Ascot Premium Hotel

Hotels
8.9 (3728 reviews)
Radziwiłłowska 3 , Kraków , pl

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location near attractions
Friendly and helpful staff
Clean and comfortable rooms
Varied and good breakfast
Cons:
Noise from nearby railway

Categories

Cleanliness
8.74
The hotel is clean with daily upkeep mentioned, but some guests noted noise from nearby railway tracks.
Service
9.21
Friendly staff who spoke good English and were helpful. Positive sentiments around service quality.
Location
9.25
Ideal location for walking to major attractions, very convenient.
Room Quality
8.7
Rooms were clean and with good bed comfort, though some found room noise disturbing due to proximity to railway.
Amenities
8.73
Standard amenities for a hotel of this tier, with positive remarks on breakfast quality and variety.
Value for Money
8.69
Generally considered good value, as guests appreciated the quality in relation to price.
Food and Beverage
8.74
Breakfast was diverse and well-appreciated, although there were some issues with replenishment.
Overall Experience
9.11
Overall experience was very positive, with guests expressing satisfaction and recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:56

Property Description

Modern Rooms with Amenities
The Ascot Premium Hotel offers modern rooms with air conditioning, free Wi-Fi, satellite TV, and a safety deposit box. Each room also includes a bathroom with a shower cabin and a hairdryer for your convenience.

Convenient Location
Located just a short walk from Kraków Main Market Square, the hotel provides easy access to popular attractions such as the Galeria Krakowska Shopping Centre and the Wawel Royal Castle. With the Kraków Główny Railway Station nearby, exploring the city is a breeze.

Exceptional Services
Enjoy an excellent buffet breakfast, 24-hour front desk assistance for tourist information, and a bar serving a variety of drinks. Whether you're here for leisure or business, Ascot Premium Hotel ensures a comfortable and memorable stay.

Book your stay at Ascot Premium Hotel now to experience luxury and convenience in the heart of Kraków.

Important information:

Guests requiring a VAT invoice should contact the hotel directly after booking.
The relevant information (full company details and tax identification number) must be entered in the Special Requests box on the booking form or provided directly to the staff.
If the relevant data is not provided, it will not be possible to issue an invoice later.If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KRK

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs PLN 90 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.9
Based on 3728 reviews
Cleanliness: 8.74
Service: 9.21
Location: 9.25
Room Quality: 8.7
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 8.74
Overall Experience: 9.11
K
Kjell • extended_group • se
10
Pros:

Location. Staff and breakfast

2026-07-04 • via Nuitee
E
Ewelina • couple • pl
10
Polecam !
Pros:

Czysto, przemiła obsługa, bardzo dobre śniadanie. Polecam!

2026-07-03 • via Nuitee
E
ezra • couple • il
10
I enjoyed it very much.
Pros:

Very good location between the train station and the old town. The room was very comfortable, very clean and well maintained. The bathroom and shower were also of an excellent standard The breakfast was excellent. The hotel staff is very kind and willing to help.

Cons:

I have no complaints.

2026-07-03 • via Nuitee
M
Maciej • solo_traveller • pl
9
Pros:

Pokoje są czyste i schludne. Bardzo miła obsługa. Bardzo smaczne śniadania. Na kazdym piętrze są darmowe dystrybutory z zimną wodą gazowaną i niegazowaną.

2026-07-03 • via Nuitee
J
Johan • solo_traveller • se
8
2026-07-03 • via Nuitee
B
Bartosz • solo_traveller • pl
10
Pros:

Pyszne śniadania, woda do picia na kazdym pietrze

Cons:

Wszystko ok

2026-07-01 • via Nuitee
M
Mileta • extended_group • me
10
2026-06-29 • via Nuitee
רחל • solo_traveller • il
9
2026-06-29 • via Nuitee
B
Barbara • family_with_children • pl
10
znakomite miejsce na pobyt w Krakowie
Pros:

Doskonała lokalizacja: w centrum a zarazem bardzo cicho. Bardzo smaczne, urozmaicone śniadanie, nawet z możliwością akcentu English breakfast! A przede wszystkim personel: uprzejmy, gotowy do pomocy, bardzo profesjonalny.

Cons:

Jesteśmy w pełni zadowoleni.

