Ascot Premium Hotel

Hotels
8.9 (3673 reviews)
Radziwiłłowska 3 , Kraków , pl

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location near attractions
Friendly and helpful staff
Clean and comfortable rooms
Varied and good breakfast
Cons:
Noise from nearby railway

Categories

Cleanliness
8.74
The hotel is clean with daily upkeep mentioned, but some guests noted noise from nearby railway tracks.
Service
9.21
Friendly staff who spoke good English and were helpful. Positive sentiments around service quality.
Location
9.25
Ideal location for walking to major attractions, very convenient.
Room Quality
8.7
Rooms were clean and with good bed comfort, though some found room noise disturbing due to proximity to railway.
Amenities
8.73
Standard amenities for a hotel of this tier, with positive remarks on breakfast quality and variety.
Value for Money
8.69
Generally considered good value, as guests appreciated the quality in relation to price.
Food and Beverage
8.74
Breakfast was diverse and well-appreciated, although there were some issues with replenishment.
Overall Experience
9.11
Overall experience was very positive, with guests expressing satisfaction and recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:56

Property Description

Modern Rooms with Amenities
The Ascot Premium Hotel offers modern rooms with air conditioning, free Wi-Fi, satellite TV, and a safety deposit box. Each room also includes a bathroom with a shower cabin and a hairdryer for your convenience.

Convenient Location
Located just a short walk from Kraków Main Market Square, the hotel provides easy access to popular attractions such as the Galeria Krakowska Shopping Centre and the Wawel Royal Castle. With the Kraków Główny Railway Station nearby, exploring the city is a breeze.

Exceptional Services
Enjoy an excellent buffet breakfast, 24-hour front desk assistance for tourist information, and a bar serving a variety of drinks. Whether you're here for leisure or business, Ascot Premium Hotel ensures a comfortable and memorable stay.

Book your stay at Ascot Premium Hotel now to experience luxury and convenience in the heart of Kraków.

Important information:

Guests requiring a VAT invoice should contact the hotel directly after booking.
The relevant information (full company details and tax identification number) must be entered in the Special Requests box on the booking form or provided directly to the staff.
If the relevant data is not provided, it will not be possible to issue an invoice later.If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs PLN 90 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.9
Based on 3673 reviews
Cleanliness: 8.74
Service: 9.21
Location: 9.25
Room Quality: 8.7
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 8.74
Overall Experience: 9.11
E
Efstratios • solo_traveller • gr
8
Pros:

Η τοποθεσία

Cons:

Ήταν μικρά τα δωμάτια

2026-06-12 • via Nuitee
G
Ganna • couple • ua
9
2026-06-12 • via Nuitee
A
Anniina • family_with_children • fi
7
2026-06-12 • via Nuitee
P
Paride • solo_traveller • it
8
2026-06-11 • via Nuitee
M
Monica • extended_group • no
9
Fantastisk beliggenhet, rent, ryddig. Hjelpsomme og hyggelige personale.
Pros:

Fantastisk beliggenhet, rent, ryddig. Hjelpsomme og hyggelige personale. Ok, frokost. Vi hadde ett flott opphold.

Cons:

Mislikte ingenting.

2026-06-10 • via Nuitee
T
Tomasz • solo_traveller • pl
10
Pros:

Świetnie zlokalizowany hotel położony bardzo blisko dworca PKP oraz nieopodal Krakowskiego rynku. Pokoje czyste, bardzo dobrze wyposażone łącznie z zestawem ratunkowym pod postacią igieł i nici co nie jest oczywiste a w moim przypadku okazało się niezbędne. Śniadanie w formie bufetu szwedzkiego, dość zróżnicowane, zawiera dania na ciepło wszystko było smaczne i na bieżąco uzupełniane. Obsługa miła i profesjonalna. Bardzo polecam.

Cons:

Nie spodziewałem się, że bezpośrednio przy hotelu przebiega trasa kolejowa jednak właściciel bardzo dobrze wywiązał się obowiązku zadbania o ciszę. Budynek musi posiadać bardzo dobrą izolacje akustyczną, przejeżdżające pociągi są praktycznie niesłyszalne. W takim wypadku nie mogę uznać tego za jakiś ogromny minus.

2026-06-10 • via Nuitee
C
Christian • family_with_children • at
9
2026-06-10 • via Nuitee
A
Alicja • solo_traveller • gb
8
Nice hotel with lovely reception team.
Pros:

The staff were amazing and very helpful.

Cons:

Unfortunately my room was at the back so I could hear the trains but I will request the front room next time, away from the railway tracks.

2026-06-10 • via Nuitee
O
Oleksandr • couple • ua
8
2026-06-09 • via Nuitee
B
Birgit • extended_group • at
9
2026-06-09 • via Nuitee
J
Jonas • extended_group • se
9
2026-06-08 • via Nuitee
P
Paulina • family_with_children • pl
7
Pros:

Czystość i miły personel.

Cons:

Niestety hałas z pociągow tuż za oknem.

2026-06-08 • via Nuitee
J
Jończyk • family_with_children • pl
8
2026-06-08 • via Nuitee
I
Iwona • family_with_children • pl
9
Ogólnie jesteśmy zadowoleni. Będąc w Krakowie i tak tak naprawdę w hotelu tylko śpisz i jesz śniadanie.
Pros:

Pokój i śniadania

Cons:

Za oknem przejeżdżają pociągi,ale przy zamkniętych oknach nie jest to uciążliwe. Klimatyzacja działa.
Nie wiem dlaczego telewizor się sam wygaszał w trakcie oglądania.

2026-06-07 • via Nuitee
S
Sysia88 • solo_traveller • pl
2
Pros:

Blisko centrum

Cons:

Niestety pobyt nie spełnił moich oczekiwań ze względu na bardzo niski komfort snu. Pokój nr 1 znajduje się bardzo blisko torów kolejowych, przez co przez całą dobę słychać przejeżdżające pociągi. Dodatkowo tuż przy pokoju bardzo głośno pracuje jednostka zewnętrzna klimatyzacji. Połączenie tych dwóch źródeł hałasu sprawiło, że praktycznie nie dało się spokojnie spać ani odpocząć. Szkoda, ponieważ poza tym obiekt był w porządku, jednak poziom hałasu w tym pokoju znacząco obniżył komfort pobytu.

2026-06-06 • via Nuitee
S
Susanna • family_with_children • fi
10
2026-06-06 • via Nuitee
A
Anna • solo_traveller • pl
9
Pros:

Doskonała lokalizacja.Przemiła obsługa która nas przywitała i pożegnała w hotelu.Ta osoba w recepcji nadała finalny klimat.To ona podniosła doświadczenie klienta na inny poziom.

Cons:

Pokój stosunkowo mały oraz niedoskonałe wytłymienie pokoi

2026-06-04 • via Nuitee
E
Ellen • solo_traveller • no
10
2026-06-04 • via Nuitee
H
Honorata • couple • pl
8
Pros:

Było naprawdę ok

Cons:

Hałas z ulicy i z innych pokoi

2026-06-04 • via Nuitee
F
Filomena Loredana • extended_group • it
9
2026-06-03 • via Nuitee