Limited housekeeping services

Categories

Cleanliness
6.16
Limited housekeeping services mentioned, indicating lower cleanliness.
Service
8.13
Standard service quality for a hotel of this rating.
Location
8.17
Standard quality for this hotel tier.
Room Quality
8.12
Standard quality for this hotel tier.
Amenities
8.15
Standard quality for this hotel tier.
Value for Money
8.11
Standard quality for this hotel tier.
Food and Beverage
8.16
Standard quality for this hotel tier.
Overall Experience
7.43
Overall experience aligns with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:58

Property Description

Experience the perfect blend of comfort and convenience at Hotel MyStays Otemae in Osaka's vibrant Chuo district.

Comfortable Accommodations
Indulge in one of our 110 spacious, air-conditioned rooms featuring kitchenettes, private balconies, and modern amenities to ensure a relaxing stay. Whether you want to whip up a quick meal or unwind with a 22-inch LCD television, we have you covered!

Convenient Features
Enjoy complimentary wireless internet access throughout the hotel, making it easy to stay connected. Our friendly multilingual staff is always available to assist with luggage storage and laundry facilities, providing you with a hassle-free experience.

Prime Location
Discover the best of Osaka just moments away! With iconic attractions like Osaka Castle and the lively Dotonbori district within a short distance, your adventure starts right outside our doors.

Don’t wait—book your stay at Hotel MyStays Otemae today!

Important information:

  • Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Parking height restrictions apply.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

7.8
Based on 111 reviews
Cleanliness: 6.16
Service: 8.13
Location: 8.17
Room Quality: 8.12
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 8.16
Overall Experience: 7.43
K
Kao Duong • solo_traveller • fr
7
2026-07-25 • via Nuitee
P
Polina • couple • fr
7
2026-07-25 • via Nuitee
A
AKIHIRO • family_with_children • jp
9
家族旅行
Pros:

スタッフさんがとても丁寧に説明してくれた
部屋の間取りがとても都合が良かった
大阪城まで歩いて行けて、ゆっくり観光できた

Cons:

トイレ、浴室の換気扇の力が弱く、
臭いや湿気が取れにくいと感じた

2026-07-24 • via Nuitee
千恵子 • couple • jp
8
2026-07-24 • via Nuitee
I
Ikuo • solo_traveller • jp
8
2026-07-24 • via Nuitee
M
mama • solo_traveller • jp
10
2026-07-22 • via Nuitee
J
Juan • solo_traveller • es
9
Pros:

Apartamento amplio y bien equipado. Bien ubicado.

2026-07-20 • via Nuitee
M
mathias • couple • fr
10
2026-07-20 • via Nuitee
C
Christina • solo_traveller • gb
8
Overall a great stay
Pros:

Great location near to subway, very spacious, lovely staff

Cons:

Kitchen a bit ropey and the washing machine was temperamental

2026-07-20 • via Nuitee
L
Lina • solo_traveller • es
3
Pros:

El personal, colaborador y amable.

Cons:

El cuarto huele horrible, el hotel en general no tiene espacios agradables, todo el cuarto se siente sucio y viejo. El tapete y las cortinas son lo peor del cuarto. Al principio nos pusieron en un cuarto de fumadores, donde era imposible estar por el olor, el personal muy amablemente nos cambió a otro cuarto que ya no olía a cigarrillo pero olía horrible también. No fue agradable la estadía. También había uñas en el piso y la sabana estaba sucia.

2026-07-19 • via Nuitee
R
Raul • extended_group • es
10
2026-07-18 • via Nuitee
M
Motoyuki • couple • jp
7
楽しめた
Pros:

部屋が広いことと冷蔵庫が大きいところがとてもよかったです。
ロケーションが個人的にとてもよかったです。

Cons:

エアコンのリモコンの電池が切れていた
ウォシュレットが使用できなかった

2026-07-18 • via Nuitee
Y
YAM • solo_traveller • il
9
ענה על הציפיות ותמורה טובה למחיר
Pros:

מיקום נוח מאובזר היטב חדר גדול ונותן שירות נוח מאוד!

Cons:

חדים מעט ישנים וכך גם המלון אבל לא משהו שמפריע מידי הכל מתוחזק היטב. מיטה קטנה מידי לעומת גודל החדר אפשר להביא מיטה גדולה יותר לזוג. אינטרנט בחדר היה חלש מאוד .

2026-07-17 • via Nuitee
A
ABHISHEK • solo_traveller • in
10
2026-07-17 • via Nuitee
D
DIENA • couple • id
10
Pros:

Clean and location

2026-07-15 • via Nuitee
T
Toshimi • couple • jp
6
ロケーション、基本的なサービスには問題がなく、また使いたい。
Pros:

連泊しても、利用しやすかった。タオルも日々替えられた。

Cons:

トイレの水洗の大小 の表示が消えていた。トイレが使いづらかった。
エレベーターが２つあれば良かった。複数のスーツケースの人と一緒になると使いづらかった。

2026-07-13 • via Nuitee
S
Sofia • solo_traveller • pr
10
Great stay, spacious and comfortable
Pros:

The rooms were spacious and the bathroom was comfortable and big. The hotel is 5-8min walk from a station and very close to various convenience stores.

Cons:

N/A

2026-07-13 • via Nuitee
C
Chiduru • solo_traveller • jp
9
最高のおもてなし
Pros:

スタッフさんの対応と配慮は最高でした✨

Cons:

ベッドの枕元にコンセントがあると良かった

2026-07-13 • via Nuitee
W
WAKASONO • couple • jp
8
2026-07-12 • via Nuitee
V
Veronica • solo_traveller • au
10
Pros:

It was very clean, spacious and great amenities
Close to public transport and variety of good places to eat.

2026-07-11 • via Nuitee