2026-06-29 • via Nuitee
Żaneta • solo_traveller • pl
10
2026-06-29 • via Nuitee
A
Ali • couple • sa
9
Pros:

موقع الفندق قريب من السنتر

Cons:

لا يوجد شطاف والغرفة صغيره نوعاً ما

2026-06-29 • via Nuitee
A
Andrejeva • solo_traveller • lv
10
Pros:

Всё было очень хорошо: дружелюбный персонал, отличный завтрак.

2026-06-28 • via Nuitee
I
Isabel • solo_traveller • be
9
2026-06-28 • via Nuitee
H
Henrik • family_with_children • se
10
Kort stopp i Krakow
Pros:

Bra fräscht hotell i närhet till centralstationen och gamla stan. Tillmötesgående och serviceminded personal!

2026-06-27 • via Nuitee
Y
Yuliiya • solo_traveller • pt
10
2026-06-27 • via Nuitee
R
Rafał • solo_traveller • pl
4
Oczekiwalem wygody, dostalem klaustrofobii.
Pros:

Lokalizacja - blisko rynku, ale bezposrednie sasiedztwo kosciola sprawilo,ze chcac niechcac musialem wysluchac glosnej mszy. Rano dosc szybko zrobilo sie glosno.

Cons:

Ekstremalnie maly pokoj - chyba najmniejszy jaki do tej pory mialem odwiedzajac Krakow. Nie dosc,ze malutki to jeszcze bardzo niski (na zaadoptowanym poddaszu). Brak wentylacji w lazience - zamknieta, co wraz z mikro pokojem i brakiem mozliwosci,zeby szeroko otworzyc okno tworzylo mieszanke teudna do zniesienia.

2026-06-26 • via Nuitee
L
Laurentiu • family_with_children • ro
10
2026-06-26 • via Nuitee
F
Fabio • extended_group • it
9
2026-06-26 • via Nuitee
R
Rog Marg • couple • gb
4
After many visits to Krakow since 2004, this was our first experience of a disappointing hotel.
Pros:

Very comfortable bed and quality bedding. Well-equipped and comfortable bedroom although there is no comfortable seating area to relax in. Complementary still and sparkling water from a dispenser at the end of the corridor. A kettle and tea/coffee are provided. Pleasant and friendly staff at reception - Taras especially - and in the breakfast room. Really excellent varied breakfast. Great location. Ten minutes to the centre of Krakow old town and to the main station in the other direction.
Unfortunately, we found that the fridge and shutters in our room did not work. We told the staff about these issues. The shutters were fixed but the fridge wasn't. One of the bedside lights was hanging loose on the wall. Surely staff would have noticed this? Also, while the air-conditioning unit in the bedroom worked, its remote control didn't work when trying to switch it off. We had to stand on a chair to deal with it! Clear instructions rather than a QR code would help.

Cons:

We arrived in the early evening to be informed that our guest room was on the ground floor. We expressed disappointment and said we would prefer a room at a higher level. We were told - politely and apologetically - that as all the other rooms had been taken, there was no choice. Our subsequent experience unfortunately led us to the opinion that the guest room that we were allocated is unsuitable for guests. Our bedroom was on the ground floor at the rear of the hotel. Although there are two other bedrooms on the same corridor, these were on the opposite side and they faced the street at the front of the hotel. The only other rooms on the same side of the corridor as our room were staff/service rooms. The hotel is very close to Krakow main railway station and frequent trains pass the rear of the hotel all day and less frequently during the night. The railway tracks were immediately outside our bedroom windows, some 4 metres above the room. Because of the proximity to the railway lines, it was obvious that passengers could look down into our room from the many passing trains. Therefore, to ensure our privacy, we had no choice but to always shut the curtains and shutters. One morning, refuse collectors came at 4.45am dragging wheelie bins along the path outside our bedroom window and down the steps to the road, crashing and banging as they worked, and speaking loudly. On the afternoon before our departure, the security gate that opens onto the land at the rear of the hotel was unlocked. This suggests that anyone could access the back of the hotel and the immediate area outside our window, which made us feel vulnerable. Graffiti on the outside shutters of our room was evidence that undesirable people have gained access to the rear of the hotel which could present a threat to the guests in the room that we were occupying. Air conditioning units on the wall only outside our room emitted a low, penetrating droning noise.

2026-06-26 • via Nuitee
E
Eszter • solo_traveller • hu
8
2026-06-26 • via Nuitee