AC Hotel by Marriott Penang

Hotels
•
AC Hotels by Marriott
8.4 (3439 reviews)
213, Jalan Bukit Gambir , Bayan Lepas , my
+60 4-646 8000

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Location
Helpful staff
Comfortable rooms
Cons:
Limited food options
Cleanliness issues
Room comfort issues

Categories

Cleanliness
8.09
General comments indicate cleanliness but some mention drainage smell.
Service
8.87
Staff described as very helpful, especially with lost belongings.
Location
9.1
Many positive remarks about the convenience and accessibility of the location.
Room Quality
8.46
Generally comfortable rooms were noted, with some room for improvement.
Amenities
8.28
Amenities were satisfactory but limited options for TV channels and some adults expressed a need for improvements.
Value for Money
8.04
Some reviews mention pricing concerns compared to quality, considered above average.
Food and Beverage
7.89
Limited food options and breakfast choices did not meet expectations.
Overall Experience
8.47
Overall satisfaction met, with highlights on location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 08:06

Property Description

Convenient Location: AC Hotel by Marriott Penang is strategically located near Penang International Airport, making it easily accessible for travelers.

Modern Amenities: Enjoy a comfortable stay in our air-conditioned rooms with satellite TV and marble bathrooms, along with free WiFi throughout the property.

Dining Options: Indulge in a variety of Asian and Western dishes at our on-site restaurant, and kickstart your day with a delicious buffet breakfast.

To experience a seamless blend of comfort and convenience, book your stay at AC Hotel by Marriott Penang now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that reservations for 5 rooms or more require a full prepayment of the total reservation charges to guarantee your booking.
The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 3439 reviews
Cleanliness: 8.09
Service: 8.87
Location: 9.1
Room Quality: 8.46
Amenities: 8.28
Value for Money: 8.04
Food and Beverage: 7.89
Overall Experience: 8.47
E
Erwin • solo_traveller • id
9
Pros:

great staff that help in manage your booking and everything else

2026-07-25 • via Nuitee
H
HS • solo_traveller • my
10
Pros:

Staff and food are good

Cons:

The price is higher end. Although I stay during weekdays non peak hour it is still costly

2026-07-25 • via Nuitee
W
Wan Lini Marlina • solo_traveller • my
9
Pros:

Staff friendly, overall satisfied

Cons:

Nothing

2026-07-23 • via Nuitee
N
Nacima • family_with_children • my
4
2026-07-23 • via Nuitee
S
Sufri • solo_traveller • my
10
Recommended
Pros:

The room

Cons:

The price could be lower a bit

2026-07-22 • via Nuitee
Z
ZUL • solo_traveller • my
8
2026-07-20 • via Nuitee
A
Alexandra • family_with_children • fr
5
Austère
Pros:

Personnel très gentil, literie confortable.

Cons:

Chambre très austère. Nous avions réservé une suite 2 chambres qui ne ressemblait pas du tout aux photos sur Booking.

2026-07-20 • via Nuitee
M
Mooktzeng • solo_traveller • my
7
Pros:

Great room

Cons:

Could here walking or thumping sounds from the room upstairs.

2026-07-20 • via Nuitee
N
Nagami • solo_traveller • jp
9
2026-07-20 • via Nuitee
T
tok hin • solo_traveller • my
8
2026-07-20 • via Nuitee
M
Maznizain • solo_traveller • my
9
2026-07-20 • via Nuitee
H
Hazrol • solo_traveller • au
9
Great stay
Pros:

Clean room, nice breakfast, friendly staff, easy parking.

Cons:

Very narrow shower space

2026-07-19 • via Nuitee
S
Soon Lin Pang • family_with_children • my
10
Pros:

toilet clean,and staff also polite.

Cons:

na

2026-07-17 • via Nuitee
B
Bee Poey • extended_group • my
9
Overall is good
Pros:

The location

Cons:

No extra blanket, sometimes too in night but can't find extra blankets

2026-07-14 • via Nuitee
S
Sudhir • solo_traveller • in
9
Overall, a comfortable and convenient choice for families. We’d happily return! 👍
Pros:

We had a very pleasant family stay at the AC Hotel Marriott Penang. The rooms were spacious, modern, and well-maintained — everything stayed clean and tidy throughout our stay thanks to the efficient housekeeping team.

Cons:

The location is excellent, convenient for both city exploration and family outings with easy access to restaurants, shopping, and attractions.
The highlight for the kids was definitely the pool — they absolutely loved it and spent hours there every day. It was clean, refreshing, and family-friendly.

2026-07-14 • via Nuitee
Y
YUANTANG • solo_traveller • tw
10
2026-07-13 • via Nuitee
L
Louisa • solo_traveller • my
8
2026-07-13 • via Nuitee
L
Louisa • solo_traveller • my
9
2026-07-13 • via Nuitee
D
Dr • family_with_children • my
8
Pros:

As expected of a hotel (plus point - superb staff & varieties of nice breakfast options). Though it is a distance away from main tourist spots, it is nearby airport. Please do check-out the Red Diamond restaurant (few km away) - good dining place & worth a value for a local flavour meal.

2026-07-12 • via Nuitee
D
Daphine • solo_traveller • my
8
Pros:

Bed was comfortable with soft sheets. Room was spacious as well

Cons:

There is mold growth on the shower stall wall and the shower hose

2026-07-10 • via Nuitee