AC Hotel by Marriott Penang

Hotels
AC Hotels by Marriott
8.4 (3396 reviews)
213, Jalan Bukit Gambir , Bayan Lepas , my

Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Helpful staff
Comfortable rooms
Cons:
Limited food options
Cleanliness issues
Room comfort issues

Categories

Cleanliness
8.09
General comments indicate cleanliness but some mention drainage smell.
Service
8.87
Staff described as very helpful, especially with lost belongings.
Location
9.1
Many positive remarks about the convenience and accessibility of the location.
Room Quality
8.46
Generally comfortable rooms were noted, with some room for improvement.
Amenities
8.28
Amenities were satisfactory but limited options for TV channels and some adults expressed a need for improvements.
Value for Money
8.04
Some reviews mention pricing concerns compared to quality, considered above average.
Food and Beverage
7.89
Limited food options and breakfast choices did not meet expectations.
Overall Experience
8.47
Overall satisfaction met, with highlights on location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 08:06

Property Description

Convenient Location: AC Hotel by Marriott Penang is strategically located near Penang International Airport, making it easily accessible for travelers.

Modern Amenities: Enjoy a comfortable stay in our air-conditioned rooms with satellite TV and marble bathrooms, along with free WiFi throughout the property.

Dining Options: Indulge in a variety of Asian and Western dishes at our on-site restaurant, and kickstart your day with a delicious buffet breakfast.

To experience a seamless blend of comfort and convenience, book your stay at AC Hotel by Marriott Penang now.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that reservations for 5 rooms or more require a full prepayment of the total reservation charges to guarantee your booking.
The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 3396 reviews
Cleanliness: 8.09
Service: 8.87
Location: 9.1
Room Quality: 8.46
Amenities: 8.28
Value for Money: 8.04
Food and Beverage: 7.89
Overall Experience: 8.47
Z
Zarinah couple my
9
Excellent
Pros:

The suite was great. Never expected to be that big. All the 4 of us had a great sleep. You were vey kind to let us checked out at a later time as we checked in abt 4 am. I was very greatfull for that.(had to attend my aunt’s funurel). The view was excellent too. Thank you.

Cons:

None

2026-06-21 via Nuitee
S
Sabri solo_traveller my
10
2026-06-18 via Nuitee
Z
Zarina family_with_children my
9
Pros:

All expectations were met. Very comfortable rooms and happy with the choice of toiletries provided.

Breakfast buffet was a good spread of local and western cuisine.

Cons:

N/a

2026-06-18 via Nuitee
J
Jagjit family_with_children my
10
2026-06-14 via Nuitee
N
NUR HIDAYAH couple my
8
2026-06-12 via Nuitee
S
Sabri solo_traveller my
10
2026-06-12 via Nuitee
W
Wondering LIGHT solo_traveller my
9
Pros:

Great and Fun Stay. Good food amd durian all around

Cons:

Limited Parking

2026-06-10 via Nuitee
Y
YUAN ZHANG couple my
8
spacious comfortable clean room
Pros:

Spacious comfort room

2026-06-08 via Nuitee
W
Wil solo_traveller my
8
2026-06-08 via Nuitee
A
ARIF couple my
8
ok
Pros:

Nice and cozy

Cons:

the receptionist hard to answer the call

2026-06-08 via Nuitee
M
Mohamed Sultan couple my
9
Pros:

Breakfast need improved

2026-06-07 via Nuitee
I
Ida solo_traveller sg
10
Pros:

Nice place & Convience

2026-06-07 via Nuitee
K
Kay Ryn family_with_children my
8
2026-06-07 via Nuitee
R
ROHANI solo_traveller my
8
2026-06-06 via Nuitee
R
Rusdi solo_traveller my
10
Pros:

Two+1 big room
Lots of parking
Near to many food stall

Cons:

Everything ok

2026-06-06 via Nuitee
K
Karen family_with_children us
7
Pros:

the spacious rooms

Cons:

lack of hair dryer and USB charging outlets.
The walk-in shower design causes water to splash out, and the drainage is rather bad.

2026-06-06 via Nuitee
S
sally couple my
8
2026-06-05 via Nuitee
M
Mohamed Shah extended_group my
5
Pros:

room

Cons:

very late check in around 5.30 pm omg 🫤

2026-06-05 via Nuitee
Y
Yayakayy solo_traveller my
9
2026-06-05 via Nuitee
C
Chau Wan family_with_children sg
6
Great for layover
Pros:

Nice staff, near to International Airport, good for layover, great for families

Cons:

Booked a studio with two bedrooms, both rooms ac weren’t working. Fortunately the living room two ac were working, hence could cool down the unit slightly. Basic requirement of an accommodation in tropics is to have working ac. Shower room shower head was spilling and hose broken, water was splashing everywhere, basic maintenance needs to be kept up

2026-06-04 via Nuitee