Lady Diana Hotel

Hotels
8.4 (674 reviews)
Binbirdirek Mahallesi Terzihane Sokak No:15 Sultanahmet , Istanbul , TR

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Attentive service
Good amenities
Cons:
Cleanliness issues
Small and noisy rooms

Categories

Cleanliness
7.65
Some guests noted issues with room cleanliness and missing items.
Service
9.15
Guests praised the caring and attentive service from the staff.
Location
9.15
The hotel is ideally located close to major attractions.
Room Quality
7.65
Several reviews mentioned small, noisy rooms, and issues with room comfort.
Amenities
8.65
Amenities are deemed average, with some positive remarks about modern equipment.
Value for Money
8.15
Guests felt the price was fair for the room quality and service.
Food and Beverage
8.15
Breakfast was mentioned as average but acceptable.
Overall Experience
8.65
Overall, guests had a pleasant experience with significant positive feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:51

Property Description

Luxurious Accommodations
The Diana hotel, nestled in the heart of Sultanahmet, offers spacious rooms adorned with wooden furniture and modern amenities, ensuring a comfortable stay for guests.

Tranquil Spa Experience
Unwind at Lady Diana’s Turkish spa after a day of exploration. Indulge in rejuvenating treatments, relax in the sauna, or cleanse your body in the hammam for the ultimate pampering session.

Spectacular Rooftop Dining
Experience a culinary delight at the rooftop restaurant with stunning views of the iconic Blue Mosque. Enjoy a mix of Turkish and international cuisine while basking in the beauty of Istanbul’s skyline.

Book now to revel in the opulence and convenience that Hotel Diana provides, just steps away from Istanbul's renowned landmarks.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: IST

Location

Guest Reviews

8.4
Based on 674 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 7.65
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 8.15
Overall Experience: 8.65
B
BEATRIZ • solo_traveller • es
10
La leche!
Pros:

La ubicación.

Cons:

El personal del desayuno que quita los platos antes que termines de desayunar.

2026-09-19 • via Nuitee
H
Hafsa • family_with_children • fr
7
Pros:

La situation géographique de l'hôtel.
La vue du rooftop magnifique.
Le monsieur de l'accueil qui travaille l'après-midi était sympa.

Cons:

Chambre mal insonorisé, on entends tout ce qui se passe dans le couloir.
La propreté de la chambre, le ménage n'était pas bien fait. A notre arrivée il y avait de la poussière au sol et surtout en dessous des lits.
Les jours suivants la dame de ménage a fait uniquement la chambre (pas la salle de bain) rapidement et ce n'était pas très bien fait non plus. Elle passe un coup rapidement au sol sans se soucier de si c'est bien fait ou pas et sans passer le balai en dessous des lits.

Fuite d'eau dans les toilettes à cause du bidet.

Le petit déjeuner peu de choix classique (pas de vienoiseries, ni d'omelette).

2026-09-19 • via Nuitee
E
Ehtesham Ul • family_with_children • be
6
goed maar zou het toch niet opnieuw nemen
Pros:

personeel keuken/ontbijt was vriendelijk

Cons:

We hebben een kapot babykot gekregen. heb dit meermaals gevraagd om te veranderen dit hebben ze uiteindelijk niet gedaan. super onveilig voor baby. Ze bieden excursies aan maar de prijzen zuigen ze uit hun duim. ontbijt was super goed! hygiene in kamer was minder. we kwamen aan in het hotel en er waren haren in het bed. bedden zagen er ook vuil uit. eerste dag kregen we geen water twee dag was er wel water aanwezig.

2026-09-16 • via Nuitee
S
Syed Zohaib Maroof • family_with_children • gb
1
Disappointed- I wouldn’t recommend anyone
Pros:

Location is good but there are plenty other options nearby.

Cons:

Rooms are really small, I won’t recommend anyone to book any room.

I stayed in deluxe and it was smaller than premier in UK standard room.

Staff is unprofessional, disrespectful, and always there to scam you.

2026-09-13 • via Nuitee
S
Suzana • couple • at
10
Pros:

Lokation ist perfekt

2026-09-13 • via Nuitee
S
Syed Zohaib Maroof • couple • gb
1
Very pathetic, disgusting, disgraceful, disappointing
Pros:

This property is located very near to important locations but there are many other hotels as well like Ritus, Blue hotel etc.

Cons:

This was my second time at this property, last time my stay was neutral but I thought to give them another chance. But from day one, their behaviour and attitude was completely unprofessional and disrespectful. All the people on the reception try to scam you. I have experienced myself and observed with other customer. I wish I could have taken the picture of that particular guy who has no sense of customer service and no fear of anyone. They charged me extra and manager apologised me to compensate me afterwards, when I went for update , no one was ready to help. Language barrier is the worst thing there. But I think they speak English when they want, otherwise they don’t. I WOULD NOT RECOMMEND ANYONE to book this hotel. This is my first hand and person l experience. I am going to escalate this future to tourism department in Turkey and also will try and find out any hotel association etc.

2026-09-13 • via Nuitee
T
Tania • couple • it
10
2026-09-12 • via Nuitee
D
DEJAN • couple • rs
10
2026-09-11 • via Nuitee
J
Jasmin • couple • gb
10
Beautiful Hotel. Will visit again soon in the near future.
Pros:

Friendly staff. Especially the breakfast staff.

Cons:

Air condition was not working properly.

2026-09-11 • via Nuitee
M
Maria • family_with_children • es
7
Good location
Pros:

The location is the best part of this hotel because you have the most important cultural spots at walking distance.

Cons:

Photos are good so I wasn't expecting it to be different but it is true that rooms are small and breakfast was a bit disappointing

2026-09-09 • via Nuitee
N
Ngaire • couple • nz
9
2026-09-08 • via Nuitee
G
Giuseppina • family_with_children • it
9
Pros:

Ottima posizione, personale gentile e bella la struttura.

Cons:

La colazione per noi europei è lontana dai nostri gusti. La parte dolce del tutto assente.

2026-09-08 • via Nuitee
M
Marian • couple • bg
10
2026-09-07 • via Nuitee
T
Tanumoy • couple • gb
8
Good location
Pros:

The location was superb, just 7mins by walk from blue mosque and sultanahmet square.

Cons:

The room service somehow wasn’t up to the mark and didn’t feel clean.

2026-09-06 • via Nuitee
M
Mir • solo_traveller • gb
10
Perfect
Pros:

Everything special the staff

Cons:

None

2026-09-02 • via Nuitee
U
Utalipov • couple • kz
10
2026-08-31 • via Nuitee
M
Mircea • family_with_children • de
10
Sehr schöne Aufenthalt in Lady Diana Hotel
Pros:

Alles, sehr nette personal. Super Lage und Zimmer sauber

Cons:

Nichts

2026-08-31 • via Nuitee
B
Barbara • solo_traveller • hr
10
2026-08-30 • via Nuitee
S
sheba • family_with_children • gb
8
Great stay and the best view from terrace
Pros:

Everything was good except the air conditioning in the rooms are not working properly

Cons:

Rooms setting

2026-08-27 • via Nuitee
A
Aleksandra • family_with_children • gr
10
Pros:

Шикарное расположение, 1 минута от голубой мечети , все близко ,вид с ресторана шикарный , отель чистый уютный нам все понравилось

Cons:

Завтраки могли бы быть чуть лучше

2026-08-27 • via Nuitee